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X-treme Cleaning & Restoration

Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning,

About us

We are a full service cleaning company certified in water damage restoration and mold remediation. With experience and dedication, we complete the job to your satisfaction. From a completely flooded basement to day to day carpet cleaning, let us get your house in tip-top shape! Call today for an estimate & ask about our green products! Additional Service areas - All Lake County, North Shore, Northwest Suburban Cook County. Some of the areas we service: Antioch, Arlington Heights, Barrington, Beach Park, Buffalo Grove,Deerfield, Fox Lake, Glenview, Grayslake, Gurnee, Hainesville, Highland Park, Indian Creek, Kildeer, Lake Barrington, Lake Forest, Lake Villa, Lakemoor, Libertyville, Lincolnshire, Lindenhurst, Mt. Prospect, Mundelein, Northbrook, Palatine, Park City, Round Lake, Round Lake Beach, Round Lake Heights, Round Lake Park, South Barrington, Spring Grove, Third Lake, Vernon Hills, Volo, Wadsworth, Waukegan, Wildwood, Zion and others.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

water damage,flood damage,water restoration,water remediation,carpet cleaning,upholstery cleaning,tile and grout cleaning,carpet restretching,pet odor removal, mold remediation, are rug and oriental rug washing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 211 reviews

Howard R.
01/2018
5.0
Good and complete
Description of Work: Clean up water damage

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Carl S.
05/2017
5.0
carpet cleaners
  + -1 more
Punctual, efficient, professional.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan B.
05/2017
5.0
carpet cleaners
  + -1 more
Excellent, very professional.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Joseph F.
04/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$450

Michael M.
10/2016
1.0
They never responded to my call.
Description of Work: I had a mold problem and wanted them to quote a price to fix it.

Rating CategoryRating out of 5
responsiveness
1.0


JOSH & REBECCA M.
07/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from X-treme Cleaning & Restoration
We appreciate you completing the review and look forward to seeing you again!

Diane H.
06/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
unknown
Description of Work: Cleaned 2 floors and one stairs, stretched carpet in 3 places. Only thing I didn't like was that the final cost was more than original quote due to an error on their part. Felt they should have honored price quoted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$760

Response from X-treme Cleaning & Restoration
Thank you for the review. A set of stairs was not included in the original estimate, so once that was added, that accounted for the change in price. The original items quoted didn't change. We hope to work with you in the future!

Robert S.
05/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Call returned promptly to determine my needs and schedule an appointment. They were flexible on their scheduling and arrived on the day I requested. Staff arrived on time and the job took approximately an hour and a half. Staff was professional and even wore botties over their shoes to not further stain the carpet. They vacuumed the carpet and the furniture thouroughly, applied the stain remover to the carpet and went to work. Upon completion neither the caret nor the furniture were very wet. Both were damp and dried within 6 -7 hours. Staff informed me that upon drying the stains may resurface in the carpet. They said if that happened to call them and tey would come back to re-rinse those spots. The stains never re-appeared, but the offer to return was much appreciated. He even gave me tips on a water and vinegar solution to remove stains in the future. Again, much appreciated. Would definitely recommend this company and would definitely use them again myself.
Description of Work: Carpet cleaning (approx. 350 sq ft), pet stain removal and deordorizing, cleaned sofa and loveseat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from X-treme Cleaning & Restoration
Thank you for the positive feedback! We appreciate you taking the time to convey your positive experience. X-treme looks forward to servicing you in the future!

Bruce L.
05/2011
5.0
carpet cleaners
  + -1 more
The job went great, starting from the phone call to setup the estimate/possible job all the way through the actual cleaning. I am especially impressed that they were able to remove the deep stains, which we did not believe would be possible. The workers were very professional, quick, knowledgeable, everything anyone would want for this type of job.
Description of Work: X-treme Carpet workers arrived at our home at around 1:30pm. They measured all rooms and gave us a complete estimate for cleaning all carpets within about a half hour. We liked the price and so hired them on the spot. They proceeded to vacuum all carpets and to clean all carpets. We asked them to clean under the couches also. They completed the entire job (8 rooms) in approximately 2 hours. They were able to remove some rather deep, large stains, which have not reappeared after a month. The carpets dried within a 24 hour period, and they look absolutely great!! I highly recommend these guys!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from X-treme Cleaning & Restoration
Thank you for the positive review! We appreciate it, and look forward to working with you in the future!

NANCY E.
04/2011
5.0
carpet cleaners
  + -1 more
The carpets have seen better days and was certain I'd have to replace after having several months with a sick dog. But, Extreme came out and it looks like I have new carpets! They look and smell wonderful! They warned me that some of the pet stains may be deep and come back with time but, so far, so good. They were also careful to ensure furniture was up and protected from wetness. I told him I wasn't too particular about all that but he took extreme care with everything. In the process, they did knock over one figurine. They were very apologetic and more than made up for it with a reduction in the bill. Hey, oopsies happen, for me it's about how you recover and they far exceeded my expectations. Overall, they were reasonable, professional, fast and completed with a quality that far exceeded what I thought would be possible.
Description of Work: Carpet cleaning for a 2200 sf house, 3 area rugs, 1 upholstered chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from X-treme Cleaning & Restoration
Thank you for your business! We appreciate you giving us the opportunity, and are more than happy that you are please with the results!

Scott M.
12/2010
5.0
carpet cleaners
  + -1 more
Once we got it scheduled, crew arrived on time, and did a thorough job. Carpets looked great.
Description of Work: Carpet cleaning for 4 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$140

Henry L.
12/2010
5.0
carpet cleaners
  + -1 more
I received excellent service. The appointment for the estimate and service were both punctual, and the techs explained in detail exactly what they were going to do. They were careful not to damage any furniture and performed a very thorough cleaning. i am very pleased and I would highly recommend them.
Description of Work: Cleaned carpets throught the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from X-treme Cleaning & Restoration
We appreciate your business and look forward to working with you again! Thank you for your feedback!

Irene W.
12/2010
5.0
carpet cleaners
  + -1 more
I was convinced that we needed to replace the carpet on the steps. We asked X-treme to come and provide an estimate. Our appointment was for 11:00am. The doorbell rang at 11:00am. Luciano came in and we talked to him about the areas that we wanted the cleaning estimate for. He began measuring (with a laser beam) to determine square footage. The estimate provided a breakdown of the various areas in case we wanted to do some and not all of the carpeting. He was extremely polite and clearly very conscientious and customer focused. We spoke to him further regarding the high amount of dust in the house. He explained that he had the same problem and had enlisted the help of another Angie's List tradesman, who we subsequently hired to replace our furnance and clean and seal our ductwork. X-treme took great pride and care in their work and explained everything. They made a commitment to follow up if we were unhappy after the carpet had fully dried. They moved smaller furniture and used plastic and syrofoam to elevate pieces. Susannah was pleasant and thorough when we made the initial call. They are our new go-to for carpet care, which we promise, will happen more frequently than in the past. The goal of every homeowner is to find that go-to person for service - A/C, landscaping, painting, carpentry, plumber, etc. X-treme is our go-to company for carpet cleaning from now on. That they were local is a bonus!
Description of Work: All carpet throughout the house was cleaned...first vacuumed, spot removal, then cleaned and brightened. The stairs, which were in the worst shape of all, were cleaned as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

Response from X-treme Cleaning & Restoration
Thank you for the amazing review! We appreciate not only the opportunity, but the trust you place in us, in helping you maintain your home. Please call with any questions, comments or concerns you ever have. Thanks again!

MARLENE A H.
07/2010
5.0
carpet cleaners
  + -1 more
Top-notch quality operation. Arrived on time and cleaned all areas. Two days later they return to work on one problem area and corrected a very minor problem. Would use them again and highly recommend this cleaning service.
Description of Work: carpet cleaning large great room area and traffic areas throughout 3,500 square foot house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from X-treme Cleaning & Restoration
We appreciate the positive feedback, and look forward to working with you again!

Walter P.
07/2010
5.0
carpet cleaners
  + -1 more
I was given an accurate estimate of the cost via phone. The workers arrived on time ,toured the house affirmed the cost and time. The worker returned next day to perform minor carpet repair,even after having received full payment the previous day!
Description of Work: Cleaned carpet in three rooms,two stairs,two short hallways and performed minor carpet repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from X-treme Cleaning & Restoration
We appreciate your confidence in our company, and look forward to serving you in the future!

Joe S.
06/2010
5.0
floor cleaning
  + -1 more
They cleaned my tile floor so well that it looked like a brand new floor was installed. They were very professional and left with no mess. Would recommend them highly.
Description of Work: Tile floor & stair cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195.33

Response from X-treme Cleaning & Restoration
Thank you for your continued support, as a loyal X-treme customer! We appreciate your business and look forward to working with you again.

Amy G.
06/2010
5.0
carpet cleaners
  + -1 more
I called them a couple days ago and they were able to come out on the day I requested. Luciano and his assistant arrived on time. We walked through the house discussing the areas to be cleaned and pointing out stains in the carpet. They worked from upstairs to downstairs and thouroughly worked on the high traffic areas and the stains. They moved most of the furniture and were careful to put it back where it was. THey also used protectors to prevent any damage to corners of walls and furniture. They were very professional and did an excellent job. I will definitely use them again!
Description of Work: Carpet cleaning of our whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$303

Response from X-treme Cleaning & Restoration
Thank you so much for your glowing review! We appreciate the opportunity to serve your carpet cleaning needs, and look forward to working for you in the future. Thank you for welcoming us in to your home.

Brant M.
05/2010
4.0
carpet cleaners, upholstery cleaning
  + 0 more
Carpet Cleaning went great. They were early and did a great job on the carpets. I was so impressed I called them back to do the furniture. They arrived over half an hour late. They did a good job on the furniture also. However, the price was higher than quoted and I did not received the 'Angie's List' Discount even though I mentioned that is where I found them when I first called. The discount is not itemized on the invoices that I have.
Description of Work: Carpet Cleaning and Cleaning of Furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$316

Response from X-treme Cleaning & Restoration
I am happy to hear that your first experience with us went well. I am concerned however, that the second visit was not what you expected. Please feel free to mention each time that you are an Angie's list customer. We gladly honor this 10% discount, and therefore, we will forward you a refund for the 17.40 that should have been discounted on the second visit. I apologize for that oversight. I believe the technicians did phone ahead to alert you they were running about a half hour behind, but I do apologize for any inconvenience that this caused. We hope that you will give us another chance in the future.

ROBERT H.
05/2010
5.0
carpet cleaners
  + -1 more
Experience was very good. They exceeded my expectations.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from X-treme Cleaning & Restoration
We appreciate the positive response! Thank you for taking the time. We look forward to working with you in the future.

NOAH P.
05/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went fast and easy, I was able to get an estimate the day I called and the work was preformed a few days later. Luciano was direct and honest with his quote which I appreciated since I had two small children to deal with while he was here. I did not have time to listen to a long sales pitch which is what I got from other guys. I did get other quotes and Luciano was almost $100 cheaper than the other guys. I will for sure use this company again in the future.
Description of Work: Cleaned carpet in Family Room and Master Bedroom, cleaned upholstery on one chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195.56

Response from X-treme Cleaning & Restoration
Thank you for the feedback. We look forward to working with you again!

Daniel C.
04/2010
5.0
carpet cleaners
  + -1 more
super service and the most professional carpet cleaning company I have ever used.
Description of Work: Cleaned carpet and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from X-treme Cleaning & Restoration
Thank you for the positive feedback. We appreciate your continued loyalty and support!

WALTER K.
04/2010
5.0
carpet cleaners
  + -1 more
They seemed to be very professional and efficient. I was very impressed.
Description of Work: We used X-treme Carpet Cleaning & Water Restoration for carpet cleaning for the entire house that included two bedrooms, a den, living room, dining room, and a family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from X-treme Cleaning & Restoration
Thank you for the positive report. We look forward to serving your carpet & upholstery cleaning needs in the future

Vishal S.
02/2010
5.0
carpet cleaners
  + -1 more
The estimate seemed fair. They were professional and nice to deal with. I think we will go with them for the job. They were very responsive and on time. They also were very professional.
Description of Work: We got a quote from X-treme Carpet Cleaning & Water Restoration.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
Thank you for your positive response! We look forward to working with you this week when we return to your home.

Paul G.
01/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Used a multi-step process to clean my couch. Vacuumed all pillows, both sides, then washed with a wet-vac system, then extracted excess water. Couch had smelled (bought used from someone else). After smelled brand new. Took over an hour and covered every inch of the fabric--very thorough job. One slight complaint: called about half an hour before they were originally scheduled to come to say they couldn't make it due to an emergency, but were able to reschedule for the very next day.
Description of Work: Cleaned a large sofa with removable pillows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Daniel C.
09/2009
5.0
carpet cleaners
  + -1 more
The X-treme carpet cleaning team is first rate. They showed up right on time, did a great job and my wife is happy!
Description of Work: Carpet cleaning and spot removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Contact information

1384 Mayfair Lane, Grayslake, IL 60030

www.x-tremecleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
House Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

X-treme Cleaning & Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: 8:00 AM - 12:00 PM

X-treme Cleaning & Restoration accepts the following forms of payment: Check,MasterCard,Visa
No, X-treme Cleaning & Restoration does not offer free project estimates.
Yes, X-treme Cleaning & Restoration offers eco-friendly accreditations.
No, X-treme Cleaning & Restoration does not offer a senior discount.
Yes, X-treme Cleaning & Restoration offers emergency services.
Yes, X-treme Cleaning & Restoration offers warranties.
X-treme Cleaning & Restoration offers the following services: water damage,flood damage,water restoration,water remediation,carpet cleaning,upholstery cleaning,tile and grout cleaning,carpet restretching,pet odor removal, mold remediation, are rug and oriental rug washing

Contact information

1384 Mayfair Lane, Grayslake, IL 60030

www.x-tremecleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 12:00 PM