Ex-Stink Plumbing & Sewer

Plumbing, Sewer Cleaning, Drain Cleaning,

About us

Ex-Stink Plumbing and Sewer is owned & operated by Harold Van Crey and family. We are a full plumbing and sewer repair service company that is licensed, bonded, and insured. We are fully committed to offering our customers honest, reliable, quality service, twenty-four hours a day, seven days a week. Through dedication to our customers and our commitment to quality, we feel that we can offer you the best service in the industry. Free Estimates - Licensed, Bonded & Insured - Better Business Bureau Member A+ Rating - Owner operated. Award winning. DBA HVC Plumbing.

Business highlights

23 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.

Services we don't offer

Pump septic tanks and install water filtration systems

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.7831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 126-150 of 831 reviews

Sherry P.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
VERY satisfied with Dave's visit. He was professional and thorough, was very clear in his explanations, made thoughtful recommendations, and checked his work to make sure it was done right. I felt he was trustworthy, and really appreciate all that he did. I will definitely use Ex-Stink again. NOTE : The $99 cost above only represents the cost of the coupon. I don't have handy the cost for additional work that I agreed to have performed.
Description of Work: Rodded out sewer (including camera) and hydro-jetted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sejal J.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
The Kitchen sink wasn't draining, after doing everything I could do on my own with no improvement, I called Dave. He talked me through the problem and scheduled to come by the next day. he arrived on time, came in, and got right to work. he snaked the drain and had the sink working properly in a matter of minutes. Dave and Curt were very professional and even talked me through how I could prevent the problem in the future. they were great. I would definitely call them again.
Description of Work: Kitchen sink wasn't draining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and your review.

Alia S.
09/2015
5.0
plumbing, wells
  + 0 more
Repeat customer. They are courteous,clean and do great work. Will definitely continue to use for all future plumbing needs.
Description of Work: Flooding and sump pump problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ex-Stink Plumbing & Sewer
Thank you for your repeat business!

Lynne H.
08/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
It was great! I called and was able to get an appointment very quickly, just for basic maintenance sewer rodding. He showed up on time, rodded out the sewer line, and he was gone. Fast and awesome.
Description of Work: Sewer rodding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review!

Michael M.
08/2015
5.0
plumbing
  + -1 more
Dave was very professional and courteous. He knew what he was talking about. I would definitely hire him.
Description of Work: Dave came out to my home to give me a quote. He spent time with me discussing what needed to be done. He didn't rush, he made sure I understood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your review and business!

Kristina L.
08/2015
5.0
plumbing, sewer cleaning
  + 0 more
I called and spoke with Christine who understood my concern for the broken line and the smell it was causing in our home. She was very polite and professional and when I asked for someone to come out that day and give me an estimate, she asked to call me back once she knew if anyone was available. She called me back promptly and with good news that someone would be out to our house within 30 minutes. Harold arrived on time and was very polite and showed concern for our issue as if we were his family. I appreciated his professionalism and knowledge of the issue. He wrote me an estimate that was very reasonable compared to the others I had received and he was able to have a crew out the next morning. The crew that arrived was a 3 man crew who was very knowledgeable and even was able to save a large bush that we had thought might need to be removed. They worked quickly and I watched almost every second of their work. I learned a lot and saw how thorough of a job they were doing. In the end, they cleaned up the area and even had the landscaping they had to tear up looking as good as possible considering they had just dug a huge hole next to the house. I could not be happier with how this whole process went and am so glad we hired the right crew as I know this could have easily turned into a nightmare situation.
Description of Work: Replaced a broken main sewer line at our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,400

Response from Ex-Stink Plumbing & Sewer
Thank you for your kind review. We strive to offer complete satisfaction of every customer while offering knowledgeable and friendly service at affordable rates. We appreciate your business!

Diana A.
08/2015
5.0
plumbing, sewer cleaning
  + 0 more
Mike F. was courteous, calm, professional, factual, and extremely knowledgeable in providing detailed information as to the source of the problem, as well as providing a solution. As we were hoping to have this repaired as soon as possible, Mike was able to get a Village Permit that day and performed the work, along with his crew, the very next day, which was a Saturday! They were prompt and efficient, performed the work, and cleaned up completely. We had done our 'homework' previously and had received several quotes -- some lower and a couple higher. We feel Ex-Stink's quote was fair and based our decision to use them because we felt they were the most competent and trust-worthy. We would not hesitate to contact them again and am happy to report we had an excellent experience. Thank you.
Description of Work: Crew came out to inspect the sewer line and identified that we had a broken sewer line by using a camera.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Ex-Stink Plumbing & Sewer
Thank you for your kind review. We strive to ensure complete satisfaction from every customer while offering knowledgeable and friendly service at affordable rates. We appreciate you for choosing Ex-Stink for you sewer and plumbing needs.

Cheryl T.
08/2015
5.0
plumbing, drain cleaning
  + 0 more
Dave and Curt were fantastic! Extremely professional and provided tips to prevent the clog from 're-appearing. About one hour after purchasing the drain cleaning offer, I received an email asking me to call and schedule the appointment. Heather was very nice and was able to get me scheduled quickly. I will definitely use them again in the future! Wonderful company highly recommend!!
Description of Work: Cleaned and removed hair clog from bath tub drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your review and your business!

Wieslawa C.
08/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
These guys are good! Days earlier I had a masonry contractor who hosed down his work in the basement back entry where the sewer drain was. I didn't know it at the time, but apparently they also washed down a significant amount of cement which hardened inside my sewer! I didn't know what was causing the drain problem, but I hoped it was simple. But simple? No. Dave and Frank from Ex-Stink came and showed me the concrete in the drain (once the water was bailed out). They tried hammering the concrete out with a crow bar and hammer, but that didn't work (it couldn't get around the pipe corners). Ouch! I was staring at a possible $2600 jackhammer-rebuild-the-drain job. But they did have a high pressure water jet. And they said it could very be possible that the water jet could knock the concrete apart. I thought that a little hard to believe that water could break concrete, but I didn't want to pay $2600 for a new drain either. Bottom line: The water jet worked. I am a happy camper.
Description of Work: Unplugged a backed up outside sewer, but with one that turned out to have hardened concrete completely blocking drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and your review!

Ce W.
08/2015
5.0
plumbing
  + -1 more
It went well. There was no problem with our sewer system.
Description of Work: Televised sewer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you very much for your review!

Keith M.
08/2015
5.0
plumbing, drain cleaning
  + 0 more
There was a horrible clog in the pipes behind the wall. I tried auguring it myself but couldn't get it. They came in and the clog fought them and a bunch of the gear that hauled in, but they were eventually able to tackle it. They also took a look at some minor issues I had with my two toilets and gave me some good advice on a couple other odds and ends. Super helpful. Did a great job. Will definitely use them again when needed.
Description of Work: Cleared out a clogged upstairs bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review!

Rebecca D.
07/2015
5.0
plumbing, drain pipe
  + 0 more
It well and better than expected from the time I called the office to set up the appointment to the actual visit. They were courteous prompt explained what they were doing and got it done. I would definitely use them again. Thanks Dave and his helper. Thanks Angie's List.
Description of Work: Roding of our main line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review!

Dane R.
07/2015
5.0
plumbing, drain cleaning
  + 0 more
They were good. They have good customer service and they know what they are doing. They charged me extra for the flush out which I requested. They were on time.
Description of Work: I used the big deal of Ex-Stink Plumbing & Sewer. They did the flush and the routing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review!

ANTHONY D.
07/2015
5.0
plumbing
  + -1 more
We don't have an outside access so they had to bring their equipment inside. They were clean, professional and punctual. No issues, would work with them again!
Description of Work: General Sewer Rodding of our main line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review!

Kathleen C.
07/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
We were pleased with their price and professionalism, and had additional work done to replace part of our collapsed sewer line and a new clean out installed. The gave us options and showed us the with camera the problems.
Description of Work: The sewer line was scoped with a camera a rodded out. A problem was detected and they gave me two choices of solutions with estimates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review!

Lonny L.
07/2015
5.0
plumbing, sewer cleaning
  + 0 more
I moved into a 15 year old house 3 years ago. My 3 daughters and wife like to use "flushable wipes." Having said that, I know they also have used "non-flushable" wipes. I have always heard that no wipes are truly safe. I have always wanted to rod the sewer and have it camera'd to check. What I didn't want is a sewer line blockage and a $10,000 repair bill. When I saw the $95 offer from EX-Stink to do a one pass "rodding" with a camera, I took advantage. Dave and Jerry showed up on time to my house. They were polite, friendly, and very knowledgeable. They wore protective covers on their shoes, had tarps, and cleaned up in excellent fashion. Throughout the process, they explained everything, and even gave me advice on when I might need additional service. Fortunately, my sewer lines were clean, so I had piece of mind. I definitely would recommend them based upon the total performance I received from Dave and Jerry. It was a great deal and now I have piece of mind!
Description of Work: Camera of sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$95

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review!

Meredith P.
07/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Mark and Dave were prompt, professional, polite and pleasant. They completed the job quickly, answered my questions and offered suggestions for keeping my drain pipe in good working order.
Description of Work: Sewer rodding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review!

Matthew M.
07/2015
5.0
plumbing, drain cleaning
  + 0 more
Scheduling was easy. Showed up on time. Completed the servicing. And showed me what needed to be done in the future.
Description of Work: Snaked exterior stairwell drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and review!

Holly H.
06/2015
5.0
plumbing, drain pipe, sewer cleaning
  + 1 more
They did a televised inspection of the main sewer line and the basement drains to determine where the smell was originating. They determined the cause and proposed options to remedy the problem. Very knowledgeable and friendly.
Description of Work: Main sewer line and basement drain inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ex-Stink Plumbing & Sewer
Thank you for your review and your business!

Henry S.
06/2015
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
Andy called to tell me the ETA for the morning arrival. He and Jerry arrived on time and surveyed the 3 jobs. Jerry went to work on the bathtub project working through a small access panel and was able to get the job done without cutting a hole in the ceiling below even though it was looking like he was going to need to do so. Well Done! Andy took on the shower piping and was able to get everything working and going through the valve. He removed the 2 useless body spray heads and made sure there were no leaks. As expected! Andy then took on the faucet with only hot water. He realized after taking the faucet out and then apart that there were rocks in the second in port of the faucet. He came up with a fine solution to get it unclogged and it is working as it should. An expensive faucet is finally working properly, what a relief! The team was in and out in 4 hours having successfully finished all of our plumbing chores, cleaning up and taking care to ask if I had any questions. Professionals who get the job done.
Description of Work: 1) replaced the drain and return on an old bathtub 2) cleared a block in a faucet so that there is hot and cold water available. 3) Redid the piping in a shower so that all of the faucets work and removed two unusable body sprays.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Ex-Stink Plumbing & Sewer
Thank you so much for your kind review and your business!

Isabel F.
06/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
I bought a deal from Angie's List for Sewer Rodding as my garage drain was not working. They scheduled me for the day after I bought the deal, sent me an email confirming the appointment, arrived on time, cleaned/unclogged the drain and left. The drain is working perfectly. I did not have to pay anything more than the deal price.
Description of Work: Repaired the drain of my garage, which was not drainig.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your review and business!

Tim C.
06/2015
5.0
plumbing, drain cleaning
  + 0 more
Good. Not a cheap price, but they are a real company and seem to be honest/competent.
Description of Work: Inspect drain---hydro jet cleaning of drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from Ex-Stink Plumbing & Sewer
Thank you for your business and kind review!

Niraj P.
06/2015
5.0
plumbing, drain cleaning
  + 0 more
They showed up on time and were very friendly. They cleared our kitchen sink drain (as requested) fairly quickly and cleaned up before they left. Everything has been operating smoothly and properly since their visit.
Description of Work: Drain cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Matthew S.
06/2015
4.0
plumbing, wells
  + 0 more
I had a problem with my sump's drain line so I purchased this deal. The deal stated some things would be done specifically, including "Comprehensive look at all components of your sump pump and its battery back-up to check for potential damage, Cleaning of sump pump well and testing of the pump, and Flushing and testing of the discharge line". The guys came out on time and were courteous. They did a visual inspection of the pit itself but did not seem familiar with the deal parameters. I ended up explaining I had an issue with the buried drain line in the back yard and their deal included televising of the drain line, so we spend the rest of the time investigating this issue. We did determine where I had roots coming through the line, and they also check some downspout tile lines since the camera was out. Ultimately I solved my problem and they gave me some quotes on fixing the line, but there was no "maintenance" done to my sump setup. Overall I was satisfied, but disappointed a few things were short.
Description of Work: Purchased Angie's List deal for "Sump Pump Tune-up & Sanitary Sewer Televising to Help Prevent Flooding"

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

James B.
06/2015
5.0
plumbing, drain cleaning
  + 0 more
They came within their stated arrival time did the work needed showed me how to take the pop-up drain apart so I could clean it up in the future They were friendly and professional
Description of Work: Unclogged bathtub drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ex-Stink Plumbing & Sewer
Thank you for your business!

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-137480
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Sewer Cleaning,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Heaters,
Natural Gas Lines

FAQ

Ex-Stink Plumbing & Sewer is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Ex-Stink Plumbing & Sewer accepts the following forms of payment: Check,CreditCard,Financing Available
No, Ex-Stink Plumbing & Sewer does not offer free project estimates.
No, Ex-Stink Plumbing & Sewer does not offer eco-friendly accreditations.
No, Ex-Stink Plumbing & Sewer does not offer a senior discount.
Yes, Ex-Stink Plumbing & Sewer offers emergency services.
Yes, Ex-Stink Plumbing & Sewer offers warranties.
Ex-Stink Plumbing & Sewer offers the following services: Clogged drains - rodding, sewer & septic backup's, sewer line repair & replacement, cleanout stations, flood controls, hydro-jetting, sump & ejector pumps. Hot water heaters, bathroom & kitchen remodeling, gas & water lines, washer hook ups & hose bibs.
Pump septic tanks and install water filtration systems

Contact information

19 Hillcrest Ave, Fox Lake, IL 60020

http://www.ex-stink.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM