Jim was great to work with, very friendly, knew his stuff. I've been looking for a new plumber for years since my previous one retired. I haven't been comfortable with others in my area. I will definately call Loescher's again! Thanks folks! DBJr
Description of Work: repaired leaking bath faucet, replaced outside faucet in garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Henry A.
09/2020
5.0
heating & air conditioning/hvac
+ -1 more
Everything was great ! Tanner was exceptional. Highly recommend. Jay was very professional and gave us an excellent quote.
Description of Work: Furnace and air conditioner installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
gerald R.
09/2020
2.0
heating & air conditioning/hvac
+ -1 more
In two years time they came out approximately 2 to 3 times a month every winter to fix the same problem. Every time they said it was a different reason for the problem for the boiler to overfill. The water would come out of the radiators and on the 2nd floor the water would shoot out so forcefully it would hit the 10 foot ceilings. There was work done each time, but the problem was never fixed. After a year and a half I told them I didn't feel I should have to pay anymore, having already spent over $2000 and the problem was never fixed. Their last response to me, after being here 3 times in two weeks at the end of last winter, was that the problems were unrelated. Odd, the problem stayed the same for 2 years, but they say the problems were unrelated. Some of the things they did might have been needed, but the problem they were called out for was never fixed. I feel they didn't know what the problem was so continued "trying" to figure it out by process of elimination. For 2 years. At over $2000. I definitely DO NOT recommend them as I don't think I was charged fairly for a problem that was never fixed. A good analogy would be having your brakes go out and when you take it to the mechanic they fix the windshield wipers, give it a tune up, take out some dents, but do NOT fix the problem of the brakes. By the end of last winter I had spent close to $3000. DO NOT use these people.
Description of Work: Repair to a boiler overflowing.
Rating Category
Rating out of 5
Response from Loescher Heating & Air Conditioning
We have reviewed the service history for your account. We understand your frustration but your heating system is in need of replacement due to its age. We have listed what we completed below which in summary is all associated with aging pipes and sediment/rust in the system causing the components to stick/plug. Our first service call at in February of 2018, we found the sight glass needed to be replaced which was causing a leak in the system, replaced and refilled system. In December of 2018 we returned and found the fill valve was bad causing the boiler to overfill with water, we replaced the float valve, and recommend a rust inhibitor be added to the system. In February of 2019 the boiler was still overfilling, we found the fill line at the boiler was full of rust and debris, we removed piping to clean and replaced. A boiler cleaning agent was recommend to do at the end of the heating season. In March of 2019 we found the pressure siphon tube was plugged with rust and replaced this. October of 2019 we completed a tune and check and replaced the thermocouple for the burner. In January 2020, we found the water fill strainer was full of rust again causing fill issues, this was replaced. In May of 2020 we found the condensate return line was blocked with sediment, we cleaned this out and flushed the piping, returned to operation.
Anita H.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Lori H.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Awesome,on call arrived within an hour,diagnosed problem,even called another service person to make sure had right diagnosis(no extra cost),gave me cost for parts,labor,etc.parts came next morning,air fixed within 24 hours.Total bill was $5 more than quoted price.Both workers gave information to help run air more efficiently.
Description of Work: Central air not working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$405
Michelle M.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
They did an excellent job of installing our new furnace.
Description of Work: We had a new furnace installed. We took advantage of rebates.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donald H.
02/2016
5.0
air duct cleaning, heating & air conditioning/hvac, plumbing
+ 1 more
unknown
Description of Work: Service took from about 8:00 AM to 2:30 PM. Technician ran a vacuum hose with a spinning brush down all my heat registers from the main floor. He then used a larger brush in the heating ducts in the basement and cleaned my furnace. He also cleaned the cold air returns using CO2 gas. When he was finished, we had debris all over the house from the duct cleaning even though the furnace blower was off while the technician was working. My wife and I spent most of the next day cleaning and vacuuming up the debris that was dislodged from the piping. Never been done before...have lived in house for 42 years. | |We did not know what to expect going into the procedure. Wouldn't have made a difference but it would have been nice to know ahead of time that there would be significant clean-up following the service. We felt it should be done after 42 years.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$660
Kay D.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They take care of any maintenance or repair needs for our HVAC system.
Rating Category
Rating out of 5
Yes, I recommend this pro
Erin F.
11/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They did good work but I felt they were a little high in price and their communication was lacking.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$800
Pat B.
12/2014
5.0
air duct cleaning, heating & air conditioning/hvac, plumbing
+ 1 more
unknown
Description of Work: New furnace, water heater, and conversion from LP to natural gas. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael L.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
The installation we very good. We are very happy with our new Wood Burner it heats very good and we are ready for winter now!!!
Description of Work: Loescher installed a new wood burning stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
NANCY F.
10/2014
2.0
fireplaces, heating & air conditioning/hvac
+ 0 more
unknown
Description of Work: Did not fix our gas fireplace.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$150
Cathryn B.
08/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
Tom was our initial contact and salesman. He was great!! Nathan and Jay did the installation. They were much faster than I thought. They were very nice and did very good work. They did a great job of cleaning up after they were done. I would strongly recommend them all.
Description of Work: We converted from LP to Natural Gas. They installed a furnace, air conditioner, water heater, ran gas line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Nona V.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: New furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Douglas O.
03/2014
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Francette C.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
Installed Air Conditioner Unit and Furnace
Description of Work: I used Loescher Heating & Air Conditioning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Mallorie G.
11/2013
5.0
fireplaces, heating & air conditioning/hvac
+ 0 more
The delivery and install of the fireplace was very neat and efficient. The sales man was very insightful and caring in helping select what best fit my needs. I would highly recommend using Loescher, for not only fireplace installment, but also any of their other services. I have used them for years and never had any issues with their products or service!
Description of Work: The technician came out and installed my fireplace that I purchased from Loescher's.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
SEAN L.
10/2013
5.0
air duct cleaning, fireplaces, heating & air conditioning/hvac, water heater repair
+ 2 more
The salesman was very hands on and made sure everything went as smooth as possible. All items have been working properly and we are very happy with the new fireplace they installed.
Description of Work: installed new water heater, furnace and air conditioner. They also cleaned the duct work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
mark Y.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
I decided to have central air installed and after receiving an estimate for the furnace, I had Loescher complete both as my furnace was over 20 years old. I could not have asked for better service. I have used loescher in the past for repairs and they are honest and dependable.
Description of Work: replace furnace and add central air cost $4700
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Parry S.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
very well. technician was professional, thorough, prompt, and explained things very well.
Description of Work: checked electrical connections; replaced filter and water panel. cleaned flame sensor. checked burners. checked exhaust pipings. blew out p. trap. checked pressure hoses. found cracked collector box. cycle tested unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Michele J.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
The service technician showed up promptly and did a great job. He had to go back to the shop and build some of the parts for the duct work. He was pleasant, and proffessional. He answered all of my questions regarding the new unit. The removal of the old gas line was an extra and I was not charged for it. I was very happy with the work that was done and will definately use this company again. I would highly recommend them. The Loescher Heating and Air Conditioning that I used is out of Rock Falls, IL. Tim Morthland is the gentleman that I dealt with.
Description of Work: They removed my old furnace and replaced it with a new furnance, redid some duct work, and removed some old gas lines that were not in use.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,225
Carol J.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
This company was the subcontractor that originally installed the units when our house was built 16 years ago and we have continued using them since. They seem to do a good job, never have had a problem with their quality of work. The only issue I have is that Loescher used to be two different companies and when they did the original installation, there was some kind of issue with it, 16 years ago. We went with a different company because of it, but then Loescher and Bettner, our previous company, merged and I haven't had any issues with them since then. They come out when I need them to and every now and then they may be a little late, but it is to be expected with that line of work as you don't know how long a job will last. I will continue to use them.
Description of Work: Loescher Heating & Air Conditioning checked the thermostat, and cleaned the condensers.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ken R.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
They came out in the middle of winter and replaced a part. He had to leave and go pick up the part; then came back and put it on. The price was real reasonable. It is a bigger company but their service tech was a real nice guy. About two or three days later I thought I smelled gas again and they came right out. It turned out to be nothing but we have had real good experiences with them. They are very honest and courteous. I will use them again in the future.
Description of Work: I used Loescher Heating & Air Conditioning to put a new gas valve in my furnace.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Fireplaces,
Air Duct Cleaning,
Water Heaters,
Electrical
FAQ
Loescher Heating & Air Conditioning is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
Loescher Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Loescher Heating & Air Conditioning offers free project estimates.
Yes, Loescher Heating & Air Conditioning offers eco-friendly accreditations.
No, Loescher Heating & Air Conditioning does not offer a senior discount.
Yes, Loescher Heating & Air Conditioning offers emergency services.
Yes, Loescher Heating & Air Conditioning offers warranties.
Loescher Heating & Air Conditioning offers the following services: Plumbing, Drain Cleaning, Heating, Air Conditioning, Electrical, HVAC, Duct Cleaning, Sewer Line Inspection, Duct Inspection