About us
Business highlights
15 years of trusted experience
Services we offer
Services we don't offer
Accepted payment methods
Reviews
2.33 Reviews
Showing 1-3 of 3 reviews
Mike B.
02/2023
pool cleaners
+ -1 moreGoing on for 3 years, and issue is not fixed. He replaced the entire control panel, it is under “warranty” but Allan does not return calls or texts. After 3 years, I called a real professional and found out the panel was installed incorrectly and he utilized parts not compatible with my tub. The way it was installed left a high risk for electrocution. Also found out the “new” control panel was discontinued over 8 years ago. 19 straight texts and several voicemails over last 5 months have been unanswered. Overall, he scammed me out of over $2500. DO NOT USE HIM
Description of Work: Hot tub was not heating. He replaced multiple parts and he never got it working. All work was with a “warranty” but he screwed it up so bad he will not come back. Utilized an actual repair company and now it works great
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$2,500
ira W.
04/2020
pool cleaners
+ -1 moreThey are very responsive.
Description of Work: They fixing a spa.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Jon R.
04/2020
pool cleaners
+ -1 moreIt was terrible. Its hard to get a hold of them to come out, and when they do they keep on asking for money to fix this and fix that but my hot tub kept on leaking.
Description of Work: They supposed to fixed a leaky hot tub
| Rating Category | Rating out of 5 |
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$2,000
Contact information
Located In, Fox River Grove, IL 60585
Service hours
Sunday:
ClosedMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:00 AM - 6:00 PMLicensing
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
Universal Spa Service is currently rated 2.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Universal Spa Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Universal Spa Service does not offer free project estimates.
No, Universal Spa Service does not offer eco-friendly accreditations.
No, Universal Spa Service does not offer a senior discount.
No, Universal Spa Service does not offer emergency services.
No, Universal Spa Service does not offer warranties.
Universal Spa Service offers the following services: Hot tub repair, spa service, swim spa maintenance, fix pools, above ground or inground, relocation, start-up, leaks, freeze ups, drain and cleans, pumps, jets, equipment packs, pumps, motors, plumbing, filtration issues, accessories installations, hot tub removal, electrical, water system sales and installation, maintenance plans, all related issues, all makes and models, insured technician, certified spa repair, guaranteed work
Pool Services
Contact information
Located In, Fox River Grove, IL 60585
Service hours
Sunday:
ClosedMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:00 AM - 6:00 PM