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MERRY MAIDS

House Cleaning

Reviews

3.68 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
25%
3
13%
2
13%
1
13%


Rating CategoryRating out of 5
quality
3.5
value
3.2
professionalism
4.0
responsiveness
3.9
punctuality
3.8
Showing 1-8 of 8 reviews

FRANK R F.
06/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$135

Eric P.
04/2012
2.0
house cleaning
  + -1 more
I did not have a good experience with Merry Maids. I used them for housecleaning for about two years and they would come every other week. We had an issue with the time that they were to clean the home, they were to come home first thing in the morning and they would sometimes be there at lunch or evening hours. The timeliness did not exist even after contacting the company on two sperate occasions. Towards the end the job performance was poor. I did not feel like I ever came home to an overly clean house, at least one or two items were always overlooked. Very rarely did the same two people come to the house. I no longer use this company but would consider it again if the local management structure would change and reviews of the company would improve.
Description of Work: I used Merry Maids for housecleaning services.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$200

Peter C.
12/2009
4.0
house cleaning
  + -1 more
Their job wasn?t just the standard. Their price was moderate. We won?t use them again in the future.
Description of Work: We used Merry Maids. They cleaned the whole house top to bottom one and a half months ago. They cleaned 4 bedrooms.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

SHEILA M.
10/2008
4.0
house cleaning
  + -1 more
They were quickly responsive, but their estimate was quite a bit higher than others I spoke to.
Description of Work: Got an estimate for routine housecleaning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


John B.
10/2008
5.0
house cleaning
  + -1 more
They are very friendly to our entire family. They are even patient with our children.
Description of Work: Clean our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

PATTI P.
10/2007
5.0
house cleaning
  + -1 more
They were really good. They came into my house, and they worked pretty fine around my home. They were very efficient and they were also very fast. I would hire them again. It is all good.
Description of Work: They just came once and they were fine. They vacuumed and cleaned everything. My house has 9 rooms. It is not part of a service agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

JENNIFER A.
10/2005
3.0
house cleaning
  + -1 more
THEY DID A GOOD JOB, BUT IT WAS WAY OVERPRICED. I WOULD NOT HIRE THEM AGAIN. IT MIGHT BE WORTH IT IF YOU WERE TO BUY A PACKAGE (BI-WEEKLY CLEANINGS, FOR EXAMPLE,) BUT THE ONE-TIME CLEANING IS NOT WORTH THE COST, IN MY OPINION.
Description of Work: I HAD JUST ACQUIRED A NEW APARTMENT AND HIRED MERRY MAIDS TO CLEAN IT THOROUGHLY BEFORE I MOVED IN.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

JULIE & CARNIG M.
07/2003
1.0
house cleaning
  + -1 more
THERE WERE 2 PEOPLE AND THEY WERE HERE FOR 3 HOURS AND THE ONLY THINGS THEY DID WERE BATHROOMS AND KITCHEN CUPBOARDS. THE LITTLE TEENY BIT THEY DID LOOKED WORSE THAN IT DID BEFORE THEY CAME. A SUPERVISOR CAME WITH THEM AND ASSURED ME THAT THEY SPOKE ENGLISH AND THEY DIDN'T! THEY COULD HARDLY UNDERSTAND ME. I ASKED ONE OF THEM TO TAKE EVERYTHING OUT OF THE SILVERWARE DRAWER, AND CLEAN THE TRAY AND PUT EVERYTHING BACK IN. HE DID TAKE IT ALL OUT, BUT WHEN HE PUT IT BACK IN, HE PRETTY MUCH JUST DUMPED ALL THE SILVERWARE BACK IN THERE. IT WAS SO JUMBLED AND IT TOOK ME A LONG TIME TO GET IT SORTED OUT. ALSO, I HAD TO KEEP TAKING THE RAG OUT OF HIS HAND TO RINSE IT BECAUSE HE WOULDN'T. THE OTHER ONE TOOK 3 HOURS TO CLEAN 2 FULL BATHS, AND A POWDER ROOM AND IT WASN'T EVEN DONE THAT WELL. I WOULD NEVER, EVER USE THEM AGAIN! IT WAS SUCH A HORRIBLE EXPERIENCE! I ENDED UP STAYING UP MOST THE NIGHT TO GET EVERYTHING DONE!
Description of Work: THEY CAME TO CLEAN MY HOUSE AS I WAS SHOWING IT THE NEXT DAY TO SELL IT.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$210

    Contact information

    unknown, Evanston, IL 60201


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    MERRY MAIDS is currently rated 3.6 overall out of 5.
    No, MERRY MAIDS does not offer free project estimates.
    No, MERRY MAIDS does not offer eco-friendly accreditations.
    No, MERRY MAIDS does not offer a senior discount.
    No, MERRY MAIDS does not offer emergency services.
    No, MERRY MAIDS does not offer warranties.

    Contact information

    unknown, Evanston, IL 60201