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MORTENSON ROOFING CO INC

Roofing, Skylights

About us

Slate and tile roofing and architectural sheet metal work since 1937. Licensed, bonded and insured. Free estimates. Emergency repairs. Insurance work. Workmanship warranty. Services provided by own employees. All major credit cards accepted. Primarily serving the greater Chicago, Illinois area, including northwest Indiana. Has also completed a number of projects in Michigan, Wisconsin, and Iowa.

Business highlights

87 years of trusted experience

Services we offer

Slate and Tile Roof Repair and Restoration. Specialists in the replacement of worn-out flashings, and underlayments and restoring older roofs to their original integrity. New slate roof, clay tile roof and concrete tile roof installations. Architectural sheet metal work; Copper gutters and flashings. Fabrication and installation of custom gutters, cornices, finials, scupper boxes, clean-out boxes. Installation of synthetic slate and flat roofs. Roof coatings.

Services we don't offer

Tuckpointing. Siding. Masonry.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.628 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
0%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.6
responsiveness
4.4
punctuality
4.4
Showing 1-25 of 28 reviews

Victoria P.
07/2019
1.0
roofing
  + -1 more
I am very disappointed with my interaction with this company. I called for over one month to try to get someone to come out to my home for an estimate. The girl who answered the phone (Emma) was very nice and polite however she could not get anyone to call me back to schedule an appointment. She told me that she gave the message to Ken Schwartz who was supposed to contact. He never called. I called them back over 6 times within a six week time period but Emma could not explain why I was not contacted. I finally called and asked to speak to the owner Michael but he was unavailable so I left my name and number and he NEVER called me back. Very unprofessional.
Description of Work: clay tile repair of my roof

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from MORTENSON ROOFING CO INC
From our estimator; "I called her and apologized, but we had already sent her a quote 2 years ago for the same work she was calling about. I re-sent the quote and told her we would hold the price. She seemed good with that.” From the owner; I believe in light of us having already given this individual a proposal for the same repair work she was calling about but never did 2 years ago and then offering to hold that 2 year old price for the same work, her F rating is ridiculous and not justified. Please do not call us again.

Carole A.
06/2017
5.0
roofing
  + -1 more
On time and professional. Gave an in depth report. Our roof was fine but there were some minor issues that would need to be watched. Valuable information so we can get work done in the future prior to any problem developing.
Description of Work: Clay tile roof inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Rayona O.
01/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Raccoon damage repair.Copper gutters replaced,slate tiles replaced,entry ways |sealed where animal entered. |I would not hesitate recommending or hiring Mortenson Roofing again,they did a good job. | |

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,550

dagmara J.
11/2015
5.0
roofing
  + -1 more
Mortenson Roofing - I appreciate everything you did for us. I know it was not an easiest project for you. Long story short: Project: roof replacement ( cedar shingle roof to slate) Reason: water in dinning room and maid's living room First step: make appointments, collect proposals Second step: decision, decision, decision ... Third step: find a good time to start the project Then, time to start, the big project made me feel nervous - unnecessary :) Ken, Jeff, Rick, and everyone who use to work for us - thank you so very much!!! Thank you for your professionalism, excellent work, and great customer services.
Description of Work: Roof replacement (cedar shingle roof to slate)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Dale C.
10/2015
5.0
roofing
  + -1 more
unknown
Description of Work: They put a tile roof on a detached garage.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ernesto S.
09/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Date of Service: 09/11/2015 Cost of Service $0.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Arthur T.
05/2015
5.0
roofing
  + -1 more
We needed gutter and slate roof repair performed, and contacted two companies for an estimate. The personnel from Mortenson were very helpful, professional, and always answered our question promptly by email or phone. They were able to give recommendations for changes, as well.
Description of Work: We contacted Mortenson for gutter and slate roof repairs. The estimator was punctual, very helpful in his assessment of our needs, and very responsive to our questions.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tammy S.
04/2015
5.0
roofing
  + -1 more
very punctual, responsive, good/quality work, expensive. TS
Description of Work: repair clay tile roof, dormers and valleys

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Scott W.
12/2014
5.0
roofing
  + -1 more
unknown
Description of Work: I needed slate roof repair and flashing replacement. They did a great job and I believe they really know what they are doing. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Dale C.
09/2014
5.0
roofing
  + -1 more
Prompt estimate. work was delayed approximately for one month after general contractor finished. Did not keep me appraised of reasons for delay. I had to call several times. They showed up and did the work once it was actually scheduled on the start dates. Excellent quality of work.
Description of Work: New clay tile roof for new garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$20,000

Rich H.
07/2014
5.0
roofing
  + -1 more
Ken, our estimator, took a few days to contact us and make an appointment but once it was set up he was prompt, curteous and clearly knew how a concrete tile roof is constructed and how it should be maintained. He took several pictures and a video, explained the job, and was qucik to turn around the estimate. Joe, our installer and his assistant were very prompt (Joe called as he was coming to tell us when he would arrive, too). Ken had met with Joe to show him the pictures and video and explain the job, so Joe knew just what needed to be done when he arrived. They were careful about walking on the tile roof (no additional cracks), very curteous, explained all that they did as they were doing it, and asked for confirmation of each step to be done. It was clear that they knew how to work on a tile roof. They were thorough, neat, and effective.
Description of Work: Concrete tile roof maintenance. Provided and replaced a broken concrete hip tile, replaced 5 cracked concrete tiles (from our personal supply of spares), removed and replaced rotten lip board that holds a row of concrete tiles. Inspected the roof for maintenance issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Dale F.
06/2014
5.0
roofing
  + -1 more
.They did a thorough job of repairing a damaged area of a clay tile roof, and then surveyed and repaired the rest of the roof. The work was done in a professional manner.
Description of Work: Removed clay tiles surrounding damaged area. Repaired rotted wood and underlayment. Replaced broken and missing tiles from a number of places on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,226

Carol C.
07/2013
5.0
roofing
  + -1 more
Mortenson inspects our tile/shingle roof every other year then makes repairs – 1929 roof. On time. Did a professional job. Very easy to talk too. Bought the house in 1995. They did an extensive repair, have maintained it since. Have never another roofing company, so I can not compare cost. We have been very happy with them.
Description of Work: Replaced old plumbing vent flashing on shingle roof at back of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$432

Cynthia M.
07/2013
5.0
roofing
  + -1 more
I have had them for forty years. They are "A" across the board. I have had them in two houses. They know what they are doing. Once again a family owned, whenever I look for someone I try to find family owned businesses that have been around for generations. I like the individual relationship. They are just experts. They do the job.
Description of Work: Mortenson Roofing Co. Inc. We had tile roofing, they are excellent tile roofers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Karen J.
06/2013
5.0
roofing
  + -1 more
On time, very well priced, In fact did twice the work for the same cost. Mortenson has done work for us in the past. Great job, very reliable, highly recommended.
Description of Work: Removed tile from roof and replaced decades old. Under laymen replaced with new Ice protection membrane and re installed tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,450

James H.
05/2013
5.0
roofing
  + -1 more
They were very responsive and did excellent work. Bad weather made it difficult, but they perservered. They might not be the cheapest, but we learned from our porch roof that you definitely get what you pay for. I would not hesitate to use Mortenson again.
Description of Work: Mortenson repaired (mostly replaced) a small copper roof over our porch that had been poorly installed by another company. They also repaired or replaced copper downspouts and gutters that had been damaged or removed by thieves.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,500

Dawn S.
05/2013
5.0
roofing
  + -1 more
They installed copper gutters and did repair/maintenance work on the slate roof of my previous house years ago. I like them so much that when I moved to Northwest IN I called them instead of a more local contractor. All work was done beautifully. They are very good about explaining what they are doing and keeping in contact with you about when they are coming out, etc. The City gave them some grief, and they handled it very professionally and did everything they needed to do to appease them and get the job completed. Definitely recommend them.
Description of Work: They did some cedar shake repair/patch work and flashing work, installed standing seam copper roofs in 2 areas, installed custom decorative copper panels on soffits and eaves as well as installed copper finials.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Linda C.
01/2013
5.0
roofing
  + -1 more
Excellent work! Came on time and repaired quickly and thoroughly to prevent rain damage. Only company with experience to repair vintage tile roof.
Description of Work: They repaired large portions of a vintage tile roof. House is in ridge historic dist. Had to remove existing tiles, repair underlayment and replace tiles, with some vintage reclaimed tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

01/2013
5.0
roofing
  + -1 more
Good. Very professional. Because they are so busy, you may have to wait for someone to come & assess damage.
Description of Work: Repair slate roof damage after wind damage. Also other damage found on roof. Also replaced missing slates.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$32,000

VELDA P.
03/2010
5.0
roofing
  + -1 more
They were incredibly conscious about our home. The craftsmanship is beautiful. I consider what they do just a work of art on the slate roof. In the end they repaired our leaks on the roof with no problems.
Description of Work: They did some repairs on our slate roof three different times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Marc M.
03/2009
1.0
roofing
  + -1 more
I have a delicate 80 year old glazed clay roof, as well as two flat roof sections. I hired Mortenson, assuming that they possessed the expertise to perform all needed repairs. In order to get a 10% discount, I made the huge mistake of pre-paying this firm prior to experiencing their utter incompetence. They ended up putting my job on last priority, and did not complete the work before getting snowed in. I found the lead salesman, and the foreman to be exceptionally rude. The foreman pretended to listen to my instructions, then proceeded to disregard what I told him. I escalated my concerns to one of the owners, only to discover, after months of attempting to coordinate a time for us to meet at my house, that he was wholly arrogant and unapologetic. After dozens of emails and phone calls, spanning months, I was able to get $1740 back for work that was NEVER even started. For the work that was completed, I now feel that I paid far too much, and that I experienced one of the greatest disservices of all time. BUYER BEWARE!!!
Description of Work: Extensive tile and flat roof repair/replacement.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,740

Patricia C.
10/2008
4.0
roofing
  + -1 more
Estimator spent a good deal of time examining the roof overall and identifying area of leakage. Promptly provided an estimate for the work and was responsive to follow up questions. Start of the work and completion could have been prompter; some commitments were missed with no advance communication. Crew seemed very capable and was respectful of my property and cleaned up fairly well. When on site they were always willing to provide info on what they were doing and notified me promptly when additional work was needed including providing photos of damage since I could not climb up on the roof.
Description of Work: Replaced ridge and valley caps on tile roof and chimney and plumbing stack flashings.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$10,000

Susan H.
10/2008
5.0
roofing
  + -1 more
Work was well done, and copper work was much better in quality than that of two other contractors we have used. Especially like their pinning system for holding the downspouts in place. The workers came at the promised time, worked efficiently and left the premises clean. We haven't had a major storm since the work was done, but are now optimistic that we have solved our storm water run-off problems.
Description of Work: Installed flashings, roof coating system and 15 feet of copper gutter and downspouts for flat roof of new mudroom/shed addition. Replaced undersized copper gutter (25 feet), and added an additional downspout for our sun room. Replaced three other other copper downspouts. Checked slate roof and replaced broken or missing slates with customer-supplied slate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

MELANIE B.
10/2008
4.0
roofing
  + -1 more
The inspector was friendly and knowledgeable. It took about 2 weeks to get the estimate, even though I had a leak. The cost was higher than I anticipated. We have not decided whether we will go with this contractor.
Description of Work: Came to inspect clay tile roof. Actually got on the roof to do the inspection. Seemed very knowledgeable. Quote was for repairing an area of the flat roof and relaying tile on one corner.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$5,000

ABRAHAM P.
10/2006
2.0
roofing, skylights
  + 0 more
The guy who made the estimate was friendly and knowledgeable. We agreed on how the work would be done. The company required a 25% deposit. After sending the deposit, I didn't hear anything for 6 weeks. I called several times asking when they would do the work, and they were rude and unpleasant and said they were busy. Several times I was told the foreman would call the next day, but he never did. About 2 months after making a deposit at about 7 am, they showed up unexpectedly, did some quick work, and re-measured the skylights (the estimator said the skylights would be ordered as soon as I made the deposit). Now I was stuck because they had started the job, so I couldn't get a refund. The job wasn't finished until 3+ months after I made the deposit. Several things the estimator and I had agreed upon was done as specified; I paid for a crane, which the estimator said was required, but no crane was used. In general, I was totally unhappy with the way this company operates.
Description of Work: They removed and replaced three 100 year old skylights and replaced flashing and a tar roof. Rather than removing old roof, they recommended covering up the old roof with new material.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$10,000
    • 1(current)
    • 2

Contact information

9505 CORSAIR RD, Frankfort, IL 60423

http://www.mortensonroofing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Skylights

FAQ

MORTENSON ROOFING CO INC is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

MORTENSON ROOFING CO INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MORTENSON ROOFING CO INC offers free project estimates.
Yes, MORTENSON ROOFING CO INC offers eco-friendly accreditations.
No, MORTENSON ROOFING CO INC does not offer a senior discount.
No, MORTENSON ROOFING CO INC does not offer emergency services.
Yes, MORTENSON ROOFING CO INC offers warranties.
MORTENSON ROOFING CO INC offers the following services: Slate and Tile Roof Repair and Restoration. Specialists in the replacement of worn-out flashings, and underlayments and restoring older roofs to their original integrity. New slate roof, clay tile roof and concrete tile roof installations. Architectural sheet metal work; Copper gutters and flashings. Fabrication and installation of custom gutters, cornices, finials, scupper boxes, clean-out boxes. Installation of synthetic slate and flat roofs. Roof coatings.
Tuckpointing. Siding. Masonry.

Contact information

9505 CORSAIR RD, Frankfort, IL 60423

http://www.mortensonroofing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM