Family owned and operated since 2008! Servicing Lake County, McHenry County, Northern suburbs of Cook County. Visit our website for additional information and to obtain free estimates!
Business highlights
17 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Services we offer
Residential and commercial house & office cleaning. We offer weekly, bi-weekly, every 3 week, and monthly cleanings! We also specialize in move in/out cleaning, and deep cleaning for those who only need the service occasionally.
Services we don't offer
Window Cleaning, Carpet Cleaning, Mold Restoration, Fire Restoration.
Two ladies came and on time. They were very nice and for what they did they did a good job. They did what I would call a normal cleaning that I would have done when I was well. They were here for 3 hours. It was alot better than I can do anymore because I have health issues. The price was to include cleaning of the oven and refridgerator, but I had already done that before I scheduled the appointment (so I thought they would spend more time on cleaning the cabinets as they were one of the big reasons I bought the deep cleaning package. They did miss sweeping or mopping of the utility room (which I thought was funny because that is where they put the vacuum away and the cleaning supplies and it was clearly in need of cleaning. I had already scheduled a regular cleaning on July 26th so I am hoping they can work on cleaning more and polishing the cabinets.
Description of Work: dusted, swept, mopped, and wiped down cupboards
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
NANCY L.
06/2014
5.0
house cleaning
+ -1 more
It's going great. They were very professional and punctual. They are coming back. I would highly recommend them.
Description of Work: This was a big deal and they cleaned my mother's house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John V.
06/2014
4.0
house cleaning
+ -1 more
They were punctual. They were pleasant. They were pretty professional. But they did not live up to what they were claiming. They said that they really didn't miss anything. When they were done there were still some cobwebs and some missed corners of when you are sweeping and vacuuming. It wasn't as thorough a job as I had hoped. It was right before we put the house on the market and so we wanted it to be excellent. It was acceptable, but not excellent. They quoted me a price and there were some things that they ran into that they weren't including, and so they added it to the original quote. The original quote was about $175 and they would run it up to $250. It was OK under the circumstances. They had to put in some extra time, so I was OK with that.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$250
Elizabeth C.
06/2014
5.0
house cleaning
+ -1 more
The service has turned out well. I split the deal time between 2 visits. One lady came out for the service and used the cleaning supplies I provided. She was very nice and friendly. She did a nice job and was on time. Scheduling was not an issue.
Description of Work: I purchased a deal for 7 hours of housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Judy T.
06/2014
4.0
house cleaning
+ -1 more
They were fine. I split the 8 hours into two, 4 hour cleanings. I was very surprised that the workers talked a lot and they complained. They sent 2 people out to do the cleaning. The scheduling was fine.
Description of Work: It was a Big Deal for $99 for 8 hours of Housecleaning. They cleaned the kitchen and the bathrooms.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$99
Marty B.
06/2014
5.0
house cleaning
+ -1 more
I purchased the Big Deal for 16 hours of housecleaning. We were getting ready to list our house for sale, so I used most of the time for general cleaning. Sara was extremely flexible in the scheduling and options for the cleaning. We broke the 16 hours up into 3 or 4 visits. At the end, I added a few extra hours to cover the baths, kitchen and floors before the real estate season heated up again. Scheduling was very easy via emails with Sara and she was very helpful in adapting to our needs.
Description of Work: General house cleaning split over several visits
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Judith J W.
06/2014
5.0
house cleaning
+ -1 more
They worked with maximum efficiency and effectiveness. I really appreciated all they did, especially the dusting and the baseboards. I would hire them again.
Description of Work: First of all, I had to change the date a couple of times. The company was very considerate of my time constraints and accommodated me nicely.The ladies who came both spoke English which was great! They stayed for 3 1/2 hours and cleaned almost my whole house (not the basement) and did a great job. They were easy to work with and they cleaned everything I wanted them to.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Amelia H.
06/2014
5.0
house cleaning
+ -1 more
They did a good job. I was pleased enough to call them out to clean my house again.
Description of Work: I called them out to clean my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
J B.
06/2014
5.0
house cleaning
+ -1 more
Two very nice ladies, good work. Only flaw: they worked so fast, I couldn't find enough work for them to do! In fact, the housekeeper my wife has used for 20+ years asked if we'd installed new cabinet knobs because they were so shiny! Ha! Great followup: they didn't mention it to me, but as they worked they were taking a mental inventory of how they would clean the house. A few days later I was sent a packet of info, along with cost proposals for future special & regular cleanings - which I felt were competitive. Great experience.
Description of Work: Cleaned cabinets, baseboards, woodwork, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
DENNIS L.
06/2014
5.0
house cleaning
+ -1 more
The cleaning went very well. The house was cleaned top to bottom.When some areas that needed additional attention, it was done within the time frame. The women are pleasant, understand what needed to be done and worked hard for the full visit. Some areas thaneeds.t needed to be re-cleaned were completed with a smile. I will use the service again for my cleaning
Description of Work: I purchased an Angie's list big deal for 7 hours of cleaning. Appointments are made with the owner of the business.I requested that the same cleaning crew be assigned that I had used last year and Sarah said she would look in her records. Two women arrived to clean. One of the crew was the same as last year's cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Francesca K.
06/2014
5.0
house cleaning
+ -1 more
It went very well -- two workers were very conscientious and did a great job. They could have stayed a few extra minutes to vacuum part of basement carpet because they did come late and were supposed to be here 3.5 hours, not 3. On the other hand, I didn't insist on it. But I would hire this company again. because they did a good job cleaning a cluttered house.
Description of Work: Cleaning bathrooms, mopping floors, dusting, cleaning surfaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Lynn C.
06/2014
4.0
house cleaning
+ -1 more
The crew arrived as scheduled. They started the self-clean cycle on the oven, but it caught fire. Thankfully, they were able to interrupt the cycle and the fire was extinguished. The refrigerator/freezer were cleaned until they looked almost new. Overall, they did a good job cleaning up after some very messy tenants.
Description of Work: The crew cleaned a recently vacated single-family rental home, including appliances and baseboards.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$199
Vicki T.
06/2014
2.0
house cleaning
+ -1 more
I was not happy with the service. I requested a full clean and was using the service as an "interview" for ongoing housecleaning service. The Angie's List deal was $109 for 7 hours of service. The service was completed in less than 6 man hours. The cleaning job was not very thorough. On one of the bathroom mirrors, it was apparent that it wasn't even cleaned. There were spots and makeup that should have been easy to spot. Vacuuming was not very thorough. Main areas were vacuumed but corners were missed. Chair rails were not dusted. Small items such as waste baskets or laundry baskets did not seem to be moved out of the way prior to cleaning. Overall, a pretty poor job especially since they completed the job with time to spare.
Description of Work: Housecleaning services
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$109
Christopher U.
06/2014
2.0
house cleaning
+ -1 more
The service went very poorly. The lady who was supposed to be doing the service was having someone else do the work. The girl who came out for the service worked for maybe half of the 8 hours I had purchased with the deal. Scheduling was very painful.
Description of Work: I purchased a deal for for 8 hours of Housecleaning.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$99
David H.
05/2014
4.0
house cleaning
+ -1 more
Overall pretty well. They did a nice job. Showed up 20 minutes early. They could have been a little bit more thorough in some areas. I had to do some additional cleaning afterwards on areas that they missed.
Description of Work: Cleaned house
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$109
Damon S.
05/2014
5.0
house cleaning
+ -1 more
The workers did an awesome job. They were courteous, quick, and efficient. Very, very happy and will use again. Thank you
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Lorraine H.
05/2014
3.0
house cleaning
+ -1 more
They did the work for my daughter. They did okay, but it could have been better. They sent 2 people out to do the job. We did not have any problems with the scheduling.
Description of Work: It was a Big Deal for $99 for 8 hours of Housecleaning.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
Jonathan A F.
05/2014
5.0
house cleaning
+ -1 more
They did what they were supposed to and worked efficiently the entire time.
Description of Work: I purchased a Big Deal for seven hours of housecleaning. They have done half the work and they are going to do the other half soon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Heather B.
05/2014
4.0
house cleaning
+ -1 more
The service was done okay. They showed up on time and they did everything really well but I ended up finding another local place that was a little bit more local that I was able to establish a good relationship with. They were good and I did not have any problems or anything but I found someone that was more local that I preferred to use. They did a good job but there was not anything that was super stellar that stood out. They were on time and they worked timely as well. I would definitely use them again if this other place is not available. It was right around the time that I purchased the big deal that they did the service and I tipped them $20 but they charged me just for the price of the deal. Their responsiveness was also fine.
Description of Work: I used the big deal that I purchased from Welcome Home Cleaning, Inc. a couple of years ago for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
JOAN C.
05/2014
5.0
house cleaning
+ -1 more
Overall, they did a good job. I was a little disappointed because the cleaning was not as thorough as I expected. I also thought the price was high especially because they offered the same deal for a cheaper price. However, they listened to what I wanted and did what I asked.
Description of Work: I purchased a Big Deal for $199 for a deep housecleaning including the oven and refrigerator. The oven did not need cleaning but they cleaned the refrigerator with no problems.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Tina M.
05/2014
3.0
house cleaning
+ -1 more
The girls that came out were very nice, however, it didn’t seem like they didn’t want to do the cleaning. It was very fast, and after they left, I walked through the entire house...they'd forgotten to clean the floor in my kitchen and entry way. It wasn't a deep cleaning - it was more of a maintenance cleaning. I wouldn't use them again, and I don't know if I'd recommend them.
Description of Work: I bought a big deal for $199 for Deep Housecleaning, Including Interior of Oven and Refrigerator
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$199
Susan M.
04/2014
5.0
house cleaning
+ -1 more
I liked the service that they provided. I don’t really have other cleaning services to compare with, but they had offered a kind of a package to Angie’s List customers, and it added some affordability to using them. So that was beneficial. The amount I paid them was for 3 different visits. There were 2 people that came out for two man hours each. It was 2 people each time that visited.
Description of Work: I used Welcome Home Cleaning for housecleaning services. I had them come over 3 different times. One of them was like a deep cleaning and that was for 4 hours. There were 2 follow up visits for 2 hours each.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Andrew W.
04/2014
5.0
house cleaning
+ -1 more
My experience was great. They did a good job on the housecleaning. There were two or three people here doing the work and the work was done in three separate sessions.
Description of Work: I purchased the big deal for $199 for 16 Hours of Professional Housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
Yes, I recommend this pro
$199
Kim F.
04/2014
5.0
house cleaning
+ -1 more
It was terrific. They cleaned out areas that are rarely cleaned, if was so nice, kitchen sparkled and they were lovely to work with. I recommend them!
Description of Work: Cleaned all cabinets, refrigerator, ovens
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Sadie W.
04/2014
5.0
house cleaning
+ -1 more
Excellent! great job, cheerful and they did a great job.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
Welcome Home Cleaning Inc is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Welcome Home Cleaning Inc accepts the following forms of payment: Check,Zelle
Yes, Welcome Home Cleaning Inc offers free project estimates.
Yes, Welcome Home Cleaning Inc offers eco-friendly accreditations.
No, Welcome Home Cleaning Inc does not offer a senior discount.
No, Welcome Home Cleaning Inc does not offer emergency services.
No, Welcome Home Cleaning Inc does not offer warranties.
Welcome Home Cleaning Inc offers the following services: Residential and commercial house & office cleaning. We offer weekly, bi-weekly, every 3 week, and monthly cleanings! We also specialize in move in/out cleaning, and deep cleaning for those who only need the service occasionally.
Window Cleaning, Carpet Cleaning, Mold Restoration, Fire Restoration.