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X-treme Cleaning & Restoration

Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning,

About us

We are a full service cleaning company certified in water damage restoration and mold remediation. With experience and dedication, we complete the job to your satisfaction. From a completely flooded basement to day to day carpet cleaning, let us get your house in tip-top shape! Call today for an estimate & ask about our green products! Additional Service areas - All Lake County, North Shore, Northwest Suburban Cook County. Some of the areas we service: Antioch, Arlington Heights, Barrington, Beach Park, Buffalo Grove,Deerfield, Fox Lake, Glenview, Grayslake, Gurnee, Hainesville, Highland Park, Indian Creek, Kildeer, Lake Barrington, Lake Forest, Lake Villa, Lakemoor, Libertyville, Lincolnshire, Lindenhurst, Mt. Prospect, Mundelein, Northbrook, Palatine, Park City, Round Lake, Round Lake Beach, Round Lake Heights, Round Lake Park, South Barrington, Spring Grove, Third Lake, Vernon Hills, Volo, Wadsworth, Waukegan, Wildwood, Zion and others.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

water damage,flood damage,water restoration,water remediation,carpet cleaning,upholstery cleaning,tile and grout cleaning,carpet restretching,pet odor removal, mold remediation, are rug and oriental rug washing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 211 reviews

John M.
03/2012
4.0
carpet cleaners
  + -1 more
The experience was good overall. They were very upfront about what they would do and how they would do it. They followed through, and moved items to clean the carpeting. I was very pleased with their work.
Description of Work: They cleaned carpeting in the home, including two areas upstairs & downstairs. I’ve used them twice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
We are very happy to hear that you were satisfied with your service, that is exactly what we strive for. We hope to work with you again.

Deborah F.
03/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a fantastic job! I was very pleased with them. They were easy to work with and I’d use their services again.
Description of Work: I had all of my carpets shampooed and cleaned. They also cleaned two couches and a loveseat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
We are very excited to hear that you were happy with the work we did in your home. Thank you for taking the time to write a review and we look forward to working with you again in the future.

Jen G.
03/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The experience went really well overall! They did a good job.
Description of Work: I had the carpets and a piece of furniture cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
We are happy to hear that you were pleased with our services. Thank you very much for taking the time to write a review on our work in your home.

Norman C.
01/2012
5.0
carpet cleaners
  + -1 more
arrived on time, went over the process and gave me an estimate. Took one of my rugs and said he would re-do some spots when he returns. would use them again.
Description of Work: clean carpet. get some some coffee stains out, clean a couch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from X-treme Cleaning & Restoration
Thank you for taking the time to review our services. We strive to be the best in the quality of our service, responsiveness, and attention to details. We look forward to working with you again.

Mark G.
01/2012
5.0
carpet cleaners
  + -1 more
Called and arrived early. Came with crew of three. Vacuumed all areas first, cleaned all carpet area, applied Scotch guard. The carpet fluffed up like new and closet doors would drag on it- great job.
Description of Work: Cleaned basement, stairs and hallway carpet. Scotch guard applied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from X-treme Cleaning & Restoration
Thank you for the positive feedback! We look forward to working with you in the future.

Diane K.
01/2012
5.0
carpet cleaners
  + -1 more
They were fantastic. We had an Angie's list coupon and they suggested the most economical way to use that as well as discounting the price for additonal square footage. They had VERY helpful suggestions on how to get the most out of the carpet cleaning. They did the work in a very reasonable time frame. They cleaned up everything. This is the only place I would use for carpet cleaning from now on.
Description of Work: Carpet cleaning of entire house (except baths and kitchen). Consultation on carpet repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from X-treme Cleaning & Restoration
We appreciate the outstanding review, as well as the page of happiness nomination! Thank you for giving us a try with the Big Deal, and can't wait to see you again!

Erin G.
01/2012
5.0
carpet cleaners
  + -1 more
The service went well. They used the eco-friendly products and I was really happy they provided that option. They were very friendly, quick, and efficient. They said they would come back to take care of any stains they couldnt get out. I would hire them again in the future.
Description of Work: I hired them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from X-treme Cleaning & Restoration
We're happy to hear you had a positive experience with us. We work to not only keep our prices extremely competitive, but with the special discount for Angie's List members, we wind up beating almost everyone out there....while still providing our top of the line service. Thanks again, and we'll gladly help with all of your cleaning & restoration needs.

Scott M.
01/2012
5.0
carpet cleaners
  + -1 more
They did a good job. I spent $142 on their services. I thought they did a good job and they were right on time. The cleaning was thorough and I would definitely recommend them to the other people. I will use their services again in the future.
Description of Work: I used X-treme Carpet Cleaning & Water Restoration. I last used their services probably in early December of 2010. They did the basic carpet cleaning in four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

John P.
01/2012
4.0
carpet cleaners
  + -1 more
They were on time and professional. The cleaning wasn't as much as I expected. The carpets were only a year old and they didn't come as clean as I expected. The overall job was okay. The price was pretty good.
Description of Work: I used X-treme Carpet Cleaning & Water Restoration to clean my carpets.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$160

Response from X-treme Cleaning & Restoration
We appreciate your feedback. If ever there is a question following the service, please don't hesitate to call. Sometimes particularly troublesome stains, or pet issues, can re-surface after the drying process. We will come out to re-rinse those areas and see what more might be done to follow up.

Paul A.
12/2011
4.0
carpet cleaners
  + -1 more
They came here and moved stuffs. They wrapped up the carpets and cleaned the whole thing. It was easy to set an appointment and they came here on time. Their professionalism was very good.
Description of Work: I used X-treme Carpet Cleaning & Water Restoration for carpet cleaning during the summer in August. They cleaned the carpets and stretched it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
Thank you for your positive remarks! The overall B rating is confusing since all of the individual marks are A's and the comments also good. We hope to hit the mark next time out!

Cherie D.
11/2011
5.0
carpet cleaners
  + -1 more
Luciano was very quick to respond with a home visit to provide an estimate. An appointment was scheduled promptly the following week so that I could have the work done prior to the Thanksgiving holiday. The cleaning crew arrived right on schedule. They took extra care to protect the paint and woodwork where the hoses had to wrap around corners. They successfully removed several spots in heavy traffic areas and all carpets and rugs were brighter and clean when they were finished. We were very happy with their work and will not hesitate to use X-treme again in the future.
Description of Work: X-treme Carpet Cleaning cleaned all the carpets in 10 rooms in my home. In addition, they cleaned 2 wool area rugs..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$590

Lisa C.
11/2011
5.0
carpet cleaners
  + -1 more
The scheduler Susannah was really nice over the phone. Luciano and his assistant arrived spot on time and they were ready to go immediately. Luciano was really friendly and professional and he and his assistant worked very quickly; I was amazed at how fast they got the job done. They put all heavy furniture up on little risers and cleaned thoroughly underneath everything for no extra cost. My friend used them recently, too and said that when there were heavy stains that didn't come out the first time, X-treme came back and took care of them. I will definitely use this company again in the future!
Description of Work: I bought the Angie's List Big Deal for X-treme Carpet Cleaning and was really pleased with the people and the service at this company. The carpeting in our home is decades old and stains really easily. I didn't think it would come clean at all but they did an amazing job. The Angie's List Big Deal was for 3 areas at $119, but I asked them to do two more rooms, a hallway, and the stairs. They only charged me another $100 or so for that, so for less than $250, I got every carpet in the house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from X-treme Cleaning & Restoration
Thank you for not only your spectacular review, but for the referral you have already provided. We appreciate you allowing us the opportunity to show you the extent of our services by trying out the "Big Deal". We look forward to working with you....and your friends soon!

heather G.
11/2011
5.0
carpet cleaners
  + -1 more
Excellent all around. Basement flooring is Flor carpet tiles. When I have cleaned them with a Bissell carpet cleaner, water would collect between tiles. I asked if this would be a problem and they said they had not had any problems cleaning tiles. Indeed, they did an amazing job extracting the water from the carpet. Everything was spotless-and this a home with three young children and two dogs! I decided to have the grout and tile done even though I had not initially planned to do so. Worth every penny and then some!
Description of Work: Carpet cleaning for 4 bedrooms, hallway, and basement. Cleaned upholstery on large chair and ottoman. Cleaned tile and grout in entry way. Excellent all around. Basement flooring is Flor carpet tiles. When I have cleaned them with a Bissell carpet cleaner, water would collect between tiles. I asked if this would be a problem and they said they had not had any problems cleaning tiles. Indeed, they did an amazing job extracting the water from the carpet. Everything was spotless-and this a home with three young children and two dogs! I decided to have the grout and tile done even though I had not initially planned to do so. Worth every penny and then some!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$585

Response from X-treme Cleaning & Restoration
Thank you for the outstanding review! We do have a wide range of services, and strive to be the best in each one of them. Our motto is quality over quantity...we'd rather do a fantastic job, and see you over and over, rather than rush through and never hear from you again. Thank you for taking the time to provide such a detailed review!

Andrea B.
11/2011
5.0
carpet cleaners
  + -1 more
I purchased X-treme Cleaning's Big Deal through Angie's List and was delighted with every aspect of the service. Susannah, who scheduled the service, was professional and friendly - very nice to deal with over the phone. Luciano, who performed the service with an assistant was also highly professional, courteous, and proficient; they got the job done quickly and thoroughly. They moved large furniture to get under couches / cabinets at no extra charge. Our carpet had not been cleaned in at least three years, and we have a cat - carpet was filthy. After X-treme's service, our carpet looks new again. I would definitely use this provider again.
Description of Work: Carpet cleaning for 2 hallways, living room, and stairs; carpet is off-white wool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from X-treme Cleaning & Restoration
We appreciate the kind words and vote of confidence! Thank you for giving us a try with the big deal, and we hope to continue working as your cleaning company from now on! Thanks again!

Tara L.
11/2011
5.0
carpet cleaners
  + -1 more
The team of 2 were actually early for my appointment, immediately removed their shoes, reviewed the areas to be cleaned and then got right to it. They were incredibly fast, moved all my furniture and went well beyond the areas I requested be cleaned. The carpets looked fantastic when they were done - they looked brand new and they are high traffic and 12 years old. I was very impressed and would use them again.
Description of Work: I had several large carpeted areas cleaned as well as a few small spot treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from X-treme Cleaning & Restoration
We appreciate the positive feedback, along with the "Page of Happiness" nomination. Thanks again for using our services. We hope to work with you again soon!

ELAINE O.
10/2011
5.0
carpet cleaners
  + -1 more
These people did a terrific job on my carpets. From the first contact to set a date, they were cooperative and professional.They arrived on time and finished when they said they would. My carpets look like new and I am so pleased to have found this company.
Description of Work: CARPET CLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from X-treme Cleaning & Restoration
Thank you for your rave review! We appreciate you taking the time to share your positive experience, and look forward to working with you again.

THOMAS H.
10/2011
5.0
carpet cleaners
  + -1 more
They arrived as scheduled, and were very careful about how they set up their cleaning equipment and made sure that they did not damage any of the furniture in my house while they were cleaning the carpet. They did a great job in cleaning the carpet and explained how long it would take to dry and ways to make the carpet dry quicker. They also left documentation on the Scotchgard protector they applied to the carpet.
Description of Work: They cleaned the carpet in 4 rooms at my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from X-treme Cleaning & Restoration
Thanks for giving us a try with the "Big Deal"! We hope to continue as your carpet cleaners in the future!

MARTA H.
10/2011
5.0
carpet cleaners
  + -1 more
They were 2 hours late, however, they cleaned the carpets well. The carpets look alot better after they were done.
Description of Work: I purchased a Big Deal and they came and cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$119

Response from X-treme Cleaning & Restoration
Thank you for purchasing an Angie's List Big Deal. While we make every effort to arrive within our window, unfortunately the weather, unexpected construction and traffic on this particular day threw off the schedule a bit. We apoligize for the delay and inconvenience.

Cheryl C.
10/2011
5.0
carpet cleaners
  + -1 more
The company was very professional. It was easy to make the appointment. They arrived a little later than expected but called ahead to let us know so it was fine. Our carpets look great.
Description of Work: We bought a big deal on Angie's list and had 4 areas of carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Response from X-treme Cleaning & Restoration
Thank you for purchasing an Angie's List Big Deal! As promised we cleaned & applied scotch guard to a dining room, stairs, hallway & bathroom, and bedroom all for just 119.00. Our technician not only called while en route, but we arrived at the end of the allotted window that we had arranged.

Charles B.
10/2011
5.0
carpet cleaners
  + -1 more
Very pleased! The carpeting was quite dirty, and they now look worlds better. I highly recommend X-treme.
Description of Work: Carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$119

Response from X-treme Cleaning & Restoration
Thank you for your positive review! We appreciate the comments, and look forward to working with you in the future.

Meredith L.
10/2011
5.0
carpet cleaners
  + -1 more
Loved the work they did. They were on time and quick. Very professional. They even gave me a bottle of spot remover and suggestions on how to handle the pet stains. Would use them again!
Description of Work: Whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from X-treme Cleaning & Restoration
Thanks for the excellent report! We're happy that you're pleased with the job done, and look forward to working for you again!

JENNIFER W.
10/2011
5.0
carpet cleaners
  + -1 more
The work was good. I didn’t have any complaints. I think they did a nice job for a good value.
Description of Work: They cleaned my carpets for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
Thank you for taking the time to complete a report! We look forward to working with you again :)

Patricia R.
09/2011
5.0
This company is caring, prompt, honest and efficient. We had a terrible time drying out our basement after flooding. We called X-treme after we had already paid a lot of money to a company which did not do a good job. X-treme gave us lots of advice and helped us remove our carpeting. They were wonderful and encouraging. I wish we had called them first! I highly recommend this company!
Description of Work: X-treme came to our home after our basement was flooded with sewage back-up. Another company had come first and did not do a good job. X-treme gave us the advice we did not want to hear, but we needed to hear. Our basement is clean and back to normal now, thanks to them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$388

Response from X-treme Cleaning & Restoration
Thank you for your review, we're glad you had such a positive experience! We definitely strive to handle water damage and mold remediation from a conservative standpoint, but will always operate by-the-book as far as safety and effectively remediating the effected area. Thanks again!

L G.
07/2011
5.0
carpet cleaners
  + -1 more
They were on time professional and explained exactly what they were going to do then did it. I had an over the phone estimate and they were right on.
Description of Work: I moved into an older house with dirty off white carpeting. X-treme made it clean and white again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from X-treme Cleaning & Restoration
Thank you for the positive feedback! Your response and business are very much appreciated!

Rachael R.
06/2011
5.0
carpet cleaners
  + -1 more
Everyone at X-treme was helpful and professional. The carpets were picked up and returned right on schedule, scheduling was easy as pie, and the entire process went smoothly. The carpets themselves look almost new again--I am very impressed with both the staff and the quality of their services. I will quite happily use them again.
Description of Work: X-treme cleaned two medium sized wool carpets that were desperately in need of cleaning after several years of use and several more years in storage. They picked up, cleaned, and delivered the carpets (because the carpets are wool, they took them to their warehouse and cleaned them using a cold water process to prevent bleeding and allow them to air dry).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from X-treme Cleaning & Restoration
Thank you for review, and the Page of Happiness nomination! Oriental & area rug washing has become a specialty niche or ours, and we appreciate the positive feedback. We look forward to being able so serve your cleaning needs in the future!

Contact information

1384 Mayfair Lane, Grayslake, IL 60030

www.x-tremecleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
House Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

X-treme Cleaning & Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: 8:00 AM - 12:00 PM

X-treme Cleaning & Restoration accepts the following forms of payment: Check,MasterCard,Visa
No, X-treme Cleaning & Restoration does not offer free project estimates.
Yes, X-treme Cleaning & Restoration offers eco-friendly accreditations.
No, X-treme Cleaning & Restoration does not offer a senior discount.
Yes, X-treme Cleaning & Restoration offers emergency services.
Yes, X-treme Cleaning & Restoration offers warranties.
X-treme Cleaning & Restoration offers the following services: water damage,flood damage,water restoration,water remediation,carpet cleaning,upholstery cleaning,tile and grout cleaning,carpet restretching,pet odor removal, mold remediation, are rug and oriental rug washing

Contact information

1384 Mayfair Lane, Grayslake, IL 60030

www.x-tremecleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 12:00 PM