Ex-Stink Plumbing & Sewer

Plumbing, Sewer Cleaning, Drain Cleaning,

About us

Ex-Stink Plumbing and Sewer is owned & operated by Harold Van Crey and family. We are a full plumbing and sewer repair service company that is licensed, bonded, and insured. We are fully committed to offering our customers honest, reliable, quality service, twenty-four hours a day, seven days a week. Through dedication to our customers and our commitment to quality, we feel that we can offer you the best service in the industry. Free Estimates - Licensed, Bonded & Insured - Better Business Bureau Member A+ Rating - Owner operated. Award winning. DBA HVC Plumbing.

Business highlights

23 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.

Services we don't offer

Pump septic tanks and install water filtration systems

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.7831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 601-625 of 831 reviews

Steve Z.
10/2016
5.0
plumbing
  + -1 more
They fixed it
Description of Work: A clogged drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ex-Stink Plumbing & Sewer
Glad to hear your issue was resolved by our technician! Thank you for your review!

Jack Y.
09/2016
5.0
sewer cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review!

Darius A.
08/2016
5.0
plumbing
  + -1 more
Great service would call again.
Description of Work: Sewer rodding

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Ex-Stink Plumbing & Sewer
We appreciate your business and your review!

Rick D.
06/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for the review. Please do not hesitate to let us know how we can improve in the responsiveness area as it fits your needs. We appreciate your business!

Paul M.
06/2016
4.0
plumbing
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for the review. We appreciate your business!

Frederick H.
06/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write us a review. We appreciate your business!

steven M.
06/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for the review. We appreciate your business!

Tom B.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for the review. We appreciate your business!

Hector B.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: I had a problem with water backing up from the outgoing pipes that drain out to the sewer. It was backing up into the basement. I tried working with another contractor first. The other guys, I won't mention any names.... but, their initials are A.W.E. came out after the first backup and rodded out the pipes which only temporaraly fixed the problem, they also suggested I use thinner toilet paper....? /-(. It backed up again about two months later. They charged me for another visit and another rodding. Then told me that they could use a telescopic camera to find out what the recurring problem was, but they didn't have one on the truck and that I would need to call the office to setup another appointment and get charged again for the televising. Then after that, I would have to schedule another appointment to have a crew come in and fix whatever the problem was. That would have been 4 visits, minimum and 4 separate charges for each time they had to come out. Well I wasn't having that. | |I got a coupon from Angies List for Ex-Stink Plumbing for a rodding and televising probe. They came out and cleared the backup, then showed me the problem with their camera. It was some roots that had grown into the pipes. The quoted me for the pipe removal and replacement and a installation of a clean and they credited me the price of the coupon in the estimate. So they only had to come out twice and I only paid one-all inclusive price for everything. Everything was done in about 48 hrs. I might have even been done sooner if the next day wasn't a Sunday and we had to get a permit from the village. It's been about almost a year since the repair and I have had no problem since. I felt that they were great, professional and courteous, and not just there to prey on my misfortunes by gouging me and trying to bleed me like the other guys. | |I would definitely recommend Ex-Stink and will be calling them again the next time I have a plumbing problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write a descriptive review! We appreciate your kind words and recognize it's customers' reviews that make a big difference in new customers willing to take a chance on us. We recognize that trust is hard to come by in this business and pride ourselves on putting the customer first. So, we are happy that you were comfortable with our team and our work. We look forward to helping you in the future with any of your plumbing and sewer needs!

Jason F.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: We had water backing up in our shower and furnace room. They sent a camera down the pipe and inspected a good hundred feet out. It turned out the clog had cleared itself, so they didn't have to do anything, but he gave us some advice and guidance on what could have caused it and what to do if it happens again. The guys were incredibly professional and helpful. And they didn't mind our boys hanging back and watching everything they were doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your kind review. We are so happy to hear that you were comfortable with our team and our work. We look forward to helping you with your future plumbing and sewer needs!

DONNA W.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for the review. We appreciate your business!

William V.
04/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Brian A.
04/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: They were hired to provide video of duct work so we could determine if there was a blockage. They didnt record it. They came back...charged me more and i still dont have the video.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Rhonda W.
04/2016
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: They were quick, prompt and very professional. They scoped the sewer and gave us tips on maintaining the it to keep it in good working order. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write a review. We are happy to hear that you were comfortable with our team and our work. We are happy to have a quality customer like yourself, and look forward to working with you in the future!

Meyyappan P.
04/2016
5.0
drain cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Christine F.
04/2016
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: I hired this company three times in the past couple months. I used the $99 special to scope the outside gutter pipes for a house we were under contract on. The guys did a great job and were very helpful. I then hired them to scope the inside sewer lines of the house. They were very thorough and even took a look at the rest of the plumbing in the house to let me know if anything was wrong. | |I also used them to install two faucets because we had new granite put into our kitchen and bathroom in our condo. They did an excellent job and were very professional. I seriously have not one complaint about them and will be continuing to use them for all my plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ex-Stink Plumbing & Sewer
Thank you for your kind review! We recognize that our business is built on quality, loyal customers like you! We are happy to hear that you felt comfortable with our team and our work. We look forward to helping you in the future with your plumbing and sewer needs.

Judy L.
04/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: They rodded out one area for the original Angie's list price and an additional area for $100 more. |They recommended further work for $3800-$4300.00 which I've decided to wait on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Larry M.
04/2016
5.0
drain cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Norman V.
03/2016
2.0
drain cleaning, plumbing, sewer cleaning, wells
  + 2 more
unknown
Description of Work: I found their approach sneaky. They offered an excellent deal, $99 for Sump Pump Tune-up & Sanitary Sewer Televising, however in a sewer pipe with very little in the way of roots, they would only put a 1 inch cutter for the $99 and wanted additional money to use the proper sized 4" cutter which would have easily completely cleaned the sewer pipe in one pass.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$99

Response from Ex-Stink Plumbing & Sewer
We are sorry to hear that you were not happy with the coupon special. The coupon states that it covers one pass with a one inch cutter. We never put in the biggest one first because it could get caught and damage our equipment or your sewer pipes. Our team is very experienced and professional and explains each unique situation clearly and thoroughly. We hope that you re-consider us in the future, but understand that you were not happy with what the coupon entailed.

DEE D.
03/2016
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Power rodding of our sewer line........they always do an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thanks for your review and for being a loyal customer of ours. We appreciate your business!

ARLENE T.
03/2016
5.0
drain pipe, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: Fixed drainage system in my 100 yr old home. Used camera to verify repairs Saved me thousands!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Ex-Stink Plumbing & Sewer
Thank you for the review. We appreciate your business!

pat B.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for the review. We appreciate your business!

Thomas B.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from Ex-Stink Plumbing & Sewer
Thank you for the review. We appreciate your business!

Judy H.
03/2016
4.0
plumbing
  + -1 more
.
Description of Work: I used Ex-Stink to put in a whole house water filter and a new faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write a review. We appreciate your business.

Terry H.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write us a review. We appreciate your business!

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-137480
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Sewer Cleaning,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines

FAQ

Ex-Stink Plumbing & Sewer is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Ex-Stink Plumbing & Sewer accepts the following forms of payment: Check,CreditCard,Financing Available
No, Ex-Stink Plumbing & Sewer does not offer free project estimates.
No, Ex-Stink Plumbing & Sewer does not offer eco-friendly accreditations.
No, Ex-Stink Plumbing & Sewer does not offer a senior discount.
Yes, Ex-Stink Plumbing & Sewer offers emergency services.
Yes, Ex-Stink Plumbing & Sewer offers warranties.
Ex-Stink Plumbing & Sewer offers the following services: Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.
Pump septic tanks and install water filtration systems

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM