Ex-Stink Plumbing & Sewer

Plumbing, Sewer Cleaning, Drain Cleaning,

About us

Ex-Stink Plumbing and Sewer is owned & operated by Harold Van Crey and family. We are a full plumbing and sewer repair service company that is licensed, bonded, and insured. We are fully committed to offering our customers honest, reliable, quality service, twenty-four hours a day, seven days a week. Through dedication to our customers and our commitment to quality, we feel that we can offer you the best service in the industry. Free Estimates - Licensed, Bonded & Insured - Better Business Bureau Member A+ Rating - Owner operated. Award winning. DBA HVC Plumbing.

Business highlights

23 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.

Services we don't offer

Pump septic tanks and install water filtration systems

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.7831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 276-300 of 831 reviews

Brian E.
05/2014
5.0
plumbing
  + -1 more
It went fine. I like their timeliness. They were prompt, courteous, and very helpful in terms of issues that were coming up.
Description of Work: I purchased a Big Deal coupon of Ex-Stink Plumbing & Sewer. They fixed the sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

MARY JO M.
04/2014
5.0
sewer cleaning
  + -1 more
They did a good job. They knew what they were doing and they were very competent at getting it done. They had a special and we went ahead and did something above and beyond that but that was reasonably priced also.
Description of Work: I used the "Big Deal" that I purchased for the services of Ex-Stink Plumbing & Sewer. It was for sewer rooting and televising.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Dane R.
04/2014
4.0
plumbing, sewer cleaning
  + 0 more
They were straightforward and they did a good job. Besides the price of the deal, I did pay extra for the additional work done.
Description of Work: We made a "Big Deal" purchase worth $99 with Ex-Stink Plumbing and Sewer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Scott G.
04/2014
3.0
plumbing, drain pipe, sewer cleaning
  + 1 more
I was surprised that the deal on angies list with this company said $99 for 100ft of sewer line rotting and the use of a camera and when my plumber came in with the camera he said it would take some time to get through the backup and that it would cost an extra $396.00. I agreed to this service but it only took an hour to perform. The deal on angies list stated this $99 deal was over a $400 value. The service was performed in a professional manner but I don't think it was worth $495 for an hour worth of rodding. My neighbor had hers done for only $300. Next time I will do my research as to a fair price on labor/job.
Description of Work: Plumber rotted the sewer line and used a camera.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$495

Response from Ex-Stink Plumbing & Sewer
Dear [member name removed], Thank you for your response. Every sewer is different and the condition of the sewer line also varies from house to house depending on the maintenance of the sewer. Your sewer was impacted with roots and we had to start from our smallest cutter blade and work our way up to the 6" cutter blade. If we would have just thrown the largest cutter blade in your sewer there would have been a chance that our cable would have got stuck in your sewer line. If the cable gets stuck in the sewer we would have to excavate your line costing thousands. Your sanitary sewer line is now clear from roots and as long as you maintain your sewer line on a yearly basis you will not have to extensive rod your sewer line. This keeps your cost down and the $99 coupon would have applied. Thank you, April Van Crey

Mike L.
04/2014
5.0
plumbing
  + -1 more
We moved into our 25 year old house about 8 months ago and I wanted to have the piece of mind that the main sewer line from the house was free from debris. Everything from the initial call to the final clean-up was handled professionally. The technician took the time to explain what we was seeing with the video camera and gave me the reassurance I was looking for. He also answered some of my questions around sump/ejector pumps, which was quite helpul. I would recommend this company and will look to them in the future for any plumbing/sewer needs.
Description of Work: Snaked a video camera inside the sewer line from inside the house and did an outdoor visual inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

David M.
04/2014
5.0
plumbing, drain cleaning
  + 0 more
Ex-Stink was phenomenal. I've never written a review on a site, but felt moved to do so following my experience yesterday. They were prompt, courteous, and repaired a simple issue in a matter of moments that another plumber claimed was much more complicated and expensive. Simply put, I highly recommend them. They deserve all their great reviews.
Description of Work: Routed drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Rita Z.
04/2014
5.0
plumbing, water heater repair
  + 0 more
We would never use any one else! We used Harold on all of the plumbing we needed done on a new addition in 1997! His advice and work are top of the line!
Description of Work: New Water Heater installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Brad U.
04/2014
5.0
sewer cleaning
  + -1 more
They did fine. I didn't call them immediately, I called them several months after I had purchased the big deal, and then they came out within a week. They would be the first people I would turn to in the future.
Description of Work: I had purchased a big deal for Ex-Stink Plumbing & Sewer. I purchased the big deal after calling them to confirm that I didn't want the sewer line televised as per the big deal, and instead I wanted a drainage tile televised, and they said it was okay. That was flexible. I had the guys out and they were really nice, and they set about the televising the drainage tile, and there was some root blocking, and that was nice to know, and they also televised the sewer line without any charge. They then gave me a quote for taking care of the drainage tile roots if we wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Tillie S.
04/2014
5.0
plumbing, drain cleaning
  + 0 more
I was impressed at how much they got done in 2 hrs.
Description of Work: Installed a new kitchen faucet, replaced a toilet with a new one and unclogged a clogged drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Erin E E.
04/2014
5.0
sewer cleaning
  + -1 more
It worked out fine. They did what they needed to do and they showed up on time. The plumbers that came out were all good.
Description of Work: It was a Big Deal for $99 for Sewer Rodding and Televising.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Matthew C.
04/2014
5.0
plumbing, wells
  + 0 more
Everything went very well. Workers always called ahead and let me know time of arrival, and were punctual with arrival. Company did work exactly as described. I appreciated that the workers were conscientious about how they were going to perform the job, and considered issues of cables, piping, lines and even my garden before they dug. The digging job was done in a clean and thoughtful manner, and once the job was complete, left the yard in a very clean condition. I appreciated that there were no surprises, and both of the workers on site were a pleasure. The new drain works excellent and now my yard is dry! I would certainly use EX-Stink again in the future!
Description of Work: Replace a sump sump drain from the outside of the house to the storm sewer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,140

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Patricia H.
03/2014
5.0
drain cleaning
  + -1 more
They were professional and friendly and we'd definitely use them again.
Description of Work: We had a kitchen drain that was completely blocked and didn't respond to our usual do-it-yourself interventions. found a deal on Angie's List, bought it, and called immediately. They came out the very next day and took care of the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

CHERYL L.
03/2014
5.0
sewer cleaning
  + -1 more
A while later we had a huge rain storm and I got water in my basement. I called Ex-Stink and they came out in the storm and rodded again under the guarantee. They had spotted a crack in one of the pipes during the rodding and told me that was the cause of the flooding in my basement. I had them do the work to repair the pipe and have not had a drop of water in my basement since. They were not my go-to plumbers before I bought the deal for $111 rodding, but they are now. I wish I had fired my old plumber a long time ago!
Description of Work: Ex-Stink did a great job. They rodded my sewer line and guaranteed their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

BRUCE C.
03/2014
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
They service was great. They even added a pipe from the 7 foot deep pipe that runs up to ground level incase pipe gets clogged again so it is easier to access without having dig down 7 feet to pipe. They were upfront about all details of the job.
Description of Work: They replaced cracked pipe to street and rotted out clogged drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Daniel F.
03/2014
5.0
plumbing
  + -1 more
The guys from Ex-Stink came in as scheduled. Spent probably 3 hours or more doing the work. The line was completely clogged up and a couple of times the guys thought they would need to bring in additional equipment and/or possibly have to excavate. At the end their perseverance paid off and they were able to go through the entire line and take our copious amounts of roots that they got our of the line. The inspected with the camera before and after. What a difference! We've since called them once more to do annual maintenance to prevent such huge buildup. Now we do the maintenance once a year. We also removed most of the trees that were close to the sewer line, so we are hoping that will deduce the risk of line breakage and/or clogging in the future. Overall I was very satisfied and happy we did not have to excavate. That would have been a huge additional expense.
Description of Work: Rodding of sewer line from house to street. Major work needed due to huge amounts of roots inside the sewer line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Julie O.
03/2014
5.0
plumbing
  + -1 more
Arrived on time, cleaned out the line, did a professional job. Noted an issue that we were aware of where the sewer line connects with he city's line, and showed me exactly where the issue was located.
Description of Work: Rod out our line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Jean W.
02/2014
5.0
plumbing, sewer cleaning
  + 0 more
The purpose of hiring Ex-Stink was to see if we had any damage to the sewer line from our house to the street. The sewer line ran near our driveway that sunk and we wanted to make sure that there was no damage to the sewer line which they were able to see with the camera inspection.
Description of Work: Used camera to check sanitary sewer from clean out in basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Janice N.
02/2014
5.0
plumbing
  + -1 more
Could not have been happier with the professionalism of this company. Would not hesitate to recommend their work.
Description of Work: Had to have an outside clean out installed since we were experiencing backup in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,550

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Marcy H.
02/2014
5.0
plumbing, drain cleaning
  + 0 more
The service was great and they did a perfect job. They were early for the appointment and cleaned up well. I would highly recommend them.
Description of Work: I purchased a Big Deal for $99 for sewer rodding and televising. They checked the drain in the bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

BALAJI R.
02/2014
2.0
wells
  + -1 more
He came and told me that it was not working, after not inspecting the sump pump at all. i had to call someone else to checkout my expensive backup pump. It was a big waste of money
Description of Work: $129 for Sump Pump Tune-up & Sanitary Sewer Televising!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$129

Response from Ex-Stink Plumbing & Sewer
Dear Member, We did come out and inspect your sump pump, battery backup system and main line. We gave you several estimates to fix/maintain your current system. You needed two new batteries for your back up system, we recommended you to hydro jet you main sanitary sewer to clear the line, seal multiple cracks in your foundation wall along with sealing your sump/ejector pump lids. So to say we did nothing is an understatement. This coupon was a special to make you aware of your current issues that may cause back up into your house which we completed. What a customer chooses to do with the information provided is up to each individual. Thank you, April Van Crey

LOUIS AND LINDA C.
02/2014
4.0
excavators
  + -1 more
They did not replace the concrete walk that had to be removed to get to the piping. I wish they would of offered to replace the walk or referred me to someone who could do the work. It put me in a bind and I felt they should have had a contractor to finish the job.
Description of Work: They dropped a camera down into the line. I got three opinions because of the vary prices for the work and went with Ex-Stinct. They excavated six feet down to get to the clay sewer pipe and then replaced a section of the pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Ex-Stink Plumbing & Sewer
Dear Member, Thank you for your review. Our company specializes in plumbing and sewer repairs not concrete work so this is why we do not replace sidewalks. Normally we can recommend a contractor to replace the sidewalk but we currently do not have anyone in your area that we are comfortable with recommending to our clients.

christopher G.
02/2014
4.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Came out when scheduled, did work for coupon. Little disappointed that it only included 1 pass, had to pay more for a more thorough cleaning. Overall they did a great job and will use again.
Description of Work: Rodded and cleaned out sewer from house to street.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Brian G.
02/2014
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Bought a big deal for $99 sewer rodding. Contacted within a day and set up an appointment for a couple days later. Two guys came out and used our outside sewer access to clean and rod the sewer. We had some issues and they showed us what was wrong and gave us a quote to fix it. Was very happy with the service. Thanks!
Description of Work: Sewer Rodding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Daniel H.
02/2014
5.0
plumbing, drain pipe
  + 0 more
They had the best price after alot of research. They were very professional and pleasant to deal with. They went the extra mile in discovering where the leak was. They took care of all the details of dealing with Lake in the Hills. Obviously they have done this many times and their expertise showed. They were an answer to prayer after a long search for a reputable company.
Description of Work: They located and fixed a waterpipe in my front yard that had broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Cyndy C.
02/2014
5.0
plumbing
  + -1 more
They honored the deal, were accommodating, responsible and scheduling was not an issue.
Description of Work: I was very pleased with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-137480
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Sewer Cleaning,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines

FAQ

Ex-Stink Plumbing & Sewer is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Ex-Stink Plumbing & Sewer accepts the following forms of payment: Check,CreditCard,Financing Available
No, Ex-Stink Plumbing & Sewer does not offer free project estimates.
No, Ex-Stink Plumbing & Sewer does not offer eco-friendly accreditations.
No, Ex-Stink Plumbing & Sewer does not offer a senior discount.
Yes, Ex-Stink Plumbing & Sewer offers emergency services.
Yes, Ex-Stink Plumbing & Sewer offers warranties.
Ex-Stink Plumbing & Sewer offers the following services: Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.
Pump septic tanks and install water filtration systems

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM