Ex-Stink Plumbing & Sewer

Plumbing, Sewer Cleaning, Drain Cleaning,

About us

Ex-Stink Plumbing and Sewer is owned & operated by Harold Van Crey and family. We are a full plumbing and sewer repair service company that is licensed, bonded, and insured. We are fully committed to offering our customers honest, reliable, quality service, twenty-four hours a day, seven days a week. Through dedication to our customers and our commitment to quality, we feel that we can offer you the best service in the industry. Free Estimates - Licensed, Bonded & Insured - Better Business Bureau Member A+ Rating - Owner operated. Award winning. DBA HVC Plumbing.

Business highlights

23 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.

Services we don't offer

Pump septic tanks and install water filtration systems

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.7831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 701-725 of 831 reviews

Antonette G.
05/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Catherine C.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: A variety of repairs and replacements in two bathrooms. Harold explained the problems and options very well. I highly recommend and would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and your kind review. We truly appreciate hearing the our customers are satisfied with our company.

Codey H.
05/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: They cleaned out our sewer line using a hydro system that was amazing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$799

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

William S.
05/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: I arranged with the provider to do the job on May 4th. The service man was able to do the job without me needing to be there. He cleaned the line up to the parkway where he found heavy roots and mud which he let me know. Since it is village owned, I didn't need further service from him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Catherine C.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: went very well, except that the price went higher when we asked certain questions about out drain lines. The need to specify exact terms when advertising their services. The gus who came out were professional, knowldgable and friendly. |the company need to be exact in their promos. |thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
The Angie's List coupon states that it includes one pass (one cutter blade) and televising of the main sewer line. This coupon works well with a sewer that is maintained on a yearly basis. Unfortunately, roots can penetrate a sewer line and then become impacted. When this occurs then the line would need to be extensive rodded. An estimate for this service was left with you. Thank you for your business!

MARCIA Y.
04/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Routed five of our suer drains . Told us that city was responsible for the one drain in street. Charged us only for the permit 495.00 the first time that Ex stink routed one drain. Second time after city came and we needed Ex stink again because we had other problems in other drains thats when Ex stink routed the five drains. I think they charged us around 500.00. They were great workers .would recommended and use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your kind review. We look forward to working with you again as needed.

Christopher B.
04/2015
5.0
plumbing
  + -1 more
awesome.
Description of Work: rodd and televise sewer. advised options for future maintenance. plan to use these guys annually for our rodding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

michael t S.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Camera to see if sewer drains clogged. Went well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

John F.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Serious root problems, fortunately no issues with the pipe, but had to call in a hydro rodder to complete the job. That significantly increased the cost. I've used them in the past and have been happy with there service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Ex-Stink Plumbing & Sewer
Thank you for your review.

Daniel S.
04/2015
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Eileen S.
04/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: I already submitted this form and a complaint. This company never called me. Angie's list said they would reach out after I contacted you with my complaint. You never did and the plumber never called. Since I purchased this shortly after the New Year I figured I would give them time. After You said you'd reach out, I once again gave it time and NOW, I am past the refund stage. |This deal and the way Angie's list handled my complaint leaves me disappointed and not likely to purchase another deal from you at this time. I will def not recommend your service. Hope you get this review..

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0


Response from Ex-Stink Plumbing & Sewer
Dear [member name removed] I am not sure where the communication error lies here. I checked our email records and see that you purchased the coupon on Dec 30, 2014. I responded that very same day thanking you for the purchase and giving you our business phone number to call and schedule an appointment. That is where the communication stopped. I never heard from you from that point on. Usually if a customer has an issue and reached out to Angie's list then we would receive notification from them to call the customer. I never received any correspondence from them. I am truly sorry for any inconvenience that this has caused you. If you are still in need of plumbing/sewer services then please call the office at 847-587-4800. Thanks, Christine

Linda L.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Clear pipes

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

don H.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: TV view of drainline from house to cleanout on a $99 deal. Spotted some areas of blockage so cleaned out for about $300.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Renata R.
03/2015
5.0
plumbing
  + -1 more
I was happy with the services.
Description of Work: $99 for Sewer Rodding and Televising

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for our business!

Beth & Andy S.
02/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
thank you for your business!

LINDA D.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Have used this company twice. They ALWAYS come out promptly and give us estimate and have great prices and do excellent work. Would not think of using anyone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ex-Stink Plumbing & Sewer
Thank you for your repeat business!

Richard G.
02/2015
5.0
sewer cleaning
  + -1 more
They did a great job.
Description of Work: Sewer Rodding and Televising.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Junior P.
02/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Holly J.
02/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Carveat emptor. I had this crew come out for a $99.00 special rodding. I understand that the project was more comprehensive than one pass rodding and scope. Bottom line not a special I ended up paying more than I usually do for the same amount of time and labor. However, the crew was very professional and I believe did a good job inspite of the cost.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$325

Response from Ex-Stink Plumbing & Sewer
The big deal coupon is used primarily for maintenance of the sewer line. Your sewer had been impacted with roots and required an extensive rod, which is not covered in the coupon. We provided the service at a fair and reasonable price.

Mary G.
02/2015
5.0
drain cleaning
  + -1 more
He did a nice job.
Description of Work: He rodded a drain.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Burt S.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

David B.
01/2015
5.0
plumbing
  + -1 more
good
Description of Work: rod/scope line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

JOHN C.
12/2014
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
See above.
Description of Work: For the special price of $99, my three-flat main sewer line was video inspected and rodded clean. As a tenant happened to have a kitchen sink backup as they were rodding my sewer line, I asked if they could look at that. They did but were unable to clear the line with a power rodder because of a huge amount of ugly black grease in the line (I saw it). They did not charge me and came back the next day with special equipment -- a hydrojet device that was likened to power washer for the inside of my drain pipe. After some effort, they freed the line of grease. One year warranty. Cost $325.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business! If you have any further issues please feel free to call the office.

Maija B.
12/2014
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: They rodded our sewer line--it was quite a complex job and required more than the standard rodding. With the camera, we determined that part of our old clay line had cracks and that was the cause of the problems. We were given an estimate to replace that section, if we so decide.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Mike V.
12/2014
4.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Sewer rodding 2,4,6 inch blade

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-137480
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Sewer Cleaning,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines

FAQ

Ex-Stink Plumbing & Sewer is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Ex-Stink Plumbing & Sewer accepts the following forms of payment: Check,CreditCard,Financing Available
No, Ex-Stink Plumbing & Sewer does not offer free project estimates.
No, Ex-Stink Plumbing & Sewer does not offer eco-friendly accreditations.
No, Ex-Stink Plumbing & Sewer does not offer a senior discount.
Yes, Ex-Stink Plumbing & Sewer offers emergency services.
Yes, Ex-Stink Plumbing & Sewer offers warranties.
Ex-Stink Plumbing & Sewer offers the following services: Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.
Pump septic tanks and install water filtration systems

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM