Ex-Stink Plumbing & Sewer

Plumbing, Sewer Cleaning, Drain Cleaning,

About us

Ex-Stink Plumbing and Sewer is owned & operated by Harold Van Crey and family. We are a full plumbing and sewer repair service company that is licensed, bonded, and insured. We are fully committed to offering our customers honest, reliable, quality service, twenty-four hours a day, seven days a week. Through dedication to our customers and our commitment to quality, we feel that we can offer you the best service in the industry. Free Estimates - Licensed, Bonded & Insured - Better Business Bureau Member A+ Rating - Owner operated. Award winning. DBA HVC Plumbing.

Business highlights

23 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.

Services we don't offer

Pump septic tanks and install water filtration systems

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.7831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 831 reviews

Adem T.
03/2016
5.0
plumbing, sewer cleaning
  + 0 more
Services were provided professionally, as advertised, nice job and no complaints.
Description of Work: Drain rodding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write us a review. We look are happy to hear that you were happy with the services.

Tammy J.
03/2016
5.0
plumbing, wells
  + 0 more
Being a Sunday I was not sure they would even answer the phone but they did! They came out right away and within an hour after they arrived I had a new pump installed. Great service!
Description of Work: Replaced a ejector pump for my washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write us a review. We know that weekend emergencies can be stressful on our customers and try to be as responsive as possible. We are glad to hear that you were happy with our services, and we appreciate your business!

Chitra N.
03/2016
5.0
drain cleaning, plumbing, wells
  + 1 more
I called and left several plumbers an email message that I needed someone to come and unclog my toilet late Friday 3/18/16 night at 11:30pm. My toiled clogged up earlier in the evening and although I can usually get it unclogged, I was unable to do so this time hence needed a plumber. Dave called me back at 11:45pm and scheduled to come on Saturday the 23rd after 2p. At the last minute I had to push it back by an hour, he did not mind it at all. When he came he explained what was going on and finished the job and cleaned it all up. I just closed on a townhome an he recommended that I should get the sump pump checked before I move in, versus, waiting until there is an issue. I will definitely use them in the future for all my plumbing needs in my condo. I would give them A+.
Description of Work: He unclogged my toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Ex-Stink Plumbing & Sewer
Thank you for your kind review. We are happy to hear you were happy with our team. We recognize that our business is built on quality customers like you!

Christine C.
03/2016
4.0
excavators, plumbing, sewer cleaning
  + 1 more
They did a very good job but a little pricey.
Description of Work: Telescoped sewer lines & found a break in the pipe. They came the following day & excavated & repaired the pipe.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write a review. We appreciate your business!

Kathleen C.
03/2016
4.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
They checked inside plumbing and came up with a variety of solutions for slow drains.
Description of Work: It turned out not needing the service I bought. I got a refund because it was still under warranty.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Ex-Stink Plumbing & Sewer
We appreciate your business with us!

Dee L.
02/2016
5.0
plumbing, sewer cleaning
  + 0 more
Super. Dave was very professional and nice. Took time to explain everything.
Description of Work: Routed sewer line and televised inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
We are happy to hear you were comfortable with our team and our work! We are also happy to have quality customers like you, and look forward to helping you in the future with your plumbing and sewer needs.

Amy K.
02/2016
3.0
excavators, plumbing, sewer cleaning
  + 1 more
scoped the sewer and naturally found root damage and promptly convinced us sewer had to be repaired immediately. dug up front yard and placed dirt on walkway to front door while replacing a small portion of sewer. never should have done this as it was only half the necessary job and we had to redo a lot of their average work this year. Most negative was i had to ask 3 times to have them move the mud pile they left on my walkway. It was sadly difficult to convince them to come clean up their workspace.
Description of Work: scoped the sewer. dug up front yard and placed dirt on walkway to front door. had to ask 3 times to have them move the mud pile owner finally came and did it to his credit. did half a job and i had to redo a lot when finishing job this year.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$2,000

Linda O.
02/2016
5.0
plumbing, drain cleaning
  + 0 more
It took 10-15 minutes and Dave left everything clean. He wore paper boots over his shoes and that always impresses me.
Description of Work: Unclogged sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write us a review. We appreciate your business!

Marissa G.
02/2016
5.0
plumbing
  + -1 more
Harold came in and did a great job explaining everything. He also replaced the hose bib, the source of most of our issues, along with replacing some old cpvc pipe with copper. It was fixed the same day quickly and efficiently. Very happy with the service.
Description of Work: Frozen burst pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Ex-Stink Plumbing & Sewer
Thank you very much for your business and your kind review!

Eva M.
02/2016
3.0
sewer cleaning
  + -1 more
They were fine but we found out we had to spend more money to get a better job done. The guy was nice but I think they should have been more transparent. I think the price wasn't accurate.
Description of Work: They came and they opened are our sewer line. They cleared the sewer line.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Therese M.
02/2016
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Serviceman was very friendly and professional. He gave us good advice for future plumbing maintenance. His Angie's List discount was more than expected. This is the second time we have used this provider and would definitely do so again.
Description of Work: Cleared three sluggish drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from Ex-Stink Plumbing & Sewer
Thank you very much for your business and your kind review!

Lisa C.
02/2016
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Dave and Shane rodded the main sewer line. Dave also looked at a few of my other plumbing concerns and gave me some advice and scheduled another visit to address a leaking faucet. The main sewer line needs some additional work and Dave gave me some quotes. There is not current access to the line from anywhere outside which is needed and he gave me a quote. Because I was not prepared to finance the ultimate cost right now, we determined a stop gap for purposes of finances and Dave gave me a great quote to do that initial work. He even took the cost of today's visit and applied it against the subsequent work. Dave and Shane were honest, professional, and cleaned up after themselves. I would highly recommend them!!
Description of Work: Main Sewer Rodding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you very much for your business and your kind review!

Steve W.
02/2016
5.0
plumbing
  + -1 more
They scheduled a man in 1 day, but when I explained that this was for elderly and handicapped, they had a man there in 1 hour! Awesome! The first company that we called wanted to do the work for almost 3 times the price that Ex-Stink did it for. I'd hire these guys in a second!
Description of Work: We called Ex-Stink to unclog a drain for our elderly parents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write us a review. We appreciate your business!

Noreen Joan K.
02/2016
5.0
plumbing
  + -1 more
Excellent! From scheduling the appointment to handing over the CD of my sewer line, Ex-Stink Plumbing & Sewer did a professional job. They were able to accommodate my schedule and very gracious in handling all the changes to my schedule. The appointment started on time and the inspection went flawlessly. Everything was fully explained and I learned a lot about my house and its sewer system from the inspectors. I highly recommend Ex-Stink Plumbing & Sewer and hope to use them again the future.
Description of Work: Sewer Rodding and Televising

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you very much for your business and your kind review!

JEROME M.
01/2016
2.0
plumbing
  + -1 more
I missed the cover area when i made purchase they dont services my area
Description of Work: nothing they dont services my area
Rating CategoryRating out of 5
$99

William A.
01/2016
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
I had purchased the services of 2 men for one hour. ?I was pretty sure that the pipe was not just clogged, but that there was an obstruction. ?They worked diligently for the full hour, but were unable to reach the obstruction even though their router cable was fully extended.
Description of Work: We have a 6 inch drainage pipe, about 100 feet long, which runs between our house and the one next to it. The pipe was clogged with leaves and other debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to post a review. We appreciate your business!

Todd T.
01/2016
5.0
plumbing, sewer cleaning
  + 0 more
Went very well. Very satisfied with the work.
Description of Work: Replace sewer line rupture in the middle of the front yard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Ex-Stink Plumbing & Sewer
Thank you for your business! We truly appreciate your taking the time to leave feedback and a review.

Ryan T.
01/2016
5.0
plumbing, sewer cleaning
  + 0 more
Great.?On time.? Good price.? Job performed as promised.
Description of Work: Rodding 150 feet of sewer from a manhole 10 feet deep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Ex-Stink Plumbing & Sewer
Thank you very much for your business and your kind review!

Julian J.
01/2016
5.0
plumbing, sewer cleaning
  + 0 more
The scheduled plumber for the day of the repair called in sick but Ex-stink was able to find another plumber to come out just a day later, which we were very happy with. The actual job was not easy. We had 2 other quotes at a higher price with everyone saying that it won't be easy. The old pipe was extra heavy duty cast iron with many connections. The pipe was between two joists between the 1st and 2nd floor so they had to work 9-10 ft up with heavy 4 inch pipe.? Nevertheless the team finished in a day and everything works now. The Team was also very responsive to questions and explained the issues and their approach very well. They also told us about a few things to watch for that are nearing the end of their life, like a toilet supply valve and a shower vent connection. Overall we were very happy with Ex-stink and like their name suggests, they really did stop the sewage stink ;-)
Description of Work: Replacement of approx. 10 ft. of deteriorated 4 inch cast iron sewage pipe with PVC. Reconnected multiple tie-ins from sinks, showers, toilets and vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Response from Ex-Stink Plumbing & Sewer
Thank you very much for your business and your kind review! We truly appreciate your understanding with the rescheduling because of circumstances beyond our control.

JAN P.
01/2016
5.0
plumbing, sewer cleaning
  + 0 more
I can't give this company more praise. They came out on NYE to rod our sewer and locate an obstruction. They communicated with us and seemed very fair. We will be using them in the future.
Description of Work: Removed toilet and rodded sewer line. Used camera and locator to find the obstruction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Ex-Stink Plumbing & Sewer
Thank you very much for your business and your kind review!

Stephen L.
01/2016
5.0
plumbing, sewer cleaning
  + 0 more
Showed up on time and ran the camera down my sewer line. Showed no blockage. Very courteous and professional.
Description of Work: Sewer rodding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you very much for your business and your kind review!

Beverley M.
01/2016
5.0
plumbing, wells
  + 0 more
So, plumbers gone. He was super nice. Walked me thru all of our issues. Explained everything well enough to where I really had no questions for him. Got a couple different estimates for a few different possibilities... All considerably lower than I would have thought. He did the job he was hired to do, shook my hand (and meant it! No sloppy handshake here) and left with a real smile. THAT is how service is done. Thank you Angie's List for the awesome guy (Mike) at Ex Stink Plumbing! I WILL be having him back =)
Description of Work: Checked our sump pump, gave various estimates for a few options, looked at some interior plumbing issues, most of all explained things in terms EASY to understand!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you very much for your business and your kind review! We appreciate your feedback.

Paula Y.
01/2016
5.0
plumbing
  + -1 more
Excellent-prompt, knowledgeable, clean
Description of Work: Repair Leaking pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you very much for your business and your kind review! We appreciate your feedback.

Kevin T.
01/2016
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Great. ?They were punctual, friendly, and very professional. ?I would recommend them for this job again.
Description of Work: The came and rodded our main line from the clean out. They also ran a camera to check for problems. Everything was good in the pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Ex-Stink Plumbing & Sewer
Thank you very much for your business and your kind review!

Aaron S.
12/2015
5.0
plumbing, wells, sewer cleaning
  + 1 more
Great guys! Went above and beyond. Would definitely use again.
Description of Work: Sewer scope and sump pump check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you very much for your business and your kind review!

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-137480
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Sewer Cleaning,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines

FAQ

Ex-Stink Plumbing & Sewer is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Ex-Stink Plumbing & Sewer accepts the following forms of payment: Check,CreditCard,Financing Available
No, Ex-Stink Plumbing & Sewer does not offer free project estimates.
No, Ex-Stink Plumbing & Sewer does not offer eco-friendly accreditations.
No, Ex-Stink Plumbing & Sewer does not offer a senior discount.
Yes, Ex-Stink Plumbing & Sewer offers emergency services.
Yes, Ex-Stink Plumbing & Sewer offers warranties.
Ex-Stink Plumbing & Sewer offers the following services: Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.
Pump septic tanks and install water filtration systems

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM