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Thiesse Plumbing

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

10 employees, no subs.

Business highlights

79 years of trusted experience

Services we offer

General plumbing, repairs, water heater replacement, hot water heat systems, radiators, sewer rodding, sewer repairs and water service installation and repairs, new construction.


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.7138 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
6%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 76-100 of 138 reviews

JEAN B.
09/2007
5.0
plumbing
  + -1 more
They are very responsive to our concerns and fair in their pricing. I really trust them, especially if there is something that is kind of tricky to fix. They are very reliable and honest. They are very good!
Description of Work: They replaced the shower handle in one of our bathrooms. They ordered the part and installed it in about an hour. The price included the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

JANA S.
09/2007
5.0
plumbing
  + -1 more
They were good. The service person was very nice and informative. They were a little expensive in their pricing, but he came in on time and gave us some good advice on how to take care of our plumbing better.
Description of Work: They replaced a sink faucet in one bathroom and took an hour to do the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

DOROTHY D.
09/2007
5.0
drain cleaning
  + -1 more
They are a local company that works very good and responded promptly. They are very nice people and we haven t had any problems with them. They asked me after they were done if there was anything else that needed to be fixed. I would recommend them.
Description of Work: Thiesse Plumbing fixed a toilet that wasn't flushing right and in the kitchen, they also did some drain cleaning in only about 20 minutes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ellen W.
08/2007
5.0
drain cleaning
  + -1 more
Nick arrived on time. He was very polite and helpful. He at first was not able to install the water filter because it was defective, but he advised about how to go about getting a replacement and then said he would come back later in the day to install it if I was able to get a replacement. He then fixed the faucet and at my request looked at the toilet and bathtub drain. He got them both working well.
Description of Work: They installed a water filter, fixed a leaky faucet, reamed out both the toilet and the bathtub drain so that they worked better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

GARY G.
06/2007
5.0
plumbing
  + -1 more
We could not be happier with the quality of the work. We will be using Thiesse for all of our plumbing needs.
Description of Work: The first floor bathroom in our home was a hodge podge of different types of fixtures and faucets. Thiesse Plumbing helped us first of all, by directing us to websites showing the quality and style of fixtures we wanted. After consulting with Amy, we placed our order, and two of the Thiesse Plumbers did the installation. They were polite, professional, and punctual. Recognizing other plumbing in our home in need of updating, we also had Thiesse replace the kitchen sink and faucet, again having given us wise counsel about the options. Amy made a special effort to find a supplier to obtain the one fixture that the manufacturer said was back-ordered (after two months of waiting). She actually drove to the supplier so that our work could be done in a timely fashion. We also had Thiesse install two exterior faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

JULIE & HARRIET K.
06/2007
5.0
drain cleaning
  + -1 more
Excellent! We had another company out here (for 2.5 hours on their invoice!), they were still here when Thiesse came out, and saw how the work was completed in tops - 1/2 hour (we had to pay emergency rates at this point). Thiesse was professional, complete, thorough and accomplished their "rodding" to perfection. Turns out, you have to "rod" DOWN rather than "UP" as some other lesser companies believe.
Description of Work: One of Thiesse's professional plumbers, Tim, came out and rodded out our overflowing kitchen sink/garbage disposal waste line in record time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

ROXANNE D.
05/2007
1.0
plumbing
  + -1 more
They didn't return a phone call for very basic information on pricing.
Description of Work: I called this company as they are local and asked if they sold sump pumps and if I could get a quote as I was looking to replace a broken pump. The person I spoke with told me that the lady who handles pricing was not in the office and would call back that day or the next day. It is now a week later and another company has completed the work.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


LISA C.
03/2007
5.0
plumbing
  + -1 more
Thiesse was always prompt, on budget and willing to go the extra step to do an excellent job and provide superior service.
Description of Work: Thiesse did the plumbing involved in 3 bathroom remodels, re-piped 3/4th of all plumbing in home, replaced hose bibs, replaced 2 steam heaters with new ones and repair work to steam heat system. In additional, they have done misc. plumbing as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

LYNN H.
02/2007
4.0
drain cleaning, plumbing
  + 0 more
The work was fine. As for the water heater, I plan on getting a few more estimates before deciding.
Description of Work: They cleaned out a drain, installed a new sprayer, and spoke to them about installing a water heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CASSIE G.
02/2007
1.0
plumbing
  + -1 more
I contacted Thiesse twice. Emailed the first time and called the second and left a message and never got a return call. The third time I called I got hold of someone. I was promised a call from an estimator who will stop by and look at the project. Never got the call back. I had to follow up and was never able to get through. I have read on Angie's list comments some customers complaining how bad Thiesse's responsiveness is, I can say I am another witness of it.
Description of Work: Installation of a washer and dryer in Oak Park IL.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

JENNIFER F.
02/2007
5.0
plumbing
  + -1 more
I noticed a huge pipe in our basement was dripping every time we flushed the toilet on the first floor. Ewww. I called Thiesse on a Monday or Tuesday and the person on the phone was great; she explained that the toilet probably wasn't sealed to the floor tightly, that it wasn't an emergency (i.e. fixing it in the next few days would be okay) and then she offered me up a few options for days and times they could be there that week. This was awesome, most the plumbers I had called basically told me that they couldn't be there any time in the next week or two. He was a little grungy (his fingers were black with grease or something) but polite, on time, and did a great job. The work was done a few months ago and we've had no trouble since.
Description of Work: Fixed toilet seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

ELIZABETH W.
09/2006
5.0
plumbing
  + -1 more
I cannot tell you enough how completely happy I was with the entire experience of dealing with this company. The office staff was pleasant and responsive. The plumber who actually came to do the work, Tim, came on schedule each visit and was absolutely first rate in every way. He was courteous, professional, did the work promised to our full satisfaction, and cleaned up after himself on each of the two days he was working at our home. After a very frustating initial experience with one of Thiesse's local competitors, Gilchrist-Traynor, who came out to view the identical work, (see Angie's List report) we couldn't have been happier with the work Thiesse performed for us. If we need additional plumbing work, we will definitely call them again!
Description of Work: All bathroom fixtures and plumbing were the original stuff for our 1964 home. Work done was replacing washers and parts for 2 leaking bathroom sink faucets and one leaking bathroom tub, replacement of a second bathroom's leaking stall shower head kit, adjusting/loosening 3 cut-off valves, retooling 3 outdoor faucets, washers and parts needed for all of the above. All totaled came to 4.5 hours of labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$582.95

CHARLOTTE N.
08/2006
5.0
plumbing
  + -1 more
Tim was really cheerful. Theisse Plumbing sends you a bill after the work is done. They charge $98 for the first hour but they are pretty quick. I've used them several times for my 1920's house and have always been pleased.
Description of Work: After I had my shower retiled the tub faucet pipe was too short and needed to be replaced. Tim ''installed owners diverter spout for bath tub'' and then ''replaced the shower arm and handle for hose faucet'' to make the shower arm look all shiney and new too. He also replaced a broken handle on an outdoor faucet. The labor was $98 and $12.45 for parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110.45

LOIS D.
04/2006
5.0
plumbing
  + -1 more
Company rep called about 15 min beforehand to make sure I was ready for the 8:15 appointment at my condo. Plumber arrived on time and got right to work. He worked neatly and steadily and also fixed of a couple of related things I hadn't thought to request but that were needed and appreciated. I had been concerned to find a plumber able to work with old, original plumbing, and was pleased to learn that he was quite familiar with the property. I was very pleased with the service as well as the price.
Description of Work: Repaired toilet tank and bathtub faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181.5

CHRISTOPHER & LAUREN M.
03/2006
5.0
plumbing
  + -1 more
Excellent experience. Professional, courteous, prompt, effective. The most important aspect is that he looked to save us money by doing only what was necessary.
Description of Work: Checked second floor bath tub to see where leak was coming from to first floor. Recaulked areas of bath tub. Rodded and repaired kitchen sink waste line and repaired kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$329

MARGARET T.
02/2006
5.0
plumbing
  + -1 more
Dealing with the office setting up the appointment went very smoothly, and the plumber arrived on time. He was very knowledgeable, courteous, and friendly yet business-like. One thing that surprised me slightly was not paying at the time of service, but being billed afterward. This was convenient, but it also meant I didn't know the cost immediately. Price seemed a little steep, perhaps, but I was generally satisfied and would call Thiesse again.
Description of Work: (August 2005) Cleared clogged bathroom sink drain (the reason for finally calling a plumber), replaced leaking drainpipe in other bathroom sink, and repaired two dripping faucets (bathtub and bathroom sink). Did not tighten the loose kitchen sink fixture, after reporting its bolts to be so rusted that attempting repair was likely to cause further damage and possibly require immediate replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

Douglas C.
11/2005
4.0
drain cleaning
  + -1 more
VERY GOOD. QUICKLY IDENTIFIED PROBLEM, AND SET UP APPOINTMENT VIA PHONE. ARRIVED AT APPOINTED TIME. COURTEOUS, AND LEFT WORK SPACE IN PRETTY CLEAN CONDITION.
Description of Work: REPLACED SECTION OF 2' CAST IRON PIPING IN STACK, AND RODDED WASTE LINE TO CURE BACK UP TO LAUNDRY TUB.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$579.85

JOHN and MICHELLE C.
09/2005
5.0
plumbing
  + -1 more
THIESSE PLUMBING DID AN EXCELLENT JOB OVERALL. THE PLUMBER, WHO DID THE WORK, CLEARLY EXPLAINED EVERYTHING THAT HE NEEDED TO DO, AND DID NOT TRY TO UPSELL US ON ANY OTHER SERVICE OR B.S. US RE: THE WORK. THE WORK WAS DONE AS PROMISED, AND TO EXPECTATIONS, AND THE QUALITY OF THE WORK WAS GREAT; IT HAS STOOD UP FOR MONTHS NOW. THEY ALSO CLEANED UP AFTER THEMSELVES WELL. THIESSE WAS VERY PROFESSIONAL AND COURTEOUS. HIGHLY RECOMMENDED.
Description of Work: REPAIRED BATHTUB FAUCET AND REPLACED DIVERTER SPOUT; ALSO REPLACED BATHTUB WASTE ASSEMBLY, AND WASTE PIPE THAT WAS LEAKING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

RICHARD M.
01/2005
5.0
plumbing
  + -1 more
THEY WERE TERRIFIC. FIXED THE PROBLEM AT A REASONABLE PRICE. THE PLUMBER WHO DID THE WORK WAS BOTH VERY INFORMATIVE AND VERY COURTEOUS. I'D USE THEM AGAIN - AND RECOMMEND THEM - WITHOUT HESITATION.
Description of Work: SHOWER WAS OPERATING POORLY, WITH VERY LITTLE WATER PRESSURE. THEY FLUSHED OUT THE RUST, ETC., THAT WAS CAUSING THIS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$90

MINDY A.
01/2005
1.0
plumbing
  + -1 more
BAD FIRST IMPRESSION FROM THE RUDE OFFICE STAFF. I DIDN'T GET THE OPPORTUNITY TO TRY THEIR ACTUAL PLUMBING SERVICES. CUSTOMER CARE IS A BIG PART OF BUSINESS. I RECOMMEND THEIR STAFF PARTICIPATE IN SOME CUSTOMER EXPERIENCE TRAINING!
Description of Work: I WANTED TO GET AN IDEA OF WHAT THEY WOULD CHARGE FOR A BROKEN DISPOSAL AND A LEAKING TOILET. I HAD AN UNPLEASANT EXPERIENCE WITH THE RECEPTIONIST AND AMY. THEY BOTH ABRUPTLY INFORMED ME THAT THEY DON'T DO ESTIMATES AND REPAIR WORK. IT'S $90/HOUR, THAT'S IT. THEY COULDN'T TELL ME WHEN SOMEONE COULD CALL ME BACK. I FELT THEY WERE RUDE. THEY MADE ME FEEL AS IF MY CALL WAS A WASTE OF THEIR TIME, NOT A VERY GOOD FIRST IMPRESSION. A POOR CUSTOMER SERVICE EXPERIENCE. WHAT'S REALLY DISAPPOINTING IS THEY ARE ONLY ONE MILE AWAY FROM OUR HOME. IT WOULD HAVE BEEN A CONVENIENT SERVICE OPTION FOR US.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


CHRISTOPHER & LAUREN M.
12/2004
5.0
plumbing
  + -1 more
ONLY GAVE HIM A B FOR QUALITY BECAUSE WE MAY STILL BE EXPERIENCING SOME LEAKING. HE SAID THAT WAS A POSSIBILITY AND TO CALL BACK IF MORE WORK NEEDED TO BE DONE. WE CHOSE FOR HIM TO DO LESS WORK AND SEE IF THAT FIXED IT THAN THE MORE WORK WHICH HE OFFERED AS AN OPTION.
Description of Work: CHECKED TOILET FOR LEAKS. REPLACED WAX RING.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JULIE T.
12/2004
5.0
plumbing
  + -1 more
GREAT EXPERIENCE, I WOULD USE THEM AGAIN.
Description of Work: OUR KITCHEN SINK WAS NOT DRAINING. MY HUSBAND TRIED TO SNAKE IT OUT, BUT THAT DID NOT WORK. THIESSE CAME AND FIXED IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

CHARLOTTE N.
11/2004
5.0
plumbing
  + -1 more
I WAS LUCKY TO GET SAME DAY SERVICE. BILL IS VERY KNOWLEDGEABLE ABOUT OLD HOUSES. THEY SEND YOU A BILL, YOU DON'T PAY AT TIME OF SERVICE.
Description of Work: INSTALLED NEW LAUNDRY TUB AND REPAIRED LAVATORY WASTE LINE FOR $255. A WEEK LATER REPAIRED TOILET TANK AND DISLODGED GARBAGE DISPOSAL FOR AN ADDITIONAL $161.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

MICHELLE F.
10/2004
5.0
plumbing
  + -1 more
THIESSE FAR EXCEEDED MY EXPECTATIONS. THEY NOTICED A BLOCKAGE IN THE VILLAGE'S MAIN SEWER LINE, WHERE IT CONNECTS TO MY PROPERTY, WHILE PERFORMING WORK FOR ME. THEY CONTACTED THE VILLAGE SEVERAL TIMES UNTIL THE VILLAGE REMEDIED THE PROBLEM. THE EVEN USED A CAMERA IN THE LINE TWICE AT THE VILLAGE'S INSISTENCE TO HIGHLIGHT THE PROBLEM. I HIGHLY RECOMMEND THEM FOR THEIR STELLAR WORK, AND DEDICATION TO SEEING A JOB DONE RIGHT AT A VERY REASONABLE PRICE.
Description of Work: I HIRED THIESSE PLUMBING TO ROD A SEWER LINE THAT HAD BEEN GIVING ME PROBLEMS FOR OVER 2 YEARS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DAWN A.
09/2004
5.0
plumbing
  + -1 more
THEY RESPONDED VERY QUICKLY TO MY CALL, UNLIKE MANY OTHERS I CALLED. SHE SENT SOMEONE TO GIVE ME AN ESTIMATE THE SAME DAY AND THEN SOMEONE TO DO THE WORK THE NEXT DAY. THEY WORKED QUICKLY AND QUIETLY, CHARGED WHAT THEY ESTIMATED, AND HAD SOME UNUSUAL PARTS ON HAND. GREAT JOB.
Description of Work: REPLACED PIPES AND DRAINS IN VERY OLD BAR IN BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Contact information

1223 Circle Ave PO Box 183, FOREST PARK, IL 60130


Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Heating and Air Conditioning,
Drain Pipe Installation,
Appliance Repair

FAQ

Thiesse Plumbing is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Thiesse Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Thiesse Plumbing does not offer free project estimates.
No, Thiesse Plumbing does not offer eco-friendly accreditations.
No, Thiesse Plumbing does not offer a senior discount.
No, Thiesse Plumbing does not offer emergency services.
No, Thiesse Plumbing does not offer warranties.
Thiesse Plumbing offers the following services: General plumbing, repairs, water heater replacement, hot water heat systems, radiators, sewer rodding, sewer repairs and water service installation and repairs, new construction.

Contact information

1223 Circle Ave PO Box 183, FOREST PARK, IL 60130


Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM