BUDGET FLOORING SANDING & REFINISHING

I HAD TRIED TO COORDINATE THE REFINISHING OF MY FLOORS PRIOR TO PAINTING A NEWLY PURCHASED HOUSE. THE WORK DONE BY BUDGET WAS NOT COMPLETED BY THE DATE PROMISED. IN FACT, MONTHS LATER HE (VINCE) NEVER CAME BACK TO COMPLETE THE WORK, ALTHOUGH HE HAD BEEN PAID. THE PATCHES TO THE EXISTING BOARDS CRACKED AND CAVED IN, LEAVING LARGE VOIDS. THE COLOR MATCH WAS A JOKE. WHEN I CALLED HIM TO BRING IT TO HIS NOTICE THE ERROR WAS IMMEDIATELY ACKNOWLEDGED. I WAS TOLD HE NEEDED TO ORDER A SPECIAL COLOR AND WOULD COME BACK TO CORRECT THE PROBLEM. AFTER NUMEROUS CALLS TO VINCE, THE WORK WAS NEVER COMPLETED. HE WOULD MAKE A DIFFERENT EXCUSE AND SAY HE WOULD BE COMING SOON. THE VARNISH TO THE FLOORS THAT WERE BUFFED AND RE-COATED STARTED DELAMINATING WITHIN A WEEK. VINCE SAID HE WOULD COME BACK AND CORRECT THE PROBLEM. MONTHS LATER, I AM STILL WAITING. IN SUMMARY, THE WORK WAS SUBSTANDARD AND NOT DONE IN TIMELY FASHION.

OVERALL GOOD EXPERIENCE, MET ALL THEIR COMMITMENTS, CALLED TO INFORM US OF AN APPOINTMENT HE WAS FORCED TO MISS, AND CALLED TO CONFIRM THE APPOINTMENT HE KEPT.