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Crown Exteriors Inc

Siding, Gutters, Doors,

About us

Crown Exteriors, Inc specializes in siding and exterior installation for existing homes and new construction. Projects are custom designed to home owner specifications. Continued communication with the customer is of high importance.

Business highlights

17 years of trusted experience

Services we offer

Vinyl, James Hardie Fiber Cement, cedar siding, soffit and fascia, gutters, shutters, installation & replacement window and door, wood trim replacement & custom aluminum wrapping.

Services we don't offer

Stucco, dryvit, brick & masonry work.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
10%
1
10%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-20 of 20 reviews

Frank V.
07/2021
5.0
replacement windows
  + -1 more
It went extremely well. I am very impressed with their workmanship. And reasonable price
Description of Work: Windows and sidings
Rating CategoryRating out of 5
Yes, I recommend this pro

Jenna Y.
09/2017
1.0
siding
  + -1 more
Called for an estimate for rotting wood moulding replacement. He provided great information and ideas on how to repair the areas I needed. I was told I'd receive my quote by the end of the week. I had to follow up twice. Received the quote and it was not itemized they way we discussed. Asked for an update, never got a response.
Description of Work: Called for an estimate to replace rotting wood molding. He provided great information and ideas on how to repair the areas I needed. I was told I'd receive my quote by the end of the week. I had to follow up twice. The estimate was not itemized the way we discussed. Called and emailed for a review, got a very vague email response so provided details on itemizing like we discussed, again. I never heard back.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
1.0

$2,000

Kim S.
01/2017
2.0
siding, replacement windows, doors
  + 1 more
Called for an estimate for siding and window replacement. Appointment was scheduled and then rescheduled by him. He was late for the appointment. He provided great information and ideas on how to repair the areas I needed. I was told I'd receive my quote by the end of the week. I never heard back from him at all.
Description of Work: Windows & door replacement and siding repair

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0


Response from Crown Exteriors Inc
Hi [Member Name Removed], We apologize for the delay in responding to your review! We are no longer an Angie's List member and did not receive an update that you had submitted a complaint. (And we are especially sorry for the delay after you didn't hear back from us in the first place!) We apologize for not submitting a quote and leaving you hanging -- that's not how we like to do business and we want to make it right. Should you still need a siding and window replacement, please know we would love to work with you. You can be sure we will get you the estimate on time and the work will be 100% guaranteed. Please email me directly at chad[at]crownexteriors.net. And again, I'm so sorry for the oversight on my part. Sincerely, Chad Poegel President Crown Exteriors

Susan R.
07/2016
2.0
gutter repair
  + -1 more
It didn't - still have not shown up or called to do the job or explain why they missed 3 appointments to install the gutters.
Description of Work: Never showed up to do the job - never called. I had to call and find out why they never showed up and make another appointment. They never kept any of the appointments or returned calls.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$250

Response from Crown Exteriors Inc
Dear [Member Name Removed], I apologize for the delay in responding to your post. We are no longer an Angie's List member and didn't get a notification that you had submitted a complaint. I am deeply sorry for your experience and understand your frustration -- we should have communicated with you better and you can be assured we will be using your feedback as a way to improve our service going forward. I know the gutters were installed on the day you posted this review and we were able to speak later that day but if you have any further feedback you want to share, please email me directly at chad[at]crownexteriors.net. I hope to hear from you and again, I'm so sorry for our oversight. Sincerely, Chad Poegel President Crown Exteriors

Jeffrey S.
07/2016
1.0
gutter repair, siding
  + 0 more
Crown Exteriors was not respectful of my time. I made an initial appointment for a Saturday for them to come out, as during the week I travel. But I had a change in my schedule so I called and changed the appointment to a Friday in order to be nice to them. The next day, they called back and cancelled for Friday and said they could no longer do Saturday either. They wanted to delay the meeting until the end of the following week. It was very unprofessional of Crown Exteriors to cancel and waste my time.
Description of Work: We had some siding, J channel, and gutter repair.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Crown Exteriors Inc
Dear [Member Name Removed], We are sorry for the delay in responding to your review. We are no longer an Angie's List member and did not receive an update that you had submitted a complaint. Thank you for sharing your frustration about your experience with scheduling an appointment -- we strive to provide excellent customer service and clearly this was a service "miss" on our part. Please know that we would like to repair our mistake (as well as your siding!) and would be happy to come out on a Saturday to accommodate your schedule if you still need a contractor. Please email me directly at chad[at]crownexteriors.net. Thanks, [Member Name Removed], and again, my apologies. Sincerely, Chad Poegel President Crown Exteriors

Susan T.
12/2015
5.0
siding
  + -1 more
We contacted numerous companies regarding fixing the damaged siding. If we could get someone to come out to look at the issue, we never heard back from again. Chad at Crowne came out when he said he would, gave us a quote the same day and ordered the necessary materials for the repair. He even informed us that our siding color was discontinued and ordered some extra boards. His crew came and did the repair as scheduled and were very courteous and efficient. We are very happy with the results and have already referred them to a friend. Would definitely contact them again.
Description of Work: Fixed incorrectly installed James Hardie siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$686

Patricia S.
11/2015
5.0
gutter repair
  + -1 more
.
Description of Work: Installed new gutters. Did a fantastic job. They look great. The most important thing is to see how they actually perform in a heavy rain. I had waterfalls over my windows with my old gutters. If they were installed properly that will no longer happen. The rain is on the way tomorrow so we will see. I will probably post an update.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Lisa L.
11/2015
5.0
gutter repair, siding
  + 0 more
Chad and the Crown Exteriors' crews had their work cut out for them. I came with a lot of questions and some former home improvement jobs that were left unfinished. Chad not only answered all of my questions I had written on my list, he also looked at the materials I already owned and let me know what I didn't need to purchase. There were two separate crews that worked on my house, a crew for the fascia and soffit and another for the gutters. Both did excellent work and in short time! They seamlessly incorporated a garage addition with missing gutters and gaps in the soffit, some tricky corners that were left open, and unfinished siding on a 3-season addition. As my neighbor said, my house "looks like a million bucks now." Everyone at Crown is friendly and responsive. I especially appreciated that with just the minor roof repair that I asked for, the roofer went around and covered up any formerly exposed nail heads so I wouldn't have shingle staining. I am pleased with the work they did, and would not hesitate to recommend them to a friend or family member.
Description of Work: Aluminum fascia & soffit installation, gutters and gutter-guard for whole house, roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,593

Harold F.
11/2015
5.0
gutter repair, siding
  + 0 more
Friendly people,wonderful service
Description of Work: House siding damage, complete siding of garage including structure damage, gutter guards

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Laurie T.
09/2015
5.0
siding
  + -1 more
Great job.
Description of Work: Replaced missing fascia on the side of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

tim M.
08/2015
5.0
gutter repair, siding
  + 0 more
They showed up when it was scheduled and finished just in time for beating the winter weather. They fixed problems that the roofer missed without charging extra. No complaints.
Description of Work: Installed vinyl siding, gutters, downspouts, and wrap on a new home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Kate R.
08/2014
5.0
gutter repair, siding
  + 0 more
WE are currently determining our final budget, but do hope to be able to secure their services as soon as we are ready.
Description of Work: We were seeking a roofing, gutter and siding quote for our older home. The representative came out and was extremely knowledgeable. We received a very thorough and reasonable quote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31,050

Susie G.
07/2014
5.0
siding
  + -1 more
Our bay window was not installed properly by the former home owner and therefore it was sagging. We called Chad at Crown Exteriors to assess the problem. We were not installing new windows so Chad had to come up with a solution that saved the current windows while properly reinforcing the windows. John from Chad's crew came out and did an excellent job! John's a hard worker, great attention to detail, and always kept us notified if he ran into any problems. Nothing major came up, but a few small issues did and John recommended a solution that would make it right. Chad runs an honest business and employs great workers. My husband and I highly recommend Crown Exteriors. They are honest, hard working, and their finished product is fantastic.
Description of Work: Fixed our bay window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jennifer M.
05/2014
5.0
siding
  + -1 more
During some heavy winter storms this year, the siding on one side of our home was blown completely off... and every time the wind picked up more and more panels were pulling away. I called and spoke with Jennifer and though she said that Chad was out of the office, she went above and beyond to make sure that someone was out to the house as quickly as possible to get the siding back up so we could avoid further damage to the home. She followed up with me to confirm that they came out and that we were happy with the work done. Further, she has been incredibly helpful and patient with making payment arrangements and is always pleasant to work with. This is the 2nd time I've had Chad and Crown Exteriors out to the house and both times I have been impressed with the work done, the guys doing the work are always courteous and professional. Everyone I have been in contact with at Crown Exteriors has genuinely cared about our needs and that we are 100% satisfied with the work done. I would highly recommend them to my friends and family.
Description of Work: Fixed siding that had blown off during high winds and snow storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susie G.
03/2014
5.0
siding, gutter cleaning, gutter repair
  + 1 more
Chad came to our house and was super friendly and easy to talk to. He listened to our concerns and gave us some options in order to fix the siding and trim around the doors. He even went out of his way to look at the entire outside of the home to see if he saw anything else that needed attention. Other than some loose nails on the siding all else looked good. He told us about gutter guards which his company provided, and since we were looking to get our gutters cleaned anyway, we had Chad do the work. The day of, Chad's employee came and fixed the siding and trim and cleaned the gutters and installed the gutter guards. Everything went well and we are very happy with the service. We will definitely use Crown Exteriors again in the future.
Description of Work: Fixed siding and trim around garage door and patio door, and cleaned gutters and down spots and installed gutter guards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Barbara P.
07/2013
5.0
siding
  + -1 more
The owner is a very good person to work with. He deal with us very professionally and did follow up. He's always prompt with meeting with us initially. His workers did a very good job. It's a little more entailed than what they thought. We had a pretty good follow up with him. They had to come back to put some stuff. They did good on that too. I like owner. I think he is a good person. They did what they said they were going to do. I'd give them A's. I think I would consider them again.
Description of Work: We had Crown Exteriors replace the siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Michael W.
03/2013
5.0
siding
  + -1 more
Chad fixed the siding on our house that had come loose due to the harsh winds we had last year. He took the time to repair the siding and made additional recommendations.
Description of Work: One of the pieces of siding on our house had blown off and another had come loose and was hanging.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

brian B.
08/2011
5.0
siding
  + -1 more
They were a sub contractor in a project we had done and we needed to have siding removed and new plywood and tyvek put up on aluminum siding house. Cant even see where they took siding off and was told by general contractor that this project has potential for some damage. They were polite and professional. I will definitely be using them again
Description of Work: They were a sub contractor in a project we had done and we needed to have siding removed and new plywood and tyvek put up on aluminum siding house. Cant even see where they took siding off and was told by general contractor that this project has potential for some damage. They were polite and professional. I will definitely be using them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Harold F.
06/2011
5.0
doors, siding
  + 0 more
Chad and his crew did a fantastic job. I couldn't be happier. I considered replacing the entire garage. There were holes from rotted wood around the foundation. They replaced the bad areas with new wood. Great job
Description of Work: I had my 21/2 car garage sided and trimmed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Harold F.
07/2009
5.0
doors
  + -1 more
We have an older home, so we knew the installation would not be easy. The two-man crew did a fantastic job. They cut and shimmed as needed and got both doors working perfectly. The men were polite, thorough (including vacuuming up afterward), and very professional.
Description of Work: We needed new front and storm doors installed. Crown picked up the two new doors at the supplier's, took out the old doors (and disposed of them), and installed the new doors, including locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    113 N. Genoa Street, Ste. D, Genoa, IL 60135

    http://crownexteriors.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Siding,
    Gutters,
    Doors,
    Windows,
    Gutter Cleaning,
    Roofing

    FAQ

    Crown Exteriors Inc is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Crown Exteriors Inc accepts the following forms of payment: Check
    Yes, Crown Exteriors Inc offers free project estimates.
    No, Crown Exteriors Inc does not offer eco-friendly accreditations.
    No, Crown Exteriors Inc does not offer a senior discount.
    No, Crown Exteriors Inc does not offer emergency services.
    Yes, Crown Exteriors Inc offers warranties.
    Crown Exteriors Inc offers the following services: Vinyl, James Hardie Fiber Cement, cedar siding, soffit and fascia, gutters, shutters, installation & replacement window and door, wood trim replacement & custom aluminum wrapping.
    Stucco, dryvit, brick & masonry work.

    Contact information

    113 N. Genoa Street, Ste. D, Genoa, IL 60135

    http://crownexteriors.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed