H & R JOHNSON BROS INC

They are highly professional. The owner really stands by his work and they are reasonably priced. I have never been dissatisfied and have had several jobs completed. They really work with the customer to make sure you are satisfied.

Nice guys. They do quality work. I have used them in the past to repair a leak in the back of our house. Since they did the repair we have had no issues and I know it was done right.

THEY MADE 2 TRIPS TO INSTALL THE HANDRAILS. THE STAFF WAS ON TIME AND POLITE. THE RUFF & TUFF METAL HANDRAIL IN BACK INSTALLED OK. THE HAND RAIL STAIN IN THE FRONT THE FIRST TIME AROUND DID NOT MATCH THE CHIP COLOR. TONY SAID "I ONLY INSTALL, I DON'T KNOW ANYTHING ABOUT STAINING." HR JOHNSON TOOK SAMPLE AND SAID THEY WOULD RE-STAIN THE EXISTING PINE HANDRAIL. BRIAN CAME THE SECOND TIME. HANDRAIL OBVIOUSLY AND CONSPICUOUSLY NOT MATCHING THE CHIP; OR THE COLOR SAMPLE ON THE CAN OF STAIN. BRIAN SAID, "I ONLY INSTALL, I DON'T DO STAINING". HR JOHNSONS POSITION AFTER SPEAKING WITH TOM; 1. THEY ARE CARPENTERS NOT PAINTERS, SO THEY AREN'T ACCOUNTABLE, 2. THEY AREN'T ACCOUNTABLE FOR STAIN MFR. STAIN NOT MATCHING CHIPS, 3. WOULD RE-DO; BUT ONLY AT AN ADDITIONAL CHARGE. THEY WOULD NOT PARTICIPATE IN RECOMMENDATION OR SELECTION OF STAIN WHICH WOULD BE ''TRUE'' TO CHIP REPRESENTATION. HR JOHNSON HAD BEEN THE MOST EXPENSIVE (BY 200%) OF THE VENDORS PRESENTING BIDS FOR THE PROJECT. GO FIGURE.

THEIR QUOTE FOR LABOR ONLY WAS DOUBLE THE COST OF ANOTHER COMPANIES.

OF SIX CONTRACTORS WE BROUGHT IN, THEY OFFERED THE MOST CREATIVE OPTIONS AND WERE STILL COMPETITIVE IN PRICING. ALL WORK WAS COMPLETED WHEN PROMISED. THEY WERE PRO-ACTIVE ABOUT CHANGES AND HAD GREAT SUGGESTIONS. OTHER CONTRACTORS WHO HAPPENED TO BE IN THE HOUSE WHILE THEY WERE WORKING COMMENTED ON THE EXCELLENT QUALITY OF THEIR WORK.