Ex-Stink Plumbing & Sewer

Plumbing, Sewer Cleaning, Drain Cleaning,

About us

Ex-Stink Plumbing and Sewer is owned & operated by Harold Van Crey and family. We are a full plumbing and sewer repair service company that is licensed, bonded, and insured. We are fully committed to offering our customers honest, reliable, quality service, twenty-four hours a day, seven days a week. Through dedication to our customers and our commitment to quality, we feel that we can offer you the best service in the industry. Free Estimates - Licensed, Bonded & Insured - Better Business Bureau Member A+ Rating - Owner operated. Award winning. DBA HVC Plumbing.

Business highlights

23 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.

Services we don't offer

Pump septic tanks and install water filtration systems

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.7831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 301-325 of 831 reviews

Parin U.
02/2014
1.0
plumbing
  + -1 more
They should change name to stink plumbing.
Description of Work: I purchased a Big Deal from Ex-Stink Plumbing & Sewer.
Rating CategoryRating out of 5

Response from Ex-Stink Plumbing & Sewer
Dear Member - We refunded your money due to the fact you were out of state and had no idea where your outside cleanout was in your front yard under 15 inches of frozen snow. Your tenant did not have any idea where the outside cleanout was located either. You expected our company to shovel your front yard looking for your cleanout which is not part of the deal. I don't think you understand what type of weather conditions we have been working under since you are in a warm state but your request was unreasonable.

Eliezer E.
02/2014
3.0
sewer cleaning
  + -1 more
They did a reasonable job. There was a blockage in one of the bathrooms, and I don't think they did a perfect job on that. We had to call another plumber to come out and do the job. They were professional, and they tried to do the work, but it was more complicated, and they weren't able to do the job.
Description of Work: We used Ex-Stink Plumbing & Sewer. We had purchased a big deal for the service, and it was good. They did sewer and drain cleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Response from Ex-Stink Plumbing & Sewer
Dear Member, I would like to talk further with you in regards to your service. This doesn't sound like our company and I cannot find you in our database. Our service techs have over 30 years of experience and can fix anything that they run into. Please call 847-587-4800. Thank you, April Van Crey, Office Manager

Marina P.
01/2014
5.0
plumbing
  + -1 more
Ex-Stink guys were very professional and knowledgeable. They were also honest in their opinion. They quoted additional sewer repairs, but their price were a bit high.
Description of Work: Rodded the sewer line, and televised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Keith B.
01/2014
5.0
excavators, home inspection, plumbing, drain pipe, drain cleaning
  + 3 more
|They explained what they were doing and why. Very pleased and would use again.
Description of Work: replaced sewer pipe from house to a junction and 90 degree turn in the pipe after camera inspection. Re-designed the 90 degree angle to 46 degrees for better flow. Rodded approximately 200 feet of pipe. Re-inspected with camera.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,150

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Matthew B.
01/2014
5.0
plumbing
  + -1 more
Quality workmanship. Professional crew. Did good work for a fair price. Would gladly use again.
Description of Work: Inspected main sewer line including FO camera. Rodding of main line. Also cleared plugged drain line from kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Melissa K.
01/2014
5.0
plumbing
  + -1 more
It went very well. They were very professional and thorough. I would definitely utilize them again. My only disappointment was that I would have liked to have had a copy of the video - but they don't do that.
Description of Work: Video taped the sewer to check for roots, blockages or breaks and would have rodded it out but it was clear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Connie M.
01/2014
5.0
sewer cleaning
  + -1 more
Sewer line rodding. All went as expected. Good deal via an Angie's List deal.
Description of Work: I used EX-STINK PLUMBING AND SEWER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Jeneane P.
01/2014
4.0
plumbing, drain pipe, sewer cleaning
  + 1 more
Sewer dig and exterior clean out access. Repair of broken clay sewer pipe and replacement with pvc pipe. The only part I was not quite satisfied with was that I was not told when given the estimate that I would have to pay $75 for pulling a permit. However, I contested it pretty strongly and they ate the cost of it. Also, I wished the dirt had been tamped down a bit more when they replaced the dirt. It left a very big mound in my front yard. I called them back about 3 weeks later for a blocked kitchen sink, and I thought the price was pretty high. It cost $150.00 and they told me I had been given a discount, as it was generally $175.00.
Description of Work: I used EX-STINK PLUMBING AND SEWER

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Ex-Stink Plumbing & Sewer
Dear Member, Thank you for your review. Just a note in regards to the dirt - The dirt will settle and if we removed it you would end up having a sink hole and need dirt brought in to level it out. Thank you for your buisiness! April Van Crey

Adam S.
01/2014
5.0
plumbing
  + -1 more
It turned out well, he fixed my problem and everything is working good. He came out right away. I would use them again.
Description of Work: Ex-Stink Plumbing & Sewer fixed a leaky tub faucet. He re-worked the handles so that it would turn off properly. This was for my rental unit in Evanston. It was a big deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Yasir A.
01/2014
5.0
plumbing
  + -1 more
I used EX-STINK PLUMBING AND SEWER
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Rocio L.
01/2014
5.0
plumbing
  + -1 more
The two employees who came were polite and professional. They did exactly what was needed and cleaned everything up once the work was completed.
Description of Work: sewer rodding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Andrew D.
01/2014
4.0
plumbing
  + -1 more
CHECKED MY MAIN TO THE CITY SECTION, WITH THEIR PIPE CAMERA.
Description of Work: I used Ex-Stink Plumbing & Sewer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Mark R.
01/2014
5.0
sewer cleaning
  + -1 more
Bought one of the Angie's List deals from Ex-Stink for $95. Did not realize that was only for a quick 2" rod of my sewer line. My 4" line was in worse shape than I anticipated and it required more thorough rodding with larger blades. Mark and Harold completed the job quickly, efficiently and cleaned up after they were done. Could've been cheaper I think, but it had to be done.
Description of Work: Power rodded my sewer line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Lynne M.
01/2014
5.0
plumbing
  + -1 more
Very conscientious and patient by explaining the process to me.
Description of Work: inspected the pipe lines of our plumbing and showed potential problem areas to me via video

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Kristina H.
12/2013
5.0
sewer cleaning
  + -1 more
The company did find some trouble and gave us an estimate, but we haven't decided whether we will have the work done. The company was fantastic though and we didn't encounter any unexpected issues. I couldn't be happier with the experience.
Description of Work: Inspected sewer line for clogs with a video camera.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

TODD B.
12/2013
4.0
plumbing
  + -1 more
Took videos of the the sewer line for a blockage. Discovered dirt in the line but did not rod the line saying it wouldn't help the situation even though it was part of price. They mentioned it would need to be jet rodded. To me what's the difference - I feel they there were trying to sell me a more expensive service.
Description of Work: I purchased a BigDeal from Ex-Stink Plumbing & Sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Jonathan B.
12/2013
4.0
plumbing
  + -1 more
I would have given them an A but they came out to video and router out the main pipe because our toilet was clogging all the time. When they videoed the pipe, it was clean as a whistle. They then said they would auger out the toilet. They went out to there truck and found that they did not bring an auger. At least we got piece of mind knowing out main pipe was clear.
Description of Work: EX-STINK PLUMBING AND SEWER

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Randy D.
12/2013
5.0
drain pipe, sewer cleaning
  + 0 more
The 2 men rodded the sewer and hit a severe blockage 75 feet from the house. The TV camera showed only black murkiness at the spot. They came back 2 days later with a trencher machine and dug about a 10 foot long hole, replace damaged pipe and installed a full size clean-out. Everything was professionally done, and the job sight was left clean.
Description of Work: I used Ex-Stink Plumbing & Sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Kathryn D.
12/2013
5.0
sewer cleaning
  + -1 more
They were great. They arrived on time and didn't charge for some extra work. I am very satisfied.
Description of Work: Sewer cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Dianna L.
12/2013
2.0
plumbing
  + -1 more
I was very unhappy, and I would not recommend them. They incorrectly diagnosed a problem initially, and they dug up my family room floor. So I had my family room dug up, just to find out that the pipes there, that they insisted had a problem wasn't the problem at all. Then they went outside and find the return of whatever they rod. They wanted to charge me for that, and they didn't want to admit that it was their fault. If it wasn't for my advocate, I would have paid thousands more. It is working, it is fine, the work that they did repairing was fine. Everything was resolved, and if it wasn't for my fiance fighting for me, I would have just paid.
Description of Work: We used Ex-Stink Plumbing & Sewer. They did roding of my plumbing pipes.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$4,600

Response from Ex-Stink Plumbing & Sewer
Dear Member, Please call our office at 847-587-4800 since we have no records of you as a customer or that we did any work at your home. Thank you, April Van Crey

ayman A.
12/2013
5.0
sewer cleaning
  + -1 more
It went really well. Overall it was a pleasant experience.
Description of Work: I purchased the $99 for Sewer Rodding/Drain Cleaning with Free Sewer Televising Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Alex R.
11/2013
5.0
plumbing, drain cleaning
  + 0 more
Ex Stink Plumbing & Sewer performed the service as advertised and to our satisfaction. Upon completing the service it became obvious that the drain cap was not resealed properly. We contacted Angie's list and complained. The vendor was back at our house early next morning and resolved the issue professionally. We were impressed by the whole process.
Description of Work: Cleaned out sewer pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Alex R.
11/2013
1.0
drain pipe
  + -1 more
After he got finished rodding the pipe, he said he had some trouble with it. My wife noticed it was leaking and told him he needed to come back and fix it.
Description of Work: $99 for Sewer Rodding and Televising

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

SUSAN I.
11/2013
4.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
The two plumbers arrived right on time the day of the service and they were very professional and nice and efficient. Other than the clogged bathroom sink, I wasn't experiencing any other problems such as slow drains, so basically they just took a camera to my main line to check that there were no tree roots or other potential problems lurking around, and then they gave me a new cap for my main line. Unfortunaely the new cap leaked, but they came right back out after I discovered it and replaced it with another new one at no extra charge. The price seemed a bit expensive for the extra service, plus since I didn't have any problems, but I suppose it was worth it to know that I shouldn't have any problems sneaking up on me in the near future.
Description of Work: I purchased the sewer rodding/camera Big Deal for $99 plus I had a clog in a bathroom sink that they unclogged for an extra $149.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Sabu J M.
11/2013
5.0
wells
  + -1 more
It went well. They uncovered some other issues and fixed those as well.
Description of Work: It was a big deal purchase for a sump pump tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-137480
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Sewer Cleaning,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines

FAQ

Ex-Stink Plumbing & Sewer is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Ex-Stink Plumbing & Sewer accepts the following forms of payment: Check,CreditCard,Financing Available
No, Ex-Stink Plumbing & Sewer does not offer free project estimates.
No, Ex-Stink Plumbing & Sewer does not offer eco-friendly accreditations.
No, Ex-Stink Plumbing & Sewer does not offer a senior discount.
Yes, Ex-Stink Plumbing & Sewer offers emergency services.
Yes, Ex-Stink Plumbing & Sewer offers warranties.
Ex-Stink Plumbing & Sewer offers the following services: Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.
Pump septic tanks and install water filtration systems

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM