Center Guard Plumbing

Terrible company! I had a home warranty that was set to expire at the end of the year and my hot water heater went out a week before. I was set up with center guard plumbing who came out and only replaced a part on the water heater that didnt need to be replaced. The whole thing needed to be replaced! The "repair did nothing so incalled them back a week later and they sent a plumber out who actually did testa this time and told me it was shot and if he was the tech last time he wouldve replaced the whole thing. But because the warranty had just expired after the initial "repair" all they did was quote me an outrageous price for a new one. They dont stand by their work and thats a shame

They change the pipe, they ordered the parts and came back to fix the pipe; they came on time they do a good job.

call them to get a quote to replace my water heater. Price was lower than other providers quotes and was able to schedule replacement for the next day.

It went well. They were on time, definitely prompt for service. Got in, did the job, and got out. I would recommend them.

It went well. They arrived promptly and replaced the failed part. Technician was courteous and knowledgeable.

Kevin and Rick from Center Guard Plumbing did a great job replacing a 50 gallon water heater. Highly recommended for professionalism, quality of service, punctuality, and price. A+

Their quote was lower than others we had obtained, and there were no extra charges applied when they came out. They were on time and completed the work quickly and professionally. It was apparent from the first phone call that they valued our business.

They were great! Very responsive, prompt service done in a very professional and courteous manner. Will use their services again. Highly recommend!

They came and looked at a water heater issue. Disregarding the issue, they scratched our new wood floors. We called them to just come out and see the floors and refused to do so. I would not recommend Center Guard for any plumbing job in Chicago!

They were excellent. They did an excellent job. These gentlemen came and took care of the problem quickly. They are going to come and do another project for me in a while. On price, you can't beat the price. I was insured by Nicor Home Solutions, and it was nothing. I don't know what they would regularly charge but mine was nothing. On responsiveness, they came out real quick; they were very pleasant. On punctuality, they were right on time.

Center Guard was assigned to me by Home warranty of america after i reported a leak with my water heater. I received a call from Center Guard the same day and they inspected the water heated and reported that it needed to be replaced. I was able to schedule an appt to replace the unit the next week without any issues. The plumber who came out both times, Kevin, was courteous and professional throughout the visit. He was knowledgeable and was willing to explain to me what was being done and why. I am very satisfied with the service I received and plan to use Center Guard for my future plumbing needs outside of the home warranty issues. Thanks again, Kevin.

They sent a plumber in and he told me that he does not see any issue. However, he asked me to call back if it happens again. Within a week, it was clogged again and when I called them, the response was "We do not guarantee toilet clog. You need to file a new Home Warranty Claim". Are you serious? Your plumber never fixed the problem and promised to come back if it happens again.

They are really good. Timely, technicians knowledgeable.

Two plumbers showed up an hour late, looked at the leak on a pipe in my basement and said they couldn't fix it. They claimed it was a water dept problem, and that the city would need to take care of it. The charged $100 for their "expert" advice and walked out the door. After an experienced water dept. rep made it clear this claim was false, Center Guard just blew me off. I managed to hire a reputable local plumber who resolved the problem easily. What's a little more water in the carpet, eh? Don't waste time or money with these guys.

They were excellent. They did not charge anymore than the quote. He explained what he did before he did. He also asked my opinion.

I had a leak at a commercial building. It took 3 scheduled appointments for somebody to finally show up. The first 2 were no call, no show. Finally after somebody came out, they did not have the parts on the truck to fix the leak and said I would have to call the office to schedule again. Based on a 33% likelihood of them coming out for an appointment, I called another plumber and paid $285 for a job that Center Guard quoted $495 for. The second plumber also came out the next day and had all the tools / parts to do the job.

They did a great job at a reasonable price. I would definitely use them again.

The plumber kept us up to date with their expected arrival timne, arrived on time, and completed the job very quickly. They used great care in removing our old water heater and bringing in the new unit. They worked quickly and cleaned up after their work was done. They explained the new unit to us, and we felt very comfortable and happy with the purchase. We would definitely call them again for any other plumbing needs!

Their work was fine, no cleanup issues. They offered the best price for the brand of water heater I wanted to install (Bradford-White).

Nice people, worked quickly and efficiently. Did good work.

I hired them to replace both of our exterior faucets. They quoted over the phone and delivered! Excellent service, on time and very fast. Excellent professionals and will definitely use them again.

I was looking to replace my 25 year old 40 gallon gas Bradford White water heater. Found Center Guard plumbing had a special for a 40 gallon Bradford White installed $675. Called on Thu. 5/8/2014, set it up for the next day, they would call first thing in the morning to give me a time. They called at 9:00 and were here at 9:40. Chris told me there was an improper connection he had to replace for $75 and everything else was fine. He and Zac got to work removing the old one and taking it away and installed the new one. Both were friendly and cleaned up what little mess they had made. Chris then showed me what he had done and answered my questions about the new water heater. I then paid the $750 price we had talked about and they left all in about 1 hour, and the water heater is working just fine. This was a pleasant experience with Center Guard Plumbing.

Older AO Smith 80 gallon hot water heater began leaking, so I contacted a few plumbers to get approximate prices and timing for replacement. Centerguard was much more reasonably priced and they were responsive and punctual. They installed a new Bradford White 80 gallon heater in approximately an hour and a half and were on their way. Two men performed the job without any difficulties in removing the old tank and installing the new one in its place. To keep the time to a minimum, I did shut down the water, drained the system and began draining the old tank. I'm not sure this saved in the cost but the spread of the new intake and supply pipes did have to be reconfigured and they did not change their price. Evaluated installing a tank that met energy efficiency standards to qualify for North Shore Gas's $100 rebate, but the cost difference did not justify the additional expense. House has five full bathrooms and a half bath. May be slightly undersized, but don't anticipate running out of hot water unless doing a load of laundry, taking a bath and running the dishwasher at the same time. Considered installing two 50 gallon tanks, and, again, the price would not have warranted the additional assurance of plentiful hotwater

Just purchased a house and didn't notice the outdated black sink with a wobbly faucet and non-functional sprayer. Attempted to replace the faucet myself- Bad idea. We called Center Guard and Danny came out with a helper for an estimate. They were considerably less than another plumber we called. We were given a choice of high quality, stainless steel sinks and faucets. It took these guys about 2 hours (theand quot;standardand quot; sink was too tight and required some cutting of the island to fit) to get it done but they were careful, clean and we're delighted with our new sink. We will call them again to replace some toilets when the time comes.

Kitchen sink backed up and Center Guard responded immediately- This was the mother of all back-ups and, after using a sink plunger, removing the J-traps and running a 15 ft snake behind the wall, I raised the proverbial white flag and called in the experts. They were fast and efficient and cleared the blockage from the basement after utilizing a commercial motorized snake for about an hour. I will utilize their services for sink and toilet replacement and report their work thereafter.