Welcome Home Cleaning Inc

House Cleaning

About us

Family owned and operated since 2008! Servicing Lake County, McHenry County, Northern suburbs of Cook County. Visit our website for additional information and to obtain free estimates!

Business highlights

17 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Residential and commercial house & office cleaning. We offer weekly, bi-weekly, every 3 week, and monthly cleanings! We also specialize in move in/out cleaning, and deep cleaning for those who only need the service occasionally.

Services we don't offer

Window Cleaning, Carpet Cleaning, Mold Restoration, Fire Restoration.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Zelle

Photos of past projects

Reviews

4.3410 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
18%
3
11%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.2
value
4.5
professionalism
4.4
responsiveness
4.6
punctuality
4.5

Filter reviews by category

Showing 201-225 of 410 reviews

Lynn H.
12/2012
4.0
house cleaning
  + -1 more
The representative was prompt in contacting and was professional.
Description of Work: The company representative and I spoke, and she explained that the company did/does not service the area I live in.
Rating CategoryRating out of 5

Ed N.
12/2012
5.0
house cleaning
  + -1 more
Purchased the Big Deal for 16 hours of house cleaning. We were impressed with their quality of work and attention to detail. We now use them regularly for our house cleaning.
Description of Work: Complete house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

todd H.
12/2012
5.0
house cleaning
  + -1 more
Good experience. Would use them again.
Description of Work: The ladies were very professional and did a good job cleaning our house. The were responsive if we asked them to address a specific area.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

GEORGANN M.
12/2012
5.0
house cleaning
  + -1 more
Welcome Home Cleaning always does a good job. I have always been very pleased with their work. The owner Sarah is responds quickly if I have a special request or need my service day changed one week. I know I will hear back from her the same day. I have recommended Welcome Home Cleaning to friends.
Description of Work: They clean bathrooms, the kitchen, wash floors. clean the outside of appliances. the inside of the microwave. They vacuum thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Therese M.
12/2012
3.0
house cleaning
  + -1 more
They were mediocre. They came a couple times for me. Their cleaning skills were fair, but many things were not cleaned well. Lower cabinet doors still had some sticky residue after their were done. The hardwood floors sticky in some spots, slippery in others. One time, they sent a girl who was clearly newer to the business and was overwhelmed by the size of the house-- they sent her alone.
Description of Work: Housecleaning for 5 bedroom home

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$100

Bruce R.
12/2012
5.0
house cleaning
  + -1 more
They arrived on time and worked hard washing, vacuuming and cleaning all rooms in the house.
Description of Work: they cleaned the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BEVERLY M.
12/2012
5.0
house cleaning
  + -1 more
Whether the cleaning is done by Sara or Lisa, they do a very complete and good job. They dust the whole house, vacuum the floors, remove any garbage in the waste cans, thoroughly clean the bathrooms and kitchen, and wet wipe the bathroom and kitchen/entry floors. When I was having trouble getting the "ring" cleaned from the toilet, they tried several different cleaning methods and we found one that worked - I was thrilled! With the general cleaning done once a month by Welcome Home Cleaning, it is much easier for me to keep up with the dusting in between and the polish they put on the furniture makes it shine. I have been happy with this service and enjoy seeing either Sara or Lisa on a monthly basis. I have been using this cleaning service for a little over a year.
Description of Work: On a monthly basis, Welcome Home Cleaning does a complete housecleaning of the first and second floors of my house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Barbara E.
12/2012
5.0
house cleaning
  + -1 more
The team or single individual arrive on time each visit, and immediately start to clean the house. They work hard for the entire time, and are able to clean the entire house in the time allotted. Having two dogs, this is not always easy to accomplish, but they always leave the house sparkling clean. They are also very pleasant, and take any suggestions very well. I would not use any other cleaning service. Welcome Home is the best.
Description of Work: I originally used Welcome Home after purchasing a Big Deal for the company over a year ago, and liked them so much I am presently using them on a regular basis. I hired them to clean my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Ellen G.
12/2012
5.0
house cleaning
  + -1 more
Bonnie and Tina arrived on time and came in with their cleaning equipment, they asked me for my preference on cleaning products. They did an excellent job and made sure I was completely happy with their job before they left. I am looking forward to using them in the future!
Description of Work: Sara from Welcome Home cleaning was very responsive when I called and sent two of her employees to our home. They were amazing and really went above and beyond to make sure I was happy with their work. They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Eileen B.
12/2012
5.0
house cleaning
  + -1 more
It went very well and we are seriosly considering retaining their services on a regular basis. It is great to come home to a fresh and clean house!!
Description of Work: I bought a "big deal" for $195.00 that included 16 hours of cleaning. So far I have used 12. They cleaned my entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Diane T.
12/2012
5.0
house cleaning
  + -1 more
We have had Welcome Home cleaning our house for quite some time now - even with a break for awhile. Sara is very accommodating and addresses any issues we have run into. I have even received follow up phone calls from Sara to make sure things went well. She has come to clean our house herself when there was a time the crew scheduled could not make it. There is definitely a sense of pride and responsibility in the way she handles her company. Our house is cleaned 2x a month. I have 1 girl now and she starts right away and keeps on going until the house is clean. The areas that I am most concerned about are the bathrooms and hardwood floors. After letting her know this, she seems to make sure both are done well. We have been satisfied with Welcome Home Cleaning and will continue using their service. ( and have had a couple other services so have something to compare.).
Description of Work: General cleaning throughout my house - vacuuming, dusting, scrub bathrooms, hardwood floors swept & washed, wipe down kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$107

John M.
11/2012
5.0
house cleaning
  + -1 more
This is the best and most efficient cleaning crew I've ever had! They first came on a "big deal" earlier in the year and fulfilled the hours of cleaning I bought over several weeks. The job was so well done that I hired them permanently. They work quickly and do a great job. They are also extremely pleasant to work with - both the office and the women that work in my home.
Description of Work: Routine bi-weekly housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Kristin M.
11/2012
4.0
house cleaning
  + -1 more
She was there promptly, brought her own supplies, worked non-stop and was very clean and professional.
Description of Work: Four full hours of house cleaning. She cleaned kitchen, bedrooms, bathrooms, wood floors and window sills. Every inch was cleaned very well. Focus for next visit is on finished basement/laundry room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Maggie P.
11/2012
5.0
house cleaning
  + -1 more
Sarah has been a pleasure to work with and all the girls that did the cleaning on all 3 occasions did a wonderful job. They were all very friendly, contscientious, and had very good attention to detail. I would and plan to use them again...
Description of Work: Cleaning services for 3-bedroom, 2.5-bath house - we did their special start-up service of 16 hours split in 3 different visits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Haley S.
11/2012
5.0
house cleaning
  + -1 more
Sara and her team are super accommodating. I am a very particular person when it comes to cleaning the house and they listened to all of my requests and they do the best job every week. I will definitely continue using them!
Description of Work: Welcome Home Cleaning cleans my home once a month. They change the sheets and clean every single room. They organize our messy shoes and the house smells awesome when we get home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Karen M.
11/2012
5.0
house cleaning
  + -1 more
This was a good experience. The team was efficient, and made my home look and smell fresh.
Description of Work: The two-person cleaning team arrived on time, with requisite supplies to perform cleaning services. They thoroughly cleaned the master bathroom, powder room, kitchen and living room, and dusted and mopped two bedrooms, small home office and dining room. They paid good attention to detail, including using a pick-up roller to remove cat hair from the couch. They also were very pleasant.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Darrell F.
11/2012
5.0
house cleaning
  + -1 more
From the quoting process thru to the service no complaints.
Description of Work: Welcome Home provides twice monthly house cleaning services and since we started using them they have been very very good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Timothy G.
11/2012
5.0
house cleaning
  + -1 more
I first found Sara from Welcome Home Cleaning on Angies List in early 2011. They have been cleaning our home every other week. I had been through a few other cleaning services in the past and had to let them go because they would either not come at the scheduled time or the cleaning quality went down over time. 18 months on, our cleaner is on-time EVERY time. The house always looks great and the lady who comes is very nice and just does a great job.
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Elizabeth M.
11/2012
5.0
house cleaning
  + -1 more
Welcome Home Cleaning comes every 2 weeks to do the cleaning. They are excellent, prompt and thorough. They are very personable and friendly, but concentrate on getting the job done efficiently.
Description of Work: House cleaning for 5 rooms (includes bathroom): kitchen, bath, living, dining, porch. Dusting, vacuuming, clean floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Hilary K.
11/2012
5.0
house cleaning
  + -1 more
They were cheerful, and worked steadily, were easy to communicate with, and friendly. they arrived in a timely fashion, kept track of time, and filled every minute with work. If I had more time to write more I would -- but I would try this company, if I were you. The other thing I would mention is that the person who answers the phones at their main office was truly friendly, thoughtful, and accommodating. She made this an ideal experience -- a service that was needed performed at the time it was needed. Very professional.
Description of Work: They thoroughly cleaned our house. They used non-toxic products -- or so it seemed to me. The house smelled fresh but not toxic after and got quite clean. They were good with the puppy. The house was much better when they were done! I will have them back for sure. They vacuumed all the floors, mopped, cleaned the 2.5 baths, and the kitchen. The house was clean. They ran out of time for some of the dusting and a bit of mopping -- but that had more to do with the size of the job and the fact that we had never had the house cleaned like that before. it was actually my first time having anyone clean my home. I would now do it again at least a few times a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.99

KRISTA C.
11/2012
5.0
house cleaning
  + -1 more
We are very pleased with Welcome Home and plan to use them for many, may years to come!
Description of Work: Sara Grzeszczak and her crew have been cleaning our home for over two years now and we are very happy with the work. The Welcome Home team is very thorough. They are wonderful about using the products that we prefer on our wood floors and wood furniture; they are very punctual, they are reliable, they are trustworthy and extremely consistent. We have a home that's roughly 3200 square feet and their price is very competitive with other services that we quoted out when we first started looking for a cleaning service several years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

RITU M.
11/2012
4.0
house cleaning
  + -1 more
I have hired "Welcome Home Cleaning " 3 times - to have my house cleaned. I've always spoken with Sara and scheduling or sometimes even re-scheduling appointments has never been an issue. The first time I had my house cleaned by them I was very impressed - they were very prompt , professional and were done in 1.5 hrs - with half an hour still left I even had them clean the basement . But the next 2 times there were different ladies who came in and they were much slower than the first time and that is the reason I gave them a B Grade .
Description of Work: I have had my house cleaned 3 times in the past with the service .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl L.
11/2012
4.0
house cleaning
  + -1 more
Several visits with different people. Some were better than others but all were willing to do the cleaning I requested.
Description of Work: General housework - bathrooms, kitchens, vacuuming and dusting other rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Kimberly R.
11/2012
5.0
house cleaning
  + -1 more
After a couple minor concerns first visit about details the second visit went perfectly. They addressed all of our questions and concerns promptly
Description of Work: We bought 4 housekeeping sessions and have used 2 so far. They were very responsive to our requests and we were happy with their work. They swept, mopped, dusted, vacuumed, cleaned kitchen and bath and cleaned interior windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Larry B.
11/2012
5.0
house cleaning
  + -1 more
There were 3 cleanings offered with this deal. The first cleaning was supposed to be a heavy clean and take up to 4 hours. The pair that was here worked for 2 hours. The next pair also worked for 2 hours and the last cleaning was done by 1 woman and took about 4 hours. All 3 arrived on time and started work promptly. They worked quietly and efficiently and very professionally. All 3 asked for my preference in cleaning products for the kitchen and wood floors. I was very pleased with all 3 cleanings and felt that my home was cleaner and more comfortable because they had been here.
Description of Work: They cleaned my house. They did everything from making beds to washing the kitchen floor. This, of course, included vacuuming, dusting, cleaning cobwebs, and cleaning bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Contact information

85 Bay Rd, Fox Lake, IL 60020

https://www.welcomehomecleaningservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Welcome Home Cleaning Inc is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Welcome Home Cleaning Inc accepts the following forms of payment: Check,Zelle
Yes, Welcome Home Cleaning Inc offers free project estimates.
Yes, Welcome Home Cleaning Inc offers eco-friendly accreditations.
No, Welcome Home Cleaning Inc does not offer a senior discount.
No, Welcome Home Cleaning Inc does not offer emergency services.
No, Welcome Home Cleaning Inc does not offer warranties.
Welcome Home Cleaning Inc offers the following services: Residential and commercial house & office cleaning. We offer weekly, bi-weekly, every 3 week, and monthly cleanings! We also specialize in move in/out cleaning, and deep cleaning for those who only need the service occasionally.
Window Cleaning, Carpet Cleaning, Mold Restoration, Fire Restoration.

Contact information

85 Bay Rd, Fox Lake, IL 60020

https://www.welcomehomecleaningservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed