G & R Heating and Air, LLC

really nice guys!

Awesome customer service and excellent work performed. Only company that would respond on the Friday going into Labor Day Weekend and fix AC with Temps over 90. Rob, our repair person was simply the best I have worked with in years. Rob correctly assessed the issues and presented a repair plan. Unfortunately it required a part not readily available do to the Holiday weekend. G&R offered to get the parts supply company to open on the Holiday Weekend at a cost but still get us the part. If not for them we would have been in our house all weekend in over 90 degree temps. Rob got the part on Saturday and was out to complete the repair as promised. No problems since. I highly recommend G&R for HVAC repairs. Their customer service is fantastic. Great company, great service. Rob was the best HVAC person I have worked with in 20 years. Don't call anyone else.

Office and field staff easy to deal with. Knowledgeable, A little pricy.

Very capable and nice technician. He predicted the problem (outdoor AC) and was spot on. He fixed it with a new capacitor in minutes. He also removed a surprise mouse nest from last winter. We will call again.

Excellent customer service, timely scheduling, problem analyzed and resolved within 30 - 45 minutes. But, a little expensive.

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I had an excellent experience and very happy with the service. I will be using them again!

Very professional; great service; quickly repaired and replaced my thermostat and my AC was up and running again.

Tec was early for appointment, took care of the problem rite away. Very professional showed me what was wrong replaced the part and had me chilling again. Great job!!!!

They responded quickly and handled the job well.

Found G&R on HomeAdvisor for an air conditioner repair while I was not onsite. They arrived within 90 minutes of my first call...kept in close communication with me and fixed the problem immediately. Was so happy with the technician and service we signed up for a maintenance program! Highly recommend!

They were very professional, prompt and explained everything. I am quite satisfied!

First, Pat the technician was excellent. He went above and beyond to try to help me. Now, the reason for my rating. When I hired G&R I explicitly stated I had a blocked air duct-as in no air coming through it, nothing. What I needed was a camera to see the exact reason for the issue. Pat did not have a camera. He tried very hard to assist me, but $285 later all I had was a hole in my wall (which I allowed) and more questions than answers. Doesn't someone at G&R read the reason for the call before wasting everyone's time and money?

Highly recommended!

Great customer service, friendly tech, repaired AC quickly!

On time service.

Fair price, quick service, friendly. Highly recommend.

Good experience

Responded immediately, came out right away, finished the job quickly. Did not try to upsell.

Sene me a text message with a picture of the tech coming to my home. Friendly, smart and knowledgeable.

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Texts and e-mails letting you know when they were coming were great to get. My AC unit was working but not cooling when they got to my house. They stated it was the motor that was burned out. Ordered a new motor and came to put it in. The compressor blew out the new motor supposedly and now they stated I needed a whole new unit. Quoted me $7200 for a new unit for my condo which was outrageous. Received 2 more quotes from other vendors that were between $2700-$3000 cheaper. I am still waiting for my refund from what I had to put down to begin work. They also took my old motor and the replaced motor away so the other vendors couldn't verify if that was the actual issue. Buyer beware.