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X-treme Cleaning & Restoration

Carpet Cleaning, Carpet Sales and Installation, Upholstery Cleaning,

About us

We are a full service cleaning company certified in water damage restoration and mold remediation. With experience and dedication, we complete the job to your satisfaction. From a completely flooded basement to day to day carpet cleaning, let us get your house in tip-top shape! Call today for an estimate & ask about our green products! Additional Service areas - All Lake County, North Shore, Northwest Suburban Cook County. Some of the areas we service: Antioch, Arlington Heights, Barrington, Beach Park, Buffalo Grove,Deerfield, Fox Lake, Glenview, Grayslake, Gurnee, Hainesville, Highland Park, Indian Creek, Kildeer, Lake Barrington, Lake Forest, Lake Villa, Lakemoor, Libertyville, Lincolnshire, Lindenhurst, Mt. Prospect, Mundelein, Northbrook, Palatine, Park City, Round Lake, Round Lake Beach, Round Lake Heights, Round Lake Park, South Barrington, Spring Grove, Third Lake, Vernon Hills, Volo, Wadsworth, Waukegan, Wildwood, Zion and others.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

water damage,flood damage,water restoration,water remediation,carpet cleaning,upholstery cleaning,tile and grout cleaning,carpet restretching,pet odor removal, mold remediation, are rug and oriental rug washing

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 211 reviews

bill D.
10/2012
5.0
carpet cleaners
  + -1 more
AAA++++ service, Our experience was so positive, we hired them again to do our grout cleaning. Top notch on both services.
Description of Work: carpet cleaning;

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from X-treme Cleaning & Restoration
We appreciate your continued support. Our key to success is creating positive experiences that will bring customers back over and over again. Thank you again!

KATHRYN R.
10/2012
5.0
carpet cleaners
  + -1 more
They were on time, quick and thorough. Professional. Courteous. Told me upfront of the additional cost, which seemed reasonable to me.
Description of Work: X-treme Carpet Cleaning did an excellent job on cleaning the carpets in my home, three bedrooms, stairs and basement area. I found them through a Big Deal. Paid a little extra ($43) for the stairs to be done as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from X-treme Cleaning & Restoration
We appreciate the kind words and vote of confidence! Thank you for giving us a try with the big deal, and we hope to continue working as your cleaning company from now on! Thanks again

Randi W.
09/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
I recently moved into a home where the grout in the kitchen floor was almost black with some spots much lighter. I was unsure of the real grout color and felt the tile was dirty. The floor was scrubbed steam cleaned and sealed. The grout was suppose to be gray and it now looks brand new! I am so happy with the service and my new floor!
Description of Work: My kitchen tile was scrubbed, steam cleaned and sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from X-treme Cleaning & Restoration
Thank you for taking the time to write such a kind review. We look forward to working with you in the future!

Sheryl and Joseph P.
09/2012
5.0
carpet cleaners
  + -1 more
It was proficient and he did an absolutely fabulous job, we very satisfied. The former tenant had a cat which is what ruined the carpet, and he was able to make the carpet look new after he was done. There was also a tiny stain in a corner that he got out enough that you could hardly notice it.
Description of Work: He did carpet cleaning in a condo for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
We're so happy that you were pleased with the results. Please let us know any way we can be of assistance in the future.

SILVIJA S.
09/2012
5.0
carpet cleaners
  + -1 more
The two X-treme Carpet Cleaning folks moved my furniture and then pre-conditioned and steam cleaned two very old carpets so that they looked unbelievably clean and almost new. Carpets were deep cleaned with products that left a fresh, clean scent that did not affect our pets. The employees were very pleasant, checking to ensure all of my expectations and needs were met. I would highly recommend them and plan to use their service in the future.
Description of Work: Moved furniture, pre-conditioned, and steam cleaned old carpets in 2 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from X-treme Cleaning & Restoration
We appreciate your glowing recommendation! Our goal is for a positive experience from start to finish.

Betsy C.
08/2012
5.0
carpet cleaners
  + -1 more
Scheduling was handled to meet my timeline and work schedule. they arrived on time, spotted and cleaned throughly in a suprisingly short period of time.
Description of Work: Used the Angiles List special deal (for the first time) and was very please with how it was handled by the company. Although I did not have many rooms to do, I was able to do a room, stairway and landing (which was my main need).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from X-treme Cleaning & Restoration
Thank you for giving us an opportunity with the Angie's List Big Deal! We hope to have you as a valued customer for many years to come!

John G.
08/2012
5.0
carpet cleaners
  + -1 more
Completely happy with their service and would use again.
Description of Work: Removed contaminaged tile and drywall, cleaned and removed all mold from inside the wall and left the room cleaner than when they started.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from X-treme Cleaning & Restoration
We-re pleased to hear that you're so happy with our work. We definitely approach each situation from a conservative, yet safe & thorough standpoint. Hopefully we can have more postive experiences with some of the other services we offer as well.

Katie W.
07/2012
5.0
carpet cleaners
  + -1 more
They were very helpful, responsive and professional. They came out the next day after I called and did a wonderful job on our basement stairs and carpet. We have pets and children and our carpets get a lot of wear and tear, but it looks like new again. Their cleaning solution had a very mild, pleasant odor that faded away quickly and the carpet did not feel soggy or soaked at all and seems to be drying very quickly.
Description of Work: Basement carpet was cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from X-treme Cleaning & Restoration
Thank you for your excellent review! We definitely take the time and care to make sure each customer comes away with a positive experience after our service. We look forward to working with you again

Mary F.
07/2012
5.0
carpet cleaners
  + -1 more
I was very happy and satisfied with them. They came in on time, got the work done, they were clean and they cleaned up after themselves. It was like they hadn't been there, but they left and my carpet was clean.
Description of Work: X-treme Carpet Cleaning & Water Restoration cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from X-treme Cleaning & Restoration
It's great to hear that you were more than pleased with the results of our service. We appreciate you trying us with the Big Deal!

CAROL D.
07/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very good. I would certainly use them again.
Description of Work: The cleaned a chair and worked on thr carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from X-treme Cleaning & Restoration
We appreciate you taking the time to write a review, and even more, are happy to hear that we met your expectations. We look forward to working with you again.

Susan B.
06/2012
5.0
carpet cleaners
  + -1 more
Aside from a delay in responding to my initial call for service, the company was excellent in all aspects--did a great job with great customer service.
Description of Work: Cleaned all carpets and a sofa and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from X-treme Cleaning & Restoration
We appreciate your review, and look forward to working with you again.

KATHLEEN H.
06/2012
5.0
carpet cleaners
  + -1 more
They were on time and did what they described. They moved any furniture and told me to call if I saw any stains remaining.
Description of Work: I am very pleased at the results of their work. We have had this carpet cleaned twice before in the 12 years we have lived here and it has never looked as good as it does now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

Response from X-treme Cleaning & Restoration
Thank you for the review...we're so happy you're pleased with the results. We defintiely go for top of the line results every time!

Andrea R.
06/2012
5.0
carpet cleaners, carpet installation
  + 0 more
They do cleaning and repair, but they do not do carpet selling. The guy was very professional. He came in and asked what the problem was and when I asked when he could fix it; he said that he could start right then. He was very prompt. He dried out the carpet and came back and replaced the padding and cleaned it. He did a very nice job.
Description of Work: X-treme Carpet Cleaning & Water Restoration repaired my carpet after I had a water leak. They replaced the padding and cleaned the carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from X-treme Cleaning & Restoration
Thank you for your excellent endorsement. We look forward to working with you in the future with any of your cleaning or restoration needs.

Adina B.
05/2012
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Excellent! The owner was so easy to deal with in scheduling the appointment and even referring me to some professionals who do tile repair because I thought I needed that first. They arrived on time and performed the cleaning quickly. I saw the floor half way through the process and took pictures because I couldn't believe how much dirt there was. Once the work was completed, they gave me advice on caring for the tile moving forward. Very nice. Very professional. Easy to do business with. Will recommend or use again.
Description of Work: Tile and Grout Cleaning & Sealing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from X-treme Cleaning & Restoration
We appreciate you taking the time to write such a glowing report! Tile & grout definitely has a very dramatic before & after the cleaning process. We hope to work with you in the future with any of our services you may need...thanks again!

Kristi K.
04/2012
5.0
carpet cleaners
  + -1 more
When X-treme Carpet Cleaning is finished, my house feels fresh and clean!
Description of Work: I have used X-treme Carpet Cleaning since they moved to the neighborhood. I have continually received excellent service from this company! They are more than professional, thorough, yet quick. From our carpets, they have been able to remove pet stains, red juice stains, and best of all, they were able to remove model-paint stains from my son's room!!!! When we have had our stairs cleaned, which is a lot, the carpet looks almost brand new, and it is 15 years old!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from X-treme Cleaning & Restoration
Thank you so much for taking the time out of your day to write such a nice review! You are always so welcoming and friendly to us when we are working in your home and we appreciate having you as a customer. We look forward to seeing you and your home again in the near future, thank you again.

Mark G.
04/2012
5.0
carpet cleaners
  + -1 more
They did a really good job. They showed up with three guys. I would recommend them. I would use them in the future.
Description of Work: I used X-tremeCarpet Cleaning & Water Restoration about four or five months ago. Thye cleaned the carpet in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from X-treme Cleaning & Restoration
Your comments are appreciated! Please think of us next time for any of your cleaning, water damage or mold remediaiton needs.

Marion M.
04/2012
5.0
carpet cleaners
  + -1 more
They did a fantastic job. My neighbor was impressed that he ended up using them as well.
Description of Work: They cleaned two big areas of carpeting and hallways for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from X-treme Cleaning & Restoration
Thank you so much for a great review also thank you for the referral! We are very happy to hear that you were satisfied with our work and we look forward to working with you again soon.

JENNIFER F.
04/2012
5.0
carpet cleaners
  + -1 more
The experience was fine overall. They did a good job.
Description of Work: They cleaned my carpets. I purchased a Big Deal for this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
Thanks for taking the time to write a review. We are happy to hear that everything went well, we look forward to seeing you again in the future.

Karen H.
04/2012
5.0
carpet cleaners
  + -1 more
The experience was very good overall. I was able to get an appointment quickly, and the technician got the job done quickly and did a good, thorough job. I would certainly use them again.
Description of Work: They cleaned my basement carpets. I purchased a Big Deal for the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
Thank you for the great review! We try to ensure that every customer has a pleasant experience when working with us, so we are glad to hear that you were happy with our service. We look forward to working with you again.

LISA A.
04/2012
5.0
carpet cleaners
  + -1 more
The experience was very good overall. The technicians were very efficient, polite, and did a good job; the carpets look great!
Description of Work: I purchased a Big Deal for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
We are very happy to hear that you were satisfied with our work. Thank you for taking the time to write a review and we hope to service your home again in the future.

Melissa W.
04/2012
4.0
carpet cleaners
  + -1 more
The experience was okay overall. The work that they did was fine; the carpets seemed clean afterwards. I purchased a Big Deal for the service, which included four rooms. I had three bedrooms and a hallway, but the technician told me that the master bedroom, which included a dressing area, was too big, so he told me they had to charge me an extra room, even though the hallway was small and the bedroom closet was, too, so I’d think that’d count for one room. He even told me that I got a really good deal and that they needed to make money. Ultimately, it did work out, but I didn’t like the attitude of the technician.
Description of Work: They cleaned the carpets in the upstairs of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Response from X-treme Cleaning & Restoration
Thank you for your feedback. Unfortunately, sometimes the big deal terms can be a bit confusing. We did clean the master bedroom and walk in closet as only one area, even though it far exceeded the square footage stipulated in the big deal. We're more than happy to clean additional areas, but the normal pricing does apply once the terms of the Big Deal have been exceeded. We hope to have another opportunity to work with you in the future.

Joseph F.
04/2012
5.0
carpet cleaners
  + -1 more
I had X-treme Carpet Cleaning come in to clean the carpets throughout my house. The carpets had not been cleaned in a few years and were in definite need of a thorough cleaning. I took advantage of one of the Angie's Lists special deals that showed up in my email. X-treme Carpet Cleaning was giving a special price for 5 rooms of carpet cleaning. I purchased that deal and also informed them that I would want additional rooms cleaned. The phone conversations with them were pleasant and they were very forthcoming on information about their services. The work men arrived on time and were very professional. They measured the rooms and suggested what rooms/stairs combination would give me the best use of my deal price (it was based on sq footage). They vacuumed thoroughly and treated spots ahead of time. They were very good about pointing out stains that may be difficult to remove. They let me know what furniture they would move. They were very good about putting Styrofoam blocks or plastic sheets underneath the legs of the furniture to keep it from getting wet. The two man team was in constant motion the entire time they were at my house. They worked quickly, but not once did I get the impression they were rushing the job and not doing things thoroughly. The stairs needed extra attention because of heavy soiling and they cleaned it vigorously. The stairs turned out very well. After cleaning, they did a good job of raking up the carpet nap. The crew went over the areas with me to show where spots were cleaned. They were very honest and pointed out stains that might not have come completely out after their repeated attempts. The carpeting looked very good after the cleaning and still looks good 3 weeks later. I will use this company again for my carpet cleaning needs.
Description of Work: 7 rooms of carpet cleaning along with a hallway and stairs. Also received the Scotchguard treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from X-treme Cleaning & Restoration
Thank you SO much for such great and detailed review. We really appreciate when customers go out of their way to take the time to write these reviews, especially when they are as thorough as this one was. Thank you again and we look forward to servicing your business again in the future.

james S.
04/2012
5.0
carpet cleaners
  + -1 more
People arrived on time. did a very professional job cleaning the carpet. moved furniture before starting and put it back into place when finished. would reccommend them to anyone.
Description of Work: Cleaning of 3 rooms of carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from X-treme Cleaning & Restoration
Thank you for such a positive review. We strive to make sure when we are finished cleaning that the room looks just like how we found it when we got there. Thank you for your business and we look forward to cleaning again for you in the future.

Gail J.
03/2012
5.0
carpet cleaners
  + -1 more
They did a good job! The technicians arrived on time, didn’t miss any spots, and got the work done properly. Everything turned out very nicely!
Description of Work: They steam-cleaned our carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
Thank you for your generous review. We strive to make sure that we always leave a positive lasting impression. We are very happy that you were pleased with our services and we look forward to working with you again in the future.

Carrie R.
03/2012
5.0
carpet cleaners
  + -1 more
They did a great job! The technician was very professional and polite. They were a phenomenal company to work with!
Description of Work: They cleaned the carpets and cleaned the upholstery on two dining room chairs. I purchased a Big Deal for the service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from X-treme Cleaning & Restoration
Thank you for the great review! We really appreciate your business and look forward to hopefully servicing your home again in the future.

Contact information

1384 Mayfair Lane, Grayslake, IL 60030

www.x-tremecleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
House Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

X-treme Cleaning & Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: 8:00 AM - 12:00 PM

X-treme Cleaning & Restoration accepts the following forms of payment: Check,MasterCard,Visa
No, X-treme Cleaning & Restoration does not offer free project estimates.
Yes, X-treme Cleaning & Restoration offers eco-friendly accreditations.
No, X-treme Cleaning & Restoration does not offer a senior discount.
Yes, X-treme Cleaning & Restoration offers emergency services.
Yes, X-treme Cleaning & Restoration offers warranties.
X-treme Cleaning & Restoration offers the following services: water damage,flood damage,water restoration,water remediation,carpet cleaning,upholstery cleaning,tile and grout cleaning,carpet restretching,pet odor removal, mold remediation, are rug and oriental rug washing

Contact information

1384 Mayfair Lane, Grayslake, IL 60030

www.x-tremecleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 12:00 PM