Town Fence Company

Poor responsiveness, lack of customer service. Owner only responds when negative factual reviews are posted. Would not do business with them again.

Loved how our fence turned out, 2 years later and there has been no issues, holding up great!

Adam and the team were great communicating and did a really nice job on our fence. Super competitive price and they were able to get the job done about 3 weeks before he quoted me. They also quoted it as a 2 day project and were done in one. HIGHLY recommend!

Adam was professional and his crew was quick. They were able to customize our gate on-site with input from us. I would recommend using them for fence projects.

Town Fence was responsive, friendly and competitively priced. Several of our neighbors have commented on how nice our new cedar fence looks. Give them a try; you won't be disappointed!

Responsive, high-quality work. Very happy with this company. Nice people, too.

I was 110% satisfied with town fence. The owner came out himself quoted me had a brilliant suggestion that I didn t think about . The work was done in a timely matter. It turned out absolutely beautiful I highly recommend town fence and I would give them 10 stars. I have already had neighbors stop by to ask me for the phone number to town fence stating that the work was gorgeous. I would 100% used town fence again for any of my fencing needs.

We were very happy with the whole process beginning to end. We couldn t be happier with our new fence!

Quick, easy. To the piont.done..I like that

Town Fence recently completed a replacement fence project for four adjoining neighbors' yards. Our new cedar fences are beautiful and sturdy (metal posts passed the "test" two days after completion when we had storms with wind gust over 60 MPH!). Adam always quickly responded to all of our questions or any concerns throughout the project. He and his crew were very professional and friendly and easy to work with. Each of the (four) homeowners is satisfied and very happy with their new fence. Quality workmanship! Great price and Customer Service!

I contacted Town Fence Co. to get a quote to repair my wood fence. Adam came out when promised, and was very thorough inspecting the entire fence. I was unable to be home until late afternoon of the day that the Repairs were scheduled, and Adam told me that I wouldn't need to be there. I came home late that afternoon and was very surprised to find that no repairs had been made and a crew was nowhere to be found. I texted Adam to find out what happened and was told the crew was on their way. I was skeptical that the work would be done that day, and concerned that the job would be rushed and the quality would suffer. To my surprise the work was easily completed and with a few minor exceptions the quality was there. I would use Town Fence Co. Again:

I d give 10 stars if I could. We d been looking for a professional fence solution for years. Adam came in, provided a great suggestion at a fair price and was able to complete the work on a tight timeframe. The fence is beautiful! I can not recommend Town Fence Co. enough.

I was very pleased with this company. Adam helped me decide the best way to solve a fence problem and had his workers there the same day to do the work. I would recommend Town Fence for anyone with a fencing need. Betty B. Palatine, Illinois

Had to have my fence replaced. Adam, from Town Fence came at the scheduled time. I liked that. My only need for a fence is to keep my dogs secure. A max gap under the fence of 2 was discussed and agreed upon. A dog on the scent of a rabbit can dig under a large gap in a fence in no time. The installed fence ended up have 8+gaps in some places. Not good at all. Their first solution was to spread the loose dirt and clay from the fence post holes into the gaps. Not acceptable. That dirt would wash away with the spring rains. Second solution: install an extra board across the bottom. I was assured only 2 gaps would remain. However, much larger gaps still remain. Adams suggestion was to add more boards to the bottom. If the fence had been installed per my request, no boards at all would have been needed. BTW, the extra boards started splitting within 2 weeks. Adam does not think I should leave any negative comments because he installed the extra boards at his own cost. Again, if they had done what I asked for, then no extra boards would be needed. Adam offered to lower the fence, but told me panels would then be at different angles. He made a wave action with his hand to indicate what the final look would be. Who wants that? I did not insist on the fence being to the ground, but instead asked for it to be installed with a gap no more than 2". Other issues: *All of the old fence posts stumps still have not been removed after multiple requests to have them done. Some were removed. Others were left. *Had to have them come back twice to remove all of the debris that I paid to have hauled away. *Left my driveway a muddy mess. No cleanup. *If you want a gate handle, then be sure to ask. I was sent an email by Adam saying /Ã we do not usually install a gate handle/ *A portion of my neighbors fence had to be removed. The crew place against his house. Nails against vinyl siding. My neighbor was not happy. I saw a puncture in the siding. I gave him Town Fence info in case he wants to pursue it. *The communication could be a lot better. I waited for them several times and it was a no show. Only heard they were not coming by contacting Adam. * I've also found that Town Fence destroyed my raised garden bed. It wasn't touching the fence, so I'm not sure why they took a sledge hammer to it. *I'm finding that the old fence post stumps were not leveled to the ground. I asked repeatedly that this be done. They came back and did level two, but not all. *Adam did not once say he was sorry that the fence was not installed as I requested. I regret hiring Town Fence. The fence cost me a lot of money and they installed it the way they wanted, not the way I needed it to be, and the way that was agreed to by Adam. Now, I have to find other solutions to close the gaps under my fence and keep my dogs safe. If you do not care about what kind of fence you get, then maybe you will like Town Fence. But, if you want your fence installed the way you asked for it, then I would suggest staying clear of this company. Sure wish I had.

This is a great company to work with. They were prompt, professional and affordable! The owner, Adam, worked with us to determine what our best options would be and gave us seperate quotes for each aspect of our project needs. The installers were great and the finished product looks amazing. We not only have a fully repaired and reinforced fence, but a beatiful new custom designed gate as well. We highly recommend Town Fence Company.

Town Fence, installed a new chain link fence with privacy slats. It was easy and a pleasure to work with Them. Adam returned my request for an estimate right away and came out and explained everything and gave me a fare price. He was really great about keeping in touch all along the way about permits and scheduling. The installation itself went great the installers were polite, friendly, and professional. Very pleased with everything. I highly recommend them and would use them again. Oh! I am still waiting for the other fence companies to call me back.

Good value for the work but they are poor at communicating with the customer.

Had a small project to replace my gate. Adam called within 24 hours and came out to quote the job which I accepted. It took about a month to fabricate the gate and Roberto let me know availability. I was pleasantly surprised that Town Fence didn't cash my check until the gate was delivered.

I met with Adam Randinelli from Town Fence, as well as several other contractors. But Adam was by far the most responsive to my questions. He was also very helpful in problem-solving regarding our 2 Newfoundlands in terms of keeping the fence intact despite their jumping on it and/or trying to dig under it. (He suggested steel posts that are covered with cedar!) Although all of the estimates came in within $100 of each other (though the others didn't offer steel posts), there was no question which company we would choose to go with. And we couldn't be happier that we did. It is perfect and much bettervthan we had even hoped for!!  We are so pleased with how it turned out.  It's really beautiful workmanship built onsite, not with pre-made panels, and made with very thick (3/4" ?) cedar. The men showed up on time, worked diligently, and were very friendly. We just couldn'tbe more satisfied!! (and it smells so good too)!  Thank you so much! Nancy N.

I just had a wood privacy fence installed. Work was very professional and fence turned out beautiful! I used a picture of a fence I liked as reference and they made it exactly like the picture. I would highly recommend Adam and Roberto. Very good value.