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X-treme Cleaning & Restoration

Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning,

About us

We are a full service cleaning company certified in water damage restoration and mold remediation. With experience and dedication, we complete the job to your satisfaction. From a completely flooded basement to day to day carpet cleaning, let us get your house in tip-top shape! Call today for an estimate & ask about our green products! Additional Service areas - All Lake County, North Shore, Northwest Suburban Cook County. Some of the areas we service: Antioch, Arlington Heights, Barrington, Beach Park, Buffalo Grove,Deerfield, Fox Lake, Glenview, Grayslake, Gurnee, Hainesville, Highland Park, Indian Creek, Kildeer, Lake Barrington, Lake Forest, Lake Villa, Lakemoor, Libertyville, Lincolnshire, Lindenhurst, Mt. Prospect, Mundelein, Northbrook, Palatine, Park City, Round Lake, Round Lake Beach, Round Lake Heights, Round Lake Park, South Barrington, Spring Grove, Third Lake, Vernon Hills, Volo, Wadsworth, Waukegan, Wildwood, Zion and others.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

water damage,flood damage,water restoration,water remediation,carpet cleaning,upholstery cleaning,tile and grout cleaning,carpet restretching,pet odor removal, mold remediation, are rug and oriental rug washing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 211 reviews

Lesly B.
09/2015
5.0
carpet cleaners
  + -1 more
Excellent and reasonably priced company! I have used 2x. I will use in the future. They are professional, on time, and responsive. My appointment was made via email and it was great!
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from X-treme Cleaning & Restoration
Thank you for your continued business, in addition to your complimentary review. We look forward to having you as a returning customer for years to come!

Amy M.
08/2015
5.0
carpet cleaners
  + -1 more
Both Susannah and Luciano were responsive, professional and very courteous. The carpets looked beautiful after cleaning! I would highly recommend X-treme Cleaning and Restoration and will be using them again in the future.
Description of Work: Cleaned throughout the home between tenants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from X-treme Cleaning & Restoration
Thank you for your fabulous, thoughtful review. We look forward to assisting you with any of your upcoming cleaning needs!

Bryan K.
07/2015
5.0
carpet cleaners
  + -1 more
Still debating whose fault the spill was, but the bottom line is we needed it cleaned fast, as we're listing the house for sale in 2 days. Called this provider Saturday morning at 8:30 and left a message indicating the urgency, received a call back within 30 minutes and they were there at 11:30- Wow! Very impressed with their quickness as well as their professionalism and courtesy. Would definitely use them again.
Description of Work: Spot cleaned an area of bacon grease spilled on carpet and cleaned entire family room carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Response from X-treme Cleaning & Restoration
We enjoy hearing that you had such a positive experience! We hope to continue working with you as your carpet, upholstery and tile cleaning needs arise.

Nancy K.
06/2015
5.0
carpet cleaners
  + -1 more
Examined all possible places where water might have leaked. I watched them do this; they were ver thorough.. They came back to pull off baseboard, pull back wet carpet, removed the pad and subsequently replaced it. Also, set up fans on all levels and came back several time to check on progress. They came to remove all the equipment and cleaned the traffic areas in the master bedroom and dining room.
Description of Work: Their services were covered by my homeowners insurance. My master bath toilet overflowed causing water damage in the master bedroom carpet on the adjoining wall to the bathroom, through the dining room ceiling and into my den below. Luciano and his crew showed up promptly, did a very professional and surprisingly tidy job of water mitigation. I had to go to work so they were unsupervised for most of the job. I would trust them to to work in my house if such services were ever needed again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from X-treme Cleaning & Restoration
We appreciate you taking the time to write such a detailed review. We pride ourselves in superior service, efficiency and quality of work, and value when that is recognized. Our job is not only to complete a job well done, but to make a traumatic event like water damage, as painless as possible, both with the drying process and dealing with insurance. Thank you!

Azmat M.
05/2015
5.0
carpet cleaners
  + -1 more
They were falling late and called to confirm and let us know they would be ten minutes late. They took care of everything and the carpets are like new. Thank you!
Description of Work: they cleaned the carpet in 4 bedrooms and the staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from X-treme Cleaning & Restoration
Good to know all went well and you're happy with the results. We look forward to working with you again. Thanks!

Kristen P.
11/2014
5.0
carpet cleaners
  + -1 more
Xtreme cleaning arrived on time and were friendly and professional. Two men came, but we really only spoke with Luciano. He did a quick estimate and our bill came out right around the estimate. They were able to clean our home and staircases in about an hour and a half. Luciano was very knowledgeable and explained why our carpet resisted most staining and what wouldn't come out. Our carpets look fantastic, nearly brand new and I was very pleased with what we paid for what we got. We will use them again!
Description of Work: Cleaned approx 800 sq ft of carpet and 2 staircases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

PRESTON S.
10/2014
4.0
carpet cleaners
  + -1 more
On-time, very tidy, reasonably complete.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from X-treme Cleaning & Restoration
We appreciate you taking the time for a review...I am concerned with you being a repeat customer that we just earned a B rating, so please let us know if there is anything further we can do to earn our A!

Kirstie K.
10/2014
5.0
I purchased a property at foreclosure. It was full of rubbish and the basement had a serious mold problem. The guys from Xtreme Cleaning tightly packed a 30 cu yard dumpster full of rubbish and stripped the basement down to studs. They pointed out a hidden burst water pipe and some other things I will need to get looked at. The place was left spotless and smelling clean not moldy. Very professional team.
Description of Work: Mold remediation and cleanup

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from X-treme Cleaning & Restoration
Thank you for your review, it was a pleasure working with you. Please let us know if there is anything in the future we're able to assist you with.

Llora W.
08/2014
5.0
carpet cleaners
  + -1 more
I received the original estimate in Feb. but the day of the service it was too cold so they honored the estimate (including a coupon which had expired by then) without question. It was easy to make an appointment, the team showed up within the 2 hour window quoted and they finished very efficiently. My carpets look great - which is saying a lot in a house with kids and dogs!
Description of Work: Cleaned carpeting in three rooms, including closets, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from X-treme Cleaning & Restoration
We're glad everything went well and you were pleased with the outcome of the carpet cleaning. We hope to see you again when you next need service.

Howard F.
08/2014
1.0
carpet cleaners
  + -1 more
I contacted the provider to clean a carpet stain and spoke to their representative by phone, at some length. She said she would call me back the next day after conferring with her husband, who presumably did the actual cleaning. I did not receive a returned call as promised, so two days later I left a detailed voice-mail message asking the representative to call me back. Still no return call and, needless to say, I've given up. I just don't get it, and certainly cannot understand the positive reviews in light of my experience.
Description of Work: Contacted provider to clean carpet stain.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from X-treme Cleaning & Restoration
We never did any work for you. I did speak to you on the phone for an extended period of time, explaining the process of treating pet urine and hearing about the multiple other carpet cleaners/contractors that had tried to resolve your pet urine issue but were unable. As we discussed, everything they did sounded according to protocol. I still did research, with the understanding if there were other ideas to try we would talk again. Unfortunately, there were not, and we can not necessarily repair the damage done by other companies.

BROUCKA S.
07/2014
4.0
carpet cleaners
  + -1 more
One of the carpets did not get as clean as I thought it should have. There was no explanation by the provider why it did not get as clean. Otherwise, it was fine.
Description of Work: the provider cleaned two area carpets, as well as carpet on stairs and two landings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$240

Response from X-treme Cleaning & Restoration
We appreciate your business! Anytime there's a question, please don't hesitate to call.

Charles S.
06/2014
4.0
carpet cleaners
  + -1 more
Went well. Place looked good but surprised by the final bill. Thought it would be less, but they were there a long time and the place looked great. Place needed to be "broom clean" for closing and it was much more than that.
Description of Work: Cleaned house after move out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Response from X-treme Cleaning & Restoration
It sounds like this review is for a general house cleaner. We did carpet re-streching and cleaning, all of which stayed to the initial estimate that was given.

Shannon S.
06/2014
5.0
carpet cleaners
  + -1 more
The gentlemen that came out to clean our carpets were professional, friendly, efficient, and hard-working. They pointed out areas that needed to be removed (runners on the stairs) and moved things that we did not (simply didn't think to move). They did a fantastic job! They put everything back in its place that they could, used guards under furniture to prevent staining and/or water damage, finished within the time frame they gave, and stayed true to the quote even though I know they did more than the quote had listed. I will definitely use them again!
Description of Work: X-treme carpet cleaning shampoo'd my heavily soiled carpets. They came out and quoted based on traffic areas and some wall-to-wall cleaning if furniture could be moved. They were able to come out within a week to do the service they quoted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from X-treme Cleaning & Restoration
Thank you so much for your positive review. We look forward to working with you when you're next in need of our services.

Shelley V.
06/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
Great, they showed up when they said they would. Were very flexible with the drop off date and time. Rug looks great. No funky smell.
Description of Work: Picked up an area rug that has been in a flooded basement, cleaned the rug, and returned it to my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from X-treme Cleaning & Restoration
Thank you for your review. Our oriental & area rug cleaning is unique in that we are able to remove odors quite well by completely submerging the rug in a low temperature "bath", hand addressing spots or stains, rinsing, and re-cleaning them. We appreciate you giving us the chance to show you how successful the process can be.

Michael C.
06/2014
5.0
carpet cleaners
  + -1 more
Very thorough and professional. Very responsive, including making multiple visits to follow up on progress of work.
Description of Work: Mold remediation in multiple areas of house due to extensive water damage

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from X-treme Cleaning & Restoration
We appreciate you taking the time to write a review. Our certified mold remediation techs were able to eradicate the issues at hand and we're pleased to see you were satisfied with the process. We hope to see you in the future for some of our more mundane services like tile & grout or carpet cleaning.

Jerry S.
05/2014
5.0
carpet cleaners, carpet installation
  + 0 more
They arrived on time for both the estimate appointment and the subsequently scheduled work. Luciano was appropriately communicative and detailed in the course of providing the estimate. He also showed multiple before and after images of similar jobs he'd done previously for earlier clients. Completed the work the week after providing the estimate and was gracious about our need to schedule this on a weekend. Finished the job in less than the five hours he'd estimated but did not cut any corners (no pun) to do so. Carpets now look taut and proper. While their prior state was annoying, I continue to be truly amazed at how much better the floors now look without the material itself (i.e., carpeting) being new. Would recommend X-Treme without hesitation.
Description of Work: Stretched puckered wall-to-wall carpeting in four bedrooms, moved furniture as necessary in the course of doing this and properly anchored/finised carpet edges at thresholds which were loose due to earlier replacement of hallway carpeting with hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from X-treme Cleaning & Restoration
Thank you for the detailed review, we appeciate you taking the time! So happy to hear that you're continuing to enjoy the carpet now that's it's been re-stetched. We look forward to seeing you again in the future for cleaning!

SANDRA K.
05/2014
5.0
carpet cleaners, carpet installation
  + 0 more
I renently installed new carpet and then quickly had a water leak that stained the carpet. I was going to throw it out and start over, but thought I would give X-treme a try as they had great Angies List reviews. They cleaned the carpet so it looks perfect. They saved me a bunch of money and inconvenience. They were on time. good people and they saved my new carpet. This is a terrific service provider. This was some of the best money I have spent in a long while. A+++ is a quality description of their service. Thanks X-treme. You did a great job for a very reasonable price.
Description of Work: Cleaned two rooms of carpet perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Bobby H.
04/2014
5.0
carpet cleaners
  + -1 more
Luciano and his crew came out on time, effiecently did their job, cleaned up after themselves, all while being as unobtursive as possible given the job. have used them in the past for carpet cleaning, will definately use them again.
Description of Work: Cleaned up water damaged carpet in basement. removed damaged carpet. cleaned floor. provided fans to circulate air to aid in drying out basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Response from X-treme Cleaning & Restoration
We are certified in water damage restoration and complete structural drying, so while we're well equipped to handle any flooding emergency, we're sorry you had to go through this event. We know it is an extremely stressful time, and we appreciate you entrusting your home to us.

Steve M.
03/2014
5.0
carpet cleaners
  + -1 more
They were knowledgeable about their business and did an excellent job.
Description of Work: The team cleaned 3 bedrooms and the hallway including a stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from X-treme Cleaning & Restoration
We appreciate the review! Please let us know if we can help you with any future cleaning needs.

Lisa B.
03/2014
5.0
carpet cleaners
  + -1 more
They were professional, on time, courteous, and respectful. They did a great job.
Description of Work: They cleaned the carpets in 2 rooms, my staircase, and my landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from X-treme Cleaning & Restoration
Thank you for your positive comments. We hope to see you again when you're next cleaning needs arise.

Richard B.
03/2014
5.0
carpet cleaners
  + -1 more
They were prompt and very thorough. They moved whatever furniture was necessary and, when they were finished, it looked like they had installed new carpeting. They did a magnificent job with some very difficult stains. Would highly recommend them.
Description of Work: Cleaned three rooms of carpeting heavy with pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Response from X-treme Cleaning & Restoration
Your remarks are appreciated! We strive to attain our motto...."Details Make the X-treme Difference!", and we're glad we met your expectations.

Kathleen B.
12/2013
5.0
carpet cleaners
  + -1 more
It. Went great. Luciano and his worker arrived on time. They did more than the estimates called for as moving all furniture and putting back to the proper place . It's been 5 years since carpet was cleaned. Looks brand new. I would use them again. Susana very nice and professional.. she got me in at last minute. Well worth every penny.
Description of Work: Cleaning and repair of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$427

Response from X-treme Cleaning & Restoration
I'm so happy all went well with your service. Thank you for taking the time for writing such a detailed report! Please call us if you need anything.

Dawn K.
12/2013
5.0
carpet cleaners
  + -1 more
Very good! They were the ones that called me back the quickest too. I think that they were very honest and did a great job.
Description of Work: I used X-treme Cleaning & Restoration; they cleaned the carpets and took care of some stains and also re-stretched a small portion of the carpet and cut off the excess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

Response from X-treme Cleaning & Restoration
We appreciate the time you took to help us out with the fantastic review. Please keep us in mind for any future needs!

Leroy K F.
12/2013
5.0
carpet cleaners
  + -1 more
Very professional. Did everything expected and did it well. Moved all furniture with care, in removal and when reinstalling. Will probably use this excellent company annually.
Description of Work: Removed all carpets for cleaning at their facility.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from X-treme Cleaning & Restoration
Thank you for your response! We look forward to seeing you again next year....watch for our customer rewards and discount coupons now that your in our system as well!

Cathleen B.
12/2013
3.0
carpet cleaners
  + -1 more
Very disappointed with initial cleaning as there were several spots which were not removed. It wasn't clear that they had even attempted to remove the stains. Arranged for X-treme cleaning to return and treat the stains that were missed. The carpet looked great after the second round but was frustrated that it wasn't done right in the first place. Very responsive in setting up the initial estimate and the repeat visit, however there was a communication breakdown in arranging the initial cleaning. Mistakenly assumed the appointment was confirmed and when I phoned back, the slot was no longer available. It all worked out but not as efficiently as I'd hoped.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Response from X-treme Cleaning & Restoration
Unfortunately stains that sit for years without being cleaned can be very difficult to remove. Sometimes in these situations they are so imbedded they can not be removed. Luckily we were able to get them out. As is our policy, we returned at no charge to make another attempt at the remaining stains and succeed. Not for lack of trying the first time around, but as with any stain, the more attempts you make at it, the better the success rate. As far as scheduling, we were told at the initial free in-person estimate that the customer would check with his sister regarding availablity for the discussed date to clean. We never heard from them again until they were calling to find out why we didn't show up. There was definitely mis-communication, but within the family not on our side.

Contact information

1384 Mayfair Lane, Grayslake, IL 60030

www.x-tremecleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
House Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

X-treme Cleaning & Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: 8:00 AM - 12:00 PM

X-treme Cleaning & Restoration accepts the following forms of payment: Check,MasterCard,Visa
No, X-treme Cleaning & Restoration does not offer free project estimates.
Yes, X-treme Cleaning & Restoration offers eco-friendly accreditations.
No, X-treme Cleaning & Restoration does not offer a senior discount.
Yes, X-treme Cleaning & Restoration offers emergency services.
Yes, X-treme Cleaning & Restoration offers warranties.
X-treme Cleaning & Restoration offers the following services: water damage,flood damage,water restoration,water remediation,carpet cleaning,upholstery cleaning,tile and grout cleaning,carpet restretching,pet odor removal, mold remediation, are rug and oriental rug washing

Contact information

1384 Mayfair Lane, Grayslake, IL 60030

www.x-tremecleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 12:00 PM