Went Ok but were more expensive than their competitors
Description of Work: Bought flooring and shower wall tiles.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
Terri L.
04/2016
5.0
carpet installation
+ -1 more
Great experience. Price was competitive. Salesman was terrific. Knowledgeable and no pressure sales at all. Installers were hard working and considerate. Cleaned up after themselves and it was a seamless purchase and install. I also received a call after the install from my salesman making certain that all was well. Good experience and I highly recommend.
Description of Work: Replaced carpet in hallway, stairs, and 3 bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Sharon N.
06/2015
5.0
carpet installation, flooring contractor
+ 0 more
Went well The associate came out promptly and did the measuring. He was very knowledgeable with the product and was good at recommending just what I needed.
Description of Work: I was looking to replace my carpet. The staff was very helpful and knowledgeable. They came out and measured right away. The measuring did not take long. I would have used them, but I decided not to replace my carpet at this time. I plan to use them when I do replace my carpet in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Marcy A.
06/2015
3.0
carpet installation
+ -1 more
I was looking for a couple of area rugs for different rooms in my house. When I walked in the door of the showroom, I saw a display of area rugs and went to look at them. No one came by for several minutes, even though there were several salespeople behind the desk. Eventually, a salesman came over and I told him what I was looking for and he answered questions and led me to another part of the store to look at other rug and carpet samples. Although he did help, he was less than enthusiastic about it. I did say that I was just looking and pricing at that time. Perhaps that is why he wasn't more enthusiastic. He came back and checked on me after quite a long time and did answer most of the questions I had after I had looked at numerous samples. No one else in the store acknowledged that I was there. This was less than a week before Thanksgiving, so they may had been too busy to see if I needed any help. I can't say anyone did anything wrong, I just left with the feeling that no one there cared if I purchased from them or not. So I didn't!
Description of Work: Gave me information on rugs
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
IVY Z.
12/2014
5.0
carpet installation, flooring contractor
+ 0 more
It was a pleasure doing business with Iskalis! John helped me select a carpet within my budget that would best suit my needs. I was able to schedule a quick installation too! The installers showed up right on time, were careful and conscientious with my home and pets, and did a beautiful job. They cleaned up so well the only evidence that they were here was the beautifully installed carpet!
Description of Work: Helped select and install carpet in a basement room and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Ellen M.
06/2014
5.0
carpet installation
+ -1 more
We got a very fair price for some excellent carpeting. There was a miscalculation in the measurement, but the situation was fixed in a short period of time.
Description of Work: American Floor Show installed new carpeting in our family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,500
James M.
02/2014
2.0
carpet installation
+ -1 more
They did bring carpet samples to the house which is why we selected them. The price was OK. Carpet quality was very poor. We did not want poor quality carpet. My wife was looking for a particular color scheme but they did not tell us that what we selected was low grade carpet. We wanted berber carpet and what they sold us, had small loose loops which would catch in the vacuum. Our other berber carpet upstairs never had a problem with the vacuum. The other major problem was the poor installation, seams were in the wrong place (we were not consulted about seaming) and were poorly done so that they were easily visible to everyone. The owner did send a installation expert out to redo the seams and he did fix the seam in front of the fireplace very well. However, another seam opened up and when I asked for the expert to be sent back, he refused. I had the expert come out at my own expense. Main issues are poor quality carpet and poor installation.
Description of Work: Installed carpet in family room and computer/play room.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$3,000
Karen C.
01/2014
5.0
carpet installation
+ -1 more
The showroom is large and overwhelming, but Rob helped me quickly pick out the hardwood and carpet that I needed. I got the feeling while I was there that the showroom is set up more for commercial customers, but Rob was very helpful. He came and measured my rooms the same day. The carpet was installed on the stairs a week or so later and looked great. The hardwood took a little longer. There was a problem with the first boxes of hardwood that were delivered. The installer stopped after only a few rows. They were able to order replacement boxes of a higher quality hardwood from the distributor for the same price. It took an extra four days to be installed, but it looks great. The installer was quick and did quality work.
Description of Work: Installed hardwood floors in two bedrooms and carpet on a stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Christie P.
07/2013
5.0
carpet installation, flooring contractor
+ 0 more
John was able to interpret what I said I was looking for and selected a number of samples to choose from. His first sample was the one I ordered! He was very helpful in picking out the right color combined with what was readily available. The installation was a good experience too. The installers were knowledgeable, respectful and did a great job. We will definitely go back to American Floor Show in the future.
Description of Work: Purchase and Installation of carpet in 2 rooms and a very large closet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
David V.
07/2013
5.0
carpet installation, flooring contractor
+ 0 more
Sales staff was friendly, professional, and informative without being pushy or overbearing or trying to push us to a higher grade/more expensive carpet than what we said we were looking for. There was a mix-up the first time the installers showed up (mill had sent the wrong carpet), but the staff at Iskalis put in the extra effort to ensure the mill got it right the second time. The installers were on-time and professional (both times), and did a fantastic job. I waited a while to write this review because with carpet, it may take a few months for problems to show themselves. Seven months later, the carpet still looks great, no stretching, lifting, buckling, etc. Overall, a great experience.
Description of Work: Removed old carpeting and installed new carpeting in two bedrooms, hallway, and two sets of stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Robert A.
12/2012
4.0
hardwood floor
+ -1 more
We went to this place to bid on our remodel of 3 rooms of new hardwood flooring, The level of knowledge about matching flooring was non existent. Price was higher than most and I just got the feeling that they were there to take my money. we went elsewhere.
Description of Work: We went to this place to bid on our remodel of 3 rooms of new hardwood flooring, The level of knowledge about matching flooring was non existent. Price was higher than most and I just got the feeling that they were there to take my money. we went elsewhere.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$3,000
Dayle S.
09/2012
5.0
carpet installation, flooring contractor
+ 0 more
We bought carpet and had it installed. It was textbook in its perfection. The sales experience was fun yet informative. The salesman new his product inside and out. He arrived to measure on time. When the carpet was installed, they arrived on time. The installers were polite and clean. They did a top notch job of installation and there wasn't a single ding in my fresh paint!!! The experience was perfect!!!!
Description of Work: We bought carpet, had the rooms measured and they installed it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Ben F.
08/2012
5.0
ceramic tile
+ -1 more
The Iskalis salesman Steve worked with us consistently through the selection process. He gave valuable advice about all of the options, and helped us narrow down to tiles, grout, and pattern that we're very happy with. The owner, John, got involved to help convince my wife that the colors we'd chosen would look great. The material order took less than a week and the installation was scheduled the following Monday. The installer Bob Buntenbach was the real star of the show. He spent extra time to make especially tight cuts around our built-in furniture, level every single tile against its neighbors, and leveling against the adjacent hardwood floors. His craftsmanship really makes this tile a design feature of our home.
Description of Work: Removed existing carpet and padding from our family room. Installed new underlayment and 18" porcelain tiles in a brick pattern.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Dawn D.
10/2011
5.0
carpet installation, flooring contractor
+ 0 more
They were less expensive than everyone else and I will use them again in the future. Unfortunately they have installers for countertops but not for flooring so if I has used them I would have had to hire two vendors and I did not want to do that. I will have them quote again in the future.
Description of Work: I used Iskalis American Floor Show to quote on flooring materials.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John B.
04/2011
5.0
ceramic tile
+ -1 more
Excellent advice about do-it-yourself installation of the product. Price a little above the big-box stores, but worth the personal advice.
Description of Work: sales of tile
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Richard S.
03/2011
1.0
hardwood floor
+ -1 more
Contractor used subcontractors to do all the actual installation. Quality of the work was not good. The quality of the product installed was significantly less than what we expected with oak flooring. Holes developed where knots were present in wood. Significant gaps were present in the floor. The floor scratched badly, almost immediately; much worse than other oak floors I've used. The base trim was installed with a visible gap against the floor. Iskalis/American Floor Show did not adequately supervise the contractors or inspect the work. The sales representative failed to come to review problems upon requests after the fact. I'm heard stories of people with better experiences; just because you go to the same company doesn't mean you'll be treated the same way.
Description of Work: Installation of oak flooring on clean floorboards after we removed the carpet.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$13,500
HESBA G.
08/2010
5.0
carpet installation, hardwood floor
+ 0 more
He was very knowledgeable and courteous.
Description of Work: He delivered the rugs and lining. He offered an estimate on other flooring, but we had signed with another company already.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Victoria K.
07/2009
5.0
hardwood floor
+ -1 more
Company was very responsive to my scheduling needs. Measuring was done after work. He showed up right on time. Appointment was made to deliver wood and he showed up within 5 minutes of scheduled time. Again they were very accommodating to fit my schedule, Installation went smoothly. Installers were professional and personable. It took about 2 full days. They cleaned up every step of the way. No damage to anything in the home. I was somewhat fussy on color of the quarter round. They went and got different stain colors to make samples so that I would get what I wanted. The floors look beautiful! I'm reserving judgement on long lasting quality since it's only been several weeks since installed. But so far after putting everything back in the rooms, we've had no problems. Prices seem about right on compared to other places I looked, actually a little less than another place I used before. I can't respond to how they would react to problems because I haven't had any so far.
Description of Work: Removed and hauled away existing carpeting and installed pre-finished hardwood flooring - approx 550 square feet in living room, dining room, and master bedroom and walk in closet. Also stained and installed quarter round in all areas.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,900
Margie S.
11/2007
1.0
carpet installation
+ -1 more
This was the third time we had purchased carpet for our home and the first with Iskalis; it was very plush, high quality carpet and we loved it, but after it was installed we realized it was seamed where it wasn't supposed to be and it was not tightly stretched, we started getting major bubbles and they got worse in a couple of years they were awful! This was the worst job of carpet installation I have ever seen and would never go back there again! Thank God for Carpet Castle who sent an angel of a man out to restretch the carpet to look the way it should have in the first place!
Description of Work: Carpet sales and installation.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
$4,800
LARRY T.
09/2007
5.0
carpet installation, flooring contractor
+ 0 more
From start to finish, it was a great experience. No hassle or pressure no the sales floor. Salesman took the time to listen to our needs first and then offered a wide variety of carpets to consider. He was thorough in the advantages/disadvantages of each manufacturer and style. Taking home the sample boards was hassle free. Once we selected our carpet, he quickly came out to take official measurements and confirm furniture that would be moved by his staff. Carpet was delivered quickly (about 1 week) and installed a couple of days later. Installation staff were clean, courteous and efficient. Installation was flawless. All furniture was moved and put back into place without any damage. The estimate was dead-on to the actual price. Great experience all around.
Description of Work: Replaced carpet in large, active family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
MICHELLE D.
10/2005
3.0
hardwood floor
+ -1 more
ALL THE SALESPEOPLE I HAVE WORKED WITH AT THIS STORE HAVE BEEN LESS THAN ENTHUSIASTIC, HAVE MADE SLOPPY MISTAKES, AND HAVE TRIED TO COVER UP THEIR MISTAKES. WE CAUGHT THEM IN A MAJOR LIE (ON OUR FIRST ORDER, THEY SPECIAL ORDERED TOO MUCH AND DELIVERED IT TO US...THEN ASKED US TO BRING IT BACK BECAUSE ANOTHER CUSTOMER HAD ORDERED THE SAME THING AND THEY NEEDED IT. ON OUR NEXT ORDER 2 YEARS LATER THEY STILL HAD THE SAME BOXES WE HAD TAKEN BACK TO THEM. WE ENDED UP BUYING THOSE, BUT I REALLY THINK THEY SHOULD HAVE JUST TOLD US THEY MADE A MISTAKE). THE ONLY REASON I CONTINUE TO USE THEM IS THAT IT LETS ME SUPPORT THE LOCAL COMMUNITY, AND IT IS A SHORT DRIVE TO PICK UP THE PRODUCT AND TAKE IT HOME.
Description of Work: SPECIAL ORDER OF BAMBOO HARDWOOD FLOORING (WE DID NOT HAVE THEM INSTALL THE FLOORING FOR US).
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$2,000
THERESA H.
08/2005
4.0
hardwood floor
+ -1 more
THE ORIGINAL DELIVERY WAS FROM A DIFFERENT DYE LOT THAN WE SAW IN THE STORE, AND IT LOOKED MUCH DIFFERENT THAN WE EXPECTED. WE WERE LEAVING SOON AFTER THE INITIAL DELIVERY. THE PERSON I DEALT WITH WAS ALSO LEAVING FOR VACATION SOON. THEY DID WORK VERY HARD TO FIND MATERIALS THAT WOULD MEET OUR EXPECTATIONS, & WE APPRECIATE THEIR COMMITMENT TO MAKING US HAPPY, THOUGH THE LAST MINUTE FRENZY WAS REGRETTABLE.
Description of Work: PURCHASED APPROXIMATELY 1,500 SQ FT OF FLOORING
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
JEAN S.
08/2002
4.0
hardwood floor
+ -1 more
THE PRODUCT IS VERY GOOD. THE PRICES WERE GOOD. THEIR CUSTOMER SERVICE NI TERMS OF SCHEDULING AND FOLLOW UP WERE A LITTLE LACKING.
Description of Work: PURCHASED HARDWOOD FLOOR IN LIVING ROOM AND SUBCONTRACT INSTALLED FLOORING
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$2,900
JEAN S.
06/2002
4.0
hardwood floor
+ -1 more
THE PRODUCT IS VERY GOOD. THE PRICES WERE GOOD. THEIR CUSTOMER SERVICE IN TERMS OF SCHEDULING AND FOLLOW UP WERE A LITTLE LACKING.
Description of Work: PURCHASED HARDWOOD FLOOR FOR LIVING ROOM AND SUBCONTRACTOR INSTALLED IT.
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*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Marble and Granite
FAQ
ISKALIS AMERICAN FLOOR SHOW is currently rated 4.1 overall out of 5.
No, ISKALIS AMERICAN FLOOR SHOW does not offer free project estimates.
No, ISKALIS AMERICAN FLOOR SHOW does not offer eco-friendly accreditations.
No, ISKALIS AMERICAN FLOOR SHOW does not offer a senior discount.
No, ISKALIS AMERICAN FLOOR SHOW does not offer emergency services.
No, ISKALIS AMERICAN FLOOR SHOW does not offer warranties.
ISKALIS AMERICAN FLOOR SHOW offers the following services: CARPETING, AREA RUGS, HARDWOOD FLOORING, CERAMIC TILE, MARBLE, AND VINYL FLOORS