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Renewal By Andersen

Windows

About us

The Renewal by Andersen of Chicago offers custom crafted, energy efficient replacement windows and doors for Chicagoland customers. Visit us at one of our Showrooms to view many of our replacement products, including double-hung windows, casement windows, gliding windows, bay or bow windows and a variety of entry and patio doors in both sliding door and French door styles. Or schedule an in-home or virtual consultation and we'll come to you. For a FREE consultation contact us at 1-866-801-4229. Renewal by Andersen offers a full-service replacement process, where you will get custom-built, energy-efficient windows and doors professionally installed for you. We'll send our Signature Service "A-Team" giving you the BEST home improvement experience you'll ever have!

Business highlights

30 years of trusted experience

Services we offer

Replacement Windows - Double Hung, Casements, Gliders, Awnings, Picture Windows, Specialty Windows, Bays, & Bows. Entry Doors & Patio Doors.

Services we don't offer

Skylights.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.7394 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
4%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.1
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 251-275 of 394 reviews

Mike D.
03/2022
5.0
doors
  + -1 more
They did an excellent job.
Description of Work: Door repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$7,000

Ron B.
07/2020
5.0
replacement windows, woodworking
  + 0 more
new windows
Description of Work: Luke and the Fox Crew did a great job. They are professional and polite. Very concerned with keeping the work area clean. They completed the job on time. Before leaving, Luke wanted to make sure that we were satisfied and that we understood how to operate the new windows. This was the second Andersen install project for us. Needless to say, we are very satisfied with the workmanship and quality of the windows.
Rating CategoryRating out of 5
Yes, I recommend this pro

LOU L.
08/2018
5.0
replacement windows
  + -1 more
great windows look and work well
Description of Work: replace 6 windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Tom C.
07/2017
5.0
replacement windows, woodworking
  + 0 more
All work was completed as expected
Description of Work: They replaced 17 double hung windows. Added matching sills to indoor trim. Matched indoor stain to existing oak woodwork

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Marvin P.
06/2017
4.0
replacement windows
  + -1 more
.
Description of Work: They came out an did a sales presentation around April 5, 2017.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


FRED R.
12/2006
5.0
replacement windows
  + -1 more
Sales rep was very pleasant and punctual. Estimate was given on the spot. Installation was done quickly and smoothly. Will hire them again even though they are expensive.
Description of Work: Replaced two very old double-hung windows in baby's room, where we wanted excellent insulation.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

John M.
10/2006
5.0
replacement windows, doors
  + 0 more
They did most of the work in one day. The follow up from the salesperson, Annette was fantastic. She even stopped by afterwards to take a look.
Description of Work: Replaced five windows, including a large non-standard size window and sliding glass doors.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

JO ANN R.
10/2006
5.0
replacement windows
  + -1 more
They did very nice work. I was working with the bungalo assn. in Chicago and they needed an additional estimate which they did provide. However, because of the time frame the estimate did go up from the original which I expected.
Description of Work: They replaced 7 windows in my home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KENT T.
08/2006
5.0
replacement windows
  + -1 more
Great experience from start to finish. The rep came on time to give us the estimate. She worked with us to get us what we wanted. The installers came when promised and they completed our very large job in one day. This was important to me because I had to take time off of work while they're there. I wanted someone who would start early and work until they're done. They laid down plastic sheeting on all carpets and put drop cloths on the beds and furniture. They vacuumed when they were done and they left the house cleaner than when they arrived! The windows look great! They seem to be airtight but the real test will come this winter. Renewal isn't the cheapest brand you'll find, but I think it's worth the extra money. We had Renewal on our prior house and we were very happy with those windows also.
Description of Work: We had 10 very large casement windows replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,800

CARRIE S.
07/2006
2.0
replacement windows
  + -1 more
Kim from Anderson was very thorough, polite, and seemed knowledgeable in her initial presentation. We started off on the right foot. But follow-through has been horrendous. After receiving a much-delayed estimate, I had trouble connecting with her to explain it. It did not address the primary windows we wanted done, which required a second opinion. I waited. I called again, reminding her to send out a technician (this finally happened another 2+ weeks later) to double check some of her recommendations. He did not agree with about 90% of what she promised (we have leaded glass we want to save, a rotted picture window, some uniquely sized basement windows, etc.). Again I contacted her to ask that they get on the same page with what could be offered, and resubmit a new quote. We STILL have not received it. So all in all, I have initiated all the work, received one estimate that does not match their recommendations, and have not heard back from her. They lost us.
Description of Work: Presentation given. Estimate received. No work done.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


PAMELA F.
05/2006
5.0
replacement windows
  + -1 more
I love my new window! It is absolutely beautiful! Everyone we dealt with was very friendly and professional. The workers did an excellent job. They made sure they cleaned up their mess and that we were happy with the work.
Description of Work: Replaced an existing casement window with a sliding window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,400

MARK N.
04/2006
5.0
replacement windows
  + -1 more
Very pleased with the product, installation and service. One window was not the correct size, so had to re-order. As the installers are independent contractors, the service varies. And communication between the office and contractors seems limited. When a contractor came to replace the last window, was not aware of the work left undone noted by the first contractor.
Description of Work: Replacement of 6 ''glider'' and two double casement windows in a 1965 built house. Rep. visited, made initial measurements and price quote. Tech. person came later to make exact measurements. Installation was earlier than the 8-10 weeks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

DALE B.
03/2006
4.0
replacement windows
  + -1 more
I have a mixed opinion about this company. They recently performed work to correct problems with windows installed 3 1/2 years ago. I believe the latest work was quite good, and the ratings are based on that. However, they had been out at least twice before after we complained about drafts. At one time we even had ice on the inside of one window. We called them again this winter after getting fed up with drafty windows and cold rooms. By coincidence the service manager inspected them. He quickly agreed there were significant problems and sent an entire crew instead of the usual single technician. I'm happy the company lived up to their warranty obligations, but wonder why it took so many visits to correct such major problems - this time they completely reinstalled 3 of 8 windows. I would recommend the product, but make sure you are very attentive to the quality of installation. From our experience, however, they will stand behind their product and get it right (eventually).
Description of Work: Warranty service on previously installed windows.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

ALAN F.
02/2006
5.0
replacement windows
  + -1 more
Other than price, everything was excellent. Quality of both the product and workmanship was excellent. Workers showed up on time, finished on time, and cleaned up appropriately.
Description of Work: Replaced old windows in my house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

LINDA R.
12/2005
2.0
replacement windows
  + -1 more
I called and spoke with the sales manager. Visited the showroom to view there product. I was given an appointment for salesperson to come to the house and provide an estimate. I was not happy with the knowledge of the product the salesperson had. She gave me a primary quote. I asked her to research energy efficiency on the companies choices of windows, as this was my greatest concern. This information was never provide nor was a final quote.
Description of Work: The work was never done, because a complete quote was never received.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


KATHLEEN R.
10/2005
5.0
replacement windows
  + -1 more
FANTASTIC EXPERIENCE. SALES REP WAS KNOWLEDGEABLE, INCLUDING PERSONALLY TAKING ME TO VIEW COMPETITORS' PRODUCTS TO SHOW ME WHAT WAS AVAILABLE & THE DIFFERENCES BETWEEN PRODUCTS & MANUFACTURERS. INSTALL CREW WERE TRUE 'OLD WORLD' CRAFTSMEN IN SKILLS AND IN APPROACH TO WORK. THEY SHOWED UP ON TIME, DID THEIR JOB AND CLEANED UP DAILY. THE TRIM WORK IS SUPERB. THIS PRODUCT IS PRICEY, BUT WORTH THE EXPENSE. I WOULD RECOMMEND THIS PRODUCT AND THIS COMPANY WITHOUT HESITATION.
Description of Work: TOTAL WINDOW & PATIO DOOR REPLACEMENT, INCLUDING NEW FRAMES AND INTERIOR TRIM. ALSO INSTALLATION OF COPPER DRIP PANS ON DORMER WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

KATRINE & STEVE K.
10/2005
5.0
replacement windows
  + -1 more
FRANK CONFIRMED OUR APPOINTMENT AND ARRIVED ON TIME. HE WAS VERY PLEASANT AND PROFESSIONAL IN HIS PRESENTATION AND DID NOT ENGAGE IN ANY HIGH-PRESSURE TACTICS. AS HE MEASURED FOR THE ESTIMATE, HE MADE SEVERAL SUGGESTIONS OF WAYS TO KEEP THE COST DOWN. THE PRODUCT SEEMS TO BE GOOD, BUT WE CHOSE NOT TO USE THEM BECAUSE THE ESTIMATE CAME IN MUCH HIGHER THAN TWO OTHER COMPANIES WITH SIMILAR QUALITY.
Description of Work: THE COMPANY REPRESENTATIVE CAME TO GIVE US AN ESTIMATE ($38,000) FOR REPLACING ALL THE WINDOWS IN OUR HOME.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


GLORY B.
07/2005
5.0
replacement windows
  + -1 more
ANDERSEN REPLACED TWO SLIDING WINDOWS IN A BEDROOM WITH 2 CUSTOM MADE DOUBLE HUNG WINDOWS. THEY ARE VERY NICE WINDOWS, NO MORE STORM WINDOWS. THE SALESMAN, TONY, WAS READILY AVAILABLE TO ANSWER QUESTIONS.
Description of Work: INSTALLED A NEW, CUSTOM-MADE DOUBLE-HUNG WINDOW.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,142

TOM N.
07/2005
5.0
doors
  + -1 more
THEY DID A GOOD JOB, AND THEY FOLLOWED UP QUICKLY ON SOME MINOR ''FIXES,'' NO QUESTIONS ASKED.
Description of Work: I HAD 2 SETS OF PATIO DOORS REPLACED IN AUGUST OF 2004.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

ERIC AND LAURA P.
04/2005
5.0
replacement windows
  + -1 more
RECEIVED AN ESTIMATE FOR REPLACING OUR OLD WOOD WINDOWS. THE SALESMAN WAS PROFESSIONAL AND KNOWLEDGEABLE. PRICE WAS ALMOST DOUBLE WHAT WE WERE QUOTED FOR VINYL REPLACEMENT WINDOWS, SO ULTIMATELY WE DECIDED WHILE IT WAS AN EXCELLENT PRODUCT AND COMPANY, WE DIDN'T PERCEIVE IT AS DOUBLE THE VALUE OF THE OTHER WINDOWS WE WERE CONSIDERING.
Description of Work: RECEIVED AN ESTIMATE FOR 20 RENEWAL REPLACEMENT WINDOWS.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,500

CAROL P.
08/2004
5.0
doors
  + -1 more
ONCE AGAIN RENEWAL BY ANDERSEN COMES THROUGH WITH A GREAT CREW AND A STELLAR JOB PERFORMANCE. THE TWO MAN CREW WAS NEAT AND CONSIDERATE, COVERED ALL WALKWAYS AND WORK AREA CARPETS WITH DROP CLOTHS. IN REPLACING THE DOOR, THEY MADE THE NECESSARY MODIFICATIONS TO MEET THE SPECIFICATIONS REQUIRED OF THIS PARTICULAR INSTALLATION. FINISHED JOB WAS AT OR ABOVE EXPECTATION. THIS IS THE SECOND TIME WE HAVE USED THIS COMPANY, AND WE WILL CONTINUE TO CALL ON THEM BECAUSE OF THEIR SUPERIOR PRODUCTS, WORKMANSHIP, AND PROFESSIONALISM. VERY ATTENTIVE TO CUSTOMER REQUESTS AND CONCERNS. HIGHLY RECOMMENDED.
Description of Work: REMOVED AN OLD DOOR THAT OPENED FROM THE KITCHEN ONTO A DECK. REPLACED WITH A NEW DOOR AND THRESHOLD, TRIMMED OUT BRICK MOLDING WITH ALUMINUM COIL, AND REPLACED INTERIOR MOLDING WITH NEW WOOD MOLDING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL P.
07/2004
5.0
replacement windows
  + -1 more
REPLACED 11 WINDOWS, INCLUDING 3 VERY LARGE WINDOWS, WITH NEW SLIDING WINDOWS. WORK WAS DONE IN LESS THAN A DAY. THE CREW WAS PROFESSIONAL, ORGANIZED, NEAT, AND EVEN USED SHOE COVERS WHEN ON THE CARPETING. WORKMANSHIP ON WINDOWS WAS OUTSTANDING. THEY PRESERVED ALL MOLDING AND WERE VERY ATTENTIVE TO DETAIL. I AM HIRING THEM AGAIN FOR ADDITIONAL WORK. I HIGHLY RECOMMENDED. PRODUCT PERFORMS BEAUTIFULLY WINTER AND SUMMER, AND IS MUCH SUPERIOR TO THE PELLA CASEMENTS ELSEWHERE IN MY HOME.
Description of Work: REPLACED 11 OLDER WINDOWS WITH NEW WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

PAT J.
03/2004
5.0
replacement windows
  + -1 more
TERRIFIC SERVICE AND RESPONSIVENESS. GREAT FOLLOW-UP ON WARRANTY CLAIMS.
Description of Work: ALL WINDOWS WERE REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

NANCY M.
01/2003
5.0
replacement windows
  + -1 more
THUS FAR, OUR ONLY DISSATISFACTION IS THAT SOME OF THE WINDOW GRIDS (OR MULLIONS) WERE CUT A BIT SHORT. HOWEVER, A REPRESENTATIVE IS DUE TO COME OUT TODAY TO REVIEW THE JOB, AND I''VE BEEN ASSURED THAT THEY WILL REPLACE THESE MULLIONS TO OUR SATISFACTION.
Description of Work: WE HAD A TOTAL OF 11 DOUBLE-SASH WINDOWS THROUGHOUT OUR HOME REPLACED WITH WOOD-INTERIOR, COMPOSITE EXTERIOR WINDOWS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

KELLY O.
08/2002
5.0
replacement windows
  + -1 more
IT IS EXPENSIVE, BUT THEY ARE IN AND OUT OF THERE AND THEY CLEAN UP AFTER THEMSELVES. THE SALESMAN EVEN STOPPED BY AN HOUR AFTER THE WINDOW WAS INSTALLED TO MAKE SURE THAT WE WERE HAPPY WITH IT! OUR SALESMAN WAS JASON GREENE AND WE HIGHLY RECOMMEND HIM AND THIS COMPANY! WE WOULD DEFINITELY USE THEM AGAIN AND WILL USE THEM WHEN WE REPLACE OUR OTHER WINDOWS.
Description of Work: INSTALLED ONE PICTURE WINDOW .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000


Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows

FAQ

Renewal By Andersen is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 6:00 PM

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

Renewal By Andersen accepts the following forms of payment: Check,MasterCard,Visa
Yes, Renewal By Andersen offers free project estimates.
Yes, Renewal By Andersen offers eco-friendly accreditations.
No, Renewal By Andersen does not offer a senior discount.
No, Renewal By Andersen does not offer emergency services.
Yes, Renewal By Andersen offers warranties.
Renewal By Andersen offers the following services: Replacement Windows - Double Hung, Casements, Gliders, Awnings, Picture Windows, Specialty Windows, Bays, & Bows. Entry Doors & Patio Doors.
Skylights.

Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM