Responsiveness and punctuality was very unprofessional.
Description of Work: Spoke to Angelo on the phone and explained work involved. He then wanted to come over and give an estimate. However, he failed to arrive the first time we set a date and time. He then called again, and we set another time. He failed to arrive the second time.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
CAROL T.
01/2006
3.0
ceramic tile
+ -1 more
Beautiful craftsmanship, tile was expertly installed. Would recommend with three reservations: 1. Difficulty estimating -- over estimated floor tile by 1/2 crate, underestimated bath tile, forgot to include back wall of fireplace. 2. Get WRITTEN, DETAILED estimate. Was rushed on latter part of job and gave a phone estimate. Final invoice differed from original phone quote. Tried to pass on weekend work costs in "revised" estimate. 3. Workers do a quality job but cannot speak/read English. Major problem when directions for sealer application were incorrectly followed. Had to hire tile restorer to correct sealer mis-application. Angelo would accept no responsibility even when presented with technical application instructions from manufacturer. Angelo's craftmen do a superb job with installation. However, Angelo's "Old World" testosterone-charged personality can be challenging.
Description of Work: Laid floor throughout home including two bathrooms, fireplace, patio and all living areas.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$24,000
Naree P.
11/2005
1.0
marble & granite
+ -1 more
NEVER RETURNED MY PHONE CALL.
Description of Work: NEVER RETURNED MY PHONE CALL.
Rating Category
Rating out of 5
responsiveness
1.0
AMY K.
05/2005
5.0
marble & granite
+ -1 more
THIS WAS A TOUGH JOB TO BEGIN WITH BECAUSE NO ONE WANTED TO CUT INTO THE EXISTING MARBLE. ANGELO SENT HIS CO-WORKER AND THE PROJECT WAS COMPLETED WITH EASE AND LOOKS GREAT.
Description of Work: CUT GRANITE OUT OF STOVE TOP AREA TO MAKE ROOM FOR A NEW STOVE TOP.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
RICHARD D.
04/2005
5.0
ceramic tile
+ -1 more
GREAT SERVICE, GREAT PRICE.
Description of Work: RE-GROUTED A SHOWER AND A TUB.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
EDWARD P.
03/2005
1.0
ceramic tile
+ -1 more
THEY DID AN ESTIMATE AND NEVER RETURNED MY PHONE CALLS.
Description of Work: CAME OUT FOR ESTIMATE
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
HEATHER P.
10/2004
1.0
ceramic tile
+ -1 more
HE CAME OUT TO LOOK AT THE JOB, BUT NEVER GAVE ME AN ESTIMATE. AFTER I CALLED, HE APOLOGIZED, BUT STILL NEVER FOLLOWED THROUGH.
Description of Work: I CALLED HIM FOR SOME TILE WORK IN MY BATHROOM.
Rating Category
Rating out of 5
responsiveness
1.0
Daniel F.
09/2004
3.0
ceramic tile
+ -1 more
THE OWNER CAME OUT TO LOOK AT THE ROOM WE NEEDED TILE INSTALLED IN. HE MEASURED AND GAVE US A VERBAL PRICE, WHICH WAS IN THE BALLPARK OF WHAT WE EXPECTED TO PAY, AND SAID HE WOULD FAX THE PROPOSAL TO US. WE NEVER RECEIVED IT AND NEVER HEARD BACK FROM HIM.
Description of Work: WE ASKED FOR A QUOTE FOR TILE INSTALLATION.
Rating Category
Rating out of 5
value
3.0
responsiveness
2.0
punctuality
3.0
ELIZABETH P.
07/2004
5.0
ceramic tile
+ -1 more
ANGELO WAS AS GOOD AS HIS WORD AND THOUGHT OF THINGS I HAD NOT (MAKING SURE THE PITCH OF THE TILE DRAINED RAIN WATER FROM THE BALCONY AND SEALING THE TILE AND GROUT TO PREVENT WATER FROM GETTING IN UNDERNEATH). HE WAS GOOD AT COMMUNICATING AND DID EXACTLY WHAT HE SAID HE WOULD DO AT THE TIME HE SAID HE WOULD DO IT. I WISH I HAD MORE WORK FOR HIM! HIS ESTIMATE WAS IN LINE WITH OTHERS I HAD RECEIVED, BUT HE WAS THE ONLY ONE TO CALL BACK OR SHOW UP.
Description of Work: THEY TILED A BALCONY ON A HIGH-RISE APARTMENT (ABOUT 60 SQ. FT).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
JOSEPH C.
01/2004
1.0
ceramic tile
+ -1 more
WASTED MY TIME, WASTED HIS TIME. I WOULD NEVER HIRE THIS PERSON TO DO ANYTHING!
Description of Work: I HAD ANGELO COME OUT TO GIVE ME A QUOTE FOR TILING MY BATHROOM. HE TOOK MEASUREMENTS AND THEN NEVER GOT BACK TO ME WITH A QUOTE. WHEN I CALLED TO REQUEST THE ESTIMATE HE SAID HE WOULD HAVE IT TO ME BY THE END OF THE DAY. NEVER HAPPENED. I HAD TWO FOLLOW UP CALLS WITH NO RESULT.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
DR SUSAN L.
01/2004
5.0
ceramic tile
+ -1 more
HE LEVELED OUT FLOOR BEFORE HE BEGAN. HE WAS VERY NEAT IN TAKING UP THE VERY OLD FLOORING AND WAS CAREFUL NOT TO DAMAGE MY NEWLY PAINTED WALLS. HIS CREW WAS VERY EXPERIENCED ALTHOUGH IT WAS HARD TO COMMUNICATE WITH THEM DUE TO THEM NOT SPEAKING ENGLISH. JOB WAS COMPLETED ON TIME AS PROMISED. DID AN EXCEPTIONAL JOB.
Description of Work: LAID NEW PORCELAIN TILE AND REMOVED ALL OLD PORCELAIN TILE AS NEEDED (500 SQ FEET).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
DAWN H.
12/2003
5.0
ceramic tile
+ -1 more
unknown
Description of Work: TEAR OUT OF EXISTING FLOOR AND WALL TILE. PREP AND INSTALLATION OF NEW TILES- 4X4 TILES ON THE FLOOR OFFSET WITH A MIX OF 4 X 4'S, 4 X 8'S AND A MOSAIC PATTERN ON THE WALLS. THEY DID A VERY NICE CLEAN JOB AND PERFORMED THE JOB IN A TIGHT TIME FRAME.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
HOLLY M.
02/2003
5.0
marble & granite
+ -1 more
ESTIMATE APPOINTMENT WAS IMMEDIATE. WORK WAS DONE QUICKLY, EFFICIENTLY AND BEST OF ALL, IT WAS BEAUTIFUL! ANGELO HAS THE EXPERIENCE TO HELP DESIGN A COMPLICATED TILE OR MARBLE INSTALLATION.
Description of Work: HELPED DESIGN AND INSTALL TWO CERAMIC TILE SHOWER ENCLOSURES AND ONE COMPLETE MARBLE BATH.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
HOLLY M.
02/2003
5.0
ceramic tile
+ -1 more
ESTIMATE APPOINTMENT WAS IMMEDIATE. WORK WAS DONE QUICKLY, EFFICIENTLY AND BEST OF ALL, IT WAS BEAUTIFUL! ANGELO HAS THE EXPERIENCE TO HELP DESIGN A COMPLICATED TILE OR MARBLE INSTALLATION.
Description of Work: HELPED DESIGN AND INSTALL TWO CERAMIC TILE SHOWER ENCLOSURES AND ONE COMPLETE MARBLE BATH.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
JAN & STEVE D.
02/2002
5.0
marble & granite
+ -1 more
ONE OF THE FEW COMPANIES THAT DID EXACTLY WHAT WE ASKED FOR AND WHAT THEY PROMISED.
Description of Work: TILE INSTALLATION. BATHROOM WALLS AND FLOOR ON BASEMENT LEVEL(2 BEDROOMS, KITCHEN, AND LIVING ROOMS)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
JAN & STEVE D.
02/2002
5.0
ceramic tile
+ -1 more
ONE OF THE FEW COMPANIES THAT DID EXACTLY WHAT WE ASKED FOR AND WHAT THEY PROMISED
Description of Work: TILE INSTALLATION. BATHROOM WALLS AND FLOOR ON BASEMENT LEVEL(2 BEDROOMS, KITCHEN, AND LIVING ROOMS)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Marble and Granite
FAQ
ANGELO'S MARBLE & GRANITE INSTALLATION is currently rated 4.4 overall out of 5.
Monday: 7:00 AM - 7:00 AM
Tuesday: 7:00 AM - 7:00 AM
Wednesday: 7:00 AM - 7:00 AM
Thursday: 7:00 AM - 7:00 AM
Friday: 7:00 AM - 7:00 AM
Saturday: 7:00 AM - 7:00 AM
ANGELO'S MARBLE & GRANITE INSTALLATION accepts the following forms of payment: Check