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Valor Pest Management

Pest Control

About us

Valor Pest Management is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations. We offer services such as prevention, exclusion and complete elimination. Our services are designed to meet your needs. We hope to see you again! Check back later for new updates to our website. There's much more to come!

Business highlights

10 years of trusted experience

Services we offer

Pest Control & Extermination.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-24 of 24 reviews

Barbara Diane C.
11/2020
5.0
pest control
  + -1 more
Bedbugs suddenly took up residence in my bedroom after deliverymen were in my house for about 20 minutes. It turns out I am incredibly allergic to bedbug bites! I was shocked and horrified as well as miserably itchy. I found Valor on Angies’s list and Chuck, the owner, paid his first visit here the day after I called for help. I found Chuck very knowledgeable about the problem. On top of that, he’s very friendly and easy to talk to—a pleasure to work with. He sprayed the whole house thoroughly and helped me put encasements I’d purchased on my mattress and box spring. It took me awhile to return to sleeping in my bedroom, but when I did, as Chuck predicted, I got a few more bites but that’s actually helpful because my presence drew the bugs from their hiding places, inducing them to cross the fatal chemical barriers Chuck had created. After Chuck’s second visit, judging from the very few, hardly bothersome, bites I got after that, all that were left to torment me were recently hatched nymphs. My encounter with the baby bugs lasted only a few nights but I asked Chuck to come for a third visit, just to make 100% sure the problem was solved. At the start of each visit, Chuck inspected the places where bedbugs customarily hide and showed me any “evidence” he found. It actually was quite interesting to learn all I did from Chuck. According to Chuck, we caught the problem early, so odds are my trouble are over. I am very grateful for his help and feel his fees are reasonable and certainly money well spent.
Description of Work: Bedbug infestation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

efren V.
07/2020
5.0
pest control
  + -1 more
Good. Set it up to prevent more nests.
Description of Work: Birds nest removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda L.
05/2020
5.0
pest control
  + -1 more
Chuck is very professional! Came out the day after I called and was able to take care of our mouse problem. After 2 years of service with no traces of mice we saw a few snakes. Chuck came out and caught 2 of them on his visit and reassured me they were harmless! Chuck is the best person to hire if you have any unwanted visitors in or outside!
Description of Work: Mice and Snake problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Bruce C.
10/2019
5.0
pest control
  + -1 more
My wife found a few bug bites around her forearms and ankles and then we found a suspicious looking little bug hanging out under our couch. We panicked. I found Valor on Angie’s list and called right away, it was after 10pm. Chuck picked up and had me text him a picture of the bug. He was able to easily confirm for us that it was not a bed bug, which was a huge relief, and tell us what kind of beetle it was. He asked some questions about our situation and recommended we set some traps for fleas. He was right. Our dog had brought home fleas from the kennel. Fortunately (for us) we have a tiny place and a steam cleaner and were able to eradicate the fleas on our own. We did text Chuck a couple more times when we found other scary looking bugs, and he was equally helpful each time. Chuck was available all hours, he was extremely knowledgeable and helpful through the whole process, and he helped contain the mass hysteria which spread in my house when we thought we had bed bugs, which kept us from spending hundreds of unnecessary dollars. 10/10
Description of Work: Bug identification / advice

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alene K.
09/2019
2.0
pest control
  + -1 more
I gave Valor Pests a rave review just a couple of months ago. Ground wasps were eliminated with one application. I was also very pleased with how customer service was handled with very good communication about the appointment, calling ahead to say that he was on his way, being on time, professional in explaining the work. So, I didn't hesitate to call Charles when 3 mice were caught in my house in the past 3 weeks. He didn't respond to my first call and voice message so I called again a couple of days later, and we talked. He explained that he would inspect my foundation and lay traps so the mice could be removed before they entered into my house. We scheduled an appointment for the next morning. He was late so I called him when he was 30 minutes late and again and hour later and got his voice mail both times. I left a polite message saying that I would understand if something came up, and he needed to reschedule. Not a problem. No answer. I called again the next day, and again no response. My final call was made 2 days after that saying that this would be my last call, but I would appreciate at least a text if he had an issue that delayed him from responding and that I would work with him. Again, no response. I normally wouldn't be this persistent with someone who had missed an appointment and wasn't responsive, but I had such a great experience with him in July of this year, and his Angie's List description speaks to his excellent customer satisfaction. Very disappointed. I understand that issues, either business or personal can come up, but it's easy to leave a customer a text to say that they wouldn't be able to do the work.
Description of Work: Inspect foundation for mice and trap

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0

$350

Alene K.
08/2019
5.0
pest control
  + -1 more
Charles applied granules of treatment in the area, and the wasps disappeared. Landscaping work was done in this area this week, and I asked the landscaper if he saw any of the wasps, and he said the area was clear. Charles phoned that he was on his way to the appointment, showed up on time, handled the problem quickly, answered all of my questions, had a wonderful disposition. Well done.
Description of Work: Ground wasps near foundation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Beverly M.
07/2019
5.0
pest control
  + -1 more
Chuck came out on Monday he fit me into the schedule. He sprayed inside and outside the house. Explained what to expect and by Wednesday they were gone. He recommended follow up service to keep the ant problem under control.
Description of Work: I had an infestation of flying ants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Lisa K.
03/2019
5.0
pest control
  + -1 more
Excellent! Highly reccomend!
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deanna R.
09/2018
5.0
pest control
  + -1 more
Amazing!!!! Responded super fast to me freaking out. Immediately helped me calm down once he arrived. And even after his visit he was responsive with any questions I had. I highly recommend this company. Orkin came out first and was no help what so ever. Chuck came and sprayed and was extremely knowledgeable and helpful. I would definitely refer him and use their company again!!!
Description of Work: Spraying of bugs/fleas/removal of gross things

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Amanda L.
08/2018
5.0
pest control
  + -1 more
Chuck was very professional and very thorough. Gave tips on how to handle the existing problem and how to prevent it further. Will continue to use his company!
Description of Work: Rodent extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristi C.
05/2018
5.0
pest control
  + -1 more
Great he is getting the job done!
Description of Work: Mice control

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Jack M.
05/2018
2.0
pest control
  + -1 more
We were told that the one time treatment would remove the bugs we were finding within 5 days and would be good for 90 days. Two weeks after the first treatment the same bugs were still appearing. A second treatment was done. Fours weeks after the second treatment bugs were still appearing so we called Valor and a third treatment was performed with what we were told was a stronger application. It has now been over three weeks since the third treatment and we are still seeing the same bugs. We will now need to call another service to have our problem resolved.
Description of Work: Treatment for Stink Bugs and Beetles

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$160

Response from Valor Pest Management
After the second treatment and the customer was still unsatisfied, I offered him a full refund. Instead of the full refund, he wanted an additional treatment. I feel that I did everything in my power to make this customer satisfied. On my second and third visit for treatments, I personally saw Zero insects. I'm very sorry that he was unhappy with the treatments, but he was offered a full refund which he denied.

Gina W.
03/2018
5.0
pest control
  + -1 more
Chuck came out on short notice to take care of our ant problem. He was priced just right, friendly and thorough. You won’t go wrong if you call Valor Pest!
Description of Work: Ant problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael C.
01/2018
5.0
pest control
  + -1 more
Chuck was very responsive. He preformed a visual inspection of the outside and inside of my house for mice activity. He was good at explaining the thing that need to be done to get rid of the mice problem. My wife and I had already address a lot of issues inside, but Chuck was able to point out a few additional things to do inside an out.
Description of Work: Inspection for mice issue.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shannon D.
10/2017
5.0
pest control
  + -1 more
He was on time he was courteous and professional
Description of Work: Quick response courteous and professional would highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Melinda H.
10/2017
5.0
pest control
  + -1 more
Great! Luckily there weren't any critters up there. Valor came out after several other companiesbproves unreliable or expensive.
Description of Work: Check if there was an animal in the ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike S.
10/2017
5.0
pest control
  + -1 more
Charles came out on short notice and was on time. He was very friendly and helpful. I had many questions about Carpet Beetles, which he answered for me. My home was treated, and Charles said that he'll come back if I see any more live beetles or larvae after a few weeks. So far, I haven't seen any. Very happy with the service. Very professional. Would hire again.
Description of Work: Carpet Beetle extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

T M.
09/2017
5.0
pest control
  + -1 more
Professional and fair. I priced others and could've been scammed. Honest company
Description of Work: Termite inspection per VA loan requirements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Mary M.
09/2017
5.0
pest control
  + -1 more
Very well...they were quick to respond and I noticed an improvement quickly. They were very thorough when spraying/ inspecting the home. Chuck was also very respectful with my belongings.
Description of Work: I called Valor Pest control due to spider bites. They came out and sprayed and within a few days I did not notice any other bites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter M.
09/2017
5.0
pest control
  + -1 more
Everything went smoothly. Great customer service and we feel more comfortable in our home thanks to Valor. Will definitely use again.
Description of Work: Performed preventative pest control at our condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack F.
09/2017
5.0
pest control
  + -1 more
Chuck did a great job. All went well. He also explained his process for removal before exterminating the pests.
Description of Work: Valor removed wasp nests from attic and gable peaks of roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph T.
07/2017
5.0
pest control
  + -1 more
Company was recommend by a neighbor. Went very well. Chuck was very helpful explaining how to prevent possible problems in the future. I will have them come back for treatments in future
Description of Work: Had an issue with bed bugs in one of the bed rooms and also issue with spiders in basement. Chuck did a very good job taking care of the bed bugs and also the spiders in basement. Has been a week and still bug free. I also had the outside of the house sprayed as a preventive measure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John R.
07/2017
5.0
pest control
  + -1 more
I had a lot of insects in my basement. Told me they should be all dead in the next couple of days.
Description of Work: sprayed around the entire house for bug, insects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary P.
06/2017
5.0
pest control
  + -1 more
Great results. Problem is gone
Description of Work: Work preformed to eradicate an Ant problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Valor Pest Management
Thank you so much for the review [Member Name Removed]. It is always a pleasure helping your family. Call again, any time.

    Contact information

    9356 S Roberts Rd Ste 107, HICKORY HILLS, IL 60457

    http://valor.vpweb.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    Licensed*

    Trade License Locale
    Illinois
    Trade License Authority
    IDPH
    Trade License Expiration
    12/31/2021

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    Valor Pest Management is currently rated 4.8 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Valor Pest Management accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Valor Pest Management offers free project estimates.
    Yes, Valor Pest Management offers eco-friendly accreditations.
    No, Valor Pest Management does not offer a senior discount.
    No, Valor Pest Management does not offer emergency services.
    Yes, Valor Pest Management offers warranties.
    Valor Pest Management offers the following services: Pest Control & Extermination.

    Contact information

    9356 S Roberts Rd Ste 107, HICKORY HILLS, IL 60457

    http://valor.vpweb.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day