Ex-Stink Plumbing & Sewer

Plumbing, Sewer Cleaning, Drain Cleaning,

About us

Ex-Stink Plumbing and Sewer is owned & operated by Harold Van Crey and family. We are a full plumbing and sewer repair service company that is licensed, bonded, and insured. We are fully committed to offering our customers honest, reliable, quality service, twenty-four hours a day, seven days a week. Through dedication to our customers and our commitment to quality, we feel that we can offer you the best service in the industry. Free Estimates - Licensed, Bonded & Insured - Better Business Bureau Member A+ Rating - Owner operated. Award winning. DBA HVC Plumbing.

Business highlights

23 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.

Services we don't offer

Pump septic tanks and install water filtration systems

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.7831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 751-775 of 831 reviews

Sam L.
06/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Charles P.
06/2014
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: Rodded sewer line and verified a clean sewer with a camera.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

larry A.
06/2014
4.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Photo rod drain

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

VIRGINIA F.
06/2014
3.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$111

Response from Ex-Stink Plumbing & Sewer
Thank you for your business! Not sure why such low grades without an explanation. I would like to discuss any disappointment that you may have encountered in your service. Please feel free to call our office.

Paul S.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard B.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Visual inspection of the sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Yvonne S.
06/2014
5.0
sewer cleaning, drain cleaning
  + 0 more
unknown
Description of Work: This was a Big Deal for $129.00 for sewer or drain rodding with a free sewer televising. They did some additional work. Everything turned out fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Elizabeth R.
06/2014
5.0
plumbing, drain pipe
  + 0 more
unknown
Description of Work: Ex-stink offered a coupon to check the sewer line with a camera and rod it out if necessary. They found immediately that the sewer line leading to the house was displaced so they could not check the rest of the line. At that point I contacted my local plumber and had him confirm the problem, dig up the line and replace it. If I had not taken advantage of the special offer, I would not have found out about the displacement of the pipe until the sewage backed up into my house, so for that I was grateful. I felt more comfortable using my local guy which is why I didn't have Ex-stink complete the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Douglas W.
06/2014
5.0
plumbing, drain pipe
  + 0 more
unknown
Description of Work: Put camera down pipe. |Found that the pipe was broken & needed repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Don F.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRIDGET U.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They checked my sewer system and discovered some potential problems of which I was unaware. A connection close to the street was obsolete and they recommended that I update it. I decided not to do so at this point, but will keep them in mind in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Denise G.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Uto S.
06/2014
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Through an Angie's List deal, we had televising and initial rodding done to the sewer line. Mark was accessible and forthcoming with information on a subsequent phone call after the appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

David P.
06/2014
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Ex Stink came to my house to investigate a sewage smell in the basement. They first look down the sewage pipe with a camera and it was all clear of roots. Next the looked at the the drain pipe and discovered the P trap has deteriorated> They said it's not an immediate fix since we don't have a finished basement, but gave us an estimate on the fix. They were very nice to work with and would use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

RICHARD W.
06/2014
5.0
plumbing, sewer cleaning
  + 0 more
Fine.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

joni K.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed exterior sewer access and scoped pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Daniel D.
05/2014
4.0
plumbing, sewer cleaning
  + 0 more
As described, nothing more
Description of Work: video scope sewer line and inspect flood control system

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

William G.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Dave P.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

LAWRENCE S.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Lisa F.
05/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a rodding & TV check "package" for my sewer. Although Ex-Stink completed those services fine, they told me that I had a 'break' in my sewere line under my front yard. They did not show me the break on their TV camera, so I couldn't confirm the break. Then, they provided a sky-high quote ($5,000+) to come back and fix the break. They really didn't give me advice about not fixing it, etc. At that point, I felt that they were just trying to sell more business, and not really trying to give me the best advice.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Ex-Stink Plumbing & Sewer
I am sorry that you didn't feel you got your questions answered or the advice you were looking for. Please contact the office at 847-587-4800 and we will help you in any way we can. Thank you for your business!

Dan H.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Jacqueline J.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

M S.
04/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: The description on the "big deal" was ambiguous. It said the drain cleanout had to be "readily accessible" but when the provider arrived, he said that meant that the cleanout had to be accessible from outside the house.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$99

Response from Ex-Stink Plumbing & Sewer
We have since worked with Angie's List with rewording our coupon so it does state outside access. If an cleanout is inside the basement it is not accessible and requires 2 techs to carry a 300 lb machine down to the point of your cleanout. We are sorry for any misunderstandings.

Dawn M.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-137480
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Sewer Cleaning,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines

FAQ

Ex-Stink Plumbing & Sewer is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Ex-Stink Plumbing & Sewer accepts the following forms of payment: Check,CreditCard,Financing Available
No, Ex-Stink Plumbing & Sewer does not offer free project estimates.
No, Ex-Stink Plumbing & Sewer does not offer eco-friendly accreditations.
No, Ex-Stink Plumbing & Sewer does not offer a senior discount.
Yes, Ex-Stink Plumbing & Sewer offers emergency services.
Yes, Ex-Stink Plumbing & Sewer offers warranties.
Ex-Stink Plumbing & Sewer offers the following services: Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.
Pump septic tanks and install water filtration systems

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM