G & R Heating and Air, LLC

Great customer service!

Service was quick & efficient, but scheduled time was delayed without a follow-up phone call to inform us.

Not so sure how long it will last. I will know for sure next year. It is not a low cost service. I hope the quality will last.

Service was outstanding our A/C went out on July 2 and Jay our technician was out the following day by noon. He did a quick diagnosis and was able to fix the problem efficiently. Jay did a great job of letting us know when he would be to our house and was right on time.

Went to HomeAdvisor at 5PMish. Only one business came up for broken A/C. I was contacted right away. I agreed to pay extra for the repair to be done that night. I was told to expect the repairman between 6:30 - 8:30. I received a no show and no call. After calling and waiting more and calling a few more times the repairman was dispatched and finally arrived shortly after 10PM. The repairman Pat did a wonderful job. I just wish I wasn't given the inaccurate information on the phone.

Service was great. Our A/C broke the day before the 4th of July. I called at almost the close of business on July 3 and the technician (Rob) was at our house the next morning. He recommended an efficient repair and did a system check before he left.

The repair tech (Jay, I believe) called and said he could come earlier which was perfect as I had somewhere to go later. He showed up when he said he would, inspected the unit inside and then went outside to see if he could determine what the issue was. This was on a Sunday in the middle of the day in some of the most oppressive heat in recent memory. He diagnosed the problem and had it repaired in less than 10 minutes. He explained fully what was needed and quoted cost before proceeding. Ver professional and efficient.

Quick, courteous and friendly

Excellent customer service, kept me informed on technician status and arrival time. Technician gave great feedback , price quote and explained necessary problems to be corrected.

The repair person called to let me know they were running behind, which I thought was great and allowed me to run errands and not waste my time waiting for them. He inspected the AC and told me I need to replace the system due to age. Asked for an estimate to replace the AC and furnace. The estimate was very high but the inspection fee seemed reasonable. I hired another company to install the AC and furnace

Company was very good up front to confirm appointment and contact me about techs arrival but then the tech showed up 1 hour and 15 minutes after scheduled arrival without another call to follow up with me!

repair person was timely and efficient

I would have given a 5 on the value for the money. They were out the same day which was 96° at the time, and you cannot beat the excellent customer service!

Amazingly easy appointment to set up on a Sunday, emergency A/C situation, which I was extremely grateful for. Rob showed up earlier than expected and was able to fix my unit in about 15 minutes! Very professional and friendly.

Very pleasant.

Good job-met all expections

Jay was very prompt. He was knowledgeable and gave me 2 options to fix my a/c. I went with the first option to try to fix the part instead of replacing it. I went with that option and the only reason I gave a 4.5 was because we won't know until it gets hot out if it will resolve the problem. I give him a 5 for honesty that it might not work. I appreciate him giving us the choice.

It was a routine A/C check up. Everything went fine.

Arrived promptly and did the job

They were fast and very nice, the technician was very nice and listened to our concerns. He serviced our old units and they are both working great

C&R showed up on time, communicated repair needs for our AC unit and fixed it for a reasonable price.