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Jansen Heating, Air Conditioning & Electrical

Heating and Air Conditioning, Gas Logs, Chimney Caps,

About us

Additional DBA - Jansen Heating & Electric, Jansen Heating & Airconditioning.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

HVAC, electrical, home inspection, mold inspection & radon reduction.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
5.0
value
4.3
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Julie S.
02/2019
1.0
heating & air conditioning/hvac
  + -1 more
Serviceman was nice but when I called the office to complain the man was maniacal, SCREAMING at me. He certainly needs to learn how to treat customers along with some anger management sessions.
Description of Work: Replace a transformer that sells for 10.52 online and I was charged $239.00. $80. for a service call, no problem with that, but $159. for a 20 minute job with a $10.52 part. Ridiculous. I believe every business should make a profit but this is beyond ridiculous.

Rating CategoryRating out of 5
value
1.0

$239

Response from Jansen Heating, Air Conditioning & Electrical
Miss [Member Name Removed]'s complaint stemmed from her perception that she was overcharged on a service call, after making payment. I attempted to explain how our flat rate charge system works, and inform her of all the items that impact the overall price( inventory management, insurance, technician training, etc). . The flat rate system we use ensures every customer is billed the same for similar work, and ensures uniformity with our nine technicians. Jansen Heating works hard to maintain a high level of integrity and quality service. I was the person who fielded Miss [Member Name Removed] call, and it was handled in a low key, explanatory manner. It is unfortunate that she did not like my answer. Jeff Wagner, Jansen Heating.

Ryan A.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Awesome! Jeff made arrangements to come out after hours to give us a bid/quote. Did not expect that kind of service right from the start. Answered all of our questions, offered a suggestion for a room in our house that did not get much air flow, and sold us what we needed for our house--not a unit we did not need. From start to finish, very professional, quick installation, good price.
Description of Work: New installation of central air unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Just fine!
Description of Work: Our central air conditioner unit died late in the day. The next day we had a representative from Jansen at our house providing an estimate. The replacement unit was installed with in a week - with replacement coolant installed to keep our old unit running during that time. The service from Jansen was excellent and timely given the circumstances. Would highly recommend to others!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

CHRISTINE S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: put in a furnace. went very well

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

STACY K.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They performed an a/c check (preventive care).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Caleb K.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: new HVAC unit. Great service. Fair price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

John M.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
All service was performed efficiently and promptly. Very professional.
Description of Work: winter furnace check , clean and filter replacement. Very detailed and through cleaning of furnace and April Air humidifier and checked operation of thermostats, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

sarah K.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They serviced my furnace many time because I bought a furnace that was not working well. Once this furnace stopped working, I started dealing with them, and they have been great.
Description of Work: I used Jansen Heating & Airconditioning LLC to service my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale C.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
They did a very nice job. They installed a new air conditioning unit for us in the past. They were very efficient and effective. They had good recommendations for the unit. I have called them in the past for a service issue. They came promptly and fixed the problem. We had looked at other alternatives but picked these folks to take care of us. We have an annual contract with them and they just called to see when would be a convenient time to take care of that. They take the responsibility to call us and schedule that.
Description of Work: They did an annual inspection of our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    213 W Main, Freeport, IL 61032

    www.jansenhvac.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Gas Logs,
    Chimney Caps,
    Air Duct Cleaning,
    Water Filtration and Softening,
    Radon Detection & Reduction,
    Home inspection,
    Electrical

    FAQ

    Jansen Heating, Air Conditioning & Electrical is currently rated 4.6 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Jansen Heating, Air Conditioning & Electrical accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Jansen Heating, Air Conditioning & Electrical offers free project estimates.
    Yes, Jansen Heating, Air Conditioning & Electrical offers eco-friendly accreditations.
    No, Jansen Heating, Air Conditioning & Electrical does not offer a senior discount.
    Yes, Jansen Heating, Air Conditioning & Electrical offers emergency services.
    Yes, Jansen Heating, Air Conditioning & Electrical offers warranties.
    Jansen Heating, Air Conditioning & Electrical offers the following services: HVAC, electrical, home inspection, mold inspection & radon reduction.

    Contact information

    213 W Main, Freeport, IL 61032

    www.jansenhvac.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM