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Renewal By Andersen

Windows

About us

The Renewal by Andersen of Chicago offers custom crafted, energy efficient replacement windows and doors for Chicagoland customers. Visit us at one of our Showrooms to view many of our replacement products, including double-hung windows, casement windows, gliding windows, bay or bow windows and a variety of entry and patio doors in both sliding door and French door styles. Or schedule an in-home or virtual consultation and we'll come to you. For a FREE consultation contact us at 1-866-801-4229. Renewal by Andersen offers a full-service replacement process, where you will get custom-built, energy-efficient windows and doors professionally installed for you. We'll send our Signature Service "A-Team" giving you the BEST home improvement experience you'll ever have!

Business highlights

30 years of trusted experience

Services we offer

Replacement Windows - Double Hung, Casements, Gliders, Awnings, Picture Windows, Specialty Windows, Bays, & Bows. Entry Doors & Patio Doors.

Services we don't offer

Skylights.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.7394 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
4%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.1
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 201-225 of 394 reviews

KATHRYN B.
09/2009
5.0
replacement windows
  + -1 more
We're very pleased with the products and services provided by Anderson. We had 4 windows installed a year ago and just went back for 6 more windows. We hope to be able to afford to add new windows every year until they are all replaced. Good people to work with. Excellent installation, excellent product. The high quality window and expert installation make the higher price more palatable. What a difference the new windows make! The rooms feel much tighter and so much quieter.
Description of Work: Installation of 6 oversized double hung windows with oak interior

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Mark M.
08/2009
5.0
replacement windows
  + -1 more
I delayed this report to see how windows would settle, hold up, provide energy savings, etc. Two years after install there have been no issues, and significant energy savings. The craftmanship on the casement extraction, and on the frame and sill repairs, was conscientious and top-notch. Andersen uses regular subcontractors. Our crew, primarily Peter and Paul, were excellent. Good installers are everything in a window replacement job, and Andersen sent us a great crew. There was one issue during the install, and management showed up promptly to address it. From initial visit to final follow-up, Andersen lived up to its reputation.
Description of Work: Replaced 15 casement and double-hung windows with 13 double-hung and one picture window. Casements were 55 years old and extraction was difficult. Some repair to frames and sills was needed in our addition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Karin H.
08/2009
5.0
replacement windows
  + -1 more
Awesome! The crew worked really hard, very attentive to customer needs; and to details. Kept work area clean, defiantly seemed like they took pride in their work. Defiantly an expensive projective probably more expensive than other companies, but I don't mind paying extra for great service and a great product.
Description of Work: 12 windows. Two small basement windows; 7 double hungs, and one picture window, which is two double hungs (cottage style) and a solid window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

CAROLYN B.
08/2009
5.0
replacement windows
  + -1 more
The original salesperson wasn't in town so Brian Thirion was great to work with without being too pushy. I wasn't ready for weeks and wanted to keep within a budget so we kept negotiating until I found my price. They also make a very large double-hung window that can be opened. Most others offer a picture window only in that size The windows were measured twice and done earlier than promised Martin and his crew arrived early and covered everything. They had several crews working and one would remove old storm windows, one would take out the old window, put in the new, square, caulk, remove film...until they were done...more than ten hours later. They cleaned up beautifully and the windows are beautiful and they are so quiet.
Description of Work: I had fifteen large double- hung wood (pine/ Fibrex)and vinyl window inserts in a 130 year old house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Renewal By Andersen
Thank you so much for your response and feedback. We value what our customers have to say, and I appreciated your sample suggestion. All my best, and enjoy your new windows! Warm regards, Pam Kemp General Manager

Jennifer S.
06/2009
5.0
replacement windows
  + -1 more
The experience was overall very good. There were a couple of hiccups along the way but the folks at Andersen were very responsive and were up front with us about everything. When one of the windows broke during shipping the called to let us know and scheduled another date to come and install that window. There have been a couple of repairs that have needed to take place since the installation and they ahve been very responsive. They call back promptely and come out very quickly to fix the window at no charge. We have been very pleased.
Description of Work: Andersen replaced 12 double-hung windows in our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Margaret P.
06/2009
4.0
replacement windows
  + -1 more
I had arranged an in-home estimate for 5PM on a weeknight. I confirmed the appointment via e-mail a day or two before. At about 5:20PM, the consultant had not arrived or called. I called the main phone number and was told they would call the consultant. About 20 minutes later I called again and was told they were unable to contact the consultant. I asked to reschedule, and they did. Around 6PM a consultant called me to say she had been assigned to my project at the last minute due to a family emergency with the original consultant (the one the main office couldn't find). She thought the appointment was for 6PM and was calling to say she was running late. She was very apologetic about the mix up. She offered an additional $200 discount if I ended up ordering from Anderson. On the rescheduled date, a third consultant arrived on time. He seemed very knowledgeable. After taking measurements, he gave me an estimate for their wood/vinyl composite windows. It was for 13 windows and around $11K, including the $200 missed appointment discount and an $80 per window discount . I had gotten other estimates for vinyl windows for about half that. This product did seem a lot sturdier though. Still, the price was just too high for the amount of money I might save on heating/cooling and any value it might add to my home in the future.
Description of Work: Estimate for window replacement

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro

Rick N.
05/2009
5.0
replacement windows
  + -1 more
Their workers were prompt and professional. They stayed with the estimate they initially gave me and didn't overcharge. Their crew was sufficient and clean. They were able to get the job done in a timely manner.
Description of Work: We hired Renewal By Andersen to install some windows. They were even able to come back and fix something that another contractor broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Geri B.
05/2009
5.0
replacement windows
  + -1 more
It went great. It took them two and a half days to complete the job. We noticed the difference the new windows made this past winter as our house was very warm and not drafty at all. We are very satisfied with the product and the services provided.
Description of Work: They replaced 21 windows in our house

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Richard R G.
05/2009
5.0
replacement windows
  + -1 more
The work done was fantastic. One of the good things about them is that they make custom windows and they can fit whatever opening you have. They installers were fantastic. I had one window in the back which was actually three individual windows put together and they custom built one single window that was over 8 foot wide for that opening. This company is really wonderful. I don?t think the installers work directly for the company but they are good. They took care of everything and the house was clean when they got out of here. I let them cut some trims in the garage and they cleaned the whole garage for me. Everything really worked out well. It was a two phased project; they did one phase in the winter and the other in the warm weather and regardless of the season nothing went wrong. They only negative thing for me is that they are expensive but the quality of their work is worth the money spent.
Description of Work: They put in some new windows for my entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38,000

JOHN C.
05/2009
5.0
replacement windows
  + -1 more
Very well! We had several estimates for aluminum-clad windows but were not comfortable with wood rot issues when the seals break down, so we were impressed with the resin-and-wood dust structure offered by Anderson. The estimation, measurement, installation of 9 windows last fall, and cleanup were perfect. Two workmen returned this spring to install 3 last windows that we had delayed for some other potential work. The windows are great - easy to operate and to clean, tight against noise and wind and cold, and good looking.
Description of Work: Estimated, provided, and installed 11 large double-hung and 1 large casement replacement windows, of Anderson's proprietary resin-wood blend with maple wood interiors, on 2nd and 3rd stories of our 1894 house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,400

ann C.
04/2009
5.0
replacement windows
  + -1 more
Pleased with the sales presentation. Information thorough. The measuring technician ended up coming out twice because I couldn't decide how many inches I wanted to increase the side of one of my windows. I had initially decided on the two windows, but after I received a flyer from Anderson about the availability of an "employee discount," I called and was quoted a lower price from the original bid for the front door. So I said OK. They also took off a little more for the windows I was already having installed. I know that Anderson rates top of the line in everything but price on Angie's list. Their willingness to make it more affordable for me was great! The installers were terrific. They got to work right away but stopped and waited patiently while I looked for one of my cats who was scared by the noise. The front door was tricky to install because my floor wasn't completely level, so they spent some extra time covering a gap in the floor. They were already finished when I noticed the problem, but they took their time and did a very neat and careful job with the finishing touches. I'm very pleased.
Description of Work: I had a new front door installed. Also a bow window. Also a double hung window that required making a bigger opening.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,700

Aimee B.
02/2009
5.0
replacement windows
  + -1 more
They came in here and replaced 23+ windows. It improved the winter condition of our house. They were terrific. They were very professional. From the sales rep to the traction crew, they were really great.
Description of Work: They replaced 23+ windows in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Mike L.
12/2008
5.0
replacement windows
  + -1 more
They offered the wood case windows that we were looking for.
Description of Work: They replaced the front room window with a bay and replaced 4 basement windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Tom P.
12/2008
5.0
replacement windows
  + -1 more
They did an absolutely phenomenal job. It is very expensive, but you get what you pay for. It was very top quality. The sales rep was wonderful. We went to a showroom and looked at the product before we made up our mind, which was very helpful as well. They gave us coupons that were good toward the purchase. They do not bicker with their price. The workmen did a great job installing. We couldn't be happier! It seems like it is going to really help our energy bill, and our house is a lot quieter than before. We don't even hear the cars go by. My wife said that it makes it feel more secure. It is just wonderful! They started 2 weeks earlier than they originally said they would. They cleaned up great. They put tarps down on the tile floor and a plastic coating over the carpet. One gentleman even took his shoes off when he came in the house.
Description of Work: They replaced all of my windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

KATHRYN B.
10/2008
5.0
replacement windows
  + -1 more
Sales person came about to our house. Measured all our windows. Presented a model of the replacement window. Gave us an estimate. We decided to go for it because of the high quality window, workmanship and installation. The installation was smooth and easy. They cleaned up well, nice work, tight corners, professional, and were on time. The windows are wonderful, we're very happy with them. They are all we expected and more. I just wish we could afford to do all our windows right now, but we'll get there eventually.
Description of Work: Replaced 4 oversized 100-year-old double-hung windows with oak trim interior.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

DIANE B.
09/2008
5.0
replacement windows
  + -1 more
I suspect the saleswoman sold us more than we really needed and the price seemed very high, however the quality of the windows and installation were great. The work crew really knew their stuff. They also worked quickly and cleaned up thoroughly.
Description of Work: Replaced all the casement windows in our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$18,000

Deborah C.
09/2008
5.0
replacement windows, doors
  + 0 more
The product quality was excellent, but the key was the installation. Their crews were meticulous, and the end result was superb. The sales person was excellent, then they sent a person to measure and inspect the whole job, and that person took well over an hour. Our confidence in their professionalism was very high and they delivered. We made a service call on a squeak, and the follow-up was impressive. This is a case in which we felt paying the higher prices was well worth it.
Description of Work: We replaced three sliding doors and the living room window. One sliding door required the opening to be enlarged by about a foot in width, including a new header. We had a bay window installed in the front, which was a complicated process. We had three companies provide quotes; one from a hardware store and another company offering vinyl products. Both of those prices were significantly less, under $10,000. The Renewal by Andersen products were top-line, and are wood. These doors and windows are critical to us because of energy and comfort, as well as aesthetics. So, we looked at all offers very closely, and in the end, "bit the bullet" on the higher price. We are very glad we did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Cliff G.
09/2008
4.0
replacement windows
  + -1 more
The sales person was very good and was willing to negotiate a slightly better price than first offered, but I should note we were getting windows with a lot of "extras." The contract process was clean and fair. The workmen were clean and friendly. My single complaint was the windows they were replacing were double hung windows, which means they had a "hollow" area to each side of the window where the "counter weight" was located. It is pretty important to fill these voids as they are a significant part of the energy savings realized when replacing windows. Anyway, I was on-site when they were doing the work and watched carefully as they "quickly sprayed" foam into these hollow areas. I assume they figured I had no idea what they were doing, but immediately called them on it. They suggested there was no other way to spray the foam into the gap other than the small opening left from the double hung window's pulley, and they started putting the windows in. I made them stop, I grabbed my drill, made several holes, and suggested they spray the foam through there. They said they would fill them. As it turns out, I got a phone call... talked for maybe 30 minutes and returned to see how it was going. All the windows were suddenly in. I asked if they filled the gaps with foam and they claimed they did; however, about a year later when I had someone doing some trim work next to one of the windows that was replaced, he noted that I should fill the gap for better insulation... yes the one noted above - as I guessed, they had not done it. Anyway, my assumption is it wasn't done anywhere. This note aside, they did an excellent job in every other way and I'm very pleased with the windows.
Description of Work: Replaced 8 (very old) double hung windows in my home. 6 of these were double hung windows and 2 were very large picture windows.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

JOYCE W.
09/2008
5.0
replacement windows
  + -1 more
Anderson has a showroom which I visited. I was able to see the window style and talk to a rep regarding the kind of window needed. An appointment was made for a rep to come by the house and provide an estimate. The rep was prompt and professional and gave the preliminary estimate outlining those things that might make it different. This estimate was similar to that provided at the showroom. I received a coupon at the showroom which gave me a $200 discount and it was accepted by the rep. Another appointment was made by the final estimator who fine-tuned the measurement of the window and confirmed whether there was anything unusual. Though I was told it might take 4-5 weeks to have the window, it was ready in about 2-3 weeks. Installation proceeded without problems and took approximately 4 hours, as projected.
Description of Work: Replaced a kitchen casement window approximately 4 ft wide.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

FRED R.
09/2008
5.0
replacement windows
  + -1 more
This is perhaps the best home improvement company we have dealt with in the area for any kind of work. People are pleasant, knowledgeable, punctual, and responsive. Quality of the installation work and of the windows themselves is absolutely great. I would never look elsewhere for replacement windows. They're not inexpensive, but you really get what you pay for here.
Description of Work: They replaced four large, very old double-hung windows in our 100-year old house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

KATHERINE P.
09/2008
5.0
replacement windows
  + -1 more
This company is professional. They came when they were scheduled to and the work was done when stated. The workers were clean and they cleaned up after they were finished. They also recommended a person to do the staining of the windows which turned out to be a good person to use. The windows look fine and beautiful. We did change the order of a couple of windows that did not get changed on the invoice, but the company was accommodating in correcting the problem.
Description of Work: I ordered approximately 30 windows to be replaced by this company. They also installed these windows. They were very thorough in the measuring of the windows as they did it three times, even right before they installed them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

JOYCE S.
09/2008
5.0
replacement windows
  + -1 more
There was a little misunderstanding who signed me up so I got in touch with the office. They got everything straightened out and had no problem at all! They made it a good experience.
Description of Work: Installed a new window in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Linda B.
08/2008
5.0
replacement windows
  + -1 more
They were the only ones that could do the job. I am extremely happy with their work. They are a little hard to get a hold of but do return the calls.
Description of Work: They replaced all the windows in my house and our casement windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

PAULINE P & DAVID G S.
08/2008
5.0
replacement windows
  + -1 more
The window rep came and looked at the windows and provided an estimate. She explained what will happen should we decided to contract the work through them and when it will start. She explained that benefits of their company vs other companies and guarantee for the quality of their work. Everything happened exactly as scheduled. They were punctual, professional and courteous every step of the way. Work was performed in about 3 hours and everything was cleaned up including vacuuming the rooms and sweeping the outside front and back areas. Drop clothes were placed on the floors and steps. The installers provided an inservice to educate us about the opening and closing windows for cleaning and a packet was given with a large green label with the service number emblazoned on it. Overall I am extremely pleased with them. The total cost is the discounted price. The project was completed sooner than the original 6 weeks stated in the estimate.
Description of Work: Replaced 4 windows 2 with cracked panes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

elizabeth L.
08/2008
5.0
replacement windows
  + -1 more
The estimating process was terrific once we exchanged about 10 phone calls with reps. Scheduling seems to be handled by a national call center, so it took a while to get one another on the phone to make an appt. But, once Tiana came to my house (a little early and called first), she was extremely knowledgeable about the windows. We opted to not go with Andersen because these windows are leaps and bounds better in quality than the windows currently in our home. To have 3 windows different would be very strange when we go to sell in a few years.
Description of Work: Tiana came to our home and estimated the cost of replacing 5 windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro


Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows

FAQ

Renewal By Andersen is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 6:00 PM

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

Renewal By Andersen accepts the following forms of payment: Check,MasterCard,Visa
Yes, Renewal By Andersen offers free project estimates.
Yes, Renewal By Andersen offers eco-friendly accreditations.
No, Renewal By Andersen does not offer a senior discount.
No, Renewal By Andersen does not offer emergency services.
Yes, Renewal By Andersen offers warranties.
Renewal By Andersen offers the following services: Replacement Windows - Double Hung, Casements, Gliders, Awnings, Picture Windows, Specialty Windows, Bays, & Bows. Entry Doors & Patio Doors.
Skylights.

Service hours

Sunday:
10:00 AM - 6:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM