Ex-Stink Plumbing & Sewer

Plumbing, Sewer Cleaning, Drain Cleaning,

About us

Ex-Stink Plumbing and Sewer is owned & operated by Harold Van Crey and family. We are a full plumbing and sewer repair service company that is licensed, bonded, and insured. We are fully committed to offering our customers honest, reliable, quality service, twenty-four hours a day, seven days a week. Through dedication to our customers and our commitment to quality, we feel that we can offer you the best service in the industry. Free Estimates - Licensed, Bonded & Insured - Better Business Bureau Member A+ Rating - Owner operated. Award winning. DBA HVC Plumbing.

Business highlights

23 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.

Services we don't offer

Pump septic tanks and install water filtration systems

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.7831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 401-425 of 831 reviews

william J.
06/2013
5.0
plumbing
  + -1 more
It's an older house and I asked if Ex-Stink Plumbing & Sewer could fix certain things and they were not able to do that but I don't fault them. They carry around a lot of parts but the house is 50 or more years old. They checked it out and kind of gave me a diagnosis. It has taken more than I want to put into it just to stop some drips, I understand because they have to go and fine the parts and the parts may not have been available.
Description of Work: They fixed 1 kitchen sink drain which was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Carlene J.
06/2013
5.0
sewer cleaning
  + -1 more
It wasn't much but Ex-Stink Plumbing & Sewer was very professional, was on time and I was very happy with the service, It was great. He did what he was supposed to do.
Description of Work: They put a camera down the sewer, looked at the sewer and they cleaned the sewer out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

ADAM W.
06/2013
4.0
excavators
  + -1 more
It was an Angie's List Big Deal that I purchased. I was having difficulties with my toilet's clogging so it was helpful to know that the line was clear, they camera it out to the street so I ended up actually buying new toilets so I knew it was a sewer issue. There was no sense in rodding if you don't need it. I think the experience was good. There was nothing spectacular but everything's good, they were professional, they showed me everything on the camera so I felt comfortable about that. Overall, it was decent.
Description of Work: Ex-Stink Plumbing & Sewer came out and just did camera services for me, and it showed that the pipe didn't need any rodding.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Mike P.
06/2013
5.0
sewer cleaning
  + -1 more
It was fine. They did it and did a good job.
Description of Work: I purchased a "Big Deal" from Ex-Stink Plumbing & Sewer. They routed my sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Virginia P.
06/2013
4.0
plumbing
  + -1 more
I called prior to buying the coupon and asked if picture technology is possible when house is on a slab. I was told no problem. When they got here, I was told they couldn't do the imaging because the house was on a slab. Instead they routed a branch of the sewer and suggested tearing up the laundry room floor for a much more expensive project.
Description of Work: Routed out line between kitchen and laundry room drain

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$99

Jack T.
06/2013
5.0
plumbing
  + -1 more
Have used these guys before. A little ruff start when they first got here saying that because I have flood control thats not covered by the service I bought. I had the receipts from the last couple of times they were out,after I showed them they got to work .To be clear there was no groaning or banter that was negative after that at all. Nice honest guys that did a good job.
Description of Work: Camera checked main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kathy B.
06/2013
5.0
sewer cleaning
  + -1 more
Wonderful they came out and got the sewer working right away I would recommend them as well as use them in the future.
Description of Work: Clean and routed Sewer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

gary G.
06/2013
5.0
plumbing
  + -1 more
Agreed to hand dig so that our yard would not be damaged by back hoe. Work was done on time. Workers were friendly and professional. Pricing was much better than competitors.
Description of Work: Replaced clay sewer line with PVC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Charlie and Jackie P.
06/2013
5.0
plumbing, sewer cleaning
  + 0 more
The main was clear so no rodding necessary. I gave a B on price since they told me that they do NOT rod from the basement cleanout for the main without charging an extra $100. The $99 price only applies to rodding from an exterior sewer cleanout. Luckily I didn't need that. On the plus side, since they didn't have to rod, they were nice enough to rod out a downspout drain that was clogged. Just took a minute but they didn't nickel dime me. While they were there, I had them address some burst copper pipes that had frozen before we bought the house (foreclosure). We knew where one break was but when we pressurized the system, we found four more leaks one by one. The guys stayed until the job was done and the system was leak free. They were patient and tenacious and did good quality work.
Description of Work: Inspected and video taped sewer main. Rodden downspout drain. Repaired broken copper water pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$454

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Leslie S.
05/2013
5.0
plumbing, sewer cleaning
  + 0 more
I made an appointment with pretty short notice in order to use the Angie's List coupon before it expired. They were very flexible with scheduling, and gave me a 5 hour window. Two staff came promptly at the start of the window, 12pm, and got to work quickly! They showed me the sewer line once they got the camera in, and thoroughly explained that I only had one potential trouble spot, where it was, and how much it was blocked. They then offered to do the sewer rodding per the coupon, but that it would only break up part of the blockage, as our drain pipes are larger than the mechanical rodding equipment. They gave me a reasonable quote for the hydrojet rodding, which is necessary for our 4" sewer pipe. It is consistent information and pricing compared to others I've talked to. Through the whole procedure they were friendly and professional, and I would definitely use them in the future!
Description of Work: We purchased an Angie's List coupon for sewer televising and rodding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

SHERRY L.
05/2013
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
This was an Angies's List Deal for $99. They used a cutter to clean out the sewer and then using a camera, showed us the results. There were still some roots so for an extra fee they used a series of cutters ending with a six inch cutter to clean out all the roots in the pipe. They then warranted the work for a year. I was surprised by the extra charge to totally clean out the pipe but nothing on the Deal agreement stated the size of the cutter, so they were within the confines of the agreement to charge extra for a larger cutter. see below Description: Help prevent or alleviate a sewer back-up in your home with this GREAT OFFER! Ex-Stink Plumbing & Sewer, a Super Service Award Winner and licensed plumbing company on Angie's List, is offering sewer rodding with FREE sewer televising for only $99! This service is normally priced at $404, saving Angie's List members $305 or 75% off! Sewer Rodding Service Includes: Rodding of your main sanitary sewer line from accessible cleanout access with an electric power rod and cutter blade. Sanitary Sewer Line Televising Includes: Televising of your main sanitary sewer line, a state of the art technology that allows you to see live footage of the condition of your sanitary sewer line. You will be able to see if your sewer lines are blocked with tree roots, decaying, separated or if your line has broken pipe. Yearly power rodding of your sewer lines will help prevent high cost sewer repairs and/or help avoid a messy, nasty and unsanitary situation! The Fine Print: Not valid for cash back Appointments are to be performed during normal business hours Coupon cannot be applied to current or past jobs Coupon cannot be combined with other specials or offers Coupon is for residential service only 24-hour cancellation notice required Must purchase 1 coupon per drain or sewer Sewer rodding of the main sanitary sewer line includes one pass with 100 feet (standard home) of electric power rodding cable with cutter blade thru accessible cleanout access Must mention coupon code when scheduling your appointment Promotional value expires 9 months from date of purchase. Purchase amount does not expire
Description of Work: Ex-Stink rodded the sewer from our house to the street.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from Ex-Stink Plumbing & Sewer
Thank you for your business! Due to the heavy root growth in your sanitary sewer line we had to work our way up to the largest cutter blade in order to thoroughly clean your line. If we would start with the largest cutter blade we would run a risk of getting our cable stuck in your sanitary sewer line. If our cable got stuck in your sanitary sewer line we would have to excavate in order to retrieve the cable. Yearly maintenance of your sanitary sewer will allow a plumber to use a 6" cutter blade from the beginning so you should not have any added expense.

Marc K.
05/2013
5.0
sewer cleaning
  + -1 more
Ex-Stink Plumbing & Sewer came when they said they would and they seemed to do a good job.
Description of Work: We used Ex-Stink Plumbing & Sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Kenneth B.
05/2013
5.0
wells
  + -1 more
All went well. From the scheduling to the job performance and then installation of the new pump. We have hired them for additional jobs since then including toilet installs and also we had a huge upstairs bathroom leak problem that they came out and stopped thankfully - it included needing to tear up our kitchen ceiling to get to the source but at least it was fixed. We were happy with their promptness and fairness in quoting for all thejobs they have done for us. Would use again.
Description of Work: They came out to inspect a sump pump that wasn't working and an additional back up pump. They ended up determining that we needed a new sump pump as the old one was rusted out and finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Stephanie M.
05/2013
1.0
plumbing, sewer cleaning
  + 0 more
The person said he was the owner. I had 6 inches of water in the basement and he said that cleaning the drain would brake his machine. And that I needed 3 thousanddollars of work. I mention this was an Angie's List and he said that he knew where I live . Plumbing company came, fix the pipe , did additional work for less than 1500 dollars. although I like the name of the company , I would never never call him again .
Description of Work: Needed to rout out a discharge house pipe.
Rating CategoryRating out of 5

Response from Ex-Stink Plumbing & Sewer
Dear Member, On 11/10/11 we were out to your house which was over 1 1/2 years ago so the owner does not remember this exact call since we service thousands of customers yearly. I did pull the service contract and I will reinstate what the owner did on your service call. When he arrived to your home he attempted to rod from a 2" access on a 4” stack in the basement. While attempting to rod he pulled back heavy roots, paper towels, etc. At that point he could not get the sanitary sewer line opened from that access point without further work. He recommended you to install an outside rodding access in order to thoroughly clean your sanitary sewer line, which is the best solution. The owner also refunded the $99 Angie's List coupon and did not charge for any work that he did. Our estimate was $3,100 to install an outside cleanout in the City of Chicago which is a fair price for the work that was recommended. I am not sure who completed the work for $1,500 or what they even did for the $1,500. All I can say is that we are a licensed, bonded, insured contractor that does all work to city code at a fair price. Thank you and I hope you will call us in the future.

Charles S.
05/2013
5.0
plumbing, wells
  + 0 more
Very smooth. We need to replace an exterior faucet for my 75+ years old house. After the serviceman examed the case, he honestly gave me the worst case warning that we might have to break the paster wall to reach inside. I agreed to take any consequence, and allowed he to go ahead. He was very skillful, and finally got the new faucet connected, without breaking wall. He had to run to HomeDepot for an old type of faucet, but the whole installation process was pretty quick.
Description of Work: Replaced the exterior faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Erica W.
05/2013
5.0
plumbing
  + -1 more
I bought a Big Deal with them, and everything went smoothly. Within a few days of contacting the company, I had two plumbers out to replace a spigot and pipe. They were both friendly, trustworthy, and professional. Would definitely call them in the future!
Description of Work: Replaced a spigot and pipe that had burst.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Daniel B.
05/2013
5.0
drain pipe, sewer cleaning
  + 0 more
Worked with Mark Peterson. Had them come out and give me an estimate to replace a small section of my sewer line near my cleanout valve. Was honest about the work that it would take... I did some negotiating and got the price down to $1950.00. Was very impressed by the work. He went and go the permit from Hoffman Estates, the crew came and dug up my lawn, installed the pipe and had it inspected... then filled back in all within 6 hours! Great price - Great work!
Description of Work: Sewer Line replacement (small section)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Kevin S.
05/2013
5.0
plumbing
  + -1 more
Great service. On time and professional.
Description of Work: Sump pump tune-up and sewage line rooting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Brian C.
05/2013
5.0
plumbing, sewer cleaning
  + 0 more
Great. Mark and Mario were friendly and helpful. They really knew what they were doing. The whole visit took about 90 minutes. Scheduling was easy with followup calls the day of confirming the exact time so I could leave work to meet them. We used another company to address this problem twice before for hundreds of dollars and they never got it right. With Ex-stink I know the problem was fixed because they showed me and I have the peace of mind of a one year warranty. Will used them for everything going forward.
Description of Work: The main sewer line out of my house was blocked. Mark and Mario inspected the line with a camera showing me the problem - tree roots. Mark ensured me that the line was in good shape and just needed the roots removed. Using a rotary cutting device they cleared the roots from the line and afterwards they showed me again with the camera that all was clear all the way back to the city main.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Brent C.
05/2013
5.0
plumbing, sewer cleaning
  + 0 more
This was a great experience. We were able to schedule an appointment very quickly. The workers arrived on time and took their time to do the job right. They were really good about showing me the camera view to see all tree roots were cleared and a couple places where the old clay line is broken. I would definitely use them again and recommend them to others.
Description of Work: Rodded sewer line from back yard to street. This did not include a separate rodding of the washing machine/kitchen sink, which I should have asked to be added. However, it was a very good deal compared with similar services performed by other vendors in recent years. The workers showed me the camera view in the sewer line. One obstruction was discovered - a broken piece of rodding line/saw blade from a previous vendor. I got a quote on the removal cost that was extremely high, so I chose not to have it removed at this time. As long as we have the line rodded each year there should not be any issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

KRISTINE K.
04/2013
5.0
plumbing, sewer cleaning
  + 0 more
I was happy with the overall exerience of working with them and have had them price out another 'future project' as well as return to replace the gasket on a toilet and try to fix a Grohe shower valve that was poorly installed (unfortunately that item is still an issue but sometimes it is tough to unravel someone else's work). And the sewer cleaning must have worked since we didn't see a drop during the terrible recent flooding and many neighbors did have sewage water in their basement. WHEW!!!
Description of Work: I don't recall the price - it was a deal on Angie's list. And well priced. They used a camera to view the sewer lines and then route it out as needed based on that evaluation. They showed me photos so I had ultimate trust they were not making up a situation to have justified their travel to our house. It was in need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Vipul P.
04/2013
5.0
plumbing
  + -1 more
Things went well, everything is working okay.
Description of Work: They came and dug up a pipe from underground.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Uduak O.
04/2013
5.0
plumbing, sewer cleaning
  + 0 more
It was an Angie's List Big Deal that I purchased. I liked them. They gave me a time between 9-12 and they came around 10:45. They called and let me know when they were coming and they came right at that time. They were professional and he explained things. I never understood the root blocking thing but now I think I finally understand it. I was happy with the experience and he recommended once a year cleaning because I do have root blockage. I will consider doing the yearly power rodding.
Description of Work: I used Ex-Stink Plumbing & Sewer to look at the sewer to see if I needed a power sewer rodding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Joe V.
04/2013
5.0
drain cleaning
  + -1 more
Ex-Stink arrived on time and cleared the drain quickly.
Description of Work: Clear clogged bathtub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Richard M.
04/2013
5.0
plumbing
  + -1 more
Their service was contacted due to an offer by Angie's list to have sump pumps checked and the sewer line checked with a camera. Due to the heavy rains this Spring and the fact that my pumps work quite frequently, I could not afford to have them not perform correctly.I called them for their service special. They arrived within two days, called when they were on their way and then did an initail check of my two pumps plus battery back up pump. They also checked my septic line and tank with their camera. As previously stated. We replaced one older pump and replaced the battery. The other two pumps were checked out and found to be working correctly. They did a professional job in a timely manner.Felt very comfortable with the two employees of Ex-Stink.
Description of Work: Had two sump pumps checked out and on back up pump/battery. Based on the age of one pump and the battery, we made the decision to replace the oldest pump and the battery. All work was done as specified in a timely and neat manner. They always called before arriving.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-137480
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Sewer Cleaning,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines

FAQ

Ex-Stink Plumbing & Sewer is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Ex-Stink Plumbing & Sewer accepts the following forms of payment: Check,CreditCard,Financing Available
No, Ex-Stink Plumbing & Sewer does not offer free project estimates.
No, Ex-Stink Plumbing & Sewer does not offer eco-friendly accreditations.
No, Ex-Stink Plumbing & Sewer does not offer a senior discount.
Yes, Ex-Stink Plumbing & Sewer offers emergency services.
Yes, Ex-Stink Plumbing & Sewer offers warranties.
Ex-Stink Plumbing & Sewer offers the following services: Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.
Pump septic tanks and install water filtration systems

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM