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Energy-Glazed Systems, Inc.

Skylights, Windows, Roofing

About us

E-GSI has 15 full-time employees and an additional 16 part-time, per-project employees. We typically require a 35-50% deposit prior to product fabrication and offer a ten (10) year warranty.

Business highlights

39 years of trusted experience

Services we offer

We offer skylight design, fabrication, installation, including arches, domes, pyramids, ridges, octagons, unit, gutter grid, and prismatic systems. We offer greenhouses, canopies, and other structural systems. We offer retractable or movable roof / skylight systems. We offer replacement lenses for existing skylights. We offer aluminum-framed windows, curtain walls, and storefronts.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
3.7
value
3.8
professionalism
3.7
responsiveness
3.7
punctuality
3.8
Showing 1-5 of 5 reviews

Shaun P.
07/2022
1.0
skylights
  + -1 more
THEY RIP YOU OFF THEN IGNORE YOU! We ordered a skylight for a customer, and even paid quite a few thousand dollars deposit for. It took many months to hear anything about. The customer decided to cancel because it was taking so long. E-GSI refused to refund the deposit. At first saying the glass had not even been ordered yet, then changed the story and said it had been custom made and we could only get a credit, not a refund, but they refused to even give us the glass they said had been made. The owner JR is a crook and a liar! To try to use our credit, we tried to get a written estimate for another customer. The verbal estimate went from $2-5K to $8-10k, then almost $20K. After multiple emails and calls to JR trying to get a written estimate and being ignored for over a month, I finally got ahold of him on the phone and he still refused to give me an estimate. At first he said he didn’t even remember who I was, which after multiple emails, phone messages, and a few conversations, how could he not remember. I think not only is he a lying crook, he is old and out of his mind. He told me that sending him an email doesn’t cut it. So I asked him why he ignored me so many times, and that is not a way to treat a customer. He kept going in circles and talking nonsense. He had basically stollen our $ and is refusing to allow us to get that back through another order. DO NOT DO BUSINESS WITH THIS COMPANY! THEY WILL RIP YOU OFF!
Description of Work: Skylight partially paid for, never received!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,000

Ryan L.
11/2015
5.0
skylights
  + -1 more
Great. JR was able to quickly build me a custom made skylight for my project. He worked closely with me to design my skylight, walked me through the options and then was able to meet my short time line. I would definitely use him in the future on other projects.
Description of Work: Custom made 6 pane curb mounted ridge skylight

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Alan B.
10/2014
4.0
skylights
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Larry B.
11/2013
5.0
skylights
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Energy-Glazed Systems, Inc.
Dear Member, I am very sorry to read about your frustration with our company. My name is Maggie and I primarily manage the website and marketing here at E-GSI. I tried pulling up information in our system to get a grasp on what happened and the only file I found was a proposal dated 10/18/2011. I am having a difficult time determining what happened on our end and am not certain how to fix it. I am always looking for ways to improve operations here and work on new process flows to keep our current customers satisfied and earn the business and trust of new customers. I am not sure if we can post back and forth here, or if you wouldn't mind taking a little extra time, please email me directly at maggie@gsiskylights.com or call 847-223-4500 and explain all of your frustrations, so that I can ensure it doesn't happen to anyone else. Again, I am sorry for your frustration and welcome the opportunity to learn of your poor experience with us and share your thoughts as a learning tool for the rest of our team. I hope to hear from you. Respectfully, Maggie Byrne

DIANE I.
09/2011
5.0
skylights
  + -1 more
This company ROCKS!!! When JR Tidwell, the owner, came to my house, he spent 90 minutes with my roofer and me. JR explained everything I needed to know about skylights, UV protection (which was very important to me since I have a lot of art), and answered every question my roofer and I had. JR did not rush us; he explained the advantages and disadvantages of each option, made sure he understood what I wanted to accomplish, and then in response to my request, made recommendations, which I accepted. He told me it would take 6-8 weeks because all the skylights were being custom-made, and after 7 weeks I was notified that they were ready. On 9/7/2011, when the GSI crew came out to install the skylights, they were very respectful of my property. They were careful with the skylights, and attentive to the details of installing them. The crew from Countryside Roofing (another fantastic company) commented how impressed they were with GSI's work. I would use GSI in the future - I wouldn't even call anyone else for skylights! *The reason I put and quot;$0and quot; for my cost is that the skylights were included in my roof package.
Description of Work: I was having my roof replaced, and also needed 8 skylights replaced. One of the skylights was a pyramid, 7' x 7'. I have a lot of art, and wanted the skylights UV protected, but did not want them tinted to the extent that they changed the colors of the sky, etc. My roofer (Countryside Roofing/Pat Dolan - with whom I also had a first-rate experience) brought in GSI. ( www.gsiskylights.com) JR Tidwell, the owner of GSI, actually came to my house and after a great educational experience with him, I decided to go with GSI.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    350 CENTER ST, Grayslake, IL 60030

    www.gsiskylights.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Skylights,
    Windows,
    Roofing

    FAQ

    Energy-Glazed Systems, Inc. is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:30 PM

    Tuesday: 7:00 AM - 4:30 PM

    Wednesday: 7:00 AM - 4:30 PM

    Thursday: 7:00 AM - 4:30 PM

    Friday: 7:00 AM - 4:30 PM

    Saturday: Closed

    Energy-Glazed Systems, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Energy-Glazed Systems, Inc. offers free project estimates.
    Yes, Energy-Glazed Systems, Inc. offers eco-friendly accreditations.
    No, Energy-Glazed Systems, Inc. does not offer a senior discount.
    No, Energy-Glazed Systems, Inc. does not offer emergency services.
    Yes, Energy-Glazed Systems, Inc. offers warranties.
    Energy-Glazed Systems, Inc. offers the following services: We offer skylight design, fabrication, installation, including arches, domes, pyramids, ridges, octagons, unit, gutter grid, and prismatic systems. We offer greenhouses, canopies, and other structural systems. We offer retractable or movable roof / skylight systems. We offer replacement lenses for existing skylights. We offer aluminum-framed windows, curtain walls, and storefronts.

    Contact information

    350 CENTER ST, Grayslake, IL 60030

    www.gsiskylights.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM
    Saturday:
    Closed