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X-treme Cleaning & Restoration

Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning,

About us

We are a full service cleaning company certified in water damage restoration and mold remediation. With experience and dedication, we complete the job to your satisfaction. From a completely flooded basement to day to day carpet cleaning, let us get your house in tip-top shape! Call today for an estimate & ask about our green products! Additional Service areas - All Lake County, North Shore, Northwest Suburban Cook County. Some of the areas we service: Antioch, Arlington Heights, Barrington, Beach Park, Buffalo Grove,Deerfield, Fox Lake, Glenview, Grayslake, Gurnee, Hainesville, Highland Park, Indian Creek, Kildeer, Lake Barrington, Lake Forest, Lake Villa, Lakemoor, Libertyville, Lincolnshire, Lindenhurst, Mt. Prospect, Mundelein, Northbrook, Palatine, Park City, Round Lake, Round Lake Beach, Round Lake Heights, Round Lake Park, South Barrington, Spring Grove, Third Lake, Vernon Hills, Volo, Wadsworth, Waukegan, Wildwood, Zion and others.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

water damage,flood damage,water restoration,water remediation,carpet cleaning,upholstery cleaning,tile and grout cleaning,carpet restretching,pet odor removal, mold remediation, are rug and oriental rug washing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 211 reviews

Ellen F.
11/2013
5.0
They were very thorough, neat and professional.
Description of Work: I had water damage in my basement from a broken sump pump I did not discover for 2 days. Luciano came out that day, removed the carpet and pad and tested the walls for wetness. He dried out the walls and treated to prevent mold from developing. He checked on the drying out progress every day until it was dry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from X-treme Cleaning & Restoration
Water damage is definitely time-sensitive and we aim to get there as quickly as possible. Thank you for putting your trust in us to restore your home to as safe and dry as it was prior to the water loss.

Margaret P.
11/2013
5.0
carpet cleaners, carpet installation
  + 0 more
He went the extra mile to help locate and get rid of the smell.
Description of Work: He cleaned our carpet and returned the next day to locate an odor in the carpet and then eliminate it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
We appreciate you taking the time to submit the Angie's List review....we look forward to seeing you again!

Fran J.
11/2013
5.0
carpet cleaners
  + -1 more
All went well. I was very satisfied with the work that was provided. The pricing was very honest & reasonable. I would use them again & again. Highly recommended!
Description of Work: Provider came to properties to give an estimates of services provided. Provider was very professionl, punctual, & friendly. I actually used Xtreme Cleaning twice within 2 weeks for different properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from X-treme Cleaning & Restoration
We're glad all went well and we could be a part of a smooth transition between homes. Thank you again for your repeat business!

Ruth T.
10/2013
5.0
carpet cleaners
  + -1 more
They were on time and professional. I have very light colored carpeting which hadn't been cleaned since we moved in over 7 years ago. It looks brand new! I will definitely use them again.
Description of Work: Cleaned and scotch guarded carpet throughout the house (4 rooms, hallway, landing and 2 stairways)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from X-treme Cleaning & Restoration
It's fantastic to hear that you're so pleased with the results of the cleaning! We definitely look forward to working with you again.

LISA K.
09/2013
5.0
carpet cleaners
  + -1 more
I submitted my request for services via email and received a response within hours to confirm availablity. The technicians called to confirm the appointmen the morning of the service and again when they were on their way to my home. The senior technician provided me with a consultation and quote based on the areas I needed cleaned. I was provided with an overview of exactly what would happen and how long it would take for the carper to dry. The cleaning process was conducted by two technicians and was complete in approximately 45 minutes. The carpets dried within eight hours which was exactly what I had been told. I coudln't have been more pleased with the service provided by X-treme Carpet Cleaners. Their staff was professional, courteous and extremely efficient. They were very familiar with the Angie's list 10% off coupon and happily accepted it without any questions/issues. They are my new go-to company for all of my carpet cleaning needs.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Response from X-treme Cleaning & Restoration
We appreciate your detailed account of the service....as we know "Details Make the X-treme Difference"! Thanks again, we look forward to helping you out again.

Julie S.
09/2013
5.0
carpet cleaners
  + -1 more
I contacted Susannah who was very pleasant and professional. We scheduled the date and time between 8:30 and 9 a.m. on Sept. 4 I mentioned we have two collie dogs who are friendly but tend to "drool" on the rugs. I really wanted a good thorough cleaning. She assured me that would be done. She recommended the dogs be contained elsewhere due to the door needing to be propped open with a hose. My family and I prepared the rooms by moving the smaller items out of the areas. We started the day before! Luciano and Adam showed up at 8:55 a.m. and looked at the areas to be cleaned. They used corner wall protectors (appreciated). The pre-spot was orange scented and very pleasant, clean and fresh smelling. Both men worked quickly and efficiently room by room. They got all the pet stains & traffic stains out. They moved the remaining furniture and cleaned the carpeting thoroughly and then placed it back in place when finished. After shampooing the area rugs, they wiped up the floor around the rugs and suggested we let the rugs dry in the sunshine outside (good idea). The carpet was dry by dinner time and we started returning items to the rooms. Excellent job. We are very happy customers! I already recommended them to a girl friend!
Description of Work: Cleaned carpeting in 3 bedrooms and also cleaned 2 large area rugs to = 4 areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from X-treme Cleaning & Restoration
Thank you for the fabulous review, as well as the recommendation! A discerning customer is our favorite type of customer. We look forward to working for you again.

Henrietta C.
08/2013
5.0
carpet cleaners
  + -1 more
Everything went so well. Very professional and they took the time to explain each step of the process. We are extremely happy with the job and their service. Will be calling again for carpet cleaning.
Description of Work: We had a room in our basement that sustained water damage. They came in and assessed the damage and gave us a quote for the job. They started that same day. They extracted the water, removed the wet carpet and pad. Removed baseboard and ventilated the drywall. Mopped and wiped down the area. Set up fans and dehumidifier for 3 days. Checked back on the second day to monitor equipment and take a moisture reading. Came back on the third and removed all equipment after taking a final moisture reading.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,174

Response from X-treme Cleaning & Restoration
Thank you so much for the outstanding review, as well as the "Page of Happiness" nomination. We appreciate you taking the time to write such a glowing review.

Janice G.
08/2013
5.0
carpet cleaners
  + -1 more
It was wonderful! I have no complaints. There were no extra charges beyond the big deal amount. They came in, did what they needed to and that was it. It was a good price for what they did. I did notice one area that was not so clean but, I don't know, it might not have come clean if they even went over it again. On the whole I think they did a really good job!
Description of Work: I purchased a big deal for X-treme Carpet Cleaning & Water Restoration. It was $129 for deep steam green carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from X-treme Cleaning & Restoration
We appreciate you trying us with the Big Deal, and hope to work with you again!

Carol B.
08/2013
5.0
carpet cleaners
  + -1 more
They came out after I purchased the "Big Deal" and the service turned out great. They're very efficient and did a good job. The people that came out were competent, very professional and worked efficiently.
Description of Work: I purchased a "Big Deal" from Carpet Cleaning & Water Restoration and they deep stained cleaned my carpet and put scratch bright protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$129

Response from X-treme Cleaning & Restoration
Thank you for spending the time on posting a review. We appreciate that, as well as your business!

PATRICIA J.
08/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
They are absolutely excellent. They are on time, very professional, very neat and they have a very good price.
Description of Work: X-treme Carpet Cleaning & Water Restoration cleaned my ceramic and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
Your continued support, as well as your review, are appreciated...we look forward to working with you in the future!

Elaine D.
07/2013
5.0
carpet installation, floor cleaning
  + 0 more
It want well. The rest of the job will be done with same company (X-treme), in a couple of weeks. They will remove some dry wall, and the rest of the mold. These people were great. Thanks
Description of Work: removed carpeting and padding. Removed some MOLD with a liquid substance, after removing wall molding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from X-treme Cleaning & Restoration
We appreciate the positive response and look forward to working with you again very soon! Thank you

Cheryl C.
07/2013
5.0
carpet cleaners
  + -1 more
They did a really good job. The stain was removed and they were on time and professional. Everything they said they would do was done.
Description of Work: They cleaned the carpets in one room, stairs, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from X-treme Cleaning & Restoration
Thank you for your review, and your repeat business!

Michael P.
07/2013
1.0
carpet cleaners
  + -1 more
Scheduled a quote/cleaning via their website for them to come in to clean. the day before I realized I needed to move it, so I called to change it to a later date. Left a message and never heard back.
Description of Work: Didn't show up.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from X-treme Cleaning & Restoration
Yes we definitely didn't show up, because a message was left to cancel the appointment.

Coleman C.
07/2013
5.0
carpet cleaners
  + -1 more
They did a good job and took care of the cleaning of my carpet
Description of Work: I called X-treme Carpet Cleaning & Water Restoration to clean the carpets when I moved in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
We appreciate your business, and you taking the time to write a review!

Susan S.
06/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Very well. Prompt, honest about what they could, speedy service and very professional. Cleaning results were beyond what they expected they could do, give the age of the carpet.
Description of Work: Cleaned very badly stained and very old bedroom carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Camy G.
06/2013
5.0
carpet cleaners
  + -1 more
Xtreme was great. I had originally scheduled my cleaning for a week earlier, but the night before our appointment day, our older dog got very sick and we needed to deal with him, plus did not want our carpet cleaned only to have it messed up again. I wasn't able to reach Xtreme in time before they showed up at our door, but when I explained the situation and asked if we could postpone the cleaning, they were very gracious about the last minute cancellation and made another appointment at my convenience. On our new appointment day, Xtreme showed up early and did a great job of cleaning the carpeting. We had had a couple of remodeling jobs with traffic and construction dust, plus we have 3 dogs, so our carpeting was in pretty bad shape. Not only was there a visible difference while they were cleaning the carpet, afterward it smelled wonderful - clean and fresh, not chemically - and it felt amazing and soft underfoot. I would highly recommend Xtreme.
Description of Work: Carpet cleaning - Great Room and Dining Room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from X-treme Cleaning & Restoration
Thank you for taking the time to write such a complementary report! We appreciate your kind words and look forward to working with you as a repeat customer as well.

CONNIE C.
06/2013
5.0
carpet cleaners, carpet installation
  + 0 more
After initial contact I was able to promptly schedule a meeting with Luciano to give us an estimate and soon after, scheduled him to come back and repair work that had been "repaired" by a previous contractor. He was prompt, very respectful of our home and did a great job (he and an assistant). I plan on having him come back to clean the carpets in our home.
Description of Work: Repaired seams in basement carpet; re-stretched a section basement carpet and secured it properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from X-treme Cleaning & Restoration
Thank you for selecting us, and allowing us into your home. We look forward to working with you again on the carpet cleaning!

Jill B.
05/2013
5.0
carpet cleaners
  + -1 more
Arrived exactly at the time scheduled. Thorough and quick service - everything went very smooth and my carpet is noticeably cleaner!
Description of Work: Cleaned 3 rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from X-treme Cleaning & Restoration
Thank you for giving us a try with the Big Deal! ...and for taking the time to write a review. We look forward to seeing you again.

Donald N.
05/2013
5.0
carpet cleaners
  + -1 more
In addition to promptly cleaning four areas we requested an additional room to be cleaned. The additional cost was in line with the basic cost. We are completely satisfied with the results.
Description of Work: Big Deal for four areas of deep steam "green" carpet cleaning with Scotchgard protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Response from X-treme Cleaning & Restoration
We appreciate your positive review, and are so happy you're pleased with the results!

Jonathan H.
05/2013
5.0
carpet cleaners
  + -1 more
The crew was on-time and quickly re-measured our home to make sure our email estimate was accurate. They found that there was actually less square footage so our total cost was less then we had originally expected. The crew of three was efficient and courteous. They were also very thorough and took care not to bump any walls with their cleaning equipment. The carpets looked great at the end of the job. They also offered to come back and re-clean for free if any old, buried stains re-surfaced as a result of the cleaning. Susannah was very pleasant to work with in scheduling the job. She was able to give me a quote over email and easily fit me in at a time convenient to us. I would use this company again if I need any carpet cleaning in the future.
Description of Work: Cleaned 2228 sq ft of carpet and 3 staircases

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

Response from X-treme Cleaning & Restoration
We definitely appreciate your business, please let us know if there is anything we can help you out with!

Valerie R.
05/2013
5.0
carpet cleaners
  + -1 more
Overall it went well, they called the day before and asked if they could come a little earlier, I said yes and then they showed up 15 mins late but they were efficient and worked quickly. The carpet looked like new when they left, I would use them again.
Description of Work: We used the big deal and paid about $100 extra to complete all the carpeting in the house. I had most of the smaller furniture items picked up off the floor and knew which furniture I wanted moved and what I didn't. They were patient to calculate all the sq ft so that my coupon got the most for the money and even redid some calculations to see what my prices would be if I didn't have them clean under a bed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from X-treme Cleaning & Restoration
The Big Deal is an excellent way for customers to give us a try....and we are grateful you did just that! We hope to work for you again soon>

Jennifer P.
05/2013
5.0
carpet cleaners
  + -1 more
The carpets looked great! They moved the furniture which made it worth every penny. We did use an Angie's List special but their regular pricing was very reasonable. We need to have our basement carpet cleaned, too, and writing this review reminds me to call them!
Description of Work: We had our carpets cleaned in our bedrooms, upstairs hallway, and stairs. The carpets are about four years old and we don't think they had ever been cleaned. At the time, we had a five month old and crawling was just beginning so we knew we needed to clean the carpets!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from X-treme Cleaning & Restoration
We greatly value our Angie's List customers and always look forward to working with them :) Thank you for your business!

Mary T.
05/2013
5.0
carpet cleaners, carpet installation
  + 0 more
I couldn't be happier! They had a great deal for the shampooing of 4 rooms but my big issue was that I needed 2 of the rooms to have the carpet stretched. They came within a week of my first call, were extremely professional and my rumpled carpet looks brand new! Wish I had done this much earlier. I would definitely use them again.
Description of Work: The carpets in 3 rooms were shampooed and in 2 of those rooms, the carpet was stretched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$312

Response from X-treme Cleaning & Restoration
Thank you for trying us with the Big Deal, and then extending it to our re-stretching service. Let us know if other opportunities arise where we can help you out!

Pam C.
04/2013
5.0
carpet cleaners
  + -1 more
The workers were able to schedule me quickly in spite of recent demand for cleaners due to flooding. Their ETA needed to be adjusted because of emergency calls, but they kept me up to date on new times. Very good work.
Description of Work: The cleaners moved all necessary furniture and got out stains that previous cleaners couldn't. They were thorough, effecient and quick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from X-treme Cleaning & Restoration
Yes, we definitely appreciate your patience during the crazy flooding of the decade! Thank you again for your business....we look forward to seeing you again.

Allan F.
04/2013
4.0
carpet cleaners
  + -1 more
The entire experience went well. We called and scheduled an appt after purchasing a Big Deal. They were here on time. The owner was very knowledgeable about what caused the discoloration in the rugs and explained what products he was using to help.
Description of Work: They cleaned the rugs in the family room, dining room, and living room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$129

Contact information

1384 Mayfair Lane, Grayslake, IL 60030

www.x-tremecleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
House Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

X-treme Cleaning & Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: 8:00 AM - 12:00 PM

X-treme Cleaning & Restoration accepts the following forms of payment: Check,MasterCard,Visa
No, X-treme Cleaning & Restoration does not offer free project estimates.
Yes, X-treme Cleaning & Restoration offers eco-friendly accreditations.
No, X-treme Cleaning & Restoration does not offer a senior discount.
Yes, X-treme Cleaning & Restoration offers emergency services.
Yes, X-treme Cleaning & Restoration offers warranties.
X-treme Cleaning & Restoration offers the following services: water damage,flood damage,water restoration,water remediation,carpet cleaning,upholstery cleaning,tile and grout cleaning,carpet restretching,pet odor removal, mold remediation, are rug and oriental rug washing

Contact information

1384 Mayfair Lane, Grayslake, IL 60030

www.x-tremecleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 12:00 PM