Business highlights
34 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Senior Discount
ask for details
Emergency Services
YesAccepted payment methods
Reviews
5.07 Reviews
Showing 1-7 of 7 reviews
GEORGE M.
10/2017
locksmith
 + -1 moreall wen=t good.
Description of Work: changed lock on safe
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Lee J.
01/2015
locksmith
 + -1 moreunknown
Description of Work: Installed a new deadbolt
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$234
Jeanne R.
04/2014
locksmith
 + -1 moreI had 10 locks in my house that I wanted to have rekeyed. I checked Angie's List for local businesses and decided on Metro Lock and Security based on their ratings and credentials. The locksmith, Mikel, arrived right on time and set to work on the locks. It took about 75 minutes from beginning to end. At one point I changed the number of keys I wanted, but he ammended his notes to reflect the change - no problem. The lady I spoke to on the phone when making the appointment was knowledgeable and patient even when I had to call back twice to change the number of locks being rekeyed, thereby needing a new price. I have nothing but good things to say about this company and will use them again if the need arises.
Description of Work: Rekeyed 10 locks in my house.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$195
jacqueline M.
09/2013
locksmith
 + -1 moreLocksmith came out on time and got right to work. He was friendly and polite. He answered all my questions professionally and courteously.
Description of Work: changed all the locks for new home
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Pamela F.
04/2012
locksmith
 + -1 moreThey are very prompt. I live in my son's house because my son lives in St. Louis. I know who to call if I have a lock problem. They could have charged me for a new lock instead of repairing the old one, but they didn't. They were prompt, and the guy knew what he was doing. He fixed the lock and I haven't had any problems with it since. I would use them again.
Description of Work: I called Metro Lock & Security when I had a lock that was broken. The key wouldn't open it. They came and took it out and repaired it.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$99
DaVett J.
11/2011
locksmith
 + -1 moreThe service man explained what he was doing as he went along. I am very happy with the work.
Description of Work: I had the locks in my home replaced and re-keyed. Metro was able to re-key the locks right at my home. It only took an hour or so. I requested the service and they came out the next day.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$140
KIMBERLY O.
04/2008
locksmith
 + -1 moreGreat! There was a wait for the services (I took the safe to them, it was cheaper that way), so I looked around at the safes for sale. The receptionist, Kim, went above and beyond to show me what each safe had to offer and give me more information about their products and services (all this, despite the fact I told her I wasn't planning on purchasing such a large safe in the near future and didn't want her to waste her time on a "non-purchase" customer). Didn't matter to her, she still explained every safe they had in stock with no pressure to buy at all. It took almost no time at all to crack open the safe and get my possessions out. Though Kim initially quoted me over the phone "a rough estimate of about $65 or so" to open the safe, she only charged me an even $10.
Description of Work: Opened a safe with a messed up internal mechanism.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism |
Yes, I recommend this pro
$10
Contact information
6000 Old Collinsville Rd, Fairview Heights, IL 62208
Service hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMSaturday:
10:00 AM - 2:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths,
Doors,
Home Security Systems
FAQ
METRO LOCK & SECURITY INC is currently rated 5 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
METRO LOCK & SECURITY INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, METRO LOCK & SECURITY INC does not offer free project estimates.
No, METRO LOCK & SECURITY INC does not offer eco-friendly accreditations.
No, METRO LOCK & SECURITY INC does not offer a senior discount.
Yes, METRO LOCK & SECURITY INC offers emergency services.
No, METRO LOCK & SECURITY INC does not offer warranties.
METRO LOCK & SECURITY INC offers the following services: RESIDENTIAL & COMMERCIAL LOCKS, SAFES, DOORS AND SECURITY PRODUCTS & VEHICLES.
Contact information
6000 Old Collinsville Rd, Fairview Heights, IL 62208
Service hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMSaturday:
10:00 AM - 2:00 PM