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Molly Maid of Northern Lake County

House Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning

About us

Welcome to Molly Maid, your local choice for professional residential cleaning services. Backed by an established household brand, our residential housekeepers guarantee your satisfaction. We listen to your personal preferences to create a plan that keeps your home cleaned your way. We've been highly recommended for over 25 years as a result. Give us a call today!

Business highlights

29 years of trusted experience

Services we offer

All rooms: dust baseboards, light fixtures, furniture, sills, shelves, blinds & decor, remove cobwebs, vacuum & mop, vacuum cloth furniture, clean glass surfaces, make up or straighten linens, empty wastebaskets. Bathrooms: Clean showers, tubs & sinks, scrub toilets, including bowl, seat, lid, tank & base, clean, dry & shine all mirrors, chrome & tile, damp-wipe cabinet fronts, clean all shelves, fixtures & items on vanity. Kitchen: Clean, dryshine all appliance surfaces.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.746 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 46 reviews

Daun R.
02/2021
5.0
house cleaning
  + -1 more
They have been great, very efficient, very fast and show up when they say they will. The same person comes every time and they come gloved, masked and sanitized during the covid time we are in. We would highly recommend them.
Description of Work: They have cleaned our house since October of 2019.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jan W.
04/2017
3.0
house cleaning
  + -1 more
I've used Molly Maids for over 7 years. Within that time they have been good and bad in cleaning. Over the years the price has increased but the service has stayed the same - just ok. Each year we go away for a few weeks in the winter and need to reschedule. This year, we went way for 4 months and had MM clean the day before we left. Upon our return, MM called to verify schedule and also to inform that the price would be over $50 more since we were gone. In previous years we were charged only $20 more. The additional charge apparently is due to the 2 girls having to do more since we were gone. The sad thing is they really never did more. Enough said.
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Kevin H.
08/2015
4.0
house cleaning
  + -1 more
I used them for an additional two months. We decided to make some changes, so they were the first to go. The quality was OK and we didn't have any problems.
Description of Work: Molly Maid of Northern Lake County did a deep clean and then regular house cleaning.

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Molly Maid of Northern Lake County
Hi [Member's name removed], Thank you for taking time to review. In the name of accuracy, I wanted to kindly state that Molly Maid of Northwest Cook County cleaned your home. Their Angie's list page can be found here: http://www.angieslist.com/companylist/us/il/rolling-meadows/molly-maid-of-northwest-cook-county-reviews-423748.htmMolly Your review is currently on Molly Maid of Northern Lake County's Page. (We are individually owned and operated locations)

Jeremi H.
06/2015
5.0
house cleaning
  + -1 more
I thought I could clean our new house as I had one day of an empty house before we mover all of our stuff in. I did not have the time to do that and emailed 3 companies via angie's list late at night. Molly Maids called me back first the next morning. They were able to scheduled me for the day I needed (which was just two days away). The two ladies they send out did a wonderful job and I may use them again if I ever can't do it myself.
Description of Work: cleaned our new house before we moved in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Molly Maid of Northern Lake County
Thank you [Member name removed], our goal is customer satisfaction. We try our best. We are glad that you are satisfied with out service. Best wishes in you new home.

Gina D.
06/2014
5.0
house cleaning
  + -1 more
House cleaning was Molly Maid. Overall the job was very good. The price and the people that we had were very good.
Description of Work: We just had them come in after everything was painted and everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Jennifer S.
06/2014
5.0
house cleaning
  + -1 more
They were on time, did a wonderful job and locked up when they were done. When I came home I even found a friendly note from the crew.
Description of Work: Cleaned my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Molly Maid of Northern Lake County
Thank you [member name removed] for you kind comments. I will let the team know that you were happy with the service provided. It is our started goal to satisfy our customers.

Tina M.
05/2014
5.0
floor cleaning, house cleaning
  + 0 more
You really get your money's worth with them! They do a deep clean and make sure that everything from top to bottom is cleaned. The patio doors are cleaned, the blinds are cleaned -- even little shelves in your laundry room are wiped down.
Description of Work: I had them come out bi-weekly. I was using them for about two years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Molly Maid of Northern Lake County
Thank you [member name removed] for the kind words! The teams love to hear positive reviews like this and we will be sure to pass it along to them.

Linda C.
12/2013
5.0
house cleaning
  + -1 more
We have Noemi and her team working in our home every week. They are phenomenal! There isn't a thing that they miss and I know it is just as clean as if I cleaned it myself. I am very pleased with the services provide by Molly Maids of Northern Lake County and would highly recommend them!
Description of Work: They provide housecleaning services such a cleaning bathrooms, dusting, vacuuming, mopping floors, cleaning ceiling fans and window blinds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Molly Maid of Northern Lake County
Thank you for the positive feedback [member name removed]! We will pass your positive review onto Naomi and team. They love to hear that our customers are happy about their work.

TERI T.
11/2013
5.0
house cleaning
  + -1 more
The person who came out was very professional and thorough. She presented the options available to us for regular cleanings and for move out cleanings. We couldn't come to an arranged time for regular cleaning due to work schedules but I will be calling them when we move out to do a full house clean. She was very helpful in going over every question I had and left me with a positive experience.
Description of Work: Came in and looked at the house and presented the options they had for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn K.
10/2013
4.0
house cleaning
  + -1 more
Fine. A few things I thought strange... they dust around objects, but don't actually ever dust the objects. That seems a little pointless since the "things" will be getting dusty as well. Baseboards were still dirty in my entryway, although I don't think wiping them was on the list of what they do. I'll either do these few things myself or keep looking for a service that will.
Description of Work: First visit "deep clean" for ongoing housecleaning service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gary J.
09/2013
3.0
house cleaning
  + -1 more
There were three cleaners that showed up for approximately three hours. It was very average for a deep clean with the house empty. After the cleaning there was still sporadic cobwebs on the walls. There was still dust and dirt on top of some of the appliances. The entire house did not have that clean feel or smell. I also paid extra to have the refrigerator cleaned but the freezer and ice maker were still very dirty.
Description of Work: One time deep clean before we moved into the house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$340

Response from Molly Maid of Northern Lake County
[removed member name], I apologize for the lack of thoroughness in the cleaning that we supplied. Our goal is complete satisfaction. If you had contact us directly we would have gladly returned to your home and fix-up the items that were not properly finished for no additional expense. Again, I apologize and hope you will give a chance again to satisfy your needs.

Linda C.
09/2013
5.0
house cleaning
  + -1 more
Noemi has been the constant in our team and she is phenomenal! Everyone who works with her understand completely what must be accomplished and the best way to do it. From the moment they walk in, they are going until they are walking out the front door. I truly appreciate the great service they provide and always with a warm, friendly smile! I couldn't ask for a better cleaning team!
Description of Work: dusted, vacuumed, washed floors, thoroughly cleaned bathrooms, dusted all blinds and ceiling fans - a general but thorough cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Molly Maid of Northern Lake County
Thank you for your kind comments about Noemi. She is a wonderful person and is one of our best employees. She is dedicated to her work and cares about you as a customer.

Vernetta M.
07/2013
5.0
house cleaning
  + -1 more
The service was great. The housecleaners are pleasant, punctual, efficient and they do a great job. I started with the main rooms (kitchen, living room, dining room, family room, bath and main bedrooms). They do such a great job that I am considering expanding to the rest of my home.
Description of Work: Performed basic cleaning, vacuuming etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Molly Maid of Northern Lake County
Thank you for your kind comments. Our goal is customer satisfaction. I know the team would love to clean the rest of your home, please call the office to arrange. Thanks.

Andy K.
06/2013
4.0
house cleaning
  + -1 more
They are very professional and it's the same crew every time which I appreciate. They are very responsive to requests, but sometimes they don't clean as thoroughly as they could be when it come to dusting. But overall I would give them an 8 out of 10.
Description of Work: Molly Maid of Northern Lake County to keep our house clean. They come every month.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Molly Maid of Northern Lake County
[removed member name], thank you for your review and comments. I apologize for the inconsistent dusting. I will talk to the team and please let us know if you don't see an improvement. We would love to see you upgrade our rating to a 10.

Sean E.
04/2013
5.0
house cleaning
  + -1 more
They were able to provide service at short notice. Maids showed up a little late, but that is not a big deal. We were showing our home to a potential buyer, and the place was SPOTLESS and smelled amazing! I highly recommend them. We may use them again to free up time at home, well worth the price!
Description of Work: Vacuuming furniture/floors, cleaning kitchen/bathrooms, mopping floors, etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$100

Response from Molly Maid of Northern Lake County
(Member name removed), we are please to be able to help in the sale of you home. We apologize for being a little tardy, unfortunately, our schedules are affected by many uncontrollable factors such as weather, traffic, road construction, etc. We will try to be more prompt in the future. Again, thanks for your comments. Regards, Jerry

Linda C.
03/2013
5.0
house cleaning
  + -1 more
Noemi and Nicki are the BEST! They work so well together and have it all down to a real science! From the moment they walk in, they are going until they are walking out the front door with my house cleaned from top to bottom and done exceptionally well too. I truly appreciate the great service that they provide and do with a warm, friendly smile every time.
Description of Work: I have a weekly cleaning of two floors to include 3 bedrooms, master bath and half bath, family room, kitchen, dining room and living room. Everything is dusted, carpet floors are vacuumed and wood floors are vacuumed and mopped. A complete clean is done to the kitchen and bathrooms. They do an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Molly Maid of Northern Lake County
(Member name removed), thank you for you comments. I will mention this to Noemi and Nikki, I know they will appreciate your comments and your pleasure with them and their efforts to meet your expectations.

Mark G.
03/2013
5.0
house cleaning
  + -1 more
After my wife passed away in 2007, I called Molly Maids in Grayslake for an estimate. They came out within 4 days and did a walk through and gave me an estimate which was competitive with another company. The rest is history, I love my Molly Maids and I look forward for them cleaning my house 2 times per month. My house looks and smells like new every time I come home from work. The Front Office is very accommodating to any changes in my schedule with the Holiday guest arriving, they have altered the cleaning days to make it perfect for my guests when they arrive and when they leave. I couild not be more happy recommending them to anyone.
Description of Work: Molly Maids cleans and polishes wood floors on 2 story 3,000 sq.ft.home. 11 rooms. They clean kitchen appliances, polish granite counter tops, sweep oriental carpets and vacuum carpets in 3 bedrooms. Meticulous cleaning of 3 full bathrooms, clean stainless steel sinks, appliances, and dusts furniture and tables. They do not do windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Molly Maid of Northern Lake County
Hi (member name removed): You are truly a valued and loyal customer for over six years and that is greatly appreciated. Thanks for taking the time to share such a positive review. Sally

Karla G.
03/2013
5.0
house cleaning
  + -1 more
I chose a one-time deep cleaning, and the bathrooms were especially spotless. I have a glass shower door that was full of hard water spots, and when I got home it was perfectly clear! The ladies were very friendly and professional, and got to work right away. I would definitely hire them again.
Description of Work: I chose a one-time deep cleaning for my 1,800 sf townhome.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Molly Maid of Northern Lake County
Hi [member name removed]: We wanted to thank you for taking the time to share your experience with Molly Maid. We do look forward to servicing you again. Sally

Patricia H.
02/2013
5.0
house cleaning
  + -1 more
Everything went wonderfully. I originally signed up for every 2 weeks, but have since gone to weekly, with the basement of my ranch home done monthly. I am more than pleased, and if I have need for a special cleaning, they always find a way to get it done for me.
Description of Work: I signed up for a full house cleaning. The ladies came and did a fantastic job. They cleaned the bathrooms, dusted, vacuumed the furniture and floors, mopped, and cleaned the kitchen, including all the appliances. I originally signed up for every 2 weeks, but have since gone to weekly, with the basement of my ranch home done monthly. I am more than pleased, and if I have need for a special cleaning, they always find a way to get it done for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Molly Maid of Northern Lake County
Hi [member name removed], The team and I are pleased to be able to make your life more pleasant. Thank you giving us the opportunity to provide a valuable service. Jerry

Heather O.
02/2013
5.0
house cleaning
  + -1 more
Each time they do a fine job, really consistent.
Description of Work: I have had Molly Maids cleaning my 2 bedroom home for several years now. They are excellent, very reliable, and flexible with my schedule when I've had schedule changes. The cleaning is thorough and consistent each time, and they are very pleasant and professional. I would absolutely recommend them. They clean floors, kitchen and bathrooms, dust and change the sheets on the bed, and do an extra cleaning task according to their preset schedule each time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Linda C.
02/2013
5.0
house cleaning
  + -1 more
We have been using Molly Maids of Northern Lake County since January and we couldn't be happier! Noemi and Nicki work like a well-oiled machine in getting the housecleaning completed thoroughly and efficiently. They are both very friendly and polite, arriving with that friendly smile and leaving the same way. I would highly recommend Molly Maid of Northern Lake County to anyone who is looking for the best when it come to housecleaning. I know you will be just as pleased as we are with their service and professionalism.
Description of Work: We have the main and second floors cleaned which includes vacuuming all carpets, dusting all surfaces to include ceiling fans, mopping/drying our wood and tiles floors and completely cleaning the bathrooms. They also carefully clean the kitchen, wiping down all surfaces, cleaning the microwave - inside and out, and cleaning the stovetop. Everything sparkles an shines when they are done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Michele C.
02/2013
5.0
house cleaning
  + -1 more
I have continued to be impressed by their service. They team who cleans my home does a great job and they always do a bit extra for me when asked. They also have to contend with my 2 dogs, not always friendly, and they handle them with no problem at all. I have been impressed by their service for over 5 years now. I find the pricing quite competitive as well.
Description of Work: Molly Maids of Northern Lake County cleans my home on a weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Debbie P.
01/2013
5.0
house cleaning
  + -1 more
Very well, I was satisfied and my house was clean. I gave them no notice at all.
Description of Work: I needed emergency house cleaning (due to unexpected guests) on very short notice. Molly Maids was able to provide 2 people the day after I called. They quoted 2 hours at $168, since this was a one-time emergency cleaning. The 2 cleaners spent 1/2 hour longer and did a great job. I would use them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from Molly Maid of Northern Lake County
Thank you Member for you kind comments. Please contact us again for any of you further needs. We would love to have you as a regular customer. Please contact Sally for a free in-house estimate. Regards, Jerry

Ila C.
12/2012
5.0
house cleaning
  + -1 more
They are in and out in an hour to an hour and a half. They are prompt. They call and remind you that they are coming a couple days ahead. They send the same team every time. They are thorough, efficient, pleasant, and speedy. There is a method for holding your time slot if you are out of town for a small amount of money.
Description of Work: Routine bi monthly cleaning. Three baths, kitchen and breakfast nook, floors and carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Molly Maid of Northern Lake County
Customer, thank you for the nice comments, Noemi, Nikki, Carol and Sally

Lorraine G.
12/2012
5.0
house cleaning
  + -1 more
The Molly Maids are life savers! I look forward to the fresh smell in the air after the ladies have finished cleaning. I really like that the dust and cat hairs are GONE! I really like that the floors are washed or vacuumed! And I like most that I didn't have to do the work myself. I can use my time to do other things or chill out! The ladies are efficient, careful, friendly, and very honest ..... very professional! I wholeheartedly endorse Molly Maid of Northern Lake County!
Description of Work: Once every 4 weeks 2 ladies come to my home. One starts in the kitchen, one starts in the master bedroom upstairs, and they meet in the middle! They wash, wipe, vacuum (even the cat litter in the rug!) and dust. I have also had them clean inside the refrigerator and deep- vacuum the furniture. I never have a complaint about the work. In fact sometimes I call the office just to say that I am so pleased with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Molly Maid of Northern Lake County
Customer, thank you for you very nice comments, it is a pleasure working for you, Erika, Elva, Carol, Sally and Julie
    • 1(current)
    • 2

Contact information


Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning

FAQ

Molly Maid of Northern Lake County is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Molly Maid of Northern Lake County accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Molly Maid of Northern Lake County offers free project estimates.
Yes, Molly Maid of Northern Lake County offers eco-friendly accreditations.
No, Molly Maid of Northern Lake County does not offer a senior discount.
No, Molly Maid of Northern Lake County does not offer emergency services.
Yes, Molly Maid of Northern Lake County offers warranties.
Molly Maid of Northern Lake County offers the following services: All rooms: dust baseboards, light fixtures, furniture, sills, shelves, blinds & decor, remove cobwebs, vacuum & mop, vacuum cloth furniture, clean glass surfaces, make up or straighten linens, empty wastebaskets. Bathrooms: Clean showers, tubs & sinks, scrub toilets, including bowl, seat, lid, tank & base, clean, dry & shine all mirrors, chrome & tile, damp-wipe cabinet fronts, clean all shelves, fixtures & items on vanity. Kitchen: Clean, dryshine all appliance surfaces.

Contact information


Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM