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A & H FLOORS

Carpet Sales and Installation, Hardwood Flooring Sales and Installation, Floor Cleaning and Waxing,

About us

We sell and install all types of flooring.

Business highlights

30 years of trusted experience

Services we offer

installation

Amenities

Free Estimates
Yes
Senior Discount

15%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-4 of 4 reviews

Sue M.
12/2013
1.0
carpet installation
  + -1 more
It was the worst experience I have ever had with an installer. My steps look terrible, and the carpet seams are coming apart. I have had someone come back four times and things are still not correct. There were holes left at the baseboard. I had two carpet inspectors come out and told me to have them come back and make repairs. Things are still not right and I have started using craft glue on some holes. I would never have anyone use this company. They should have replaced the whole carpet. I love the color and what I picked out, but they kept telling me it was the style of carpet and it could not be installed without holes. Really? A carpet that cannot be installed without holes????
Description of Work: Installed carpet in my upstairs rooms and steps.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

Sue M.
12/2013
1.0
carpet installation
  + -1 more
It was the worst experience ever. I still have holes in my carpet, the steps look terrible, and the seams are coming apart. I have been through a nightmare with this company. I have had two carpet inspectors look at the carpet and try to fix it. The company sent someone out three times and the seam just came apart again this week. It has been a terrible nightmare. I am at the point that I do not know what to do next. All I know is that I am afraid to run the vacuum on any seam.
Description of Work: Installed carpet upstairs and steps

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

Response from A & H FLOORS
Sue, we are very sorry for the challenges you are having. We would like to request a formal independent inspector from Mohawk to inspect the workmanship for errors. This will help us determine the next course of action for you. Again, we apologize you are experiencing issues. Please contact us at ahmobileflooring@gmail.com about this matter.

Alan C.
11/2013
5.0
carpet installation, hardwood floor
  + 0 more
The owner, sales people, and installers all were very professional and courteous. Heads-up for customers having new vinyl laid: If new plywood underlayment is involved, be ready for much powdery wood dust. This is not a hit on A&H: They advised us up front of the unavoidable dust; however, we forgot to cover areas we wished we would have. Perhaps have work done in warm weather so some sawing can be done outdoors. Bottom line: excellent service and products from A&H.
Description of Work: A&H removed all old carpeting throughout our house. They installed laminate wood flooring in seven rooms, and new carpeting in our upstairs master bedroom and hallway. They installed vinyl flooring in three bathrooms, kitchen, utility room and furnace room. We did not shop elsewhere for pricing, confident A&H costs were reasonable.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Response from A & H FLOORS
[Member name removed], Thank you for the kind words. We enjoyed working with you very much and look forward to serving your needs or those of friends in the near future.

Michele B.
06/2012
5.0
carpet installation
  + -1 more
We are purchasing a home and need to replace most of the carpet in the house. I received an estimate from this company as well as Lowe's. A & H was far superior to Lowes in professionalism and customer service. The estimate also came in under Lowe's. This is a locally owned business. The owner came to do the measurements in the house and had an estimate ready a couple of days later. Everyone at the store has been very friendly, very helpful. They have happily answered all our questions and I have never felt pressured in any way. This has been a very good experience and we plan to have them install the carpet as soon as we close on the house.
Description of Work: A & H came to a home we are purchasing and measured for a carpet estimate. The estimate is for the upstairs level of our home as well as the basement. **They carpeted the basement and top level of our home. Everyone we had contact with throughout this experience was very professional. I would highly recommend them and if we need flooring in the future, we will hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from A & H FLOORS
[member name removed], Thanks so much for the nice comments. We did enjoy serving your needs on this project. We also appreciate the referrals. You may rest assured your referrals will be treated with the utmost respect. Thanks again.

    Contact information

    PO Box 192, Freeburg, IL 62243

    www.ahfloors.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Floor Cleaning and Waxing,
    Marble and Granite,
    Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    A & H FLOORS is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 12:00 PM

    A & H FLOORS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, A & H FLOORS offers free project estimates.
    Yes, A & H FLOORS offers eco-friendly accreditations.
    No, A & H FLOORS does not offer a senior discount.
    No, A & H FLOORS does not offer emergency services.
    No, A & H FLOORS does not offer warranties.
    A & H FLOORS offers the following services: installation

    Contact information

    PO Box 192, Freeburg, IL 62243

    www.ahfloors.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 12:00 PM