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X-treme Cleaning & Restoration

Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning,

About us

We are a full service cleaning company certified in water damage restoration and mold remediation. With experience and dedication, we complete the job to your satisfaction. From a completely flooded basement to day to day carpet cleaning, let us get your house in tip-top shape! Call today for an estimate & ask about our green products! Additional Service areas - All Lake County, North Shore, Northwest Suburban Cook County. Some of the areas we service: Antioch, Arlington Heights, Barrington, Beach Park, Buffalo Grove,Deerfield, Fox Lake, Glenview, Grayslake, Gurnee, Hainesville, Highland Park, Indian Creek, Kildeer, Lake Barrington, Lake Forest, Lake Villa, Lakemoor, Libertyville, Lincolnshire, Lindenhurst, Mt. Prospect, Mundelein, Northbrook, Palatine, Park City, Round Lake, Round Lake Beach, Round Lake Heights, Round Lake Park, South Barrington, Spring Grove, Third Lake, Vernon Hills, Volo, Wadsworth, Waukegan, Wildwood, Zion and others.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

water damage,flood damage,water restoration,water remediation,carpet cleaning,upholstery cleaning,tile and grout cleaning,carpet restretching,pet odor removal, mold remediation, are rug and oriental rug washing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 211 reviews

Jie L.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: nicely done. Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from X-treme Cleaning & Restoration
Thank you for your review!

Holly B.
04/2015
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: They stretched and clean all the carpets in our home and they look like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Response from X-treme Cleaning & Restoration
Thank you for the great review! Please keep us in mind for your future carpet, oriental rugs & tile cleaning needs.

Susan S.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from X-treme Cleaning & Restoration
We appreciate your review and look forward to seeing you soon!

Stephen K.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
Thank you again!

Michael R.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from X-treme Cleaning & Restoration
Thanks so much for taking the time to complete the review!!

Dennis K.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned all carpets in our newly purchased house prior to move-in. They did an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from X-treme Cleaning & Restoration
Thank you for the review, and you're ongoing support! We look forward to seeing you again...watch for our current customer coupons going out next week.

Gayle M.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Came out to evaluate, clean and sanitize my basement carpet after water seeped in in one area through a clogged window well. The gentleman came on time, was very polite and gave me an honest analysis of whether the carpet could be restored. He gave me a reasonable quote, returned to do the work as promised and I was extremely pleased with the result. I would recommend this company to my friends and neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan M.
07/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: steam cleaned our grout and sealed it. The cleaning looked great, but the sealing was poor and the grout was dirty again within the month

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Response from X-treme Cleaning & Restoration
I believe this must be tile cleaning from 2012 as I don't see anything more current. I'm glad the cleaning went well and everything looked good. Unfortunately things like sealer for tile, or scotchgard for carpet do not mean they won't get dirty again. They're to help act as a barrier so that major spills don't set in right away. However normal day to day dirt will still infiltrate, and how quickly things re-soil is not a cleaning issue, but a wear and tear issue. We always welcome feedback and if there is ever an issue with our cleaning we want to know immediately so we can rectify any issues.

James W.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Basement carpet/wall water damage. Very professional. Very good at returning calls. These people work very hard and were very thorough. Better experience than another I have used in the past.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from X-treme Cleaning & Restoration
We appreciate the postive comments in your review! While we hope you don't encounter more water damage issues, we hope to see you again for any of your carpet or tile cleaning needs.

Joan B.
06/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Extracted water from basement after sump pump failed. Pulled off baseboards to drill holes to dry out the drywall from behind, cleaned/sanitized carpets. Work went well and on time. The only reason they got a B rating was because when I called them after hours, they scheduled me for a weekday morning but I was charged for an emergency service call. I was not told I would be charged this on the phone, and I assumed since they didn't actually come out after normal business hours, that I wouldn't be charged for emergency service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$964.55

Response from X-treme Cleaning & Restoration
Whenever a huge area-wide flood occurs, we try to get to as many customers as possible. One of the ways to help us determine where to start is if the issue that caused the problem has been repaired. In this case the sump pump was not working at time of initial call after 10pm, but we put it in the schedule for the next morning. Anytime we need to dispatch crews within 24 hours to an emergency situation, we charge this service call. Other customers had to be changed to get there immediately, so industry standard incorporates this fee. The good news is, we used our expertise to dry the basement faster than initially expected and came in a couple hundred dollars under our original estimate.

Ina W.
06/2014
4.0
carpet cleaners
  + -1 more
several spots came back.
Description of Work: cleaned the carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from X-treme Cleaning & Restoration
Unfortunately, I think that you may have used someone else this time around. We have only been out to your home one time in October of 2011. Just this January 11, 2014 we received an "A" rating for the service we did. Not sure who was there in July 2013 and left spots, but wasn't us.

Sheridan T.
05/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned and sterilized the ducts. The confusion was in the ad that was placed on Angies list as it was not specific about the work to be done. Also, the receptionist on booking the appointment should have clarified that what was purchased was a cleaning appropriate for ducts that have been regularly maintained. The end result was great but it put both me and the service guys in an awkward spot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Joan E.
04/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
Thank you for taking the time to post a review. We're always happy to hear things went well!

Ina W.
01/2014
5.0
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
Thank you for taking the time...we hope to work with you again soon!

Deborah Z.
01/2014
5.0
carpet cleaners
  + -1 more
It went fine.
Description of Work: Cleaned basement carpeting.it went fine, they did the job in a quick manner and I was pleased with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from X-treme Cleaning & Restoration
We know you have a choice with your service professionals, and appreciate that you chose us. We look forward to seeing you in the future.

Jerome K.
11/2013
5.0
carpet cleaners
  + -1 more
Fine.
Description of Work: I used X-treme Carpet Cleaning & Water Restoration.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
We appreciate the review and your continued ongoing support!

Dan D.
10/2013
5.0
floor cleaning
  + -1 more
Great job, and on time
Description of Work: Clean floor tile grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from X-treme Cleaning & Restoration
Thank you for giving us a try with our Big Deal!

Teresa L.
09/2013
1.0
carpet cleaners
  + -1 more
No calls no work done
Description of Work: Nothing .... The offer expired with no notice and no refund
Rating CategoryRating out of 5
$125

Response from X-treme Cleaning & Restoration
It's unfortunate that you never tried to contact us. Issues like this can so easily be resolved by simply calling. We have honored Big Deals out of expiration dates, although a year is a bit excessive.

DOUGLAS B.
07/2013
5.0
carpet cleaners
  + -1 more
They did a great job.
Description of Work: They cleaned the carpets on our stairs, landing and area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from X-treme Cleaning & Restoration
We appreciate you giving us a try with the Big Deal!

Roberta W.
07/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We Moved into a new home with white carpeting. X-treme did a very nice job. I would definitely recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
Thank you for your review!

TERRENCE B.
04/2013
5.0
ceramic tile
  + -1 more
n/a
Description of Work: No service was performed

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


KATE P.
03/2013
5.0
carpet cleaners
  + -1 more
Very pleased!
Description of Work: Came on last minute notice. Great job! On time! Very nice! Explained every detail! Moved needed furniture!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from X-treme Cleaning & Restoration
We appreciate your postivie comments, and look forward to seeing you again!

Stan C.
12/2012
5.0
carpet cleaners
  + -1 more
Excellent!
Description of Work: Excellent service and very responsive. Clean, professional and a good outcome all around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from X-treme Cleaning & Restoration
Thank you for your ongoing support!

Susan M.
12/2012
5.0
carpet cleaners
  + -1 more
They were good
Description of Work: I had purchased the Big Deal for Deep Steam “Green” Carpet Cleaning + Scotchgard Protection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from X-treme Cleaning & Restoration
Thank you for trying us with the "Big Deal". We look forward to working with you again.

EUGENE D.
11/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
$ $
Description of Work: I bought a deal to have 300 square feet of grout cleaned and sealed. I purchased another 140 square feet for an additional $112. They seemed so nice and professional that I had them do 509 square feet of carpet cleaning which was about $153. I had a few other companies do my carpets, and I had some really dirty traffic areas. I was surprised at how well Luciano and Dan cleaned the carpets. The tile and grout cleaning was very good, and the price was very reasonable compared to other estimates. I was very pleased with both jobs, and the carpet cleaning was the best that I have had. They also did a great job of explaining what they were going to do , giving an estimate and cleaning up afterward. They're my new carpet company in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from X-treme Cleaning & Restoration
Thank you so much for your glowing report, and page of happiness nomination. We look forward to seeing you again when the time comes!

Contact information

1384 Mayfair Lane, Grayslake, IL 60030

www.x-tremecleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
House Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

X-treme Cleaning & Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: 8:00 AM - 12:00 PM

X-treme Cleaning & Restoration accepts the following forms of payment: Check,MasterCard,Visa
No, X-treme Cleaning & Restoration does not offer free project estimates.
Yes, X-treme Cleaning & Restoration offers eco-friendly accreditations.
No, X-treme Cleaning & Restoration does not offer a senior discount.
Yes, X-treme Cleaning & Restoration offers emergency services.
Yes, X-treme Cleaning & Restoration offers warranties.
X-treme Cleaning & Restoration offers the following services: water damage,flood damage,water restoration,water remediation,carpet cleaning,upholstery cleaning,tile and grout cleaning,carpet restretching,pet odor removal, mold remediation, are rug and oriental rug washing

Contact information

1384 Mayfair Lane, Grayslake, IL 60030

www.x-tremecleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 12:00 PM