NorPro Services Ltd

Kitchen and Bath Remodeling, Ceramic Tile, General Remodeling,

About us

Norpro Services is a full service general contractor serving Chicago's downtown, Near North, and northern suburbs for over 10 years. Norpro is licensed, and insured. Our skilled staff specializes in kitchen and bathroom remodeling, particularly tile and marble installation. We bring to our customers over 30 years of remodeling experience. Norpro takes great pride in our high level of customer satisfaction. Award winning.

Business highlights

36 years of trusted experience

Services we offer

Kitchen, bath & general remodeling. Ceramic tile, marble, granite & stone installation. Granite countertops & flooring. Plumbing. Electrical. Drywall. Interior. Plastering. Unfinished carpentry. Hardwood flooring.

Services we don't offer

Room additions. Roofing. Exterior work. Heating & cooling. Skylights. Exterior painting. We do not install back splash or tile floors as a stand alone service. please call for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check

Photos of past projects

Reviews

4.8218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
2%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 201-218 of 218 reviews

Afzal A.
05/2015
5.0
flooring contractor, hardwood floor, plumbing, remodeling, fireplaces, woodworking, home remodeling, doors
  + 6 more
unknown
Description of Work: Total gut & renovation of 5 bedroom vintage apartment. Total renovation of 4 bathrooms and kitchen & pantry. Replaced plumbing. Refinish wood floors. replace doors, remove fireplace, painted entire apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Julie J.
05/2015
1.0
flooring contractor, remodeling, fireplaces, home remodeling
  + 2 more
unknown
Description of Work: Norpro came out to our new home to do an estimate and initial meeting on a kitchen remodel, flooring and fireplace remodel. They were extremely rushed and did not seem interested in our home. They offered no suggestions and kept asking me what to do. I was promised an email quote and never got anything. Needless to say we did not work with them nor would I recommend them.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0

Yes, I recommend this pro

Nilay P.
04/2015
5.0
home remodeling
  + -1 more
unknown
Description of Work: Working with Mihai and his staff made this process quite easy. The prompt responses, accurate timetables and reasonable prices are all resasons I would HIGHLY recommend using Norpro for any work you are considering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

MONROE A.
02/2015
5.0
drywall, flooring contractor, hardwood floor, home remodeling, interior painters
  + 3 more
unknown
Description of Work: Sanded and refinished hardwood floors in my library and dining room. Ripped out and replaced hardwood floor in my living room. Ripped out tile in my sitting room and powder room. Patched and painted drywall in my dining, living and sitting room; also my hallway, library and powder room. Sanded and stained stairs to my spiral stairs and painted metal railing. |Mihai is the best contractor I've worked with and I've had many of my 39 years of home ownership and rental apartments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Meghan H.
12/2014
5.0
ceramic tile, plumbing, remodeling, home remodeling
  + 2 more
Great and efficient job.
Description of Work: Install bathroom tile and new faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Elizabeth L.
12/2014
5.0
plumbing, home remodeling
  + 0 more
They were great
Description of Work: Fixed broken pipes and drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Saranyoo T.
06/2014
5.0
home remodeling
  + -1 more
n/a
Description of Work: Responded really fast and suggested the least expensive way to get the work done.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Jodine W.
11/2013
5.0
home remodeling
  + -1 more
unknown
Description of Work: job performed was tiling of my upstairs bathroom and shower. They did an excellent job with precise work. They were neat, on time and left the work site clean. I definitely would use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Emily D.
12/2012
5.0
home builders
  + -1 more
unknown
Description of Work: Norpro was great to work with: very friendly, accommodating, trustworthy, and flexible with both our schedules and changes through the project. We were very pleased with their pricing and invoice structure as well. They were a great match for us and our bedroom and bathroom remodel as we had a very clear design idea and were able to make all the necessary design and layout decisions. I would highly recommend the Norpro team to anyone that is in a similar situation - Norpro is great at their craft, but they would not be ideal for a customer that needed strong design direction or layout advice.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian S.
11/2012
5.0
home remodeling
  + -1 more
unknown
Description of Work: I would highly recommend Norpo for remodeling services. They did a complete gut rehab of my kitchen. During the initial appointment the owner, Mihai, arrived on time, and stayed until all of our questions were fully answered. He took measurements and looked closely at many details that other companies overlooked. After more questions via email, and extremely prompt responses from Mihai, we decided to hire Norpro for the project. We scheduled the project to start over a month out, due to the anticipated delivery of our cabinets. On the scheduled start date Mihai and crew arrived right on time. The job was completed within the estimated timeframe. Mihai was always very quick to answer calls, emails, and texts. He stopped by many times throughout the process to personally view the progress, many times in the evenings and weekends, to accommodate our schedules. He even stopped by on the evening of his birthday, despite his dinner reservations. In addition to the superior customer service we were given, the quality of the work was also excellent. Every detail was given careful consideration. The workers cleaned up every night, even during the initial demo stages. They took extra care to protect my recently refinished hardwood floor. The final product turned out great, and we are very happy with work Norpo did.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy C.
11/2012
5.0
ceramic tile, plastering, home remodeling
  + 1 more
The job was done quickly.
Description of Work: A jacuzzi was taken out of the bathroom and replaced with a bathtub. Shower walls then had to be re-tiled because the size of the tub left a space. I am on the road alot. NorPro was extremely helpful in purchasing the items needed and doing the work. All I had to do was pay the cost. It worked out very well for me and was not very stressful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Viorel P.
03/2012
5.0
ceramic tile, plastering, wallpaper removal, home remodeling, interior painters
  + 3 more
unknown
Description of Work: (Description unavailable)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEBRA D.
11/2011
5.0
drywall, interior painters
  + 0 more
Overall, it went 100% great!
Description of Work: They replaced some sheet rock and did some painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise A.
09/2011
5.0
drywall, flooring contractor, remodeling, marble & granite, home remodeling, interior painters
  + 4 more
See above...
Description of Work: Norm and his staff were absolutely fabulous! Working in a high rise can be challenging, but they came prepared. They said the job would take 2 weeks, and, even though we continued to add items to Norm's list to complete, he got everything done in less than three weeks. Very professional, clean, and the work was perfect. They completed a Carrera Marble bathroom with a heated floor, new fixtures as well as painting and repairing drywall. The "extras" were new floorboards in the bedrooms and marble ledges. All work was perfect. It was an absolute pleasure to work with Norpro and would recommend them to anyone. We will hire Norm again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

NORTON J.
04/2009
5.0
drywall, wallpaper removal, interior painters
  + 1 more
.
Description of Work: drywall repair, wallpaper removal, priming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

MARILYNN F.
12/2004
5.0
home remodeling
  + -1 more
TILE WORK IS BEAUTIFUL.
Description of Work: REHABBED A BATHROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

ANNE L.
04/2003
5.0
home remodeling
  + -1 more
unknown
Description of Work: QUOTE WAS VERY CLOSE, THEY WERE OUR SECOND CHOICE.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELIZABETH F.
04/2003
1.0
remodeling
  + -1 more
unknown
Description of Work: THEY WERE TO REPLACE BATHROOM TILE. WHEN I ASKED ABOUT ADDING A FIXTURE CHANGE, HE HAD HIS RECEPTIONIST TALK TO ME - INCLUDING RELAYING THAT THE PRICE WOULD MORE THAN DOUBLE. I THINK THERE WAS A MISUNDERSTANDING ABOUT WHAT NEEDED TO BE DONE, BUT THEY WERE NOT WILLING TO COME OUT TO FIGURE IT OUT. WE WERE RELIEVED TO CANCEL THE CONTRACT - THEY WERE RUDE.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from NorPro Services Ltd
NORPRO SERVICES NEVER PERFORMED ANY SERVICES FOR THIS INDIVIDUAL. NORPRO DID NOT HAVE A SIGNED CONTRACT/PROPOSAL. ALL POTENTIAL CUSTOMERS HAVE THE RIGHT TO CANCEL ANY CONTRACT THAT HAS NOT BEEN SIGNED. THIS PARTICULAR PROSPECT HAD AGREED TO THE PROPOSED WORK STATED IN THE CONTRACT WHEN A CALL WAS RECEIVED FROM THE INDIVIDUAL ASKING THE RECEPTIONIST THE COST TO DO ADDITIONAL PLUMBING WORK, NOT ORIGINALLY DISCUSSED. THE WORK IN QUESTION WAS TO BE MAJOR WORK, REQUIRING CONSIDERABLE TIME AND LABOR. A ROUGH ESTIMATE WAS PROVIDED AS REQUESTED ON THE PHONE, NOT REQUIRING A VISIT, AS THE JOB SITE HAD BEEN EVALUATED WITH THE INITIAL APPOINTMENT. NORPRO PROMPTLY RESPONDS TO ALL JOB RELATED INQUIRES AND IN ADDRESSING ANY CUSTOMER CONCERNS. NORMAN PERSKY, PRESIDENT

Contact information

1024 Hull Terrace, Evanston, IL 60202

http://www.norproservices.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
Ceramic Tile,
General Remodeling,
Plumbing,
Flooring Sales and Installation,
Drywall,
Interior Painting,
Electrical,
Lighting,
Finished Carpentry and Woodworking,
Countertops and Backsplashes,
Doors

FAQ

NorPro Services Ltd is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 1:00 PM

NorPro Services Ltd accepts the following forms of payment: Check
Yes, NorPro Services Ltd offers free project estimates.
Yes, NorPro Services Ltd offers eco-friendly accreditations.
Yes, NorPro Services Ltd offers a 5% senior discount.
No, NorPro Services Ltd does not offer emergency services.
Yes, NorPro Services Ltd offers warranties.
NorPro Services Ltd offers the following services: Kitchen, bath & general remodeling. Ceramic tile, marble, granite & stone installation. Granite countertops & flooring. Plumbing. Electrical. Drywall. Interior. Plastering. Unfinished carpentry. Hardwood flooring.
Room additions. Roofing. Exterior work. Heating & cooling. Skylights. Exterior painting. We do not install back splash or tile floors as a stand alone service. please call for details

Contact information

1024 Hull Terrace, Evanston, IL 60202

http://www.norproservices.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM