Trent's team remodeled a shower in our home this year and the result was extremely disappointing. The work was exceedingly sloppy. Grout was left all over the tile, pencil markings made for measurement were left in dozens of places throughout the ceiling and walls, cuts were not precise leaving a lot of imperfections that were filled with grout and are very obvious. In addition, after just 3 months the grout on the floor started to disintegrate leaving empty gaps between the tiles. I called Trent to have someone come out and address the issue, and someone came out to fix the problems a few days later. The individual that showed up spent all of 15 minutes "repairing" the grout before rushing out the door to another job. I literally chased after him doubting that he could fix such a large problem in 15 minutes and he said "if it's not fixed we will just come back, it's not like we are going to just disappear we have been in business a long time". Well no surprise, he did not fix the problem and the grout is washing away again. Ironically both Trent and the man who "fixed" the grout have also disappeared as I have left several voice messages and no one has called me back. Do not hire these guys, they obviously take no pride in their work, and are just out to collect a paycheck.
Description of Work: Shower Remodel
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
JUDSON R.
03/2015
5.0
home remodeling
+ -1 more
Everything turned out to be outstanding.
Description of Work: Renovated the bathroom.
Rating Category
Rating out of 5
Yes, I recommend this pro
Melissa A.
03/2014
2.0
architect
+ -1 more
poor business practice with paperwork, a whole host of issues that would have a longer conversation about.
Description of Work: Bathroom remodeling, floor refinishing, almost remolded the whole house.
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Service Categories
Architects,
Kitchen and Bath Remodeling
FAQ
TRENTCO BUILDERS INC is currently rated 2.7 overall out of 5.
No, TRENTCO BUILDERS INC does not offer free project estimates.
No, TRENTCO BUILDERS INC does not offer eco-friendly accreditations.
No, TRENTCO BUILDERS INC does not offer a senior discount.
No, TRENTCO BUILDERS INC does not offer emergency services.
No, TRENTCO BUILDERS INC does not offer warranties.