Shower Repair LLC

Sent and email and no response. Tried to call repeatedly for a week at different times of the day. No response and no option to leave a voice mail and it always just said voice mail is full. Said yes to re hire only as it required me to choose an option.

Nick does superb work and is a master craftsman. He completed the job on schedule and on budget. Would hire him again, again and again. Great work, Nick!!

Several calls to this place just to get a call back. Nick said he could take a look, but I had to have somewhere for him to store his truck Also, he said he typically doesn't take jobs less than $500. After that he said he would try to get me in later in the week, but if not then the following week. That was the last I heard from him.

I called several times but no response. From their website it seemed like the job would have been performed well.

Never received a return phone call. I attempted to reach him 3 times.

never called back left 2 messages

Nick did a fantastic job. He fixed a leak in the shower, resealed everything, and fixed some damaged tiles both inside and outside the shower. Then entire thing looked brand new when he was done. When I told him I didn't have any extra of the original tiles, he looked under the vanity in the bathroom, found some of the original tile under it, and used that. Great work quality and real creative problem-solver. I'll use Nick again in the future.

It went really well.The results look great. We were able to reuse most of the components of the bathroom instead of having to buy new everything. The shower area had to get ripped back to the studs. We retiled the shower but opted not to replace all the tile on the walls of the rest of the room and instead returned them to plasterboard and paint. We tiled the floor. It took a little longer than I had hoped but a lot of the delay was because the sink top was custom made, took a few weeks, and Nick and crew had other things going by the time it was ready. All in all I felt like the work was done really well, Nick managed the scheduling well and was a good guy to work with and provided helpful advise and choices. Only complaint is that he over sold how "like new" the old fixtures would look. That isn't much to complain about.

I called and left a message asking for someone to call and set an appointment. No one ever returned my call. They might be great. They might not. But a business should return a call. Period.

He was here when he said he'd be, recognized and repaired the problem quickly, and is a really nice guy. No drama, impeccably honest, and showed me what to look for to avoid problems in the future. I recommend him highly!

Nick is as good as it gets. Luck of the draw, we had the shower leak (probably more than one) that wouldn't go away. Nick was remarkably attentive and made sure to do what was needed to get the job done. He's a true professional and shows a lot of character in the way he conducts business. I would recommend him in a heartbeat. Thanks very much!

It went very well. Everything was done in an orderly fashion. Nick Lawson was very pleasant to have around. He knew what had to be done and everything came out well with no problems. This was the second time I used him and I would call him again if I had any problems with my shower, and would certainly recommend him to anyone that needed this kind of work.

Called service provider to obtain a bathroom tile repair and refinishing quote based on proximity to home and good reviews. Left 3 messages and did not receive a response in 7 days. I would not recommend this service provider to anyone based on an this experience.

We had no problems. He was really helpful and did a decent job.

Nick was great and very pleasant to work with. He was honest, on time, professional and extremely neat. Nick completed the work in timely fashion and the shower looks great. Nick was aware of our children and made sure room was vented and requested that I not allow the kids in the room for 24 hours to ensure they were not exposed to the smell. Nick also informed me that his work was guaranteed and to call him if I had any concerns.

Nick was terrific to work with. He gave us a fair estimate, was on time and even called as he was approaching to let us know he was minutes away. The work he did repaired a major issue that involved water from our shower seeping down the walls and ruining the ceiling of the room below. Nick also cleaned up after himself, was very careful doing his work and it didn't even look like he was here after he had left. He is a pleasure to work with and we would recommend him to anyone. Search no more, Nick is your man!

Our shower was leaking from our bathroom on to the porch below. I had Nick give me an estimate for this work a year ago, but never got around to getting the repair done. Finally, after avoiding the leaky shower for a full year we decided to pull the trigger. Nick remembered the shower and was able to start work almost right away. He was very friendly (even with my "helpful" 3 year old son) and is a great conversationalist. The work was done efficiently, and the work site was clean after every visit so we could continue to use the rest of the bathroom. Since his work the shower has been perfect and the entire experience was terrific. Highly recommended.

Overall, great experience with Shower Repair, LLC. I called Shower Repair for a quote on the work I needed on my shower wall....loose tiles along with damaged/wet drywall behind those loose tiles. They answered the call on my first try, very friendly and quickly set up an appointment for the next few days. Nick came out and took a look at the damaged area. He was very friendly, professional and seemed direct and honest about what needed to be done. He showed me how though there were only a few tiles that had fallen, there was a bigger area of water damage behind the tiles by knocking on the surrounding area and indicating the hollow sound. We discussed 3 different options: 1) repairing the damaged area only 2) replacing all the tile/cement sheeting in the entire shower area and 3) removing all the tiles in the entire bathroom. new tile in the shower area and install drywall in the remaining area of the bathroom where the other tile was. He said he would send a quote out within 2 days. As promised, I received a detailed quote 2 days later with pricing for each one of the options we discussed. I decided to go with the repair option and Nick said that would take 2 days so we scheduled the work for the following week. The repair quote said Nick would clean the existing tiles and re-install. I decided I would supply him with new tiles for this area instead.Nick came out that following Thursday and began tearing out the old tiles and backing board, etc. New tile was in place by the end of his first day but that was the only indication that he was there. Otherwise, he left the bathroom immaculate....no dust, debris, old backing board, etc. Nick came back for the second day to grout, caulk and seal joints and the job was complete. Looked absolutely beautiful and new and completely no mess at all. He was also very friendly and patient with my dog/supervisor of the bathroom project. Very impressed with Nick and Shower Repair. He gave me the best quote, felt comfortable having him in my home, did a beautiful job, had a professional attitude and I believe may have left my bathroom cleaner than he found it. I highly recommend Shower Repair and I would not hesitate to hire them again in the future.

Very happy with his work and the price. He even caulked around my sink (which needed it) without me asking him to. Very nice and helpful guy. He was also very good about confirming appointment (phone follow-up).

Even though he was late (about an hour), he was apologetic. The price was right and the job was excellent. He was friendly too.

Nick was prompt in returning my call for an estimate. He came to the house to look at the job and provided a written estimate within 24 hours via email. Nick came at the designated time calling 30 minutes before to alert me of his arrival.

At first, it was great. He called back within 24 hrs to let me know he'd look at his schedule to find a time to come out and give me an estimate. And while he called out of the blue on a Saturday and asked if it would be a good time to come and do the estimate I said sure and re-arranged my schedule as I wanted the work done quickly. He was about an late...which should've been my first warning sign as it only got worse. He did send an estimate over the very next night (Sunday) and I responded first thing Monday morning letting him know I wanted to contract him for the work. When he came out he seemed to know what he was doing, etc. and his price was great. Then came the frustration. So after I emailed him back that Monday morning, I heard nothing. So I called on Wednesday. A woman answered the phone and said I was "at the top of his list to call" today and that I'd hear from him later that day. I heard nothing for several days. When he finally did call he just told me how busy and overwhelmed he was and that he'd call me back to give me a solid time to come out and do the work. Again, he called a couple of times saying he could maybe do the work "this day or that day" but when he finally did, I'd already made plans to be out of town since I never heard from him on a solid date. So I gave him the benefit of the doubt and we set an appointment for the following week at 8am. It was set! I was happy. Wednesday comes and it's now 8:20. I've heard nothing from him. So I'm packing up my stuff to head into work which I will now be late and he cheerfully calls at 8:25 saying he's on his way and "should be there shortly." I remind him that the appointment was at 8 but I will wait if he can arrive soon. He apologizes and says he'll be there soon. I get another call saying he's 10 mins away but he's on his way and asks for my address again (what!?). I get another call saying his gps is not picking up a signal for some reason and he doesn't know where he is...then, it comes back on and he says he'll be there in 8-10 mins - that he's very close. I've since told him that I'm now late for work but if he's on his way for real I'll wait. At 8:45 he calls back again only to say "I'm really sorry, I know I let you down. And I know you need to get to work so why don't you just go to work and I'll call you tonight and we can reschedule if you want...but if you don't, I understand." I said okay and went into work - VERY late now...and NO work done. Safe to say he never called that night nor any other night following. Overall, I was very disappointed with his lack of professionalism. I understand that he's just one person and may have a lot on his plate but if that's true then he should not accept more business if he can't manage it. I gave him more than enough chances to make it right and he failed to do so.

Nick is so fast and efficient when it comes to removing old caulk and re-caulking that there really isn't any reason to do it yourself. He even saw some caulking that I had done on my sink/backsplash and he tore it out and re-did it without me asking and at no extra charge. Before putting in the new caulk he properly cleans the surface with acetone to ensure that the caulk properly bonds with the surface. Further, he left no mess after the work was complete. No question he will be my go to guy for future projects like this.

He was great. He was very efficient and friendly and he did a great job. Nick Lawson is the person that came out and he was very friendly and professional and I felt very comfortable with him. I spent somewhere between $500 and $600 for that service. The projects went well overall.

Went well. I wanted the work performed quickly, so I emailed him pics of my shower stall. His quoted price remained the same--no nickel and diming me. I wanted to fix the shower, without an expensive remodel. This fit the bill. He came at 8 and left at 4. His price included materials.