DeSitter Flooring

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

DeSitter Flooring is a true award winning, third generation / family owned, full service flooring company serving the Chicagoland area for over 100 years. DeSitter strives to bring a 5-Star experience with every project that includes free professional consultations / estimates that include both the finest materials and installation services for homeowners, contractors and commercial spaces. DeSitter use their own vetted-certified installation crews managed by our field supervisors to help ensure your project is completed smoothly and on time to your utmost satisfaction. We provide a Lifetime Installation Guarantee for Carpet and a 2 Year Installation Warranty on any Hard Surface Flooring. DeSitter has two beautiful, newly remodeled showrooms with a wide array of flooring products to choose from . Showroom Locations: 1 North Kensington Ave LaGrange, IL and 444 Roosevelt Rd Glen Ellyn, IL 60137. In addition, DeSitter also provides a 630-517-2697 1 Timber Ct Bolingbrook IL 60440 630-771-1420. DeSitter is one of the few flooring companies in Chicago that has successfully operated for over 100+ years since 1920. This truly award winning, third generation -family owned flooring company provides the finest quality flooring material and installation service for both residential homeowners and commercial businesses throughout Chicagoland. Today, Louis' vision is carried on by his two grandsons and third generation co-owners, Tom Cunningham and Steve DeSitter. Cost is determined by the job. Financing available. DeSitter provides a wider variety of top quality carpet, hardwood (unfinished & prefinished), luxury vinyl, and custom area rugs / stair runners. We also offer hardwood refinishing service.

Business highlights

104 years of trusted experience
Family Owned & Operated

Services we offer

Residential & Commercial Flooring Design, Materials & Installation for Carpet, Hardwood (Prefinished & Unfinished), Laminate & Luxury Vinyl Plank Flooring, Custom Area Rugs & Stair Runners. We also offer hardwood refinishing services.

Services we don't offer

Repair Work, Ceramic Tile & Stone, Labor Installation Only

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.7147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
2%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 126-147 of 147 reviews

Richard M.
01/2017
5.0
carpet installation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

BARRY S.
10/2016
5.0
marble & granite
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle S.
09/2016
5.0
carpet installation, hardwood floor
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

BARRY S.
07/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lillian V.
06/2015
1.0
carpet installation
  + -1 more
unknown
Description of Work: I left 2 messages and they never returned my call.
Rating CategoryRating out of 5

Robert F.
03/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Marilyn P.
03/2015
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: I had a new rug installed in the master bedroom. The salesperson was very helpful in helping me choose the best rug for the room. Installers did a great job and cleaned up very nicely. They even helped move the heavy furniture back into the room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,632

IRENE G.
01/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: Installed wood floors in dining room, living room, hall, bedroom. Very professional, excellent workmanship. I would definitely use them again and recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tina K.
12/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: They replaced our entire office flooring. It looks beautiful. Very happy with DeSitter. I have also used them for my home. Would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann L.
12/2014
5.0
carpet installation, hardwood floor
  + 0 more
unknown
Description of Work: Installed carpet in a bedroom. They were professional and prompt. Would definitely us them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sandra K.
07/2014
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: I ordered a stair runner and matching area rug from DeSitter. They offered all of the same brands as their competitors and their prices were about the same. The installation was perfect! I am so happy with the results. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Caryn R.
06/2014
4.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


Response from DeSitter Flooring
This review doesn't make sense. We had a (member name) at this address employed with us in the past but there was no purchase from us documented in our system. I don't know how to respond based on these matters. If you like to discuss or clarify this matter please contact us soon.

Caryn R.
06/2014
4.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Dennis M.
06/2014
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: We went to their store and arranged for them to measure our third floor and give us a price for removal & hauling away existing carpeting and installing a specific carpet we had selected. They were very responsive and understood that they were one of three carpet dealers who would be giving us a quote for the same carpet installation. They came out a day or two later and promptly gave us a quote. However, their price was higher than we received from Olsen Rug, so we did not buy the carpet from them.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Jeffrey F.
03/2014
5.0
carpet installation, flooring contractor
  + 0 more
It went well.
Description of Work: I bought some carpeting from DeSitter Flooring some years ago. It was like a 12x12 piece of carpeting that I put in my basement.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Larry & Anita P.
03/2014
5.0
carpet installation
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Elizabeth D.
09/2013
4.0
ceramic tile
  + -1 more
unknown
Description of Work: We ordered some marble tile from them. They had a good selection. They were nice but expensive, so we didn't have them install the product.
Rating CategoryRating out of 5
Yes, I recommend this pro

David B.
09/2013
5.0
carpet installation
  + -1 more
unknown
Description of Work: They installed carpeting. I never had any problems with them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy F.
04/2013
5.0
carpet installation, flooring contractor
  + 0 more
Very well!
Description of Work: Moving of existing furniture to tear up old carpet and laying down of new carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Nicholas M.
01/2012
5.0
flooring contractor
  + -1 more
unknown
Description of Work: We had DeSitter in LaGrange install berber carpet in our newly remodeled 2nd floor (stairs, hall, loft area, 2 bedrooms). The price was fair and they installed a few days after we paid the deposit. There was some initial confusion on the stairs, but a call to the office cleared things up. The sales guy was up front about the fact that seams can be visible, despite their best efforts. Also, they warned us that there may be paint touch ups necessary. My only complaint is that a few touchups were needed on the wall moreso than the baseboards. They must have rubbed against the walls when bringing the carpet upstairs. This was very minor, & as I said earlier, they warned us ahead of time. We would definitely use them again. Really happy with the final result, installation & price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID & KATHLEEN A.
08/2005
3.0
carpet installation
  + -1 more
WE SPENT SEVERAL HOURS LOOKING AT SAMPLES AND TALKING TO THE SALESMAN. THEIR SHOWROOM SELECTION WAS NOT VERY LARGE AND THEIR PRICES SEEMED HIGHER THAN OTHER COMPANIES WE VISITED. WHEN WE ASKED FOR A QUOTE ON A CARPET THAT WE HAD FOUND AT ANOTHER COMPANY'S SHOWROOM, THE SALESMAN SAID THAT HE COULD GET IT FOR US AND SAID THAT HE WOULD CALL US WITH A QUOTE. WE NEVER HEARD FROM HIM.
Description of Work: WE VISITED THE SHOWROOM THREE TIMES TO LOOK AT SAMPLES OF WALL-TO-WALL CARPETING.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0


LAURA M.
01/2003
5.0
carpet installation
  + -1 more
THEY DID A GREAT JOB, LOOKS GREAT! I HAD USED THEM PRIOR TO THIS TO INSTALL CARPET IN MY FAMILY ROOM. SEVERAL MONTHS LATER, WE DISCOVERED A PROBLEM WITH THE CARPET, AND THEY CAME OUT AND INSTALLED COMPLETELY NEW CARPET FOR FREE. NO HASSLES. GREAT CUSTOMER SERVICE AND NICE PEOPLE TO WORK WITH.
Description of Work: THEY INSTALLED A CARPET RUNNER IN OUR HALL GOING UP THE STAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Contact information

444 Roosevelt Rd, Glen Ellyn, IL 60137

http://www.desitterflooring.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 7:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
9:30 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Marble and Granite,
Carpet Cleaning

FAQ

DeSitter Flooring is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 7:00 PM

Tuesday: 9:30 AM - 6:00 PM

Wednesday: 9:30 AM - 6:00 PM

Thursday: 9:30 AM - 6:00 PM

Friday: 9:30 AM - 5:00 PM

Saturday: 9:30 AM - 4:00 PM

DeSitter Flooring accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, DeSitter Flooring offers free project estimates.
Yes, DeSitter Flooring offers eco-friendly accreditations.
No, DeSitter Flooring does not offer a senior discount.
No, DeSitter Flooring does not offer emergency services.
Yes, DeSitter Flooring offers warranties.
DeSitter Flooring offers the following services: Residential & Commercial Flooring Design, Materials & Installation for Carpet, Hardwood (Prefinished & Unfinished), Laminate & Luxury Vinyl Plank Flooring, Custom Area Rugs & Stair Runners. We also offer hardwood refinishing services.
Repair Work, Ceramic Tile & Stone, Labor Installation Only

Contact information

444 Roosevelt Rd, Glen Ellyn, IL 60137

http://www.desitterflooring.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 7:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
9:30 AM - 4:00 PM