Ex-Stink Plumbing & Sewer

Plumbing, Sewer Cleaning, Drain Cleaning,

About us

Ex-Stink Plumbing and Sewer is owned & operated by Harold Van Crey and family. We are a full plumbing and sewer repair service company that is licensed, bonded, and insured. We are fully committed to offering our customers honest, reliable, quality service, twenty-four hours a day, seven days a week. Through dedication to our customers and our commitment to quality, we feel that we can offer you the best service in the industry. Free Estimates - Licensed, Bonded & Insured - Better Business Bureau Member A+ Rating - Owner operated. Award winning. DBA HVC Plumbing.

Business highlights

23 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.

Services we don't offer

Pump septic tanks and install water filtration systems

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.7831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 831 reviews

Irene B.
12/2016
5.0
plumbing
  + -1 more
Very well. Cleared out lines and showed me where potential hazard exists that needs to be taken care of by the city; offered to help me arrange for permit, etc.
Description of Work: Had to get line rodded. David F. and Ryan came out in the frigid cold and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

STEPHEN L.
12/2016
5.0
plumbing
  + -1 more
Showed up on time, was courteous and professional.
Description of Work: Annual sewer rodding for preventative maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert R.
11/2016
5.0
drain cleaning, plumbing
  + 0 more
would definitely use them again, very professional
Description of Work: clean out and clear tub drain and sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nuria G.
11/2016
5.0
plumbing, sewer cleaning
  + 0 more
It went extremely well. The techs were punctual, professional and they explained the process in detail.
Description of Work: Sewer rodding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
I'm delighted that your experience with Ex-Stink went so well. We look forward to working with you on your next plumbing project!

Karyn D.
11/2016
3.0
plumbing, sewer cleaning
  + 0 more
They kept finding stuff and I felt like they should've been able to find that originally instead, they kept adding stuff on. The estimate wasn't very clear. It ended up being several thousand more than I what I thought it would be.
Description of Work: I purchased a Big Deal for $99.00, but ended up spending $12,000.00.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$12,000

NATALIE H.
10/2016
5.0
sewer cleaning
  + -1 more
The office staff made it easy to schedule an appointment. Dave, the technician, called to advise that he was on the way, arrived within the estimated time frame, performed the work efficiently, and provided an explanation of his findings. I couldn't ask for anything more in the way of courtesy and professionalism.
Description of Work: Annual sewer rodding. Existing drain access was opened and power rod inserted to cut through roots and clean sewer pipe. Inside water was turned on to flush out pipe. Routine performance of maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your positive review! I'm happy that your experience with both our office staff and technician was a good one!

L M Z.
10/2016
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
I have had rodding done very many times throughout the years as a preventative measure, but used other companies. From now on, I will definitely be staying with Ex-Stink for my annual sewer inspections and roddings. They truly provide exceptional service. They are knowledgeable, competent, industrious, friendly, and have a courteous manner. I like the fact that they bring their camera and can show you on their screen exactly what needs to be done. I felt very comfortable and pleased with this company's integrity, which is something that I cannot say about the other companies who have performed sewer rodding at my home.
Description of Work: The outside sewer on my property was in need of inspection and rodding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Ex-Stink Plumbing & Sewer
Thank you for your review! I am pleased that your experience with our technicians was a pleasant one! Keep your eyes open in the fall for your loyal customer coupon!

Kelly C.
10/2016
5.0
sewer cleaning
  + -1 more
Fast, VERY CLEAN, service. Will definitely use these guys in the future going forward.
Description of Work: sewer rodding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ex-Stink Plumbing & Sewer
We are happy to hear that you were satisfied with our services and our team! We look forward to helping you with your plumbing and sewer needs in the future.

Laura M.
09/2016
5.0
plumbing
  + -1 more
Great - showed up on time and provided a solution to eliminate the odor from our kitchen sink/drain.
Description of Work: Drain Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and your review!

Kristina L.
09/2016
5.0
plumbing
  + -1 more
The owner and his employees were all very professional, kind and personable. I hire them back every time I need anything done with our plumbing.
Description of Work: Our main sewer line into the house broke and they responded quickly, fixed the issue and even was able to save my plants where they dug because they were careful with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda A.
09/2016
5.0
plumbing, sewer cleaning
  + 0 more
They were awesome. When they didn't find any issues in the sewer line they went above and beyond and checked some things inside and were able to very quickly determine why we had a smell coming from our main stack and they were able to fix that.
Description of Work: We hired them to rod out and camera our sewer line using an Angie's List deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write us a review. We are glad to hear that you were happy with our services and our team. We appreciate your business!

Nicholas W.
09/2016
5.0
plumbing
  + -1 more
well. Annual maintenance of the sewer pipe
Description of Work: sewer rooting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Valik S.
08/2016
5.0
sewer cleaning
  + -1 more
They called us 30min in advanced and were right on time. Dave presented himself and immediately started explaining what they would do. I explained what happened in the past and he also looked in the laundry so see what might be the issue. Work was done professionally and he recommend a few things that might prevent the clogging. They found iron debris in the sewer line that would require to be removed. They will send me a quote for that
Description of Work: I bought the house recently and we had a couple of times that the toilets got clogged and backed-up water in the laundry so we called them to see if they could look into the sewer and find whether we had issues in their with tree roots or something like that

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write us a review. We are glad to hear that you were happy with our services and our team. We appreciate your business!

Sonia D.
08/2016
5.0
plumbing
  + -1 more
After the first time I use them all the time. They are always courteous, knowledgeable and reasonable in their pricing. I would highly recommend them.
Description of Work: I needed a leak fixed and also a water heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
We appreciate that you took the time to write us a review. Thank you for being a loyal customer and we look forward to working with you in the future!

James A.
08/2016
5.0
plumbing
  + -1 more
Great. They quickly went to work and found the problem, which appears to be a pipe leak, but turned out to be a faulty valve. Replaced the valve and checked for other leaks, but everything seemed to check out. 2 person crew was very professional and efficient. Will definitely use Ex-Stink for all my plumbing needs! Great job guys!
Description of Work: Plumbing leak by water drain pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write a review for us! We appreciate your business and are happy to hear that you were comfortable with our team and our services.

Charles R.
08/2016
5.0
plumbing
  + -1 more
Great worker, courteous, and fixed everything. I will use him again.
Description of Work: toilet replacement-vent troubleshooting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to give us such a nice review. We recognize our business is built on taking good care of quality customers like you! We look forward to helping you with your plumbing and sewer needs in the future.

Kai L.
08/2016
5.0
plumbing
  + -1 more
I had been experiencing bad odors that I really couldn't define for sure, so I had the sewer line looked at to determine if that was the problem. As it turns out, there were no plumbing issues and the sewer line is working fine. The smell has since gone away and things are back to normal. I was, however, very pleased with the work that Dave from Ex Stink performed on the service call. He was very thorough in trying to determine if there were any signs of a plumbing problem that would contribute to bad odors. As stated, there were no plumbing issues, but at this point, I have peace of mind that everything is working as it should. I had a lot questions and Dave answered them patiently, so it was sort of like attending a plumbing class, since I picked up a lot of useful information. I will most definitely call Ex Stink if I experience plumbing problems in the future.
Description of Work: Bought the $99 sewer rodding and televising special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write a review. We are happy to know that we were able to give you peace of mind. We look forward to helping you with your future plumbing and sewer needs.

Stephanie B.
07/2016
5.0
plumbing, wells, drain pipe, drain cleaning
  + 2 more
My experience with this company was fantastic! Thank you Ex-Stink for the excellent service!
Description of Work: I was getting water in my basement and I wasn't sure where it was coming from. The tech was immediately dispatched and at my house in a couple of hours. He spent hours at my house and diagnosed and fixed the problem. He was thorough and efficient. When my pump failed again, they replaced it free of charge. They used a camera to determine that I had a break in an exterior sewer line. This company is honest, and provides excellent service at a reasonable price! I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ex-Stink Plumbing & Sewer
Thank you for your kind review. We know that our business is built on taking good care of quality customers like you!

MIORITA O.
07/2016
5.0
plumbing, drain cleaning
  + 0 more
Very well. Drain was put back together with my parts after trap was broken to get it off.
Description of Work: Rod kitchen drain in rental unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marcelline B.
07/2016
5.0
plumbing
  + -1 more
Person on the phone was extremely pleasant, knowledgeable and helpful. Made an appointment for two days out, but the next day they called to say they were in the area, had finished another appointment early, and could come by today if we preferred. The two men showed up quickly, did a great job on unblocking the line, and showed us some plumbing issues they'd noticed. The did not try to upsell any additional services and were very accommodating when we said we were trying to keep costs down. Was able to use the Angie's list deal without any additional cost to get the work done. Would definitely recommend them--in fact already have!
Description of Work: Kitchen drain line badly blocked far down the line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write us a review. We are happy to know that you felt comfortable with our team and our work. We look forward to helping you with your plumbing and sewer needs in the future.

Ryan C.
07/2016
5.0
plumbing
  + -1 more
No issues - camera helped locate roots which had penetrated clay pipes.
Description of Work: Ex-stink rodded our stack leading to our main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for the review. We appreciate your business!

Howard K.
06/2016
5.0
sewer cleaning
  + -1 more
It did not go too well!! They found a blockage under the sidewalk which the City of Chicago would repair. The City did replace the broken sewer and all is fine now.
Description of Work: Rod out roots from sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for taking the time to write us a review. We appreciate your business!

Karen G.
04/2016
5.0
sewer cleaning
  + -1 more
Very professional. Explained situation very clearly. Quoted a price based on what they perceived to be the problem(thought that there were two lines to repair). After digging everything up, they realized that they were incorrect and that there was only one line. They adjusted the pricing. Given that I would have had no idea, I thought that was very honest and ethical. This is a first class company and one that I would highly recommend to anyone.
Description of Work: Repaired a broken line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Frank C.
03/2016
3.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
They were good. Actually they did not perform the job fully like they said they were going to. They were supposed to put the camera in the sewer inside of the house and outside of the house but they only put it in the outside of the house. They were supposed to camera the whole sewer from inside, outside but they only did the outside. He said it was because he saw the water flowing on the inside of the house and that it should be fine. It wasn't, because the next day the sewer backed up again. Then I went in there and did it myself. I cut the pipe, plastic PVC and I saw a big clog in here so I unclogged it and fixed it. I called back the next day. They charged me 99 bucks to come out and charged me another 99 to do the camera. He only did half so he refunded me my 99 dollars.
Description of Work: They just put a camera in the sewer in the outside.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$99

Steven P.
03/2016
5.0
sewer cleaning
  + -1 more
I replaced one section of sewer pipe and installed a sewer clean-out roughly six months prior through another company, but I noticed some potential back-up on a routine check of my sewer pit. I called Ex-Stink, who had rodded out my sewer previously (can't beat their rodding-and-televising deal), and sure enough, they noticed some gnarly roots that were causing a problem. Dave also explained what the clean-out contractor had done wrong that created the problem and explained how they could quickly fix it. After the initial rodding, Dave and Shane needed to do an extra pass due to the huge influx of tree roots, but the added cost was definitely reasonable, and the line looks great now. I should have just asked Ex-Stink to install the clean-out in the first place, these guys know their stuff and they're happy to explain every part of the job. Save yourself the headache and call Ex-Stink if you have a sewer issue, you won't regret it.
Description of Work: Sewer rodding and televising deal, plus additional rodding as necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-137480
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Sewer Cleaning,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines

FAQ

Ex-Stink Plumbing & Sewer is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Ex-Stink Plumbing & Sewer accepts the following forms of payment: Check,CreditCard,Financing Available
No, Ex-Stink Plumbing & Sewer does not offer free project estimates.
No, Ex-Stink Plumbing & Sewer does not offer eco-friendly accreditations.
No, Ex-Stink Plumbing & Sewer does not offer a senior discount.
Yes, Ex-Stink Plumbing & Sewer offers emergency services.
Yes, Ex-Stink Plumbing & Sewer offers warranties.
Ex-Stink Plumbing & Sewer offers the following services: Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.
Pump septic tanks and install water filtration systems

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM