Savocchi Glass Company, INC.

I've been putting this job off for a while: replacing ten seven-foot tall storm windows on the first floor of our 1891 house. I thought we'd never be able to afford the cost of removing the old storms and installing a new set. But my wife kept saying, "Just get an estimate." We did, and I was floored by how reasonable the estimate was. Once we got the estimate I drove out to their Glenview office, arriving unannounced, and Steve (I believe he's part owner and a member of the Savocchi family) took time out of his lunch break to answer my questions and show me samples of various storm/screen windows. He introduced me to Marcia in the office, who handles scheduling and communications. We set up an inspection date with Scott, one of several crew bosses, who came to our house armed with brochures and more samples. He answered all our questions and we set up a date to remove the old windows. It really did go this easily: everyone was very personable and there was quick, clear communication from the beginning. Savocchi removed our old windows, ordered new ones from Mon-Ray to fit our specifications, did the final tweaking in their shop, and installed them several weeks later when they were ready. We were absolutely amazed--and pleased--at how smooth the entire operation was, facilitated by Scott who did the initial measurements and was present during the removal and installation phases (this was a very big plus for us). I can't tell you how satisfied we are with our new storms windows, but more importantly than that how satisfied we were with the entire process. Thanks Steve, Marcia, and Scott for a job well done!

They voluntarily did a mock up of the glass table top, which made it much easier to see what the right proportions should be.

Came out the next day and repaired. Very responsive. Top quality work.

They are busy but mange to squeeze me in.

They are great. They've installed many windows for me in the past and this is our second or third door they've installed. They are nice, prompt, efficient and I recommend them highly.

He was prompt and did it when they said they would do it, looks fine

We called Savocchi Glass to come repair broken panes in a window original to our Victorian house. The window is made up of 32 little,panes of glass, each small pane is 4" x 4". Six of them were cracked. Our job was handled in a reasonable amount of time from when we called. The worker was polite, explained what he would do. He did a really nice job on the window panes. He also instructed us in how long to wait before painting over the putty to seal it, to allow it to properly dry and cure. We thought the price was a bit high, but we were happy with the work they did; if we had gone with someone cheaper, we might not have had as nice a result. I will definitely use this company again.

Beautifully in all ways. They have helped lover the heat coming in from the west summer sun and have completely eliminated the condensation and consequent dripping and pooling of condensate on the wood framing at the bottom of the each window which had resulted in wood rot and mildew.

Company is local and I like to support business in my community. Staffers are super friendly and response time was speedy. I think the cost, however, was a bit high given the time and expense it took to complete. They did a decent job but I think could have been a bit neater in the execution. I'll continue to use them but if a bigger job will definitely price out against others.

Repair went well, matched color, added some caulking to other panes. Has held up well for almost two years now.

One of the sash cords got hung up inside the sash after it was painted. They had to return, remove the window trim to get to it and fix it. Then I had to paint it again. The other two windows worked fine.

I would recommend Savocchi Glass Windows & Doors Inc. They did a terrific job. They were quite competitive. They did what they said when they said they will do it. The cost was exactly what they quoted. They were reliable and they came when they said they will come. They charged what they said they will charge.

Savocchi has been doing window work for us for years -- our house has an unusually large number of windows. We've always been pleased with their work, and this was no exception.

They sold me a good quality door with quality, professional installers. The price was also better than any other quotes received.

Took dimensions to store, selected style/product, ordered, and delivered/installed in my home. Kept informed by vendor of order status.

They did a great job. Not just the quality but in terms of their servicing stood out. They called back right away, pretty much had all of the answers to our questions. They had to come out and do a premeasure. The quality and servicing were good.

Transaction was very smooth. Al came out to the house, measured my front door, and provided an estimate. The storm door is expensive because it's arched at the top and there aren't a lot of manufacturers who make these. It also takes awhile, like 10 weeks, to come in. I knew all of that upfront, and the storm door was delivered and installed right on time, and at the cost I was quoted. It was a pleasure doing business with these guys.

The mirror refastening went well but we were unsatisfied with the replacement of the medicine cabinet and attached mirror. the alignment of the medicine cabinet was imperfect. They initially did not want to remove and re-align the medicine cabinet, but I called the owner of the company. He came to our house to look at the installation and said that he thought it was good. After I told him I was unhappy, he did have a workman come back to our house and re-aligned the cabinet to our satisfaction.

The entire window needs to be replaced and we will use them for that window as well as several others which need replacing. I believe their specialty is working with older homes and our house is over 100 years old. I will be calling them again.

Very helpful and responsive service for our window replacement. They had to make two windows in order to get it right, and they did a very good job.

They were prompt in coming out as agreed upon. The day they were to begin the work turned out to be very rainy and when I asked them to reschedule they agreed and returned on a new date that was convenient for all. The windows look very nice. They cleaned up well after they finished the work.

Our experience with Savocchi was very good. We had rec'd an estimate about a year ago but we were unable to complete the work at that time. I contacted Al via email early this summer; he got things moving very quickly. Measurements completed and the storms were ordered. They came in about 3-4 weeks earlier than expected. The installation was quick. Installers arrived on time and completed the work with no snags. The storms are really great. They are definitely more expensive than ordinary triple track storms but a much better product. They allow our stained glass windows to show through with no visual obstruction. The workings of the storms and screens - all self-storing - are of high quality. Very pleased with the product and the service.

The storm window arrived earlier than predicted and the installation was well-done. As promised, it is much more solid and significantly easier to manipulate than the one I had before. I know that I could have had a cheaper one installed, but feel that this one is a good investment ecologically and will last a long time. I was very happy with the product and the service provided. The owner of the company is very pleasant and good at explaining how products differ from one another. As mentioned in other reviews, the office staff didn't always call when I was told they would. There seems to be a bit of disorganization with the office component of the business, but I didn't find that that affected my very positive experience with the business.

It was great - they were efficient, came when they said they would, and did the job. I'm sorry I wasn't more prompt in my praise of them.

I have previously used Savocchi for replacement windows. An outstanding, family owned, local company that delivers over and above in regard to customer service as well as quality. Again, the work was done in an extremely high quality manner from start to finish.