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Livewatch Security

Home Security Systems, Home Automation, Windows - Safety & Security Film

About us

LiveWatch Security, a DIY home security provider offering smartphone-enabled alarm systems and home automation, has revolutionized home security in America with its Plug & Protect® technology. Plug & Protect gives customers control of their alarm systems, surveillance cameras, and home appliances via an easily installable wireless control panel. Also featuring the patented ASAPer® (As Soon As Possible Emergency Response) service, LiveWatch’s affordable alarm monitoring plans guarantee emergency response times that are up to 90 percent faster than the competition. Founded in 2002 by a former paramedic and staffed by 200 home security experts, LiveWatch is headquartered in Evanston, IL and serves customers in all 50 states and Puerto Rico .

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Home Security Systems, Streaming Video & Light Control, Smart Locks & Thermostats , Wireless Home Security, Alarm Monitoring Systems, Security Cameras, Burglary Protection, Home Automation & Front Door Security.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8174 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
2%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 151-174 of 174 reviews

Bradley S.
05/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Alarm system - self install

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Wendell G.
05/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: I installed the system myself with help from videos, technicians and furnished literature. I'm low tech, and if I can do it, anybody can! |I added an extra sensor and smoke detector to the base $128 package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

MARK F.
05/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Bought equipment and set up security service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Vincent M.
04/2015
5.0
home automation, home security systems
  + 0 more
unknown
Description of Work: After speaking with other security companies I decided to go with LiveWatch. The reasons are for their faster response times, tablet future proof panel, wireless plus cellular monitoring and cost effective monthly fees. The salesperson worked with me on the pricing and expedited shipping. I would not hesitate to recommend LiveWatch for your home security needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Maureen F.
03/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: We ordered the security devices with the assistance of a LiveWatch staff member. Once we installed the devices (easy), they assisted with the testing and activation of the security system. We have been very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary J P.
02/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rayna W.
01/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Bill S.
06/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: Sold wireless security system. Monitoring fee is $34.95 a month. Smartphone texts and emails when security system is communicated with. Do-It-Yourself installation of equipment was simple. Activation was easy. So far, we are extremely pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Adolph V.
06/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: I installed one of their systems and they are my monitoring service. Their customer service is outstanding, had a problem and it was corrected efficiently and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Timothy S.
06/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: SafeMart was very attentive to our needs. They did not try to oversell us like so many other security companies. It's be over 6 months now and the service has been reliable. Best of all, customer service is very responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Ray M.
06/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: Technical Dept. staff is wonderful. Very helpful and professional whenever assistance is needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kanwaljit S.
06/2014
4.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$716

Kathryn H.
06/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: I ordered an alarm system from Safemart. I was required to install it myself. I had customer service on the phone more than once and their help was invaluable. They gave clear directions and helped me with anything that was causing me a problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$849

eric B.
04/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: It took 30 minutes total to install my system and it has worked flawlessly for over a year now. It has also saved me 400.00 dollars a year off of my homeowners insurance policy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Tom R.
01/2014
5.0
home security systems
  + -1 more
All went well.
Description of Work: Purchased components form Safe Mart and self installed per instructions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Larry Z.
12/2013
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

calvin M.
09/2013
5.0
home security systems
  + -1 more
Very well
Description of Work: Talk to me to put in the system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Emiliya C.
04/2013
5.0
home security systems
  + -1 more
Great experience
Description of Work: I like this Company and would recommend it to anyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Paula S.
09/2012
5.0
home security systems
  + -1 more
unknown
Description of Work: Safe Mart walked me through the steps of purchasing an online system. When the system arrived it took me about 30 minutes to self install and another 30 minutes on the phone. I only had to enter into a one year contract which others wanted 36 months. It cost me about $900 for the equipment plus the one year contract. Everything is working well. The only ok feature is the online app. It is very slow to respond and interact with the system. It does work just lots of waiting time 4-6 minues and have to sign on several times.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ron B.
07/2012
5.0
home security systems
  + -1 more
Well.
Description of Work: Fair Price. If you have trouble installing anything, you should call them during business hours and get help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Chris F.
07/2012
5.0
home security systems
  + -1 more
Beyond GREAT
Description of Work: This company is extreme in their service and management, they are professionals, no details missed. Personnel pointed me in the right direction for modifying my exsting system for a new alarm panel. Pricing was GREAT. Materials shipped promptly. They were thorough in evaluating my existing equipment, making sure it would mesh with the new system and held my hand during the install. The equipment was only $200 but the additional features were equal to a $1500 system. And $1500 is what I was quoted by three of my local alarm companies!!!! This company is exceptional. This company is how service companies should be managed! Thanks for such a wonderful experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

CANDICE S.
06/2012
5.0
home security systems
  + -1 more
GREAT
Description of Work: Had door sensors, fire alarm, siren and a complete year of moitoring for around $560. I particularly like the base station and its features. I also have it wireless so any phone interruption is not a problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Anand A.
06/2012
5.0
home automation, home security systems
  + 0 more
Excellent!
Description of Work: Purchased monitoring device, several sensors all at a great deal as well as monitoring service. Best deal in the industry in my opinion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Franklin A.
03/2012
5.0
home security systems
  + -1 more
-Great, Super Experience.
Description of Work: - Treated me with a great customer experience, more than customer service. - friendly, courteous, and very helpful, didn't try to sell me anything.- worked with me to develop all of the equipment that I needed. - then let me dicide what I want after I had time to think, cummonicate with my family, and then called them back to comfirm the deal. - when I received the equipment, discovered that they had performed more than half the taask required to set the equipment up at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Windows - Safety & Security Film

FAQ

Livewatch Security is currently rated 4.8 overall out of 5.
Livewatch Security accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Livewatch Security offers free project estimates.
Yes, Livewatch Security offers eco-friendly accreditations.
No, Livewatch Security does not offer a senior discount.
Yes, Livewatch Security offers emergency services.
Yes, Livewatch Security offers warranties.
Livewatch Security offers the following services: Home Security Systems, Streaming Video & Light Control, Smart Locks & Thermostats , Wireless Home Security, Alarm Monitoring Systems, Security Cameras, Burglary Protection, Home Automation & Front Door Security.
Ask for Details