Tri-County Irrigation & Plumbing Inc

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I scheduled a backflow preventer test, Tri-County Irrigation stopped by, completed the service as requested, filed the necessary paperwork with the city, and billed me properly. I am required to have this service done annually as I have in ground sprinklers. I have used their service multiple times in the past for both draining my in ground sprinkler system and also backflow prevention tests. I've always been treated professionally, and I think their prices are a bit on the high side, but I can't complain too much. I'm not changing.

I would recommend this company to others in the area. They were easy to schedule and were timely and professional. They also said I could call them with any additional questions free of charge.

The company sent a technician to review. Determined the scope of work. With past experience, I requested quotations that included all possible contingencies that included potential light replacements. Work was completed within 2-3 weeks. Cost came in below estimates.

Tri County Irrigation and Plumbing Inc do a good job. I like their timely service and that they don't go over their quoted rate.

We purchased this house in fall of 2011 and noted that the outdoor landscape lighting was in disrepair and quite damaged. We also noted the in ground sprinkler system. Yard was covered in leaves. We requested the selling agent to 1) determine what company had installed the lighting and irrigation systems (Tri-County) and 2) to obtain quotes from that company or companies to restore the systems to function. Tri-County sent a confirming page that they had inspected the irrigation system in the summer and that it was functional. Tri-County gave a quotation (in writing) of $2800 to restore the lighting. We took possession of the house in Nov 2011. I called Tri-County again (with original repair quote in hand) to come out and walk the yard with me after the leaves were removed. There were quite a few broken sprinkler heads (not in functional condition). I asked them to requote the repairs for the lighting seeing the actual condition. The second quote was for $3,800 to restore the lighting and $350 to repair the sprinklers (that they had said pre-purchase were fine, which was not the case). I have all original paperwork with the quotations. I made it very clear that I wanted the system restored to original condition. After walking the yard during which Tri-County should have been able to ascertain the condition of the existing lighting, they provided the second quote of $3800 to restore lighting plus costs to repair sprinkler system. Final bill was $5,100. This indicates that Tri-County is unable to look at systems they installed originally and determine accurately what is required to restore them to function. I cannot recommend this company under any circumstances. The lighting and irrigation systems work, but the company is unable to provide accurate quotes for cost planning and clearaly do not look carefully at the what they are quoting. Caveat emptor!

Scott, the local representative from Tri-County Irrigation, gave us a verbal quote based off of time and material necessary to complete the project. The quote was for 4 hours for a total of about $500. We agreed to this and the work was scheduled. On the scheduled day of the project, Scott and two workers arrived. The project requirements were reviewed including sprinkler head location and where lines were to be run. When this was done, Scott left his two workers to start the project. The project began around 8am. At an hour into the project another worker arrived. Some words were exchanged between the workers and they resumed. During the course of the project I would check in on the progress of the work. I noticed that they had installed two heads in the middle of paths and had run a PVC water line exactly where a fire pit was going to be installed. All of these items were clarified during the review meeting, but they didn't adhere to what was discussed. They advised me to move the location of the fire pit and all would be solve. I wasn't about to redesign my landscaping because they got lazy and want to cut a corner. I made them fix their errors to the design that we had agreed upon. When everything was finished they left. The work was completed in about 4 hours which included the time to fix their mistakes. About 2 months later I received a bill for $980, nearly double the original verbal quote. It turns out that they charged me for the time to fix the errors. Also, during construction, I learned that the one worker was late for the project because he overslept that morning after partying the night before. Apparently the foreman covered for him and the main office claims he was never late. Basically they were calling me a lier and said to "Pay up". The next spring (2010), I noticed that my drain tile wasn't draining like it normally should. I decided to snake it out to see if there was any blockage. The snake consistently got stuck in the same place. It just happened to be right where they were working. I decided to dig up the area and I was shocked at what I saw. While installing the new pipe they cut right through my 4 inch drain tile discharge pipe with their 1 inch irrigation pipe. In doing so, the drain tile discharge pipe filled with gravel and clogged. Upon seeing this I also probed the area by one of my underground downspouts and discovered the same thing. So even though we reviewed the project and identified where the pipe should go and not go, they rammed the pipe in as quickly as possible where they wanted. I ended up excavating a large chunk of the area to fix both problems. After informing the company of the issue I have not received a follow up. It shows you how professionally they handle their mistakes. Take the money and run.