Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Artisan Htg & Clg

Heating and Air Conditioning, Water Heaters, Mold Testing & Remediation

About us

Additional DBAs - Artisan Heating & Cooling, Artisan HVAC Inc. Financing avaialable. Additional email - info@artisanhvac.com. Additional phone - (708) 301-3773.

Business highlights

Emergency Services Offered

Services we offer

Repair & installation of heating & air conditioning, refrigeration including walk in coolers & freezers, refrigerators & prep tables.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.19 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
44%
3
22%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.1
value
3.7
professionalism
4.4
responsiveness
4.2
punctuality
4.3
Showing 1-9 of 9 reviews

Judy Turner T.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional, gave me some recommended maintenance advise, even told me to get prepared to replace my water heater soon, gave me an approximate cost to do so....very happy with their service.
Description of Work: Tuned up and cleaned my furnace, checked by water heater and drying connections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

John E.
04/2013
3.0
heating & air conditioning/hvac
  + -1 more
I give Artisan credit for discounting the price for the circuit board, but this was given only after I talked them into it. Otherwise the cost would have been over $1000, with serious doubts about the need for the first $550 repair. In general, my wife was not very impressed by the manners of either of the techs who came to the house.
Description of Work: Furnace was not blowing hot air, and thermostat temp was not achieved. First visit from Artisan, gas valve was replaced. This cost about $550. This fixed the problem for 2-3 days. Second visit from Artisan, they replaced circuit board and wanted to charge another $750, but gave discount on account of the fact that problem was not fixed after first visit.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$750

Henry R.
11/2012
4.0
heating & air conditioning/hvac
  + -1 more
The only minor concern was that the tech did a lot of selling for future work. He described the things that could go wrong and that my unit was just the age that things do go wrong.
Description of Work: They did an examination of my heating system. They did some cleaning and other minor maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Lonnie M.
11/2011
4.0
They did good work. They cleaned all areas affected by the mold thoroughly, and made sure that it wouldn’t come back. I was very impressed with their service.
Description of Work: They helped us with mold remediation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Artisan Htg & Clg
Thank you for allowing us the opportunity to serve you. We value your business, and look forward to serving you again.

Suzanne R.
11/2011
4.0
heating & air conditioning/hvac
  + -1 more
I didn’t care for their prices. Also, their coupon promised a free estimate, but we ended up paying around $100.00.
Description of Work: We received an estimate from Artisan for a new furnace.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$100

Response from Artisan Htg & Clg
Thank you for the opportunity to serve you. A diagnostic fee is charged to troubleshoot existing equipment. Free estimates are given for the purchace of new equipment. I will gladly credit your account in full for any misunderstanding. We can discuss this matter further at your convenience. Thank you for your business.

Cynthia C.
11/2011
4.0
heating & air conditioning/hvac
  + -1 more
I think they did a good job.
Description of Work: Artisan Furnace cleaned my air conditioner for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Response from Artisan Htg & Clg
Thank you for allowing us the opportunity to serve you. We value your business, and look forward to serving you again.

letitia D.
11/2011
3.0
heating & air conditioning/hvac
  + -1 more
The furnace worked well for the first few years, but it became outdated quickly. I don’t feel that the company is responsive to our needs. Sometimes it can two weeks before they’ll send out a technician. They’re encouraging us to buy another product, but we won’t because of our experience with the current furnace.
Description of Work: We purchased a furnace from them a few years ago.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0


Paula I.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are reliable and have a very reasonable costs. I would recommend them highly.
Description of Work: I use them about twice a year for maintenance and tune-ups on my air conditioner and heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Artisan Htg & Clg
Thank you for allowing us the opportunity to serve you. We value your business, and look forward to serving you again.

Kristi K.
08/2003
5.0
water heater repair
  + -1 more
UNDER HOME WARRANTY
Description of Work: REMOVED HOT WATER HEATER UNDER WARRANTY

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Artisan Htg & Clg
Thank you for allowing us the opportunity to serve you. We look forward to serving you again.

    Contact information

    101 Ontario St., Frankfort, IL 60423

    artisanhvac.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Water Heaters,
    Mold Testing & Remediation

    FAQ

    Artisan Htg & Clg is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Artisan Htg & Clg accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Artisan Htg & Clg offers free project estimates.
    No, Artisan Htg & Clg does not offer eco-friendly accreditations.
    No, Artisan Htg & Clg does not offer a senior discount.
    Yes, Artisan Htg & Clg offers emergency services.
    Yes, Artisan Htg & Clg offers warranties.
    Artisan Htg & Clg offers the following services: Repair & installation of heating & air conditioning, refrigeration including walk in coolers & freezers, refrigerators & prep tables.

    Contact information

    101 Ontario St., Frankfort, IL 60423

    artisanhvac.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM