Joe's Pool Liner Service

If I can save one person from dealing with this unprofessional individual then I have done my job. Scheduled a pool liner install in February, for May of 2017. First date had to be rescheduled due to weather, then on the day he came back he came charging into the yard barking out comments about the rocks around the pool, the deck, then said he does not have enough time to do it today. His exact words were "We are coming back memorial day" - didn't ask me if memorial day was ok with me! Well, it wasn't. Then he said I can do do June 5. Obviously never wrote it down because when I called him June 4 to verify he had no idea who I was. When I reminded him, he said "oh yeah I remember, well I don't have time". I pushed him a bit, then he snapped and started yelling and swearing at me then hung up. DO NOT use this guy.

They are pretty much standard. They were working in the pool so they were not dressed up or anything. They were cheaper than most companies that do this work. They did not take away the garbage when they were done. They just stuffed it into bags and I had to take it down to the dumpster myself. I do not know whether they were cheaper because they did not do as much work. When you put in the liner it goes around the rim of the pool and they need to trim the extra. They did not trim it. I had to trim the liner around the edge instead of it hanging out. Not that anybody can see our pool from the street. But it looks bad to me. They did not say any of that to begin with. May be it is my fault for assuming that they would do that. So they did not take the garbage nor did they trim the liner. They were real quick. They were here for two hours and they got it done. It was a lot faster than I thought. We did not have to wait at home for them. They did show up on time. They could improve by being a little more professional. They were just laughing and goofing off around. I have a daughter and had she be playing in the yard and I would not want her to hear what they were talking about specifically the language they were using. Not that they were going over board or anything. Probably you should not be saying such words at work. Overall the work they did was good. The liner looks great, and they did it fast. As far as getting the job done goes they did it well. I will not use them in the future. I rather pay a $50 more to another company and get the garbage cleared and finish up the trimming on the liner. They will not be my first choice in the future.