Get matched with top satellite tv technicians in Fairview Heights, IL

"showed up on time stayed until got everything figured out and installed"

"Na"

"Excellent work and excellent rate. Will use again in a few weeks."

"I called Tom the other day. My brother needed help getting a new TV set up. Tom went above and beyond to help my brother out. I would highly recommend him to anyone in need of his services. He is very knowledgeable about what he does and he follows through until the job was complete. Tom, thank you again for your help!! Mike and Randy Graves"

"Terrific and the communication was good. The pricing was very flexible and reasonable. I trust their judgement."

"If you don’t want to be screwed over DON’T EVEN THINK about using Frank Kramer Electric!! I would give ZERO STARS if possible. Frank is extremely unprofessional, will lie to you and will attempt to upsell you on everything! I hired Frank to rewire the basement and first floor of my property along with adding light switches and some additional outlets. We agreed to a specific scope of work. He quoted me $11,750 for the job. Frank stated that he does not do written contracts he prefers verbal agreements. At this point I should have known he was a con artist but he seemed knowledgeable and I did find his company/name in the electricians union. Upon starting work Frank texted me daily attempting to up-sale me on multiple things that were not in the scope of work. Some of the items he attempted to up-sale were on the second floor of the property. Again I hired Frank to rewire the first floor and basement of the property. He had no reason to even be on the second floor but some reason he was on the second floor many times. Frank again was very unprofessional when I declined all his attempts to up-sale with items from the second floor and redirected him to finish the scope of work we agreed to. Frank asked for two payments of $5,000. Payment #1 was before he ordered the rough-in inspection. Payment #2 was after the rough-in inspection. At the time of the rough-in inspection Frank had run the new wiring but had removed all but two outlets on the first floor and had not installed any new light switches and all but one switch had been removed. We were about 60% complete on the job at this point. During the rough-in inspection in which I was present for the inspector advised that since we were installing an kitchen island. The island would require outlets. Frank advised that this would be an additional fee. One week later Frank texted me pictures of a pop-up outlet that he planned to place on top the kitchen island counter. I advised Frank that I did not want the pop-up outlet and would prefer outlets on the side panels as all the comps in the area have. Frank then lied and stated the inspector stated that the island must have the pop-up outlet during the rough-in inspection. Again I was present with Frank and the inspector during the inspection and heard the inspector specifically state “outlets are required for the island.” Knowing that Frank was incorrect I asked him if he could confirm with the inspector on the correct placement. After not hearing back from Frank for a week I looked up the city inspector and emailed him. I also called two other electricians to confirm the placement of the outlets. They all stated that it was code for the outlets to be located on the side panels and that my electrician was likely attempting to upsell me on the pop-up outlet. I sent Frank a screenshot of the inspector’s response. He replied okay sarcastically and I could tell he was offended that I went directly to the inspector to confirm he was wrong. After this Frank advised that he would return to finish his work after the drywall was installed. On 10/15/24 I received a text from Frank stating he was at the property and he would complete the job. He then asked if I would be okay making the final payment before the final inspection. I advised that I didn’t feel comfortable with this as his work technically was not done until we passed the final inspection. I also advised that if we had a written contract paying before the final inspection would be fine as we would both be held to contract terms. Frank stated that he didn’t understand why. I advised that the inspection confirms that his work meets code standards and is complete. Frank responded with a smiley face emoji and said okay. In 10/16/24 I texted Frank at 1:15p to follow-up on when he would be done with his work. Frank responded at 6:25p via text message stating he was quitting the job. Again with only 60% of the job complete Frank had been paid $10,000!!! DO NOT TRUST HIM!"