Ex-Stink Plumbing & Sewer

Plumbing, Sewer Cleaning, Drain Cleaning,

About us

Ex-Stink Plumbing and Sewer is owned & operated by Harold Van Crey and family. We are a full plumbing and sewer repair service company that is licensed, bonded, and insured. We are fully committed to offering our customers honest, reliable, quality service, twenty-four hours a day, seven days a week. Through dedication to our customers and our commitment to quality, we feel that we can offer you the best service in the industry. Free Estimates - Licensed, Bonded & Insured - Better Business Bureau Member A+ Rating - Owner operated. Award winning. DBA HVC Plumbing.

Business highlights

23 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.

Services we don't offer

Pump septic tanks and install water filtration systems

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.7831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 676-700 of 831 reviews

Bart B.
10/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Televised my sewer line from the front of my house to the sewer main. Ex-Stink has always provided a professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review.

joseph C.
09/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business.

Carol P.
09/2015
5.0
excavators, plumbing, wells, sewer cleaning
  + 2 more
unknown
Description of Work: I originally purchased the $99.00 sump pump check and sewer line video, I was so glad I did because they unexpectedly discovered that my sewer main out of the house was broken but not completely disconnected. (That would have been a huge mess). Since it wasn't completely disconnected I was able to have the repair done on a non-emergency basis. I obtained quotes from other plumbers and discovered their price was very fair. The sewer crew arrived on time, they laid down boards to protect the sidewalk and brought the backhoe in to minimize disruption fo my landscaping. They had the township inspectors out to verify the work was done correctly and backfilled the area when they were done. The workmen were polite and cleaned reasonably well. (I had to do some vaccuming in the basement where they had to drill out concrete in the foundation) but otherwise it was perfect

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

ANN G.
09/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike K.
09/2015
4.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business.

MT W.
08/2015
2.0
plumbing
  + -1 more
See above
Description of Work: They came out and said they used their camera to determine the routing covered by this was not possible and needed to do more expensive routing. I then called another service who did the routing (yes! the same one covered by the promotion). I feel scammed, but did not have the time to follow up and fight for a refund. Very disappointed. PS, I am likely a couple days off on my service, date. I just received this review email and thought I would quickly fill it out. I am within +/- 3 days. Sorry.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$99

Response from Ex-Stink Plumbing & Sewer
Dear Customer, We came out to your home and put a camera in the line to see what was going on. It was noted that it was impacted with too much mud. The tech recommended to jet the line because it was less riskier than trying to put our rodding equipment thru and breaking it or damaging your line. If you were unhappy with his recommendations I wished you would have called and spoken to me. If you would like you can still call the office and we can discuss giving you a credit for any plumbing or sewer work for your future needs. Thanks,Christine

James A.
07/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: My bathtub was clogged. They shot the hair out to the main line. In/out in 20 mins. They were very professional. I'm very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review!

Richard H. W.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleared the drain from the house to the street

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review!

Carrie C.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review!

SP S.
07/2015
5.0
plumbing, drain cleaning
  + 0 more
It went well as planned
Description of Work: He used a camera to inspect the drain pipe which was closed. It helped to identify the section of the pipe where the pipe was clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review!

Isaac D.
07/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: They checked the sump pump but they told the sensor wasn't working right. |The only way to fix it was to replace the pump and sensor together. | |Later on I checked myself and found that the sensor was indeed working.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Holly H.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They found the issue snd corrected it. Luckily it was not a major problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your review and your business!

Michelle H.
07/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
.
Description of Work: I had purchased a sewer rodding and televising big deal. When I called the company to set up a time, they informed me there would be an additional charge since I didn't have outside sewer access. |The guys arrived on time and were very punctual. They spent over two hours at my home because my sewer had actually collapsed. They worked very hard trying to find the exact spot of the collapse. |They gave us a quote for the additional work which was competitive with the other ones I later received. However, the lead guy informed me that he wouldn't be there to help, so I chose another company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ex-Stink Plumbing & Sewer
Thank you for your review. We have a service crew and a dig crew. The tech that was at your house is also one of our licensed plumbers and a service crew tech. Our dig crew handles most of the sewer repairs and installations. If you need anything in the future I hope you would reconsider our company.

Angela S.
07/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: I called about a smell coming from our upstairs plumbing. Given their name I thought they'd be able to find it. They investigated, put a few holes in wall, and couldn't find the source. I asked them to do a smoke test/camera the line and they said they couldn't. They did rod out my bathroom waste stack, which I purchased through an Angie's List deal. I had to get another plumber in to camera the line and smoke test the problem and fix it. They did not "ex-stink" my problem.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$179

Mark K.
07/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Darius A.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: Well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your review and your business!

Julie L.
07/2015
5.0
plumbing, drain pipe
  + 0 more
.
Description of Work: Added a new clean out to separate the house and coach house plumbing - very happy with service - it resolved the issues we were having with sewage backing up!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Ex-Stink Plumbing & Sewer
Thank you for your review and your business!

Ashraf Y.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Plumbing scope

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Ex-Stink Plumbing & Sewer
Thank you for your review and your business!

EVELYN F.
06/2015
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: A crew of 2 men help unclogged the drainage pipe for my washer. They were very punctual and provided excellent service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your review and your business!

Darius A.
06/2015
5.0
plumbing, sewer cleaning
  + 0 more
.
Description of Work: Tried to rod out my sewer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your review and your business!

David S.
06/2015
4.0
drain pipe
  + -1 more
.
Description of Work: $99 for Sewer Rodding and Televising
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Lorrie B.
06/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: They did good. Was wondering why no scope on the drain. But no problems. | |They did suggest i put in an outside clear point. Seemed like it would be a good idea if i had time to ammortize the expense over a longer time period than i plan to stay in this old house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Claudia Z.
06/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
.
Description of Work: Sewer and flood control rodding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Ken M.
05/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Theresa R.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Front wall hydrant vacuum breaker was busted, I decided to replaced the full wall hydrant (water spicket) with Wolford brand. Thank you Andy and Jerry for all your help and information, your time was greatly appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-137480
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Sewer Cleaning,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines

FAQ

Ex-Stink Plumbing & Sewer is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Ex-Stink Plumbing & Sewer accepts the following forms of payment: Check,CreditCard,Financing Available
No, Ex-Stink Plumbing & Sewer does not offer free project estimates.
No, Ex-Stink Plumbing & Sewer does not offer eco-friendly accreditations.
No, Ex-Stink Plumbing & Sewer does not offer a senior discount.
Yes, Ex-Stink Plumbing & Sewer offers emergency services.
Yes, Ex-Stink Plumbing & Sewer offers warranties.
Ex-Stink Plumbing & Sewer offers the following services: Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.
Pump septic tanks and install water filtration systems

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM